I can't say enough good things about Paul! I live in a S Mpls house, built in 1923, and the plumbing is original. The Monday of Thanksgiving week, I came downstairs to discover that I had water all over the kitchen (which is directly below my one and only bathroom).
I remembered that my parents had recommended Paul to me and I called him immediately. He answered his phone (this was around 7:00AM), talked me through the scenario, and although he had a full schedule that day, he moved things around to make time for me.
He was quick, efficient and completely respectful of my old house (I have found in the past seven years that there are many service professionals who do not know how to treat an old house well.) Paul reset my toilet, which had become more and more wobbly over the last month, and billed me more than fairly.
Unfortunately, I woke up the next morning to another soaking wet kitchen. Although the toilet had desperately needed resetting, the real culprit of the wet kitchen was my SHOWER. A frantic text message to Paul elicited another quick response and before long he arrived, along with a second plumber whom he sometimes calls for 2-person jobs (who was also amazing and friendly), they determined the issue, fixed it very quickly and two days before Thanksgiving, I had a fully operational bathroom and no more wet kitchen.
There had been a small erosion in the shower's waste water pipe that was allowing the bath water to flow freely out of the back of the tub's plumbing (it's an antique pedestal tub with some of the hardware above-floor), across the floor to a small gap in the edge where it meets the molding, and straight down the wall into the kitchen and further into the basement.
Long story short (too late!), it's been a month and everything has worked perfectly. When my old house decides to have another issue, I will not hesitate to call Paul immediately. He is honest and fair. He tells you exactly what he thinks instead of wasting your time telling you what you may want to hear (refreshing!) I found his billing to be affordable and more than fair. He's speedy with a diagnosis and gets right down to business--no time wasted. And on top of all that, he's a super-decent guy, SMART, he TEXTS (which is awesome!), fun to talk to and, I have to say, honorable--a quality that is hard to come by these days.
I trust Paul and would recommend him completely (and I have!)