Best Drain Inspection in Minneapolis MN

I had an emergency plumbing situation and they came out within an hour or so and completed the work same day. They were very friendly and professional.

Jake fixed my bathroom plumbing so I can actually use my bathroom sink (YAY!) and temporarily rigged my toilet tilI I figure out what I want to do with it-repair or replace, and actually it's rigged darn good, Jake! Reasonable rates, cleaned up when done - MUCH better than those robbers MSPP&H. Thanks again - will have you back soon for the toilet.

Really good experience. Deven showed up on time, called me on his way, wore booties while in the house to keep the dirt down, and was incredibly professional in my house. He walked me through the entire process and left me his personal phone number to call back with any questions. If I have additional work to do I will definitely be using this company.

Roto Rooter came because our drain was backing water into our basement. They came fast, cleared our main drain and sent someone back with a camera at no charge. It all cost $254. Then it started backing up the next day. We wondered if they did a bad job. Another guy came. He cleared another pipe that led to the main drain. He wasn’t sure it the first guy misdiagnosed the original problem. So he didn’t charge us. In the end we may have had to pay less; just the hassle of 2 visits. All I all they got it right in the end with good customer service.

Brant was fantastic, efficient, and honest. Really appreciated the work he did!

They’re really great. Nikola is our service person and he did a great job

Jeff is awesome. We woke up yesterday to a sipping wet basement and had no idea what to do. Couldn’t find any source of water and thankfully after we had called nearly everyone within a 50 mile radius we got ahold of him and saw him later the same day. He worked us in and came out and gave us a totally honest explanation of what’s happening and even showed with his equipment what was going on so we would actually understand the problem. Unfortunately the issue isn’t within his realm of repair but he was able to give us the information we needed. Now we are headed in the right direction thanks to his help! He also went the extra mile to come back to the door and let us know about some problematic landscaping that we had and how to remedy it. If we ever need water repair or know someone who does we will be strongly recommending First Response Restoration!

Everyone arrived on time and were very friendly and professional. Mike, who did the installation, was really nice and did a great job!

I called late on a Sunday evening because one of our bathroom sink valves inexplicably broke and was spraying water all over the bathroom. I expected them to charge an arm and a leg for an emergency visit but Ken calmly talked me through a quick fix that would hold us over until Monday morning when a technician could come during regular hours. Our tech, Corey, came over right away on Monday morning and fixed the issue. Ken saved us hundreds by talking me through a fix instead of sending someone and Corey was awesome and fixed the pipe within 30 minutes. I was blown away by how quickly they were able to respond and help. I highly recommend!!!

$93 yeah right, don’t forget the dispatch fee of $75. Why have hidden additional fees. Advertise the full amount.

Fast, good, and fair

They charge you an arm and a leg just to come out. $127 just to come our and gave me wrong einformation. Definitely not recommended

The purpose of the appointment was to install a new gas range. However, i was told that there was not enough time and it would need to be done the next day. Today's appointment was the second one since the first was cancelled and rescheduled. Now there is a 3rd appointment to finally get the new stove hooked up after a week.

Alex B. (the tech that came out to our home) did a great job. Not only did he explain the issue, give us options and helped schedule the repairs to our water softener. Will defiantly use them again in the future.

Thomas was fantastic. He analyzed our problem, sat down at our dining room table and laid out his findings (complete with video), and offered us two possible solutions. We were very impressed!!

Always a great spot to visit.

Was assigned to this contractor by a home warranty company. Was told to call if I didn’t hear from them in one business day. I gave them 2. Called 2 times, texted, had my landlord call with zero response. After a week I found someone else to fix it on my own. That is horrible customer service, to not even be acknowledged. Choose another company.