Description
With over 20 years of experience and a commitment to quality plumbing services, you can count on us to provide you with the solutions you need at a price you can afford. Reach out to us today to see what we can do for you.
SERVICES
Any Plumbing Service, Backflow Prevention, Backup Sump Pump Systems, Basement Flooding, Battery Backup, Drain Cleaning, Drainage Systems, Emergency Plumbing Repairs, Fixture Installation And Repair, Garbage Disposals, Gas Line Repairs, Gas Piping Installation/Repair, Heater Repair, Replacement, Inspect And Repair, Laundry Faucets, Leak Repairs, Leaky Pipes, New Plumbing Installation, New Water Heater Installation, Pipe Replacements, Pipes And Plumbing, Plumbing Fixture Installation, Plumbing Fixture Replacements, Plumbing Issues, Plumbing Remodeling, Preventative Maintenance, Residential And Commercial Plumbing Services, Sewer Maintenance, Slow Drains, Sump Pump Installation And Repair, Sump Pump Repair, Sump Pump Replacement, Tankless Water Heater Install, Water & Gas Lines, Water Filtration/Conditioning, Water Heater Repairs, Water Heater Replacements, Water Maintenance, Water Softener Installation, Water Valve, Whole Home Water Softener,
Reviews
Tom Zukowski
3 months ago
Was very impressed with the service. They were on time - completed the Job. I will certainly use Service Star Plumbing in the future
Daniel Marjanen
a year ago
Jessica Rosckes
4 months ago
Nathan was able to come out within 2 hours of calling the company. He was incredibly friendly and professional and above and beyond with our repair and double checking things. It was a quick and painless process and we are very grateful!
Hannah Whitney
2 years ago
Nate was awesome!! Highly recommend.
Laura Thompson
2 years ago
Mary Molumby
5 months ago
Called this AM to have garbage disposal removed. 4 hours later it was removed by Austin who was awesome! So professional, polite and good communicator!!
Rachel Highley
3 months ago
Nancy Wiswell
8 months ago
Wonderful service. Great guys to deal with. Explained everything before I approved the work. Very professional, great customer service, ethical. Something that is rare these days very refreshing! Made my holidays!!!
Eric was great and went above and beyond the call of duty to fix two gas leaks. Would recommend this company and use them again.
Anthony DeFoe
2 years ago
Would recommend.
Daniel and his partner were informative, professional and extremely nice guys! Always a good experience using Service Star Plumbing
Jackie Haugen
11 months ago
Dan & Austin where amazing. Showed up on time, very friendly and explained everything that needed to be done. Will hire again for our 2nd toilet to get replaced and hopefully we get these 2. Would highly recommend this company, this is our 2nd time using them! !
Robert MacDonald
a year ago
I am having an extra gas line added for a generator. Tech was knowledgeable and helpful.
Katie Stangler
a year ago
We had Nathan from Service Star Plumbing come out to our new home today to discuss repairs from our inspection report.
First, let me say, Jodi who handled my emails from the start, was great to work with! Jodi's responses were incredibly timely and Jodi was able to squeeze us in on short notice for an appointment to have Nathan come check things out and give us a quote. Not only was Jodi communicative in email, but I also got a confirmation text morning of the appointment and a text when Nathan was en route.
Nathan, was on time and a pleasure to work with from the start! Nathan addressed all concerns from our home inspection report and went into greater detail on our specific plumbing issues. Nathan was thorough and did not rush at all. Everything was explained as items were looked over. Nathan provide quote options at the end of our meeting, discussed those in detail, and we felt no pressure. Nathan made our consultation a breeze. Looking forward to working with Nathan and team soon!
Carole Johnson
a year ago
Eric and Dan installed a reverse osmosis drinking water system for us. They were on time, very professional and courteous. They explained what they did and how to operate and start up the system. They cleaned up completely after they were done. The workmanship looked great.
Debbie Gillespie
10 months ago
Fantastic service and quality. Very fair pricing also. Needed both sinks unclogged on a double bathroom vanity. Time was important as we were expecting the appraiser for the sale of our home. Contacted them at noon and immediately had a date and time for service the next morning. They showed up on time and corrected the problem quickly. The individual was very knowledgeable. I highly recommend them.
shayne johnson
11 months ago
Eric was very friendly, professional, knowledgeable and efficient! It was a pleasure having him over as our plumber.
Very knowledgeable and professional. Explained what he needed to do and how it was to be done and why. Pricing given before he started so knew the cost, no surprises! Very happy. Clean while in the home. Wore shoe covers, cleaned up after work was done. Very comfortable having him in my home! Kudos for a job well done. Will definitely use again if the need arises!
Jim and Cindy Meyers
a year ago
Very informative
Too much money
Dan and his assistance showed up on time, gave a quick estimate and completed the work in an efficient manner. They verified there were no leaks when the work was complete and cleaned up the mess when one was discovered. Very satisfied with their work.
Plumber misidentified the main leak, which (as we know now) was not a plumbing issue. Any experienced plumber would have seen the actual cause of the leak as not a plumbing issue and disclosed that to the property owner. Instead, they convinced us the cause of the leak was due to shower pipe, replaced the pipe, but the leak persisted (because main leak was not plumbing related). My mistake was not looking into the hole in the ceiling myself (of course when you pay someone to do that for you, you expect them to act professional and disclose what their honest assessment).
So, did they replace a new pipe, Yes. Did this stop the leak, No. Why not? Because the pipe they replaced was never the cause of the main leak. Can I prove that they knew where the main leak was but just chose not to disclose it to us, No, of course I cannot prove that. However, considering that if their trained professionals genuinely missed the main leak (which, now looking above my ceiling myself is so blatantly obvious the leak was NOT due to the pipe he replaced), would I ever reach out to them again for any work on my house, No. And neither should you.
William Dunbar
2 years ago
I'm very happy with the work they did. They replaced a broken water heater & water softener. The work was done quickly, professionally, neatly, they were on time and on budget. I would recommend them to a friend or relative.
Kurt and his apprentice were nothing but professional, forthcoming, and clear in assessing the problem, laying out potential options and pricing, and subsequently completing the required work in a timely and efficient manner. Very satisfied with both the work done and the high level of customer service. Would not hesitate to hire Kirk or Service Star Plumbing again. Thanks!
Christopher Rodrigues
a year ago
Easy to schedule and showed up on time. The reason I gave 2 stars was b/c I asked ahead of time relative charges. The person taking the appt. had no idea, and couldn't give a labor charge. 2 people showed up for a 1 person job and said they would be charging $1100 for a 3 to 4 hour job ($275/hr-$366/hr). Their reply as to why the rate per hour was so high...there are 2 of us. even then 2 x 20 to 25 year olds have the experience level to pull $138 /hr. You must be joking. It was an outrageous cost. Oh and the job was to install a T between 2 pipes and then screw in the legs to the sink. Then attach sink basin and faucet. The sad part was after trying to gouge me, he asked for a travel fee.
Katherine Young
a year ago
Ben and Dan were timely, very fast, and clean. They were able to have us up and running in just a few hours. Recommendations given for several different options for pricing including repair of existing, full install of several different sizes including timing, and most efficient. This was extremely helpful when deciding what I wanted to spend and what I would do moving forward. They were excellent.
Lindsey Brisbin
a year ago
Great friendly service! Communicated all the steps involved. Would highly reccomend
Craig Norenberg
a year ago
Provided excellent service solving complex problems. Provided references for suggested future work that may be required along with estimates of associated costs.
Nathan and Josh have been great to work with. Both times we have used Service Star Plumbing they were able to get out to our house the day of the call and fix what we needed fixing. Their prices were very fair and their work was done very well.
Mackenzie Forte
a year ago
The associate was very professional and knowledgeable! He explained the details around what he needed to do before starting work and even pointed out some items to be away of in the future.
