Best Heating And Furnace Maintenance in Phoenix AZ

Update from previous rating: well it only took 4 different people to come to the house to figure out what had to happen to stop my floor from trying to erupt! Today 10/26, more than a month later, a supervisor finally came out to check on the issue, it was a quick fix, and certainly not worth all the aggrevation, but they did finally stand behind their word to make things right. This was my original post: I have been waiting for more than a week to find out why a manufactured home does not fit their standards for some of their services. It was good enough for them to install a 10,000 dollar unit, but my floor now rises because they tell me that it was installed wrong five years ago, even though it NEVER happened in that time. I also found out after the fact that my 10 year warranty does not cover labor, which is also an option I was never presented. I am hoping they come up with a solution, or I may need to pursue other options.

Joe was very friendly on time did an excellent job didn't leave a mess very good guy very good he had to get five stars and a raise thank you

The wrong size toilet was installed initially. After contacting the company, they came out the next day. We talked about the problem and a replacement toilet was ordered and installed the following day. It's nice to have a company that is willing to respond, listen and correct the issue in such a timely manner.

The best company to work with. I had a hose bib replaced and went ahead with payment even though I thought the cost was high. I contacted the owner and he immediately credited back to my account a good portion of the amount I paid for the work. He actually let me pick the refund amount. In addition he got a stucco contractor to repair the stucco which had to be removed to replace the hose bib on the outside wall of my house. At HIS cost. During all this the owner kept in contact with me to make sure the credit to my bank and the stucco work was being done. He was very professional and really did care about customer satisfaction.. who does that in today’s world!!?? Hays did what companies used to do in the past but do not anymore. It was SOOOOO refreshing to work with Hays. With Hays it was not a numbers game or profit margin. It was about complete customer satisfaction. They deserve a 10 star rating! Thanks Hays!

Jackie took my phone call about 8am, by noon, I had a new water heater installed very professionally, and the old heater taken away!!! Ricardo was very thorough with his work and made sure I understood everything.
A big shout out to Jackie and Ricardo!! A job well done!!

We were having issues with one of our AC units and called Chas Roberts. They were able to send out a technician the next day who did a thorough review of all our units. He explained that one of our units should be replaced ASAP. He then connected us with a sales rep who found us the best unit for our space. The next day a couple technicians came out and replaced the unit. Chas Roberts really made the whole process very painless and stress free. We are very happy with the installation and our new unit.

Plumbers arrived inside the window and volunteered to wear shoe booties inside, which we liked. The initial snaking effort failed, but the second round succeeded. Both men were courteous and professional, and they were in and out in less than a half hour.

Heat pump installation was great. Took old system down and installed new system in about 4 hours. Very satisfied with installers and the job they did.

I can't see enough wonderful things about Scott and his team. We have done shower installations, AC service and repairs at both my home and office, and multiple plumbing repairs ranging from children clogging toilets to the homeowner (me) not changing out his reverse RO system filters correctly an causing a leak.

Josh was an absolute pleasure to do business with. He answered all our questions, and was very patient with us. He stayed and made sure our a/c was functioning properly and showed us all the temperatures throughout the system. We are very grateful for his diligence!

Mike and Richard are great.
We use them on all our projects and they always do a great job. I wouldn't use anyone else.