Best Replace Water in Memphis TN

The plumber called and came in a timely manner. He used foot covering and floor covering to protect my floors.He was very courteous while he remained professional. He did the job very quickly including stopping a leak in my toilet. He gave me an estimate on another job. I will definitely be using this company.

Deceptive business practices. Asked for kitchen faucet installation and estimate on leaking basement drain. Was told that two plumbers would come if required to do the job. Since job was a simple kitchen faucet installation, only one plumber was needed. But one plumber came and along with his very inexperienced apprentice. They charged $80 per hour for each for over five hours. Plumber was competent and polite, but left house with faucet failing to shut off properly and without giving estimate. I called the office about 10 times asking for assistance with persistent leaking faucet and for the promised estimate on basement drain. Receptionist was invariably polite, but the return call she promised multiple times from the manager never came. We finally had to call another plumber to fix the faucet and the basement drain. Exorbitant prices. Terrible value. Horrible customer service. Very disappointing.

I had an appointment with this company for 2 weeks, took of work for the appointment, and they did not show up for the appointment or call me at all for that matter. I had to call them to find out they would not be coming to my house anymore due to their increase of emergency calls.

Explanation:
I Had an appointment for January 5th at 3 PM. I called early in the morning of January 5th at 830 am to ask them to call me when they were on the way they said ok.
Flash forward -
To 3:00 pm appointment time.- plumber is a no show there is no call.
At 5:00 pm I get my husband to call to inquire what is happening. They answered and stated they had multiple emergency calls come in and they would have to reschedule.

They would have been great to know earlier in the day. I waited around for this company, took half a day off work and they could not even call me after they did not show up to reschedule or tell me they were canceling?

I experienced a clogged sink issue after Thanksgiving. Four days later, after leaving messages for two plumbers I had previously hired, I had still not heard back from them. I called Anthony, the plumber, on a Sunday. They were available on Monday. The issue was resolved, the professional showed up on time, and there was constant, transparent communication throughout. After the problem was fixed, extra care was taken to keep the area neat and secure. Caleb performed admirably. strongly advise. Excellent support!

Couldn't help with installion

Billy and Cody did a great job.

Unquestionably endorse! There was a serious problem with the plumbing that needed fixing. Not only did they have reasonable rates, but they were also quick to respond and really helpful. While other businesses I contacted estimated a week or more before they could get to me, Louis's crew recognized the urgency of the situation and arrived within a few hours to give me a quote. Fixing and rerouting our home's interior and exterior plumbing lines was a massive undertaking. Louis, Diego, and the rest of the crew knocked it out in a single day. They performed admirably! I would strongly suggest using their services. They came out for a modest service involving our radiator and thermostat, and they were prompt, professional, and helpful. Please accept my sincere gratitude.

Met person at Home Depot she was able to get someone in my house in three days for a Tune Up. Michael S came out and was very professional and knowledgeable he made a couple of needed repairs and walked me through some options on my 15 year old HVAC system. He represented your company at a very high standard. Please send him when you can on any future visits..

They came, they saw and kicked butt. Excellent service! Highly recommend these guys! Not to mention friendly staff.

Called Ryan early morning and he was at my house within an hour. He immediately called Bo and he came with the camera and told me what was going on and said they could be out the next day to do the repairs. They had me connected and running again very quickly. So glad I was given their number. Definitely recommend Memphis Sewer and Water!

Prompt, professional and skilled at what they do. All at a fair price with a great warranty. My AC works again! Will definitely recommend!

Wonderful people.

I was having a bit of a plumbing emergency. I called two different companies who told me they couldn’t address my issue for at least a few days. I found River city Plumbing on Facebook and then I called them in a bit of a panic. The operator sensed the desperation in my voice and had a plumber at my house within the hour. The plumber did a fantastic job and the price for his work was more than reasonable. Highly recommend!!

5 star service. Will is very knowledgeable about the issue that I was having with my plumbing. He explained to me what had happened. He gave me several options on repair, replace, and returned to make the repair when promised (I chose to purchase an item). He was very prompt, professional and explained everything to me in terms that I could understand. I really appreciated that. Everyone that I have had the pleasure to speak to and work with has given 5 star service. Yes, I will call them again and will ask for Will by name. Don't hesitate to contact this company. They will take of you as well.

((Please read)) and highly not Recommend unprofessional service I do not Recommend this plumber for anybody here in Memphis when the guy show up he said he going to charge me 400$ for leaking issue I said ok fixed so he was like let schedule another day I said that's fine so he suppose to be show up on Saturday..they keep changing my schedule for (5 Times ) so they call me they was like ok since we keep canceling your schedule we going give you discount i was like thank you so AFTER 3 days guy call me we going charge you 450 !! AFTER Changing my schedule for 5 Times !!!! for 2 months