Sandra Aslaksen
a year ago
Disconnect old gas appliances, cap off gas service, haul away kitchen stove. Ben was great.
Stephen Moon
5 months ago
Dan and Gavin were very professional and easy to work with. Dan quoted other projects that we need done, and we will be using this company in the near future.
Angela Jordahl
10 months ago
Kurt, Eric, & Jodi were wonderful. The service was great and very efficient. Thank you for your quick work to remedy an awful situation.
Brett Campbell
2 years ago
Mimi Kennedy
11 months ago
Eric also installed new dishwasher. He was very respectful of my home, my time, me and my dogs. I will definitely use this company again!
Angela Bosshart
a year ago
Dan was amazing, professional, caring and listened to me as the customer! Top notch service!!!
Jodi the intake scheduler was kind and attentive to our needs!
Great service! Highly recommended this company.
Very responsive, thorough, quality and good rates! Would use again!
paladugu sudheerbabu
5 months ago
They instantly called me back to schedule something for St. Paul. Called 3 other businesses and got nothing. When you’re in a pinch they were great. My person was named Eric and he was fantastic.
Kurt did an awesome job!!! I will be calling them again!
Had plumbing issues the day we bought a new home. Gavin and his colleague were prompt, extremely courteous, professional, and transparent. Exceptional service all-around. Would highly recommend.
Olaniyi Kuku
10 months ago
Washer and gas dryer installation
They were very prompt, through and professional!
Debra Larson
11 months ago
These guys are awesome. Have used them three times now for different plumbing issues. They are prompt, professional, honest and affordable. Will use them always for my future plumbing needs! Thank you!
The guy was really nice and professional, but the price was just too much for the work I needed. $1000 for a spigot replacement. I did it in an hour myself later that night.
Angela Athias
4 months ago
I appreciate Dan's honesty with what the project would incur.
Steve Register
11 months ago
Caitlin Eccles-Radtke
a day ago
Was at my home within 30 mins, and fixed the issue quickly.
William Diedrick
5 months ago
Daniel delivered a wealth of knowledge on a technically complicated tankless water heater repair.
Amanda Bauer
2 months ago
Eric did a great job but not worth $605.00 That's a costly lesson to learn. 😒🙄
Cinty Munson
6 months ago
Dan and Gavin were very knowledgeable and informed us of what future treatment might be required due to tree root removal in the interior floor drain. While they were here we had them replace and old toilet that wasn’t functioning adequately. They promptly ordered the toilet and had it delivered and installed within an hour. Cleaned out the old wax buildup and removed the old toilet and everything was clean and tidy when they finished.
We would highly recommend them as they were very professional, courteous, conscientious and knowledgeable.
Very easy to work with and open to any questions. Very informative.
Shanna Privatsky
a year ago
This is the second time we’ve used Service Star and we will continue to do so for any plumbing needs, as well as recommend them to anyone in the area. Dan came out at 8am to inspect a leak from our water heater, which turned into 7 hours of hard work replacing the heater and fixing a separate toilet issue. He was upfront with all of my options, various risks and was frank about potential worse case scenarios. I felt very confident in my choices because he gave me all the information I needed. He was friendly, efficient and I appreciated his honesty regarding the work and what needed to be done. After just two visits, Service Star has gained another loyal customer. I would recommend them to anybody!
Claudette Aubart
8 months ago
The service man was great! Very helpful and thorough. I appreciated the same day service!
I am so very sorry I forgot his name however he was a licensed plumber who was very courteous and knowledgably. He took very good care of our plumbing needs without making a mess. He put shoe protectors on his feet before entering the workspace in our home. Very easy going personality. No hidden fees. Very reasonable price. The previous company had quoted us a price of $1300 to replace our bathroom faucet. He fixed it for way less and did an excellent job. I contacted this company via Angie's list and they called me right away. Had someone out to my house within 2-3 hours. Completed the job within 2 hours. Awesome customer service skills. I am very hard to please. This company met the challenge and then some. Thank you for your expedient and professional service.
Nancy Wiswell
a month ago
Zakkiyya Selby
a year ago
Jessica Zubia
10 months ago
Daniel was great to work with! He took the time to explain everything to me and gave me tips and suggestions. That time was of great value to me as a first time homeowner. He didn’t try to sell me anything extra and was very upfront about everything. He’s was patient and knowledgeable. He will now be our go to plumber for all future repairs. Give this guy a raise :)
Sheila Tyler
4 months ago
I was referred from them to a reputable company. Then that company sent me to them for further work I’m so happy that I got down to the root of the problem.
Timely, professional and polite staff. I believe the estimated cost of over $1,230 to repair (Not Replace.), two bath faucets was unrealistic. As a rental property owner for over 30 years, this is a first for me.
Jeanne Bischoff
a year ago
Service Star Plumbing (Ben) was able to send a technician out within a couple hours of initially calling them, which I appreciated. He assessed the problem & even had the materials to replace the laundry tub trap, which he did within an hour - & confirmed that he did NOT have to replace the whole laundry tub - YEA! (Other company was going to replace the tub without even looking at it.) The cost was reasonable & even got a senior discount! So grateful & happy that this job was completed so quickly & efficiently! And Ben was so very polite & courteous - thank you, Ben! You made my day!
Ahmed Ibrahim
2 years ago
Great customer service! Jody reached out to us from Angi's List. We had received calls from other contractors also, but I feel because we didn't confirm from the intital contact, we never heard back from them. Jody not only called us, but sent us a text message. She wasn't giving up and was professionally persistent in connecting with us. She was able to schedule Ben to our home the very next morning. Ben called to inquire about the project and kept in touch with us regarding the time he would arrive. He was on time, very professional, and friendly. He even put on boot protectors when he entered our home. Ben answered our questions regarding the current job and questions regarding futher projects we are considering. We are very pleased with the service and finished project.
Very friendly service! They did a great job at picking out a new faucet for me as well as installing a new garbage disposal system.
Nathan came and assessed our situation. He gave us 3 options to help our budget. The guy that did the work was awesome! He ran into some unexpected challenges, and worked through each one. Good communication and great work!
paul gustafson
7 months ago
Had project completed with 5 hours of my initial inquiry. Very responsive.
LaCora Bradford Kesti
a year ago
Daniel was amazing. Very knowledgeable and kind. He spoke to me in a way that I could understand what was happening to my pipes and presented me with 3 options for repair. He also went above and beyond and checked the gas line connected to the water heater and saw that there was a leak and tighten that also.
He made sure the space was clean when he left and sent me all the details on labor vos email. Great job and I am happy with the service provided.
Samuel Krutzfeldt
a year ago
William Vickers
2 years ago
Very friendly and professional service. Thanks for your help!
Robert Schmidt
a week ago
Samantha Sklenar
11 months ago
Great service and really nice guys! Happy to have my pressure reducing valve replaced. They explained everything very well before and after replacement
We had them out said it was 380$ to cut the sheet rock but if you you use us to repair your problem we will wave your fee then they quote you a stupid high price of 920$ for 50$ in parts and 1hr of labor and at that point they have you because they either made a pile of money by cutting a hole or fix it for a really high price. I am in the trades as an electrician and I feel like I was swindled.
Eric was great! He showed up on time, explained the entire process and what we could expect. He explained what costs would be with different options before starting any work. He got it all done in the same day! We are definitely using Service Star for all our plumbing needs in the future.
We had water leaking all over. We also we needed a new water heater (as ours was 37 years old). I called yesterday afternoon and they arrived this morning at 8 am.
Prompt, professional service. They were great to work with. Gavin was fantastic. It was a little more expensive than we had anticipated, but given the warranties, timeliness, etc., we decided to go forward.
Service Star Plumbing installed our new washer and dryer. They were friendly and very knowledgeable, would definitely recommend. They were very fast with the installation!
Kelsey Bomgaars
a year ago
Service Star Plumbing was able to book us an appointment first thing the following day. Ben arrived promptly, was professional, and also spotted other problems that needed addressing.
