Best Replacement in Minneapolis MN

Great service.

Look no further. This guy and his team are amazing! We were dealing with an issue while trying to sell our home and Jake came out that day (after hours) to help us take care of what we needed! He then patiently explained the issue and potential concerns in layman's terms and offered multiple solutions and gave exact pricing! He was comprehensive and we felt assured the issue was put to rest but he didn't do anything that felt unnecessary and there were no surprise costs. We were lucky enough to get Jake himself and he is clearly very knowledgeable and competent so we could rest easy! He has been added to permanent contacts as I cannot imagine every going to anyone else!

Friendly serviceman, good work, timely responsiveness, competitive prices.

I can't recommend Erik Nelson's plumbers enough. I've now worked with them twice on semi-emergencies: one a frozen pipe last winter and more recently a badly leaking tub drain. Both times they went out of their way to make room in their booked up schedule for next-day fixes. The communication around scheduling via text was excellent and incredibly convenient. The plumbers were friendly, informative, and professional (bonus points for loving my dog). They resolved the issues promptly on both occasions. I won't hesitate to call them again next time I need plumbing work done.

I had some major issues with the floor drain in my basement and mechanical room sink.
Rotoworks showed up quickly and got both problem areas fixed ASAP! They were a pleasure to work with and they take electronic payment, I find paying bills via the mail to be cumbersome and time consuming.

I’ve also used them for other less intensive issues and they were also awesome to work with.

I’d hire them again in the future, without question, in fact I trust them to be in my residence without supervision!

A+++ ratings

joe 4793 unplugged our kitchen sink and discussed with me the condition ofthe pipe

These guys are great. I've had them out a few times and the work is always done well.

Brian was very professional, straightforward and clean. He explained everything and did what he said he would. He also made suggestions, but was not pushy. Very friendly.

Great customer service!! Darren was very professional and helpful and had great advice. Would highly recommend.

Technician completed work however he totally misrepresented the costs and benefits of a long term, annual checkup plan that he received commissions for. In short, he stated very clearly that the cost of my HVAC - which involved replacing a small plastic part (that Bonfe charged $349 for part only, in addition to labor) would be more than twice that amount (ie, close to $800) if I did not sign up for their free annual checkup plan. When I asked why Bonfe would give this away, he said that by doing annual checkups on HVAC that they essentially lock you in as customer and make money on all the future repairs. Made sense. Two years later I realized Bonfe has been taking monthly payments out of my credit card. I didn’t receive a single statement until after I had apparently cancelled the card I had paid my bill with that they were using to deduct payments from every month. To make it more frustrating, after calling customer service I was told it was my fault for not monitoring my credit card each month. They had no concern for my situation or the fact I never even received and services under this so-called plan. I also learned that the sales/technician had lied about my bill and future costs. IMO, having technicians sell maintenance plans in order to meet quotas and earn commission is a recipe for consumer fraud. Bonfe makes lots of money and has grown tremendously, but be careful not to assume this is a result of fair business practices. Rather, I’d suggest technician sales schemes like this are a big part of their success. Be aware!!

Todd came over to run a gas line for us as we were looking to convert from an electric to a gas range. Unfortunately we were unable to proceed as the job turned out to be more complex than we thought. Just a note this company does not bid by the job (at least for smaller jobs), they charge by the half hour.

John was great. Fixed my hot water pressure issue, gave me multiple options with estimates for each. He walked me through how each differed and what the advantages of each were. Highly recommended.

Steve came out today to fix a kitchen sink leak. He was very fast and even tightened up the faucet sprayer, that wasn't leaking. Excellent service, went above and beyond and was very fast. Installed a quality sink strainer. Will call back if needed

Casey and Brian performed the annual furnace inspection and did a great job. They identified a problem with the way our furnace's humidifier system was installed (done by a different HVAC company) and found a simple solution to remedy the problem. Very much appreciate their professionalism and prompt service.

I called with an emergency plumbing issue on a Saturday evening. They helped me triage the issue over the phone and helped me save hundreds of dollars in water damage and repair. I really appreciated how helpful and kind they were in giving me advice on how to save on an emergency visit too.

They probably aren't the cheapest plumbers around, but I can't criticize the work. Ben was a professional and I'd hire him again.

Punctual. Very knowledgeable. Friendly. Highly recommended.