Best Line Jetting in Orlando FL

Franklin was both professional and provided a wonderful customer service. He called an hour before expected time to provide a better window of time, consistent updates, speedy service and a kind tone throughout the experience. He is also bilingual which is super convenient for Orlando. I will use him again should I ever need services, I recommend him to anyone who maybe seeking assistance with their plumbing.

Great service. Kevin set us up with new drain field and was very responsive to our hectic schedule at every turn while we were remodeling our home. The install went perfectly. Thank you!

I recently had a service done at my house by this company and it exceeded my expectations.
The service was outstanding and very professional especially during these hard times with covid-19 their sanitation protocol made my family and I felt very confortable and safe, Totally recommend it !

Jean did a great job today! Very helpful and knowledgeable. Pro Tech employees are always very professional and we’ve never had a bad experience, which is why we chose them to install new units and still use them for all our AC unit maintenance. Great company.

We had to replace a toilet and shut off valve that were both leaking badly with water on the floor. It was done properly and included removal and disposal of all old components plus trash. The caulking was done expertly, too. The plumber was thorough, very nice and on time. This was our first experience with Harvey Baker Plumbing; we plan to renovate both bathrooms soon and will use them again.

Modern Plumbing has a wonderful staff. I couldn’t be happier! Kim called me right away to schedule the job and get the ball rolling. Then, Tanya followed up with me a couple of times the next morning to get a technician out to our home as soon as possible. And finally, Victor Rodriguez, the technician, came on time as scheduled and took care of everything for us. Victor was great! We assessed the situation together, and he understood right away what was needed. He was very professional, knowledgeable and accommodating, and a very pleasant young man. Thanks again to Modern Plumbing and all the great staff for your help!

very good service the tech named Joe was helpful in assisting in solving the problem and made suggestion and we indeed followed this direction

Chris is a real professional and you can depend on him for excellent work

Plumber came out and fixed a leak I was very worried about very quickly and efficient. Prices are very fair and they definitely know what they are doing! Highly recommend.

Leo did a great job fixing my leaking tub faucet cleanly, thoroughly, and correctly. He used an OEM part replacement that he had on hand to fix my valve. I appreciated his explanations and learned a good amount too. He even caulked some old unused pipes left by a previous contractor, even though it had nothing to do with my leaking faucet.

Thank you for a job done right and at a fair price!

Total RAVE for “All About Plumbing” and owner Buddy Roboski. Needed some maintenance plumbing done along with a couple new installs. Called yesterday, here today. They totally rock. Shout out to Wyatt, in his professionalism to the job along with his sweet and kind personality. Thanks for a job well done.

Update- I received my $501 refund as promised. I think that the company could do better in their communication but they did make it right for me.

On March 21, 2023, I used Roto Rooter to help me with some water damage. The initial gentleman that came to my home, Mike, was awesome! He found where the water was entering (from underground) and asked if I wanted his company to come out and clear out the drywall and air out the issue. I said yes, and then the next thing I knew I had a project manager, Yesenia, come out that day. It cost me $575. Yesenia told me that she would be with me from start to finish in the project. She indicated another group would come out to dehumidify the walls and use a microbial substance for any mold. She asked for my credit card and put a $1500 charge on my account which she stated would be the maximum charge. She also took my homeowners insurance information and said that she was going to help me get my insurance company to help alleviate the costs; she did not.

A team came a day later and started to tear out walls. One wall that they removed led out to the garage. They put a plastic covering over the hole which did not stay put no matter how many times I tried to nail it back onto the wall. The workers came and went. They were professional and polite, but the communication was terrible. I never knew when they were coming. They would tell me one day and show up the next. They would indicate morning and come in the late afternoon which caused me to constantly readjust my schedule. When I made an inquiry to Yesenia, she apologized, and phone calls were made to me by the workers to clarify the appointments.

Yesenia said that I needed a different company to fix the water problem. She recommended Elite Contracting Group who came out to survey the damage and see if they could fix the problem. The person I dealt with, Gio, I waited, patiently, for ten days and reached out. No response, I didn’t actually get his quote until May 25th. I called Yesenia in the interim to explain that I was not getting any help, so she recommended RACS. John, from RACS came to my house on May 4, and said that he thought it was a foundation issue. He recommended LRE. I contacted them, but they said it wouldn't fix the problem. I called John from RAC to just give me a bid to close the walls, and he never responded.

I was at a loss as to what to do, so I called Yesenia back. She told me that it wasn't her job to help me find a company, but she was helping me voluntarily. She indicated that her work with me was finished. Honestly, what the heck does a project manager do if not try and manage a project from start to finish as she initially indicated? I told her that because of all the storms and the hole from the inside of my house to the garage, moisture was coming into the house and I was going to have to pay for the dehumidifying and microbial sanitation again. She said nothing except, “oh.”

I am now over two months in on this project and it still is not finished. I had to find my own company, Serve Pro who will be fixing the issue. As a person who teaches interpersonal communication at a local college, I would like to point out that Roto Rooter is poor with its communication and customer service. They are great at starting projects, but they don’t follow up at all. If a person is not asking questions they will not get any assistance. When the project manager indicates a maximum of $1500 on a credit card that is not accurate, I spent over $3000. I also wonder if the company may have even caused damage to my house by letting all this moisture from the outside into my house because of the holes.

I am very disappointed by the customer service I have received. Language matters. What people say and do mean something. I would expect that a company as large as yours would have training to that effect. As it stands now, I feel like I was cheated out of $3000, and that doesn't make for a good Google review.