Jeffrey Dennie
2 months ago
Daniel handled a faucet installation incredibly well and did a great job communicating with me throughout the visit!
Staff was very friendly, helped me understand what needed to be fixed and the process.
Russell Prestegard
a year ago
Dan and Ben were knowledgeable and very professional. Dan explained all the options I had for my plumbing problem and a clear price for each of them. I would highly recommend Service Star Plumbing. Thanks Dan and Ben for a quick and professional job.
I am very pleased with the service provided by this company especially their customer service. Dan and Zach were punctual, very knowledgeable and friendly. Dan answered all our questions and addressed our concerns. He let us know of all our options, and was honest in his answers even when they were not what we wanted to hear. We felt very confident in the choices we made under his guidance and are satisfied with the work done. He also showed us step by step how to effectively and efficiently drain the water heater which was highly appreciated. I would recommend them to anybody!
Kyle Stapleton
2 years ago
James Pederson
a year ago
Katie Schmidt
6 months ago
I hired Service Star Plumbing to clear a floor drain in my utility room that was draining slowly. They didn’t provide a quote in advance, and charged a $49 travel fee to come out and provide a quote. The quote they provided was the highest of three service providers. Overall, the service was good, but I wouldn’t recommend this service provider for the value.
Jake Lesley
10 months ago
Provided quote within 2 days of calling - arrived on time and the tech was nice and informative.
They also provided an estimate for the job within 30mins which is nice to make decisions on projects
Lindsay Kerwin
5 months ago
Overall service was great... They were able to schedule us for same-day service and arrived within an hour. They were able to determine the problem and give me options and they took care of everything that day.
The only reason I rated lower is simply the cost. I expected parts at cost + markup, and of course a labor charges.. but labor at over $600 an hour for a kitchen faucet replacement seemed absurd.
After talking through the estimate we were able to get it down to a more reasonable cost.. but that says that they are adding a lot of unnecessary items or fees hoping their customers won't take notice?
Quick fix, absolutely.. cost effective fix, not at all.
Second time I used them and would definitely use again.
The tech was great. No complaints regarding him. I feel taken advantage of by the company. They charged me $850 for an hours work. The tech was able to drop the price to $650 for a main valve replacement, but it’s still crazy to think what ONE HOUR from the time he walked in and out the door cost me. Very disappointed. I needed it done today as it was leaking. I did not call it in as an emergency, the dispatcher provided me next availability. I was sure charged emergency rates.
Christopher Stegeman
a year ago
Shelley Held
9 months ago
Respectful young worker
Stephen Pavlicek
9 months ago
Our technician, Daniel, was on time and did an excellent job of diagnosing our issue and making the necessary repair.
Darlene Dehmer
2 months ago
We had a great experience. Dan was amazing and replaced our cracked pipes so quickly and efficiently.
Melissa Hysing
2 years ago
Eric was very responsive and easy to communicate with and fixed my problem.
anonymous fairy drones
2 years ago
Request was to make it safe and code compliant. They identified the problem and did the necessary work to bring it to code and make it safe. Dryer was installed. The shut off replaced, line secured and the ducting was replaced. Looks great. I would recommend.
Eric did a very good, thorough job at finding and fixing the leaks
Tyler Anderson
4 months ago
Great service! Came out quickly to troubleshoot and fix our sump pump issue. Highly recommend!
Charlie Hackworthy
a year ago
Joshua was professional, friendly, flexible, and knowledgeable. He took the time to listen and answer our questions. We so appreciated his working with us.
I also want to give an appreciation to Jody who scheduled our appointment. Jody is delightful, patient, knowledgeable, and has a great sense of humor!
They did not have any of the parts to repair a gas valve or a tankless water heater. This was on a Monday and he stated the gas valve parts wouldn't ne available till Friday and the tankless water heater would be out a week after that. Then he quoted an ungodly amount for both repairs. Sent him on his way.
Lee Schoenfeld
9 months ago
Shirley Hoppis
7 months ago
Your guys Daniel and Galvin were AWESOME. I know it cost the company money but for the safety of your employees it would be AWESOME if they had snow tires on their Van's. You have wonderful employees and hope the company would do what it can to keep them safe. Thank you again for coming to my rescue.
If I am in need of Plumbing services again I will be calling you.
They probably aren't the cheapest plumbers around, but I can't criticize the work. Ben was a professional and I'd hire him again.
Dan was very professional and got the job done. He came on time too.
Quinton Alexander
2 years ago
Jeremy Druckemiller
a year ago
Emerson Swenson
7 months ago
Christopher Stearly
a month ago
I am a realtor in the metro area and my clients needed some repairs done before closing. Service Star Plumbing was very responsive, on time, efficient, and very professional throughout our entire interaction. I will be recommending them to future clients and hope you take the time to check them out, too. Thank you Service Star!
Jeffrey Robbins
2 years ago
Josh installed a large utility sink and spray faucet with a separate spigot for servicing our fish tank. Code required running an exhaust pipe from our lower level, a challenging proposition that Josh accomplished with minimal wall incursion.
They were friendly, knowledgeable, trustworthy! Very happy with the service!
Liz Salzmann
6 months ago
Austin was very professional. Fixed the immediate problem and provided several estimates with options for more long-term repair. Very pleased with the experience!
John Woodington
2 years ago
Josh was very professional and extremely helpful. He took the time to explain the issue clearly, and did a really nice job fixing it in a short amount of time.
Martin Freeman
a week ago
Amazingly prompt (within 20 minutes of call), friendly, accurate assessment and quick fix of the clogged drain problem. Dan C could not have been better.
And nice to have a locally owned and operated versus large chain.
And BTW cost less than a big name to replace a simple leaking toilet valve. Best plumbing experience I have had.
Andre Esters
10 months ago
Austin was very polite and informative, provided estimate with clear details, unfortunately the pricing was extremely steep.
Eric did a great job with the installation of my laundry sink in the basement. He was upfront with the cost and was able to use the sink that I got for free on Nextdoor.
Patricia Paine
a week ago
Wow, these guys are great! I am almost 70 yrs and have never hired a plumber before. My husband (and I) always took care of repairs. Widowed now, and frustrated with what needed to get done, I called these guys. Jody, (a sweetheart) scheduled for someone to come the next day. I was told when he was on the way, along with his name and his picture!! Who does that!! This kid was so nice, respectful, and a fellow Harley rider! He honestly went over and above on this job and the price for what he did was sooo reasonable! Nathan is definitely my go to plumber guy!
First time needing a plumber, highly recommend
Jennifer Gilbert
7 months ago
Service Star Plumbing is amazing! They did a perfect job roughing in a new basement shower and toilet. I called them back in to repair a leaking main water valve. Again, they did a perfect job! Very professional group and really nice people. It has been a pleasure doing business with them.
Janet Carpenter
2 years ago
I have been using Service Star Plumbing for the past few years for my plumbing needs, and I have been very satisfied. Thank you!
Called late yesterday with a clogged kitchen sink drain and Daniel showed up at 8 this morning and had it working perfectly by 8:45. He even cleaned out my bathroom sink for me too! Great service, clear pricing up front, very easy to work with. I was a bit surprised that it was $500 to clear out a clogged drain, but it is what it is I guess.
R Manderschied
5 months ago
Excellent service. Took care of the problem.
Kurt and company were amazing. On time, friendly, helpful with everything a pure novice like me in plumbing asked. I couldn't recommend them more highly.
Steven Tranby
2 years ago
The tech Curt was knowledgeable and courteous and was in and out in no time. Highly recommend.
Carley Townsend
2 months ago
I just bought my first home in December of last year and the hose pipe was not properly installed or winterized and needed to be replaced. Dan was very informative and showed me exactly what he fixed and explained why the pipe burst and how to prevent that next winter. I called service star one day prior and they had a two hour window that they were open between 8-10am. Dan was prompt and was here right at 8am. Very professional and made minimal cuts to get to the pipe.
