Best Install Water Softener in Phoenix AZ

Our unit stopped working and they came out the same day I called them. Remind you all in 113 % Az heat ! It’s hot! Mike was a nice, fast and got down to business. He found the problem and was able to fix it on the spot!
Thanks Mike and the team from our family having literally a melt down..
Kimberly & family

I utilized Chas Roberts to replace my water heater less than two years ago. This morning, it was broken and I had no hot water. They came out to look at it and said the bottom was burned out and it would be a $229 repair. They made a big deal of saying they were giving me a discount. I asked about the warranty, as the unit was less than two years old. I received the response that it was parts only. I said that I thought it was ridiculous that a unit less than two years old would cost me anything to repair and I was asked if I wanted it fixed or not. Someone did finally call me back about this issue and told me that it was like a factor like water quality or something similar to cause the problem. The last water heater I had lasted 17 years, so I doubt that the water quality has gotten that drastically worse in the past two. He ended the conversation by saying I probably won't change your mind, but just in case, I will make a note to give you a $50 credit if you ever need a new air conditioner or plumbing product again. I can guarantee after that, I will never purchase another product or service from Chas Roberts. Awful customer service, and from what I can tell, terrible quality products. I would caution anyone against using Chas Roberts, to spare themselves the hassle of poor service and poor product.

Great plumber very experienced and affordable ?

I had such a great experience working with Tom for the two repairs needed at my home. Tom arrived on time and was extremely friendly and professional. He took his time making sure that his work was thorough and correct. Without asking, he even added extra notes to my invoice as he knew I would be submitting it to the city for reimbursement. I am so pleased with his work and will continue to use this company should any further plumbing issues arrive in the future. Thank you Tom!

I have worked with Danny for nearly 20 years. Danny is the definition of an Old School Plumber. He is thorough and pays attention to the details. Indoors or outdoors he knows his stuff. Rhonda (his wife) manages his office just as well. They are a Perfect example of a successful small business!

Jason came to discuss the AC install. He was extremely professional, on time, courteous, and took the time to answer my many questions. This company totally understands the meaning of Customer Service!

Scott has done two repairs at my property recently and after seeing the quality of his work the first time around it was a no brainer for him to be my first call when my next plumbing issue popped up! Great communicator, friendly, on time, and excellent quality of work. Thank you Scott!

Larry Morgan was quick to ask what I needed and had an answer. He and Chris came up with a plan and Larry executed it with expertise. Larry fixed the fresh water main in record time and affordable price.
My family and I thank you.

Phoenix plumbing has very prompt , friendly and reasonably priced service. I highly recommend them.

Mr. Santos was extremely knowledgeable, experienced, patient, professional, efficient with high quality work! I would highly recommend him to everyone!!! 100% satisfied! Santos went above & beyond what was expected! Thank you for the best experience with water heaters! Great job!!!!

Chad was on time, professional, and courteous. His honesty helped me make viable decisions and will definitely use ACE for my next service.

On time, thorough, clean.

Your Phoenix Plumber was quick to come out for a plumbing service call appointment and resolved my problem in one trip. Will use again when needed.

I had a problem with my hot water heater. Ray was very prompt and called before he came out. He was very professional, diagnosed the problem and repaired it. He did not try to upsell or make unnecessary repairs. I would use Harley Plumbing again.

Mountain Ridge Plumbing Services has staff that are professional AND kind. They immediately responded to our request for the installation of a new water tank and gave us a quote significantly less than another company. Once we agreed, they scheduled a technician to come out the next day. We were regularly notified when to expect him, and quite frankly, this technician who brought and installed the new tank was probably the most thorough and respectful plumbing technician we've ever had (we've lived in our same home for decades.) The contrast in the experiences we had with other companies before we contracted with Mountain Ridge was night and day. The others were late, quoted us sky high prices (I guess that's expected these days?), and still tried to upsell us. Mountain Ridge asked us what we wanted, gave us one price that was so much more in line with what we had researched, arrived on time, and had us back in the hot water business quickly, a huge relief after days of haggling with other companies. They will be our absolute go-to in the future. Thank you to everyone we connected with there!

The company was easy to use and highly professional process. They showed up ready to work, took the time to understand my needs before making recommendations and did a solid job. I highly recommend this company!

