Best Emergency Plumbing Service in Minneapolis MN

These guys are not only professional & knowledgeable but also very affordable. I look forward to calling them again when something breaks.

Alex was prompt, professional and efficient. He did a great job at an affordable price. I will continue to use Alex for all plumbing needs.

They installed my gas dryer. They were HELLA fast, friendly, polite. They even took the time to give my cats some love. Great experience! Highly recommend these guys!!!

Drain backed-up and they arrived the same day and didnt charge me extra for it being 6:30pm at night.

joe employee number 4793 unclogged my floor drain

Andrew and Gervy came out and cleaned my main line. The were fast, professional and performed excellent work. I would highly recommend! A+ gentlemen!

If there were awesome! Completely professional. The installers were very nice and did a great job . I would definitely recommend them.

Prompt, Professional and honesty! 42 years of experience is invaluable!

Great service and prompt response!! I highly recommend him!

Fast service, good work, fair price. Ive used them 3 times now, all 3 times have been a good experience.

We had an emergency plumbing situation. Dan, on very short notice, was able to walk me through necessary troubleshooting and we were able to control the leak. Very easy to work with! Would recommend!!

Service Star Plumbing is amazing! They did a perfect job roughing in a new basement shower and toilet. I called them back in to repair a leaking main water valve. Again, they did a perfect job! Very professional group and really nice people. It has been a pleasure doing business with them.

I could not believe had same day service. Yi hoo!Quality tech Chris great workExplained all the wayGreat price. Will use againI have had three visits so am updating as inevitable they arrive with no wax rings and have to leave and go shopping. What is the point if you know the service call is a leaking toilet. That means delays not only for my appointment but anyone after me. We will lose a good hour today , extra labor you are paying and is ridiculous

Pablo was very courteous and efficient. Quickly diagnosed the problem and came up with a creative solution (all of this after hours on a Friday night). 100 will recommend

Great reliable service at all hours of the day

Chris W. was professional and had a lot of knowledge. He was honest and polite, and replaced our kitchen faucet and fixed a rusted pipe that was leaking. Great job and thank you very much Chris.

7/5/23 Update: I received a call from a Director of Customer Service regarding my review. We discussed the service visit and noted the potential training opportunity for the tech who was onsite. My $99 service fee was refunded. The Customer Service Director was genuinely sincere in his desire to make the situation right and improve future service. I much appreciate Genz Ryan's committment to good customer service after a less-than-successful first encounter.We requested a service agent from Genz Ryan to come out and inspect/fix a clogged A-coil drainage line. This was causing water from condensation to back up into the HVAC unit and spill out onto our basement floor.When the agent arrived, I went down to the unit with him and explained the issue and our best guess at the cause (a simple clog in the PVC drainage pipe). He then spent the next 60 minutes running various diagnostic checks on the unit as well as the exterior AC unit. All of this is likely standard Genz Ryan procedure. At the end of his diagnostic checks he noted a slightly leaking solenoid on our humidifier system (completely unrelated to our issue), but said he couldn't find anything else wrong with the AC system. At that point, I again redirected his attention to the problem of the water pooling in the A-coil compartment likely caused by a clogged drainage line. He then spent 10 minutes inspecting that portion of the system and eventually agreed that this was the issue.He went out to his truck to draw up some quotes for a fix. The quote that he came back with was for a $925 complete replacement of the drainage piping. When I balked at the cost and the overkill of such a solution, he actually agreed and said that a DIY solution would likely be cheaper.In the end, I rejected the proposed $925 repair estimate, paid the $99 fixed service visit fee, received no service, and fixed the issue myself with a $4.99 pipe snake from the hardware store at 25 minutes of labor.I could not in good faith recommend Genz Ryan to a friend. They provided absolutely no value, did not have a practical, cost-effective solution to a simple issue, and tried to upsell me on unrelated maintenance services (spraying out my exterior AC unit and duct cleaning).

Charged us $100.00 for a service call to attend to a leaky refrigerator. Did not have the needed parts and said they would order and return. 10 weeks and many unreturned phone calls later we gave up and called Thomas Service Company. Thomas Service Company had parts available and fixed frig in under 15 minutes.
Plus Maintenance is unreliable and unprofessional and we would never use them again nor recommend.