Zachary Yanzer
2 years ago
I've employed Service Star on my last two plumbing jobs; Eric has been the team lead on both. Both experiences have been excellent! Eric is the kind of guy you want as a service provider - knowledgeable, capable, flexible, courteous - a professional. My first job was a kitchen renovation that required a new sink location - water stub-ins for sink and dishwasher, drain & vent tie-ins, plus sink and disposal installation. I also had a frost-free hose bib installed. All of the work was done meticulously with no leftover mess - even in a construction zone! He even fixed a shut-off valve that was previously installed incorrectly by another company to remain un-named. The most recent job (16 months later) involved replacing the last of the galvanized pipe in 1950's Rambler - drains, and water stub-ins to two bathrooms. Eric also installed a new vanity/sink, and another frost-free exterior hose bib on the other side of the house. Eric was precise in his wall demolition where necessary to gain access to some of the plumbing - other places required no demolition and he left no trace. While working on the hose bib, he determined it would be best to cut the pipe back beyond the valve inside the house - he installed the new valve at no additional cost. And a couple days after the job was finished, I thought one of the sinks was empty a bit slower than it should so I called and spoke with Jody (always excellent customer service!). She scheduled Eric to come out the same day - only to find that it was some normal-type drain clogging stuff (soap scum, hair, etc.?) in the sink drain/trap. Eric basically performed my routine maintenance cheerfully and without charge. I find this type of service to be exceptional. Thank you Eric (and your additional crew) and Service Star - you're my first call with plumbing needs!
Keith Keller
10 months ago
Beatrice Nyirabahizi
2 years ago
Unfortunately my clogged tub was not so simple. I live in a slab on grade home so concrete had to be broken up and a fair amount of digging to find good pipe to tie into. This ended up being a two day job (and then some). Eric worked diligently, answered my questions and worked cleanly. I cannot say enough good things about this company or about Eric. Five stars!
Joshua Swanson
5 months ago
On time, friendly, and didn’t try to sell unnecessary products
Debra van Oppen
2 weeks ago
Daniel was respectful and did a great job. Very satisfied with the whole process.
Fast and polite. Recommended.
Scott Seibert
a month ago
Dan was great. Very helpful and polite and knowledgable. I will call them for all my plumbing needs.
Sydney Sullivan
9 months ago
Can’t recommend Austin enough. He was early and did an amazing job! Being a new homeowner it was great to work with someone who was very patient and took the time to explain everything to me. 10/5 stars!
Susan Peterson
2 years ago
Service Star takes care of our plumbing needs. Always reliable, on time, stands by warranty, and is knowledgeable. No high pressure oversell here. Gives options so we choose best product for our needs.
the young man was prompt on time. Was very helpful on fixing our problem. very fairly priced.
Kody Elvidge
8 months ago
We used service star to have a commercial dishwasher installed at our daycare center and I was very pleased with the service they provided. They got us scheduled very quickly and they were very professional. I would definitely have them out to do more plumbing for us in the future!
-Kody w/ Learn & Grow Child Care Center
christy mitchell
a year ago
ahhhshnoookems
a year ago
Eric was very professional, polite and great to have over to take a look. Good help, advise and very nice.
This is our second experience with Service Star Plumbing, and we come away equally impressed. Simply put, we have high expectations and this company is our first call for any plumbing needs.
Our sewage-ejector pump failed and Service Star came out the next morning, worked through the day, and got the entire situation resolved. Not only did the plumber fix the ejector pump, but he also worked to improve the pre-existing piping to make the entire system run quieter. It's quite an improvement.
The company is responsive, professional, and incredibly diligent. We can't recommend highly enough.
Needed a leak repaired on newly installed dishwasher, found the problem and tried for an hour to fix, unable to repair as a new part is needed. Very professional and didn’t charge for the labor time.
Estimate was twice as high as two other plumbers. Be sure to check around before using.
The service was great and appreciated him following COVID guidelines
Jonathan Morris
2 years ago
Marsha Golob
6 months ago
Service Star Plumbing was EXCEPTIONAL from the first call to them received by cheery administrator/scheduler to the EARLY arrival for the appointment to the RESOLUTION of the problem! All professional, timely, positive, knowledgeable and incredible customer satisfaction. I will definitely refer others to them and use them again when needed.
Cassy Cloutier
a year ago
Daniel was really helpful throughout his visit. Answered all the questions and concerns I had and had the issue fixed in a timely manner.
Peggy Jacobson
4 months ago
The men were very professional and informed on our problem.
Pamela Rollins
a month ago
Excellent service!
Renee Chesmer
9 months ago
Service Star Plumbing is and always will be my go to plumbing team. They communicate extremely well, are on time and clean up their work area. Highly recommend!
Dan was great, figured the problem out and fixed it.
He was on time very professional and we will use you again if something comes up.
Office lady is very friendly and tech is professional.
Joshua Winter
2 years ago
Wonderful service per usual. Always on time and they do great work.
Pricing is a clear rip off with work being suggested proactively with a doomsday scenario .
Jerrod Koland
9 months ago
I left a message on their website and heard back not 20 min later. They were able to fit me in same day. Very friendly, very knowledgeable staff. I honestly couldn't be happier with Service Star Plumbing.
Miguel Garibay
a year ago
They were quick to respond and quick to resolve the issue. Offered two solutions both reasonable in pricing. Will use again.
Eric did a great job and also gave us a quote on our hot water heater.
The Mastrud Family
4 months ago
Excellent work done by Eric and his colleague. They were quite professional and great customer service. Patiently answered all questions. I would definite recommend them.
On time, very polite and friendly! Told me how to use my water and check the water. I'd definitely call service star again!
Nathan Schmidtke
4 months ago
Same day service. Very pleased
Terry Fairley
4 weeks ago
Diagnosed the issue and replaced water heater quickly. Will use again!
Tammy Cardriche
2 years ago
Chris Schmitt
6 months ago
Excellent plumber Knew what he was doing and help me out
Chris Heikkila
6 months ago
Very prompt, professional and knowledgeable.
Andrew Otiso
9 months ago
Very professional, skilled and efficient.. drain repair, pipe replacement and gas line replacement was all completed same day. Would definitely recommend for future a future service.
Thanks you Austin !
Every time Nate and team has helped us, it has been a great experience!
Very professional and was on time.
Stephen Schumacher
2 years ago
Kristina Johnson
2 years ago
Good work and explained work in detail before performing it.
Kevin Olinger
11 months ago
Nathan from service star was a true professional. He went above and beyond and gave me multiple options for a solution.
christine alexander
9 months ago
Daniel from Service Star Plumbing was amazing. He was courteous and friendly. He did a great job on the plumbing fix. I was impressed and very satisfied.
Philip Carufel
3 months ago
Sam Biermann
8 months ago
Daniel was extremely professional and at the same time very easy to talk to. I would recommend this company to anybody.
Gina Carpenter
8 months ago
Dan and Zach were prompt, and fully explained repair and other options for work to be done. I would definitely use their services again.
The plumber came quickly, listened to my problem, and went to work. He explained what was wrong and what he would do to fix the problem. He worked quickly and everything is working well now. Very happy with the service.
Outrageous pricing. If you use these guys expect to pay at least 2x national average.
Lynnsey Jepsen
a year ago
Dan and Ben did a wonderful job in our main floor bathroom! They were a delight to work with and did a wonderful job!
Eric was friendly, fast and professional!
Colleen moriarty
a year ago
Theodore Peterson
3 months ago
Service Star Plumbing replaced a leaking joint and service line to my irrigation system. It was done quickly and well to my satisfaction. Thanks, Dan. Well done. They needed to return the following year and repair other service valves, and did so quickly.
