Best Heat Pump in Minneapolis MN

Jake was absolutely awesome! Friendly, explained everything that he found wrong and what he would do to fix it, how much it would cost and it was very reasonably priced! Highly, highly recommend!

Work was done properly within reasonable time. Would use again

Jake the Plumber was the second quote we got on a job in our century-old condo unit where we are relocating a washer/dryer and revamping a kitchen and utility room. Based on online recommendations and Jake's thorough examination of the job, we asked him to do the work.

On the first day the crew showed up at the designated time and worked through the day. Unfortunately, our old building had a surprise for us. After shutting down the building's water to install shutoffs to our unit, the building's valve failed and obstructed the flow of water to all the other units Jake and crew stayed on the job until after 9pm to repair the issue, and were complemented by the other occupants of the building on how well the situation was handled. Jake went to each affected unit and checked for pressure, and cleared grit out of water lines as needed. (Apparently this fragile old building has had other plumbing issues in the past, so the other owners here were remarkably understanding!)

Despite the extra work (our association covered the expense of the failed building valve - Jake's charges were very reasonable), Jake and crew completed the work on time and within budget. This job is the first of several as we rehab our unit and we will be calling on Jake the Plumber to continue when we begin the next phase.

Thank you Jake, Steve, and Paul for your friendly professionalism and commitment to the job!

Friendly serviceman, good work, timely responsiveness, competitive prices.

I had some major issues with the floor drain in my basement and mechanical room sink.
Rotoworks showed up quickly and got both problem areas fixed ASAP! They were a pleasure to work with and they take electronic payment, I find paying bills via the mail to be cumbersome and time consuming.

I’ve also used them for other less intensive issues and they were also awesome to work with.

I’d hire them again in the future, without question, in fact I trust them to be in my residence without supervision!

A+++ ratings

They came out when I needed them and did a great job of taking care of the problem

I found our roto rooter repairman (Josh) to be courteous and knowledgeable. He was respectful about health guidelines in this time of Covid and in his actions and he took care of our clogged drain in a professional manner

Great professional team. Definitely recommend.

Alan was great! He talked to us about options and did not pressure us to buy!

Installer was friendly and fast. Walked me through everything he did and how to maintain my new water heater.

Prompt, Professional and honesty! 42 years of experience is invaluable!

He said he would show up at 9 am.
I took the time off of work to be home.
He never showed.
He called almost 2 hours later to say sorry but his back hurt.
Now I understand that people have injuries but to wait that long to call was absurd.
I guess that's the risk you take when trying to give the little guy your business.
Now I have to pay emergency rates and take more time off work :-(

I was able to get service in a very reasonable amount of time and he did an excellent, professional job. I will only call them in the future.

This place also goes by the name Ken's Sewer Services.
Right off the bat when talking to the scheduler/operator I had a feeling this place was not at all professional. When the tech arrived with tools in a bucket I didn't feel any better.

And then the time came for the fix...
The tech didn't have a handle puller to pull my shower faucet handle off. I stupidly agreed to pay a visit fee of $80 on the weekend. I regretted it right away because the tech had no shot to fix the problem, not having the tool to get past step one.

Don't go with this place. Absolutely no reason to pick them over an Eric Nelson Plumbing or Athena or Burnomatic or Uptown Plumbing.

Didn't get the refund I was after either,
A week later (Saturday) I called them to ask for some sort of refund. The person on the other end said it was busy that Easter weekend and told me they'd look into it and call me back on Tuesday. It's now the following Monday and I never got a call. Called them and ranted as politely as I could. He offered me 10% off my next plumbing job with them. Ha.

Called this AM to have garbage disposal removed. 4 hours later it was removed by Austin who was awesome! So professional, polite and good communicator!!

Fair price, professional and friendly service.