Best Plumbing Installations in Portland OR

Our old gas water heater was on its last legs and we had family coming to town the next day. I contacted Joe and after sending him some photos and a couple text exchanges he gave us price for the water heater and installation. It was very simple and a very fair price. Joe showed up the next morning and installed the water heater. Even though it was more complicated getting the water heater installed and up to code then previously thought he stuck with his original price. Later that day we noticed one of the fitting was dripping a little. He was back the next morning and fixed the dripping fitting. I really appreciate people that back up their work! Quality work at a fair price that he stands behind what more could you ask for? Thanks Joe!

Always fast, courteous service!

Excellent service at a very reasonable price. Friendly. Repaired my sewer line quickly and professionally. Smitty has a lot of experience. Believe he spent many years with Pro Drain(also has provided me good service) before going it on his own.

An old plastic shut-off valve got stuck halfway through, its handle cracked. No way to open, no turning. Not repairable, just cut out and replace, but because it was sitting right next to the wall, one has to go to the crawlspace and put a longer chunk of pipe too. Not a problem for Gary with Precision. Now I can enjoy the shower and not wait for the washing machine nor toilet to stop refilling. Probably more important: with the new brass valve I can reliably shut off the water any time. Thank you Gary!

Vitaliy did a great job of replacing our toilet and fixing a shower faucet. His work was speedy, careful, clean, professional (and he was good company). Price was good. We couldn't be happier. Diligent Plumbing is now our go-to.

The plumbers were professional and friendly. The drain plumbing is a complicated hundred year old system they had never seen before. They enjoyed working with it, treating it with care and respect. The stoppage was cleared in a timely manner. We will gladly use this service again should the need arise.

My neighbors called this company but for some reason they're blocking my driveway and when I came out to ask the driver to move the car he told me he'd be leaving in a few minutes anyway and then just walked away and disappeared. I said I needed to be able to get out of my driveway soon and I am not convinced that that matters to anyone. Furthermore I don't even see the necessity for blocking my driveway.

Very nice service

Great work. Very professional and punctual. Would recommend.

Duane was very polite and friendly. He was always communicating with me what he was doing, where and what needs to be done. I’d definitely call him again for any future plumbing services .

Have used CAP twice... Excellent work, reasonably priced, very clean.

He was awesome. Called because my upstairs bathroom shower drain pipe broke. None of the other companies I called could come out for at least a week. He fit us in his schedule the next day. Showed up when he said he would and replaced the broken part. Will definitely use this company again.

On time and finished quickly!

David (Evertrust Plumbing) was great. He gave me an estimate based on my description of what the problem was. He answered all of my questions about what the work might entail and he was quick to reply. He showed up on time and got right to work. It turned out to be pretty straightforward and he completed the job pretty quickly. His pricing was very fair. We are moving into a house in Vancouver Washington and Evertrust Plumbing is now a key contact in my files. I highly recommend his services. He is a real pro and a very nice guy.

My 18-year-old water heater died, and since I wanted an American-made replacement I went to the Bradford White web site to find a plumber in Portland who installs Bradford White water heaters. That's how I ended up finding Pacific Crest Plumbing. What an excellent experience in every way! Nick came out the next day to check out my situation and determine what tools and other parts would be needed so things would go smoothly, and the next morning he texted me to let me know that he was on the way. He did a beautiful professional job, clearly explained things, and answered all my questions. He even discovered something weird with my switch panel and pointed it out to me so I can have it checked by an electrician. Communication was excellent, and on top of it all, he's a really nice easygoing guy, very easy to deal with. HIGHLY recommended. He will be my go-to plumber from now on.

Super cool

Things started out great. But ended in the worst experience I have ever had with someone doing work in my home, and left me feeling unsafe.

My husband set up the appointment and I was there alone with my two toddler-age kids when the two employees arrived. They were kind and congenial. In fact, one offered to show me how he installed something so I could do it myself on a different tub if desired. Great service. When the employee was finished, my husband called the employee with some questions about the bill. If you care, they were rate-related questions detailed below. If not, skip to next paragraph:

One question was about the rate we were charged being different than the rate agreed upon by phone beforehand (Which Paul, the boss, confirmed when he finally listened.) The second question was about how much time he was logging. He was charging us for time filling out the invoice, for example. (A previous plumber we used had the invoice and payment ready within sixty seconds. This plumber took 15 minutes out in the car after he finished the work. Seems nitpicky... but really adds up at $160 an hr. When you consider we are being charged for transportation time to the site, that means we are paying a total of $75 for time they are not doing plumbing work).

At the end of the conversation my husband asked to talk to Paul to verify the rate. Meanwhile, I had no idea what is going on, but within about sixty seconds into the phone conversation, I hear the employee downstairs yelling on the phone to my husband. I was upstairs in my bedroom with my two young children. The employee then called his boss and was ranting loudly about my husband as the employee walked up the stairs to my bedroom. At that point, this large male who was speaking loudly and aggressively was standing in my bedroom between me and the door, about five feet away from me and my children, both of whom were wide-eyed staring at the man yelling about my husband. I motioned and quietly asked him to please finish the conversation downstairs. He did not stop or move and instead said loudly into the phone Now they're both suddenly unsatisfied.

Honestly this is a major safety issue. The employee was so congenial and appropriate up until that point, and escalated so quickly that I wondered if he has an anger management issue. Here are a few rules that I should not have to tell you: Do not walk up the stairs to my bedroom while you're yelling on the phone. Do not stand in my bedroom, between me and the doorway while yelling on the phone. If a female with young children in tow, politely asks you (a stranger acting aggressively and unpredictably) to leave her bedroom, you say Oh my goodness, of course. You do not argue with her.

I probably wouldn't even be writing this review, if I had gotten a response from Paul (the boss and owner) that indicated he understood the gravity of the problem. Instead, Paul was defensive. His first response to me when I told him what was happening was settle down and then well yeah, he was upset because your husband wasn't paying the bill (This is not at all true. The employee told my husband he'd have to talk to Paul to verify what rate was quoted and then he hung up on my husband. There was no threat whatsoever of not paying, and Paul jumped to this conclusion before even talking to my husband.). Once I told Paul it would be really wise to just listen well and recognize that this is an important safety issue and that the employee needs to take responsibility for his actions regardless of whoever is making him mad on the phone, he finally said okay, okay, he understood and would reprimand the employee.

Frankly, it seemed pretty clear to me that Paul didn't see it as a serious issue. That is concerning. He was apparently more apologetic to my husband and said they have all be working really hard and are tired. I hope indeed this was an anomaly, but we won't be using them again and wouldn't recommend them.