This was our first time using Service Star. Thought it was too expensive to unclog 2 drains over $700 and kitchen faucet was left loose. We agreed to the cost of unclogging the drains but wished they would have mentioned the loose faucet, tightened it or told us how.
Good experience no issues.
Nicole Deragon
2 months ago
Great honest quick service. Great communication, very honest about the work that needed to be done.
Miguel Galicia
6 months ago
Jessica Metkowski-Gulden
4 months ago
Dan did a great job. He was informative, efficient, and friendly. Thank you!!
Dan was timely and knowledgeable, very easy to work with and experienced + being a nice person and, I felt instinctively, trustworthy. I thought price of faucet installation was high since fittings, etc. we’re similar to what I had and installation was quick, but I suspect price comparable to other plumbing businesses. Great experience!
Profesional young man did it quick and right
jeff hawthorne
a year ago
Needed help to install my gas oven once realizing that only partial accessory pieces from appliance store came with the delivery of our new stove. I called Service Star Plumbing and they where able to schedule someone to get out to our home the next day and knock it out! Awesome support and great quality installation was the results! Thanks Nate and Jody!!
They repaired a couple of range related gas leaks and replaced a copper gas line/pipe. They were efficient, communicated well, offered multiple options for repair and beyond, and they also gave me a few extra pointers about gas and water. It’s only been a few minutes since they left but the work they did seems to be quality. I will call them again the next time I have any plumbing etc issues.
MONICA WHITCOMB
2 years ago
Kurt worked on my mother’s facet and quoted all the work that needed to be done. He was very efficient, professional, helpful and detailed. He explained what work needed to be done and gave good recommendations. We appreciated the senior citizens discount. Thanks for being so helpful, thoughtful and working within our budget!!
Seemed expensive, but everything service-related is expensive nowadays. Installer was pleasant, knowledgeable, prompt and efficient, Excellent cleanup afterward.
Tavyer Buechler
6 months ago
melanie williams
2 years ago
Benjamin Kroon
9 months ago
Fixed a damaged gas line for us that ran from inside the house to outside under our deck then into our garage. Eric was very professional and knowledgeable. He took the time to explain everything, answer questions, and walk me through the process. The work was professional and done timely. Would recommend and use them again for other needs
Christopher Baga
8 months ago
I had a clogged sink drain. I called and Austin was here within 30 minutes working on it. He explained to me my options and helped me come to the best conclusion for my problem. He was professional and courteous and got the job done as quickly as he could. I will certainly use this company again.
Alison Bucklin
a year ago
Stuart Grande
5 months ago
On time, kind, thoughtful, and knowledgeable. Plan to use again, for sure.
Julie Frazier
9 months ago
Highly recommend!
Stephanie Blake
3 weeks ago
Consultation on tub drain rough-in and water issue which appears to be a water heater that may have some issues.
Dan was straight forward, experienced, and very professional! Thanks!
Deborah Hull
2 months ago
Eric was on time and did a great job of explaining what was wrong and what the options were to correct the problem. It was done quickly and efficiently. So glad I called them.
Nathan and Gavin were very personable and did a wonderful job! Thank you for your expertise and conversation!
Christine Junes
5 months ago
Very nice and knowledgeable plumber. He did a very good job and I would definitely hire them again.
Amazing work done by Eric! He was punctual, timely and left the area very clean. The work itself looks great and professional. And the price was very reasonable. I will definitely refer others to use Service Star Plumbing in the future.
Brandan Butler
a year ago
Carol Barott
7 months ago
raymond matchette A
a year ago
Richard Anderson
7 months ago
Nathan and his group are beyond amazing! I can’t thank them enough for their diligence. They came out after hours and fixed a leak which saved us a possible catastrophic event. Thank you so much for your prompt and excellent work.
Dan, Blake and Eric were prompt and professional. I would highly recommend Service Star Plumbing!
Christine Pulver
2 years ago
Will Jensen
11 months ago
Daniel came and fixed a gas leak in our home, as well as fix a plumbing issue under our kitchen sink. He will be installing a new water heater as well in the near future. He had many great recommendations and was very quick and efficient! Pricing was reasonable, and I would recommend Service Star for anyone’s plumbing issues..
These are now my guys! Austin - you're the man. Great job and great service.
We had Service Star our yesterday to do sone minor fixes in preparation for selling our home. Dan and Ben were wonderful - not only were they knowledgeable and helpful about current code, they were also prompt, communicative, skilled, and friendly. When we had a minor issue with one of the repairs, they came out very quickly not once but twice to fix it and make sure it was 100%. I very much appreciate it, thank you!
Christina Bannayan
6 months ago
Dan was great! Very helpful, explained in detail to a non-plumber + shared tips and suggestions to help moving forward. They we’re available day of & next day, which was a huge saving grace. Highly recommend!! Ask for Dan if he’s available!
logan selinski
a year ago
Juan was great. Quickly diagnosed my problemed pipe and gave me a number of possible solutions
Roberto Cervantes
a year ago
Andrew Klus
11 months ago
Daniel was professional and informative from start to end. He got the job done in a few hours, was clean and thorough. After having Daniels help I will be calling Service Star with all of my future plumbing needs and requesting him.
Roshanda Walton
a year ago
The Guys were simply great! Very nice I def Rock w Service star. What gets me w them is how flexible they are if your financial tied. If call them every time.
Douglas McMonagle
a year ago
Shoddy work from previous owner’s reno has caused a few uh-oh’s since owning the house 1.5yrs. Dan and Zach were great…they worked carefully and quickly and explained everything thoroughly. Would recommend for sure 👍🏼
He had trouble getting our old washer out but did an amazing job installing the new washer we had purchased. Very pleased.
Great job done. I will use this business again for any plumbing needs.
Roberta Olson
3 years ago
Great job!!
Luke Leonard Rasmussen
2 years ago
Josh was very professional. We were referred to Service Star from a Facebook page.
We had a second hand dishwasher to install. He went way above and beyond to help us with this.
While the install went well we noticed another issue, but Josh told us what our next steps should be.
Feel bad keeping him here for four hours for a project that should have been half that :(.
Would recommend.
Andrew Larson
4 months ago
Magician Roogna
8 months ago
Had a leak develop in the wastewater line at my parents house that was built in 1927, cast iron pipes.
The plumber's came and repaired the issue in about 4 or 5 hours and it cost a little over $2,100 and was expecting it to cost between 4 and 6K.
Plumbers were friendly and courteous and as I mentioned before they got what looked to be a rather complex job finished in a short time and would definitely recommend this company again.
Nathaniel M Hood
5 months ago
Great service on a last-minute call. Professional.
Tony & Christie Dylong
6 months ago
Amazing service. On time. Professional. Kind. And while our water heater didn’t even require fixing (electrical problem), they proceeded to share everything we should know about it and how to maintain it. Highly recommend.
Christine Ernst
7 months ago
This was the 2nd time in 6 months we used Service Star Plumbing. Promt, friendly, up front and good value. Will use again.
Adrienne Harrison
a year ago
Over the last year and a half I have called on Service Star several times, I have also referred them to anyone I know needing plumbing repairs. Nathan and Josh were there when my plumbing disaster is happened and they responded quickly! Their work was flawless and they were honest with me, which are some priceless qualities.
Great service, cleaned up after themselves, friendly and got the job done!!! Highly recommend!!!
Nathan and his assistant were able to come earlier than expected. They were professional, knowledgeable and friendly and explained my options well. Got the job done efficiently. Excellent service!
They were able to come within about 2.5 hours of calling and replaced our sump pump within 2 hours. Kurt was very professional and personable. He had texted me when he was on the way and even called to give me a closer time estimate. He went over pricing and options with me upfront, and got right to work. He put on boot covers without hesitation upon arrival and kept things clean throughout. He explained what had been done when he was finished, and gave me some information for moving forward. Overall very happy, and impressed with the responsiveness and job done. Would definitely use them again.
