Best Emergency Plumbing Service in Portland OR

Allison notified and then arrived on time. She was knowledgeable and thorough with her work as well as cleaning up when the job was completed.

What a wonderful company!
They replaced a sewer line. Great price, great crew!!!
The best experience I’ve had with any contractors, from the front office to the crew to the owner! People you can trust. You won’t be disappointed

I would give Sutherland Plumbing 10 stars if I could.

When we had a gas water heater that was leaking badly, Sutherland took care of us in a timely fashion. Their answering service was excellent. Courtney, the receptionist at the office, was an excellent liason/communicator between us and the the crew. Ti, the owner himself, came to our house to safely de-commission the heater to minimize further water damage. When we discovered significant water damage to our home, the company was flexible to allow us enough time to repair the water damage and still get the new heater in ASAP so we wouldn't have to go to a motel.

Sean Anderson, the plumber who did the installation, is knowledgeable and professional and meticulous in every way. All the fittings and attachments were done in a secure and aesthetically pleasing way. He answered all our questions patiently. He educated us in ways to minimize future plumbing problems. He went the extra mile advising/helping us with other plumbing concerns.

Val was great, paid attention to my concerns and did an excellent job.

When I worked at a hotel doing management work we hit some problems with the parking lot. My manager asked me to make some calls and find someone to conduct an inspection and offer ideas to reconstruct it in a way that would be better for our customers. Only the customer service agent at River City was kind enough to walk me through the process, allowed me to ask questions, and made me feel like I wasn't just an errand boy doing the bidding of the boss. When we did end up hiring them, they had the whole parking lot done before the deadline they expected to. It was fantastic.

Responsive, friendly, and communicative. Everything was explained to us very clearly. Prices were very fair. The water pressure in our house is right where we want it now.

Needed toilets removed during flooring install. First employee was too slow so when it was time to put them back asked for different guy who kept his pace up. Happy with Chris plus great customer service.

Daniel was very efficient, knowledgeable, skilled, and very friendly. Great experience!

I was so happy to have found Vitaley again! He was our plumber back when he worked at Casey’s and I do admit I put off having plumbing work done because I couldn’t remember where he went. I even tried to do it myself and of course caused more damage Then called several local plumbers in a panic, not knowing one of them was him! Vitaley was the only person who got back to me the same day, and he made it easy to communicate through text. He knows so much about plumbing, he’s always happy to explain things in simple language for a non-plumber to understand and he was quick and thoughtful in his work. Ultimately I’m grateful for the clog because our drain is better than it’s ever been.

Horrible, over-priced, extremely rude customer service!
I hired a plumber to re-connect all our under sink pipes, after we removed the sink to re-do our counters. The technician (William) was extremely rude the entire time he was in my home. When I noticed the water to the dishwasher and the water filter wasn't working, he told me he had connected the pipes he was supposed to and that turning on the water wasn't part of his job. After he connected everything, one of the pipes was leaking (which I don't believe it was previously) instead of admitting error in the reconnection process, he decided I needed a new pipe, which he promptly charged me an additional $99 for (it took him 5 minutes max to install) The price turned out to be by the job, rather than the hour (like all the other plumbers I called) Where most plumbers were $85/hr and the job took 1.5hrs, I paid $337 total (the equivalent of nearly 4 hours! It would have been one thing to be overcharged, but to be treated so rudely in my own home was totally unprofessional and unnecessary!

Mr. Rooter Plumbing of Portland was fabulous for our sewer replacement job. Brian gave us a quick and accurate bid and really knew what was involved for our specific situation. It was a big job with lots of equipment and workers but the care that was taken to keep our plants and yard from being damaged was incredible. The inspector was impressed with the quality of the work and gave them an A. We highly recommend them.

I was very pleased with the free onsite estimate and professional service provided by Wes.

Went above and beyond, great work.

I called up Frontier Plumbing and Drain for a straight forward alcove tub install for my bathroom renovation projects. What turned into a single day job, quickly became week long project. Not because of Frontiers work, but the shoddy job previous home owners and builders did.

Jeff was great. Was up front with the costs and extra time it would take. He did what he said he would do got under budget as well. I can't but help recommend Frontier Plumbing and Drain enough to everyone I talk with.