Best Sewer Line Repairs in Memphis TN

Called at 7:45 am this morning regarding our leaking water heater. The plumber, Will, called me at 8:15 telling me he was on his way. He arrived on time and told me what I suspected, that our water heater needed to be replaced. By 11:15 am he had removed our old water heater and already had us up and running with a brand new water heater! Highly recommend Will- really nice guy, professional and honest. We received excellent customer service from everyone I spoke with, and was impressed with the fast response time. Smith's will be our go to for any plumbing needs in the future.

Was over charged . After the 4 day job was done had a big mess here . Very unprofessional and took way to long to do the job .Very unhappy . Now have hot water in the commode. Didn't fix the other two homes as requested .Will never use again.

Deceptive business practices. Asked for kitchen faucet installation and estimate on leaking basement drain. Was told that two plumbers would come if required to do the job. Since job was a simple kitchen faucet installation, only one plumber was needed. But one plumber came and along with his very inexperienced apprentice. They charged $80 per hour for each for over five hours. Plumber was competent and polite, but left house with faucet failing to shut off properly and without giving estimate. I called the office about 10 times asking for assistance with persistent leaking faucet and for the promised estimate on basement drain. Receptionist was invariably polite, but the return call she promised multiple times from the manager never came. We finally had to call another plumber to fix the faucet and the basement drain. Exorbitant prices. Terrible value. Horrible customer service. Very disappointing.

Faith serves

I give them superior rating

This is the first time I've ever used Mitch Wright's service. Joe was my service provider. If all of there employees are as good as Joe this is a great company to call for all your plumbing needs.
Great prompt service. I will use these guys all the time.
Thank you for the great service

I am a realtor in Jackson TN and have used Tim Ferguson for a long time. I know they are a great company! Oct 26th was my first chance to work with the Memphis location. From the first phone call they exceeded expectations. My husband's 97 year old aunt had been without hot water for almost 2 weeks while fighting with a home warranty company. Finally she agreed to let me help. I called Ferguson at 3:30 to get her a hot water heater - thinking Saturday at the earliest and more than likely Monday. The person who answered said I am dispatching now. Within 20 minutes Jared called to tell me he was on his way. By 6:00 her new hot water heater was installed. They did in 2 1/5 hours what a home warranty company has had almost 2 weeks to do. Jared thank you! Tim Ferguson is forutante to have you as an employee!

Bo and Ryan did an awesome job for us. They were here exactly when scheduled and got the work of replacing our water done in record time. I highly recommend them.

Called them to replace the water heater. Very honest and upfront overview of all the options. No pressure. Scheduled for the next day. Professional installation. Definitely recommended.

Prompt profession service. Appreciate very much the work Jonathan, Steve etc did for us. Thank you!

Very professional people! We feel we are in great hands with this company.

Installed HVAC 10 years ago, called Aug 19th to renew service/maintenance contract and no response in 3 weeks. Totally unhelpful in selecting a new thermostat, only wanted to bash and say folks have issues. I was trying to get them to recommend a thermostat that I would buy from them. Will never give them another dollar of business.

Кочені ☝️