Carol McManman
10 months ago
Prompt and friendly service. Dan was knowledgeable and efficient. New install same day! We will use again.
Scott Larsen
5 months ago
Mary Morchinek
a month ago
Eric was the best! Explained everything and was very nice
Brittany Mantel
a year ago
The people we had out did great. The cost was overpriced and I was very disappointed in that aspect. They told us a new value would be $400 more than if we were to use our old. We tried to use our old and they said it was corroded, which I get. He went and picked up the valve kit, I looked it up later and it was $50 at home depot...Not sure how a company can just do this to someone. I am not impressed.
Had bathroom plumbing done. Juan was very professional and knowledgeable, and he was able to get the work done fast and efficiently. Would recommend in the future.
joseph wagner
6 months ago
Our main crawl space drain was plugged. I used Discount Plumbing 90 days ago to clear the line. It became plugged so I called Discount Plumbing and they do not guarantee their work.
I was lucky when we used Service Star Plumbing (for more money) and received a one year guarantee.
We are in our 80's and 90's seniors and are very careful what we put down our disposal and we know it's minimal.
Erika Peterson
a year ago
This team is top notch. They are friendly and always make time to educate us on what they are doing and what our options are. They are our go-to!
Gave estimate and other suggestions. Priced higher than anticipated.
Dan did an excellent job.
Kristin Hangge
a year ago
Service was scheduled quickly (day after I called), tech showed up on time and did the work well at a good price
James Robinson
a year ago
Very knowledgeable, helpful information on the cause and willingness to help get a positive resolution to the problem.
Barbara Franklin
5 months ago
Austin was great to work with and did a very neat job. He also gave me information about further work on the bathroom which I may follow through on.
Kathryn Chan
5 months ago
Dan was so detailed and knowledgeable, leaving nothing unmeasured. We spent over an hour discussing the various issues and projects to plan for. He was also authentic. I had ALOT of questions and topics to discuss. Dan was great at educating me along the way.
I'm getting 2 bids to determine which company I will end up working with. Billy @ Marvel Sewer referred me to Dan and both couldn't say enough good things about the other professional. I am so impressed!
Thomas M. Ngovo
2 years ago
Inspected the kitchen and laundry sinks and listed the estimated costs.
Eric was very quick and efficient and I will surely use them to repair my sinks.
Called in the morning with an issue on our water heater and the problem was resolved by 2:00pm. Always reliable and thorough.
Great, fast service. Came in an emergency right away, and are very friendly. Fixed the leak quickly.
Melissa DeVries
7 months ago
Service call for water softener. Daniel was extremely polite, professional, quick and efficient. Overall great experience, would definitely recommend!
I have never hired a plumber for anything before. And I've heard horror stories from people about their plumber experiences and pricing. So I was pleasantly surprised how quickly Dan was able to come out to my house - the day after we connected - to provide an estimate. He arrived on time (I received texts, letting me know he was en route, so I didn't have to sit around waiting during his 2-hour arrival window), and I walked him through my needs: repairing a water pipe and running a water line to my new refrigerator. He then prepared an estimate with three options, so I could see all that he recommended and choose what would work best for my preferences/budget. He got right to work and completed the task the same morning! He was friendly, explained everything to me, and was just a pleasure to have helping me through this project. I will absolutely hire Service Star Plumbing (and, specifically, Dan!) in the future.
Service Star did an excellent job on my projects. They were prompt & efficient. I will definitely use again & recommend to my friends. Thanks!
Very professional. Upfront pricing with no surprises. Quick response and very punctual.
The two service reps were very good and explained everything before beginning. I felt that the charges were a little high for the completed work. They did good work and were very efficient in getting job completed.
Kirk / Patti Busta
2 years ago
Willie Johnson
a year ago
Jamie Bilderback
2 months ago
Arrived in the window of time given, professional, got the job done and educated why it likely happened.
Deedee Jacobsen
a year ago
Dan did a fantastic job determining the root cause for two plumbing issues we had. He provide great advice on how to maintain bathroom plumbing that is not utilized much. He provided a referral to a reputable boiler repair company. He was awesome and I would highly recommend him to work on any plumbing issues you have.
Art Hemmingson
a year ago
Perhaps the most outrageous price hike ever $2300 for 2 shut of valves and a shower barrel mixing valve
I purchased all the parts it cost me less than $200 dollars and the labor took me 1 hr 45 min
I will do my best to let everyone know to stay as far away from this company as possible, crooks if I could leave negative stars I would
Anthony Treptau
10 months ago
I called asked for a quote. Within an hour they had a plumber out to my house going through everything it would take for our next project. Super fast, and friendly. Great experience.
The job involved setting up a laundry tub with drain and supply lines, running water lines to an unfinished bathroom, and waste line for future vanity sink. Dan and Ben gave me different options for the job with clear explanations. They had a can do attitude. Their price was much better than another plumber I had a quote from. Both Dan and Ben were pleasant and easy to talk to.
Blake Huovie
10 months ago
Outdoor spigot installation to move location. They evaluated the options and proposed the most economical and sensible option. We also had 2 other issues to evaluate and they were honest with their assessment and provided guidance with the best approach to resolve each for future consideration.
Would hire again for future plumbing needs.
We had a lift pump replaced. They were quick, prompt, and answered any questions I had.
Ben, with Star Service Plumbing, was punctual and solved the problems that needing fixing at a fair price! Friendly, professional and quick because he knew exactly what he was doing. Excellent!!! Star Service Plumbing will be my first call when I need a plumber!
Caitlin Scott
5 months ago
Austin came out and looked at the problem that was happening in our basement, he figured out a few ideas to move forward every thing was reasonably priced and done pretty quick!
Michael Stromberg
11 months ago
Michelle Moore
a year ago
Again, quality service and plus more! Will recommend again and again!
Corrie Mae Rolf-Dunn
6 months ago
We did not use the service at this time because of the cost to fix what we needed. It was just out of our budget at this time. They were wonderful and we appreciate the time they took to come over and take a look. I would definitely reach out in the future. God bless, Corrie Dunn
Hoverbirdy Photo
8 months ago
Eric was great. Gave me all the options. I just chose to go a different route. Great service all around.
John Minotti
7 months ago
I found Service Star plumbing on Angie’s List along with a few others. No one else called me back. I received a call within an hour from Service Star Plumbing. Josh was out within 2 days to fix my leaking drain. I could’ve gotten same day service but it wasn’t that urgent and my schedule couldn’t allow for it.
Josh was prompt, friendly, and courteous. He explained my options and was open to doing extra work for me that I hadn’t disclosed when I made the appointment. I am super impressed with the work completed and the one year warranty. I would definitely call again if I have anymore plumbing needing to be done.
Steve Trahms
9 months ago
Serviceman could not determine a gas leak. Job was not necessary to be done.
Mitch Harmoning
a month ago
So well done!
David Wroblewski
9 months ago
If you don't mind paying a lot.
From the invoice: Replace leaking shower valve with customer supplied shower valve and trim. Service star plumbing will not be responsible for repair to sheetrock removed for work. One year labor warranty.
Parts, labor, disposal. $1,346.00
Mind you, this is with me supplying the parts. Oh, and I still had to pay $49 for them to come out and give me this ridiculous estimate. Found local pluming business to do it for $500.
Karen Nelson
5 months ago
Service Star was recommended to us by our neighbors. We are very impressed! Eric was knowledgeable, efficient, friendly and did an excellent job.
Rebekah Anderson
10 months ago
Dan is nice and professional. Did a great job of repairing another plumbers mess up
Ben was awesome and friendly. Educated me about what he was doing and was hard working. Super impressed. Jody in the office is very easy to talk to and very responsive!
Dan and Zach were on-time, courteous, explained what the problem/issue was and offered multiple options to make the necessary repairs. Repairs were completed same day.