Omg THE BEST EVER. Had an issue with a hot water heater that Joe installed a couple of months ago called him this morning here he came running all the way to Wickenburg to resolve the problem. The issue had nothing to do with the time consuming job Joe did previously it was due to lack off attention from my EMPLOYEES. He's awesome resolved the issue and was more than fair with me. I love this hardworking family they are fair honest & DEPENDABLE. More than I can say about the rest of the plumbing companies around.
THANKS DIGGERS.

Everybody needs a good plumber... This is a great one! Fantastic, high quality! A company that shows up and doesn’t leave until it’s right! A+.

I would like to share my experience with Reddi Services/Jan Ashford Plumbing. First let me explain the 2 names. Redi-Services is who I called, but Jan Plumbing is who showed up.

On Sunday September 8th I needed the service of a plumber. I will try to explain my displeasure for the company and service in a chronological order.

I called at 6:30am and they assured that I would be the first job of the day, I was told I would receive a phone call at 8am when Dispatch opened. At 8:30 after no phone call I headed to the store to get the parts to fix the leak myself.
ISSUE 1. They never called back, I had to call them

I purchased the $23 in parts and called Reddi Services back.They said a plumber would be there shortly. I now had bids from other plumbers I had called. Average cost was $100-125
Jan Ashford Plumbing (sent by Reddi Services) showed up around 9:15am. The plumber quoted me $260. I was able to get the price reduced to $221 and agreed to do the work. The Plumber then told me he was going to use my parts I just purchased. I asked if he had his own parts and he said yes, but will have to charge me more.
ISSUE 2. The price was double what I had already been quoted verbally.
ISSUE 3. The plumber asked to use my parts or who would charge me more money than his already inflated price.

The repair took approximately 30 minutes as I was working in the yard nearby and noticed the water was back on. I walked over and he said it was done. It was then I pointed out that his repair was leaking. He seemed frustrated and said he would have to charge me for more parts to fix the leak.
ISSUE 4. I had to point out the leak to the plumber. I paid for a professional to fix the issue without leaking.
ISSUE 5. The Plumber wanted to charge me more money to fix his faulty work.

Another 30 minutes went by and he was able to finally fix the leak. I asked him to cover the pipes back up and he acted as if he was doing me a favor and then used my tools to do it.
ISSUE 6. I didn't expect attitude to cover the pipes back up. If I had not asked they would have left with the pipes exposed in the ground. They didn't bring any tools to do this, so I guess they are not equipped to fix repairs under the earth.

I now I had several bids returned back to me from other plumbers. All were less than $150 to do the repairs based upon several pictures provided and descriptions of the work needed. At this point I felt as if I was being price gouged. The repair if he had done it correctly the first time only took 30 minutes as I had most of the prep work done. With me supplying the pipes and fittings that means I would have been charged $442 per hour. My cost was $221. Reddi Services states they don't charge a trip charge and will give you a free estimate. Let me repeat that. If he had repaired it correctly the first time in the 30 minutes, I would have been charged $442 dollars per hour (1/2 hour at $221). Even with having to cut his leaking repair off and re doing it was just over an hours work. This was still over $200 per hour for a plumbing job that most plumbers in AZ charge 80-90 per hour for labor.

We are a smoke free family, and while I was working outside, I could smell cigarette smoke. I found the plumber sitting on the ground smoking while he was working.
ISSUE 7 The plumber was smoking on my property while working.

I tried to pay with a credit card and was told I would be charged 10% so I paid in cash.
ISSUE 8. wanted to charged 10% extra to pay in credit.

I contacted Reddi Services to express my concerns I have outlined above. The end result was an offer of $40 refund not the $100 I requested. I declined the $40.
ISSUE 9. I attempted to resolve this with management but was only offered a $40 dollar credit and no real apology for their performance.

If you want to be price gouged, have the repair done twice, supply your own parts, have the worker smoke on your property, and try to again price gouge you to use your credit card, then give Jan Ashford a call, Im sure you wont be disappointed.

Very good experience!
Centurion was sent to us by our home warranty. Troy came out on a Sunday to rescue us from overflowing toilets. He was here within 2-hours of the home warranty company calling him. Don't know what all these 1-star reviews are about, but for us; his customer service was spot on, appearance was clean & professional, and he kept us informed the entire time. Most importantly...the backed up plumbing that almost sent us to hotel, was fixed!