Best Drain Backup in Memphis TN

Steve called before arrival and arrived at exact time he previously stated. He then gave me 3 options and pricing for the leak and garbage disposal. After choosing an option,Steve got the parts from his vehicle and replaced the garbage disposal and repaired the leak. Steve cleaned the work area and then showed me the work performed and then showed me how to adjust and reset the disposal. Top work in a timely manner! Thank you Steve and thank you Smiths plumbing!

Deceptive business practices. Asked for kitchen faucet installation and estimate on leaking basement drain. Was told that two plumbers would come if required to do the job. Since job was a simple kitchen faucet installation, only one plumber was needed. But one plumber came and along with his very inexperienced apprentice. They charged $80 per hour for each for over five hours. Plumber was competent and polite, but left house with faucet failing to shut off properly and without giving estimate. I called the office about 10 times asking for assistance with persistent leaking faucet and for the promised estimate on basement drain. Receptionist was invariably polite, but the return call she promised multiple times from the manager never came. We finally had to call another plumber to fix the faucet and the basement drain. Exorbitant prices. Terrible value. Horrible customer service. Very disappointing.

Mitch Wright is always quick to arrive and gets the job done right. Their technicians always explain everything that needs immediate attention and what can wait. They are responsive, professional, & courteous.

I am a general contractor in the Memphis area and I use River City Plumbing and work directly with Jonathan. Their team is very responsive, on time, and always professional. They show up and complete their scope of work and maintain a clean jobsite while doing so. I would reccomend their team and company to anyone. They are also always able to give me great advice whenever needed.

Everything about the company from scheduling an appointment to service was top class. I even brought them out for a Followup and they performed another cleaning without a complaint. Great service!

Hattie-Roto Rooter's Ami Bikri, the plumber, did an excellent job coming to my home to work on my kitchen sink. I was having trouble with my kitchen sink clogging up and leaking for a few weeks. I was using Drano and other types of unclogging solutions, but it seemed as if nothing was working. He came in and fixed my sink in no time. He explained to me why my sink was so clogged up and even replaced a part to stop the leakage. Thanks Roto Rooter's of Memphis for saving the day!!! Awesome service!

Jerry and Conway treated my heating issue as priority. Diagnosed the issue and educated me on my options. They offered the Pros Service plan and I accepted it once they explained on the benefits. Bottom line… Professional and Trustworthy!

Roto Rooter serviced my claim from American Water Resources. The entire process was seamless beginning with setting the appointment with Kathleen. She was very helpful, efficient and even called to tell me when the tech was on his way and whom i should be expecting. German (tech) was very helpful, knowledgeable and friendly. I'm hopeful the problem doesn't reoccur; however, i would feel confident having RotoRooter back to fix the issue.

Great service. Yearly contract is a benefit to know the system is still working. Guys are nice and quick.

AL IS PROBABLY ABOUT THE NICEST PLUMBER I HAVE EVER USED. GIVE HIM A CALL FOR YOUR PLUMBING NEEDS