I found this business on Angie's List. Within hours of when I expressed interest in a bid, they contacted me and arranged to come to my home and give me a price. The price was a bit higher than I expected, but seemed fair, so I asked them to do the work. Nathan completed the project that same day. Because I have an old house and old plumbing, the project took longer than expected and required ingenuity and persistence on his part, but he persisted, and by the end of the day, the problem was solved! I am totally satisfied.
Barbara Bellorin
6 months ago
Plumbers were very professional and efficient.
I called them to fix a backed up drainage but the technician was unable to fix the problem as he did not have the necessary equipment for the job. So he recommended another company he said would be able to get it done.
I haven't used the business just yet. Service Star came out to bid a kitchen remodel. The gentleman who bid the job (Kurt) was a delight to work with and I plan to hire Service Star to do the plumbing work on my remodel.
Jacque crimmins
2 years ago
Mark Rainville
8 months ago
Quoted me $853 to reconnect two copper to black pipe natural gas connections -- and that was the basic quote... I didn't even want to hear the quotes that would include upgrades that were NOT needed. I declined and still had to pay the $49 trip charge. Home Service Plus came out the next day and did the job in less than an hour for a total of $176 parts and labor. I'll let you judge if this was an attempted ripoff or not!
Eric was awesome. Went above and beyond with explaining the issue and solution
It was extortion, just to replace a faucet I was quoted $750. It’s laughable, Bill gates time is cheaper than this . I asked the contractor to leave .
Cheryl Gerlicher
a year ago
Excellent service!! Daniel gave friendly, professional service. Explained everything, gave different options to choose from to fit my needs and made sure the area was cleaned up when he was finished. I have used this company in the past and they never fail to give service that goes above and beyond what is expected. Thank you so much
Bethany Krutzfeldt
3 months ago
Sydney Amerman
9 months ago
Amazing service and reasonable pricing!
Felicia Robinson
a year ago
Very professional he went above and beyond for me I would definitely recommend them to everyone
I would definitely use the service again very nice young men.
So far, I've only had Eric over for a discussion and quote for an upcoming new bathroom project, but he was on time and provided helpful and thorough details and several options for getting the project done. Well appreciated!
Very professional. Upfront and honest service. Will use them again for sure.
Allie Weippert
a year ago
Absolutely amazing service! They informed me of all my options and walked me through what they would be doing to fix the leaks. They were so friendly and did everything in a timely manner. I will for sure be using their service again! Plus they offer financing which is helpful for big projects.
Alyson Welle
2 months ago
Service Star Plumbing performed work previously on a kitchen renovation job - we recently used them for replacing existing galvanized piping and generally updating most of the rest of our plumbing system plus installing a new vanity/sink. The work on both jobs was done with excellence - Eric was the team lead on both jobs. Service Star/Eric is my go-to for any plumbing needs - great job(s)!
Fabulous service. Juan was very helpful, professional and friendly. He explained everything he was doing and provided advice on how to avoid the same problem in the future. Great service!!
found leak in laundry tub - needed to replace tub and faucet. Work was done in a friendly and professional manner.
Lori Schlottman
2 years ago
Responsive, quick, professional plumbing repair by a knowledgeable and personable technician.
Sara Johnston
2 months ago
These guys are awesome, Cant say enough good things about Nathan and Jodi, Jodi was great and kind on the phone, Nathan was on time, and efficient with our backflow repair, these guys are AWESOME!
Daryl Simonson
6 months ago
Dan and Gavin were on time, very professional and easy to communicate with . They solved the issues we called about and brought a couple more to our attention which they able to address without having to have a second visit.
Service Star isour go-to plumbing service. They are professional, quick to respond, detail-oriented, and always explain things thoroughly. A special shout-out to Eric! We are always highly satisfied with your work and that of Service Star! Five Stars!
deborah pianowski
a year ago
Very good service. A bit pricey
Andy Hansinger
2 years ago
Kelsey Thornton
a year ago
Shana Roozenboom
a month ago
The gentlemen dispatched to our house were courteous, knowledgeable and thorough! Highly recommend!
Cheryl Gerlicher
2 years ago
Santiago Tommasi
4 months ago
I've been contacted by this company when I was doing some contacts through Angi's portal. As I was looking for a preventive main sewer inspection I had no rush. However, they insisted in coming over as they had an inspection cheap fee of $49 and after doing the inspection, if there was any issue identified during that inspection, they would provide options to fix whatever is not right.
The 2 technician came over today and went down to the utility room, right after they've offered me a couple of services for over $330 with no inspection. Summarizing, they lied to me when they offered a camera inspection for $49 and then, with no inspection at all they started offering a bunch of expensive services.
I've just called in and the person that answered the phone apologize but now she explained that they charge the $49 for the tech to only come over and offer services, with no inspection...
Never ever will call this company again as I feel I was 100% cheated.
kari kretchmer
7 months ago
Dan and Austin were wonderful, friendly, professional explained clearly what they were going to do and gave me several options
They made an unpleasant problem just dissappear. Really great guys and great service
Dan was great! We had a water heater crack that was leaking water and he was able to come out the same day I called. He arrived early and was able to fix everything for us within a few hours. He was incredibly professional, attentive and knowledgeable. We will always call them for any future service we need and will recommend them to everyone we know! We highly highly recommend using them! They are worth it! Thanks again, Dan!
Fast service from the moment I called to make the appointment. Josh helped us hook up a new dryer and he was very knowledgeable and cleaned everything up.
Rachael Stepaniak
a year ago
Highly recommend this company! Jodi was very kind and answered more questions over the phone than any of the other company. Daniel came out within a few hours when our basement was flooding and gave wonderful advice and recommendations. Wonderful people to work with when you’re going through stressful water issues within your home. Thank you!!!
Linda Collum Stanifer
a year ago
He was on time polite very detail and helpful
Kristin Gonyea
7 months ago
Plumber and apprentice showed up on time. They were very polite, explained the problem and showed me what was wrong. Gave me 4 options on how to address the issue. Cleaned up afterwards. Super nice people!
Margaret Andrew
10 months ago
Service Star was great! Everyone I interacted with was very friendly and helpful. Dan, who came to do the work, explained everything clearly. He was able to get everything done in one day, which was faster than I had expected, while still taking the time to do things right and correct some of the quirks of my old house
Paul Roy Barli
a year ago
Service Star replaced an old cast iron plumbing line in my basement. The re-route was more efficient, and the work was high quality, and clean up perfect. Highly recommend, and was a great value.
lee van hoever
3 months ago
Great company . Great job. This is our third job by them.
Daniel was professional and informative. Scheduling was fast, lots of info was provided and payment was easy.
Kurt came out and estimated various projects related to our gas piping. The diagnosis and design were complex and Kurt did an excellent job of explaining the options and the cost for each of the different approaches. It turns out that I need to get Centerpoint to upgrade my meter and service line 1st. Centerpoint came this week, and installed a new higher-capacity, high-pressure gas meter. They were great to work with. Then Kurt of Service Star returned at noon to reconnect the house to gas and install a few regulators. Kurt also hooked up our Culligan water system to our refrigerator drinking water and ice maker. He had to get very creative to do that without tearing up the house. I am extremely pleased with Kurt's work. He is friendly, smart, creative, collaborative. And does meticulous plumbing work. I don't want gas leaks or water leaks. And he's very thorough. I recommend Service Start without any reservation.
It was a mess. They put in 13 feet of new sewer pipe
Friendly prompt service.
Will recommend to others.
Amazing experience with this company. I submitted a request on Wednesday evening, they called me back immediately and were at my home at 8am the next morning. The man who came was very professional and experienced. He assessed the situation, worked to repair it and made the recommendation that our pump was end-of-life, so he went and purchased and installed a new one for us right away. Professional and a job-done-right from start to finish. Thank you!
Lamiena Watson
a year ago
William Weiser
a year ago
Very fast, efficient and great to work with. Highly recommended!
