Best Sewer Repair in Memphis TN

I woke up Sunday morning to see the street flooded from my water main. I just had a plumber “repair” it 2 days ago and it burst again! I called Mr. Degan on Sunday to leave a VM. He called me back within 10 min and said that he was at church and would come to me in 1 hr. He did come and fixed the leak the same day. I had water again in 5 hrs! Mr. Degan was a God-sent to me! I called several other plumbers before I reached Mr. Degan and they all were either too busy or gave me a crazy estimate of $1,700 (from Conway Services)! Mr. Degan fixed my water main for $375! Mr. Degan is a deeply religious man and he treats his customers like God would want him to do so. Unfortunately, you will not be able to find such an honest plumber. Did I say that Mr. Degan was God-sent to me?!

Had new tub & surround installed in a 50 year old house. None of the walls were even & the crew worked from 8 am until 6 pm until they got everything done. Great professional guys that did a great job. We had questions the next day & Brock came out & inspected the job & answered any questions. They also recommended someone to do sheetrock work & paint the bathroom. Very easy remodel from start to finish using Smith Plumbing.

They were very helpful. They explained the possible issues, costs and solutions. Very efficient, thorough and friendly. I recommend them to everyone!

Very nice guys and super responsive! They put in a hot water heater for us the same day we called and they were hundreds less than competitors.

The employees there are very professional, knowledgeable, understanding, & just all around good people, especially Ms Zandra, compassionate & informative. ❤️❤️

Couldn't help with installion

Excellent experience service very satisfied

Unquestionably endorse! There was a serious problem with the plumbing that needed fixing. Not only did they have reasonable rates, but they were also quick to respond and really helpful. While other businesses I contacted estimated a week or more before they could get to me, Louis's crew recognized the urgency of the situation and arrived within a few hours to give me a quote. Fixing and rerouting our home's interior and exterior plumbing lines was a massive undertaking. Louis, Diego, and the rest of the crew knocked it out in a single day. They performed admirably! I would strongly suggest using their services. They came out for a modest service involving our radiator and thermostat, and they were prompt, professional, and helpful. Please accept my sincere gratitude.

I have used Culpepper for all of our family homes and suggested them to many other friends,however after my last two experiences with this company I would not recommend them to my worst enemy. Our last experience with this company was a TOTAL DISASTER after 3 hours and not fixing a toilet and making black hand prints and black shoe marks on white wool carpet the 2 people decided to leave the job. I think it was a good time for them to do so. In ending I would give this company a negative 5 star rating. Maybe it is time for this family business to CLOSE.

I experienced a clogged sink issue after Thanksgiving. Four days later, after leaving messages for two plumbers I had previously hired, I had still not heard back from them. I called Anthony, the plumber, on a Sunday. They were available on Monday. The issue was resolved, the professional showed up on time, and there was constant, transparent communication throughout. After the problem was fixed, extra care was taken to keep the area neat and secure. Caleb performed admirably. strongly advise. Excellent support!

We had used this company for about a year for minor plumbing issues. I was very pleased . Even referred them to colleagues, friends and family. However, we called about our washer not draining properly and that turned into our kitchen sink pipe being burst. After tech “cleaned the line”, we were unable to use our kitchen sink. Which was not our problem in the first place! Well we called for a someone to come out and fix the sink and was quoted 2k! Again that was not issue when we called. The tech, who was very polite, ensured me that he did not cause the pipe to burst and water had been poring from my sink to the floor the entire time! After speaking to several, very polite people, it was determined by the company that it was not their responsibility because my sink was dripping when they got there. After expressing my grievances with a supervisor he ensured me that they were not trying to skirt responsibility and that he would call me back after speaking to another supervisor! Never heard back.

Got quotes from 2 other plumbers who said, yes they burst the pipe but there was no way that I would be able to prove it because of the age of my house, and the pipe was compromised by rust. We got another plumber to do the job for a fraction of the price that was quoted.

We were apart of this club plan. That is a complete joke. We ended up spending $600 (on this one issues) with Mitch and all they did was cause major damage to our house that we had to foot the bill for. Needless to say, We called and canceled the club plan only to see that we are still being charged!! Not only have they lost a customer but a reference also.

I am a realtor in Jackson TN and have used Tim Ferguson for a long time. I know they are a great company! Oct 26th was my first chance to work with the Memphis location. From the first phone call they exceeded expectations. My husband's 97 year old aunt had been without hot water for almost 2 weeks while fighting with a home warranty company. Finally she agreed to let me help. I called Ferguson at 3:30 to get her a hot water heater - thinking Saturday at the earliest and more than likely Monday. The person who answered said I am dispatching now. Within 20 minutes Jared called to tell me he was on his way. By 6:00 her new hot water heater was installed. They did in 2 1/5 hours what a home warranty company has had almost 2 weeks to do. Jared thank you! Tim Ferguson is forutante to have you as an employee!

Кочені ☝️