Best Toilet Replacement in Minneapolis MN

Friends, charging a “flat rate” and not disclosing costs is shady business.

We were charged over $600 for an hour and a half of work. The piece that was replaced was a ball valve. My wife was flustered and paid them. I called for an itemized listing of parts and labor. The response I received was condescending and evasive. I talked with 2 separate people and they stated “It’s standard business practice. We charge a flat rate.” When I kept asking them to tell me the cost of the part they avoided and said their supervisor would call me...that was over a week ago.

Since then, I called another professional plumber and asked for a blind bid. He quoted me $350 for the job.

If you want to be condescended and charged double, this is the company for you!

I called 4 plumbers before I called Jake. They were either busy or had no idea how to solve my problem when I explained the situation and wouldn't even come out to check. I called Jake the plumber and they came out that day. They were super friendly and discovered the water heater was leaking underneath by using a camera, then showed me the video demonstrating the problem. They also found my water pressure was low and discovered the water softner (which was likely original with the old house) was failing causing the water pressure issues. The work was great and they were incredibly friendly. I definitely recommend Jake.

I am in process of finishing a workshop space, but the soil stack was square across the middle of the room, and I would constantly bump my head into it. The service to our kitchen sink was also not done properly, as well as the venting. Erik's crew came in and fixed all of it, making sure everything was up to code and tucked away. Any additional work, costs, and considerations were communicated immediately and in high detail, so there were no surprises at the end. In the end, I now have a kitchen sink that blasts water and drains efficiently to a soil stack that doesn't cause any concussions (and looks great too!)

Drain backed-up and they arrived the same day and didnt charge me extra for it being 6:30pm at night.

Mike was very professional and knowledgeable at fixing the pipe that broke in the kitchen's sink. He was also very friendly and patient, traits that we certainly need to see when we are struggling with a problem like the one I had. Thanks!

As an owner of a small business, I need great partners to work with. Well & Son's is an exceptional partner:

a. They serve their customers very well.
b. The plumbers who work for them go beyond what the job calls for
c. When I arrive on the job, I know what they have done is correct and complete.

I have been a customer of theirs for 7 year. I am grateful to also have them as a partner.

David

Niko was friendly, straightforward, easy to work with & didn’t leave a mess. Checked with me before doing any work.

Had a water hammer issue. They arrived on time and looked things over. Installed the parts I purchased and that solved it. Quick and efficient without other unneeded recommendations to issues I didn't ask about. Would use again and refered us to the remodeling part of the team for our bathroom we are thinking of updating. Great overall experience.

Adam W. was very knowledgeable and professional. He allowed me to watch the main line camera inspection, providing step by step details and education throughout the process. I truly appreciate the great service!

Very fast response time and the technician quickly diagnosed and repaired the problem.

Best plumber in town, no question.

This is a class act. They've done our plumbing repairs for years, and once again, went way beyond expectations, for a reasonable price.

Quick in responding, friendly and very helpful! One of the best customer experiences. We will use them again.

Excellent service. Came out in a timely fashion. Brian was super very efficient. Will definitely use discount rooter for plumbing and sewer service

I had an incredibly positive experience with this sewer company. Their team is impressively quick, experienced, honest, and straight to the point. When I contacted them from Roseville, they promptly arrived at my house within just one hour, which was a refreshing contrast to other shops in the area that either couldn't accommodate me until the next morning or would have charged me overtime rates.

What truly stood out to me was their integrity. Initially, I described the issue as a problem with my main drain, and they provided a quote based on that information. However, upon inspecting the situation, they discovered that it was actually a regular floor drain issue, and without any prompt from me, they immediately adjusted the price accordingly. This level of honesty and fairness exceeded my expectations.

Moreover, the technician went above and beyond by offering valuable advice on preventive measures and explaining the root cause of the problem. This knowledge helped me understand why the issue occurred in the first place and how to avoid similar situations in the future. I appreciate their thoroughness, as the technician took the time to test all my faucets and toilets to ensure nothing was overlooked during the service.

I am truly impressed by their professionalism and attention to detail. Their exceptional service has earned my highest recommendation, and I will be sure to refer them to all my family and friends. It's reassuring to have found a sewer company that not only provides prompt and efficient service but also prioritizes honesty and customer satisfaction. Thank you for a job well done!

Josh was amazing. He was punctual in arriving and very friendly.Our German Shepherd who is very protective even liked him!He quickly evaluated our problem (which was more complex than we thought) and was very professional as he explained what he was doing and why. We are very impressed with Josh and HomeWorks who responded to us quickly via email, texts, and phone calls.

I highly recommend Paul for all plumbing needs. He does a great job of setting realistic cost expectations and offers solid advice as to where savings are to be had responsibly. I’ve used him on multiple occasions and most recently he went above and beyond to help me out of a jam the day before a big holiday weekend (highly appreciated!). I will not hesitate to use him for any future needs that arise.