The plumbers showed up on time and kept me informed of their progress or lack of progress and allowed me to make the decisions needed. Expensive, but very knowledgable and professional.
Jorida Latifi
9 months ago
Austin was great on explaining step by step everything I would ask him, and he did very good job on fixing my 2 shut off valves under kitchen cabinet.
Mathew Dragos
2 years ago
Caryl Eschweiler
2 years ago
Identified cause of flood and recommended restoration company. Very fast same day response.
Ryan Sheppard
2 months ago
Great job on a complicated replacement of old cast iron pipe. Friendly plumbers! Skilled, knowledgeable, and informative. I will use them again and recommend them to friends.
Cody Z. Langeness
a year ago
carmen baumgardt
a year ago
MikeDeezy100
6 months ago
Alissa Sampson
a month ago
Nathan was professional and friendly and replaced my water heater on the spot. Will be a return customer and recommend to all my unfortunate homeowner friends.
Bill Carlstrom
a year ago
Ben was professional, courteous and thorough
in addressing a possible gas leak in our dryer line.
Eric checked on our outdoor spigots, turned on the water and did some caulking for one of the spigots. Everything works well! I am always thankful to have Service Star Plumbing come to our home 😊.
Kurt showed up right on time and had assessed and quoted the job within 30 minutes. Kirt was knowledgeable and was able to address all questions I had. I appreciated his professionalism. .
maria miller
6 months ago
Jonathan Richardson
a year ago
Fantastic service - super quick to perform service; thorough; friendly; efficient! Love this place and the employees!!!
Kristen VanCamp
6 months ago
Daniel was great. Will request him for next job.
Donna McKirdy
2 years ago
This is the second time I've hired these folks. I am so happy with their work. I have a hundred year old house and want people who understand it's imperfections. In addition, they are professional and pleasant to work with. 5 stars aren't enough!
Bridget Kennedy
11 months ago
Highly recommend
Service was prompt and courteous. Two faucets replaced with no problems.
Susan Knutson
2 years ago
Phone call resulted in same day appointment, with full service scheduled for the following day. Kurt was personable, knowledgable, and professional. With his can do attitude, he replaced both outdoor faucets and indoor shutoff valves, one of which was quite difficult to access.
I would definitely use this company again and recommended to friends.
Great crew! Professional and friendly. Communicated well about their procees. Got the job done quickly!
very helpful & Dan was very nice !
Marguerite Klaers
4 months ago
Michele DeMarre
a year ago
Excellent service. Our water heat broke & Service Star came within a few hours. The plumber, Daniel was very helpful, professional, kind & competent as we’re the staff accompanying him. We highly recommend Service Star Plumbing.
Josh gave estimate of cost of water heater replacement, including comparisons of Tankless water heater versus Water tank. He was very knowledgeable and clear in explaining the different values and in figuring out the installation complications. Their estimate seemed very high, however. They use a brand of water heater you cannot find in big box stores, so it is card to compare prices. We will get more bids, even tho we had to pay $49 for them just to come out to our house.
Tech was very informative with options, friendly and honest. Will be keeping number for future issues
Robert Schuster
a year ago
Way over priced, put in a cheap part and charged $400 labor for 15 min of work.
Eric and Juan did a great job with a leaking pipe. They were on time and very professional. Eric identified the issue, showed me what he was seeing, and gave me repair options and prices. I chose to have the whole pipe replaced and they completed the job quickly and neatly.
I would definitely recommend ServiceStar Plumbing.
Victoria Gruber
6 months ago
Cleaned up nicely after the job. Answered all my questions.
Benjamin Gutek
2 years ago
Andrew Erickson
a month ago
Service Star did the disconnect for a full kitchen remodel, then reconnected everything and installed a new disposal, sink and faucet. The owners, Nathan and Jodi, were responsive, friendly, and professional, throughout a very lengthy remodel. The price was competitive; I was impressed with the quality of the work and appreciated the respect shown for my home. I would definitely recommend Service Star and will contact them again for future work.
I was very happy with the repairs performed by Dan from Service Star Plumbing. He notified me when he was on his way and he was right on time. He listened carefully as I explained my issues, he answered my questions and asked clarifying questions when needed. He provided me with 6 different options, as he understood I was concerned about being able afford everything, and he did not pressure me to spend more than I was willing to. I will absolutely use Service Star Plumbing in the future!
Karin Hatlestad
a year ago
I needed a gas pipe fixed. The came the same day after I called many places. I was recommended by my community and I would highly recommend them too. Amazing costumer services. They are patient and listen to your needs and make it affordable for you. I usually don't leave reviews but I'm beyond happy with overall experience. Thank you!!
Very quick to get scheduled. Very nice and professional staff.
Bobby Robinson
2 years ago
Bernard Gruber
6 months ago
This is the second time we have used Service Star Plumbing. We have been very pleased with the quality, timeliness and value of service both times. For this visit, Dan was our technician. He showed up right on time and was sure to put booties over his shoes to keep our floors clean. He quoted and repaired a leak that we had in our shower and also installed a new fixture. The service required him to cut an access hole in the wall - he cleaned up the dust so well you wouldn't even known he was there and the install of the fixture works great. We also asked for a quote for two new 50 gal water heaters (ours were an incredible 25 years old). He provide a quote, honored a military discount (which is a big deal for us) and was able to do the delivery, install and haul away that same day. I even compared the pricing for the units and was pleased with a very minimal mark-up. Dan was great - he answered all our questions, was patient and provided us options. Thanks Dan!
Justin Boespflug
a year ago
Brian Erickson
3 years ago
Highly recommend Service Star Plumbing. Nate, the owner is a good guy. He and his employee Josh, another good guy, spent about 7 hours at my house fixing up a variety of things in my older home. They did a great job. They were professional and personable. Would definitely use them again.
They got to my rental faster than anyone else could (without having to pay an initial service fee!) They were quick, efficient, and very helpful. Will definitely use them again and recommend them to my clients!
Shirley Ochi-Watson
2 years ago
Thank you for contacting me to set up an appointment in such a timely manner. Kurt came right on time and was very helpful in helping me to understand our options with our sump pump. He was very professional and helpful. thank you. Will definitely use this business again when the need arises.
Paul Osterbauer
2 years ago
Eric from Service Star Plumbing, LLC came to our house to look at the work we wanted done. He offered 3 options to fix a drain pipe that had rotted. Eric completed the repair using the least expensive option he offered us. Eric was on time, did a nice job replacing the drain pipe, communicated well during the repair and cleaned the area when he was finished.
Debra Terlisner
2 years ago
Barbara Richards
11 months ago
I was given several options to resolve my toilet problem. Because this was the original toilet from the late 1980’s I opted to replace the toilet. The technicians did a good job of explaining my options which included repairing the existing toilet. The job was completed at that appointment. The technicians were knowledgeable and pleasant. I would recommend Service Star Plumbing.
Bhanu Bommakanti
4 months ago
Excellent work
Service Star was very proactive in that a representative stopped by the day before to check on my outside water shutoff which saved money from having the city check it. The plumber who replaced the valve inside was very professional. He took care in going over the service fees prior to work being done and any possible additions if another valve needed to be fixed. It did not. Complications occurred but he willingly honored original estimate. This company values giving good customer service at a reasonable rate. Also person making appointment was very courteous as well. Highly recommend.
Paul Casperson
10 months ago
Very responsive and easy to schedule appointment, however their quote was more than double what the next company quoted. So I obviously didn't use Service Star. Very disappointed because I have heard so many positive reviews.
Thomas Bilbaugh
a year ago
Hakim Abdilahi
a year ago
Kurt, our plumber from your business, assessed our toilet situation with me and gave me good information. I chose to have him return here in, hopefully, not too distant future, to replace our current toilet with a new, contractor grade one. Looking forward to that time. Thank you for everything!
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