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Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup


9373 Macon Rd Ste 5, Cordova, TN 38016

Description


When you need a fast, reliable plumber in Cordova or emergency drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning. We fix drain clogs, sewer lines and leaking or burst pipes. We also specialize in professional water damage restoration and water cleanup services. We can fix whatever caused your basement flooding and clean up the mess too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

SERVICES


Reviews


Eric Struminger
Eric Struminger
8 years ago
I was extremely impressed with my Roto-Rooter plumbing experience. I called around 5pm on a Thursday with a non-emergency bathtub plumbing problem and they sent someone to my house by 5:45pm for a free estimate on service. The estimate was considerably lower than two other plumbers that I had previously called and the plumber (Dennis) was able to schedule me an appointment for first thing the next morning.

Dennis was exceptional in explaining everything and getting it all done correctly and quickly. I have absolutely nothing bad to say about either Dennis or anyone I talked to on the phone at Roto-Rooter and am very satisfied with my service.

sue maccarino
sue maccarino
a month ago
Hunter showed up for my backed up shower. Did a awesome job. Quick and efficient!

James Trainer
James Trainer
a month ago
Hunter showed up for a backed up kitchen sink. He was quick and efficient! Great guy, would recommend Roto-Rooter to all my friends. Great job Hunter!

Desha Jones
Desha Jones
4 weeks ago

Shelly Goebel
Shelly Goebel
2 months ago
Able to make appointment online and received a call when the technician was on the way. Pricing explained up front. JP was very polite and explained the issues going on.

Will Shegog
Will Shegog
9 months ago

Richard Carter
Richard Carter
4 years ago
March 13th a Roto-Rooter plumbing specialist came to the house to fix a plumbing issue. This specialist, named Carlos, was told there was an open pipe underneath, walked through what needed to be done, and was told the water was turned off because of the open pipe. Carlos then goes down to the street (he's working alone, just one of my friends was at the house) and turns the water on, when he gets back up to the garage, my friend is yelling that the kitchen is flooding. Carlos goes back down to the street to turn the water back off. He shop vacs and wipes down the kitchen. Patches the plumbing issue and begins to clean up. My wife gets home at this point and see's Carlos stepping on the floor in the kitchen and then wiping something up, we learn later this was some sort of whack a mole game where he was getting water to shoot up from underneath the flooring to try to get it cleaned up. The next day I call Roto-Rooter and speak to the assistant manager (I don't remember her name) she tells me it's not Carlos' fault or Roto-Rooters fault, but she'll follow up with her boss to see if they can have someone come out to take a look.
A week passes.
I call back, speak to the same lady, she tells me she's going to speak with her manager and get back to me.
Again, a week passes.
I now start calling and asking for Lee Leonard, he is the owner of the local Roto-Rooter.
I am calling and talking to him a few times a week before he sends his team out, a lot of calls end with him telling me he'll call me back, but he never does. He sends his team out and they confirm, our flooring has been damaged due to the work of Carlos.
A few more weeks pass of me calling and being told from Lee, that he has reached out to a contractor to have the work quoted and completed, but never hearing from the contractor or Lee any definite timeline.
Finally the contractor reaches out to me, tells me a similar story to the above, that he hadn't been asked by Lee until recently to reach out to me. He checks the damage and quotes the work to Lee.
May 13th, after two weeks of calling every day and being told Lee is either not in the office or that he's busy and will call me back, but not hearing from him at all, I email Corporate Roto-Rooter
Corporate gets in contact with Lee quickly and Lee tells them the contractor was supposed to reach out to me weeks ago to schedule and that it's the contractor slowing everything up. I get a call from the contractor the day after I email with corporate. The contractor tells me Lee just gave him the go ahead to do the work, but to save money Lee is going to have his team come in and do the demo the day before the Contractor is going to install the flooring, then return the day after to put everything back. We set a date, things are seemingly finally getting taken care of...
Last wednesday June 5th, the Roto-Rooter team comes out to do the demo of our flooring. At one point, one of the Roto-Rooter guys peaks his head in my office and asks for me to come take a look. They've ripped up about a third of our Dining Room accidentally, they were doing the demo to save some money, but end up tearing up the flooring in a room they weren't supposed to touch. They also take an entire door frame off to get my fridge out of the kitchen, damaging the paint and some of the trim around the doorway, instead of taking the doors off the fridge. Then as they're packing up and tell me they're leaving, I notice they've left the dining room partially torn up, I have to tell them that they have to finish tearing up that room, as the flooring doesn't match 100% and won't line up.
The contractors doing the flooring work have been fantastic, more about them at a later date.
Friday Roto-Rooter comes back out to put my things back, but tells me their Project Manager is the only one who can put the door jam back on and he won't be back til Monday (6/10). Their PM came out on Monday to assess what needed to be done and told me they were too busy to get it done that day, but they'd call me back in the morning on Tuesday (6/11). 3 months still not done

Michelle thurlough
Michelle thurlough
8 months ago

cheryl stemmer
cheryl stemmer
11 months ago

Ipc Rwanda
Ipc Rwanda
11 years ago
It is Monday morning and while cleaning my kitchen I found that my drain is clogged and backing up. I called Roto Rooter thinking the problem was going to be a lot worse than it was and thankfully it wasn't. The friendly person who set up the appointment said to expect a service man between 11 - 1. In less than 30 minutes I had a call from Ami Bikri telling me that he was on his way and would be there a little after 10. Found that it was just a clogged drain and no huge deal. Ami was informative, tidy and friendly. If you need a plumber in the Memphis area they are the one to call. Thanks for making my day less stressful.

Lashandra Smith
Lashandra Smith
2 months ago
Very Courteous and Professional. Timely Response and Quick Repair. 5 Stars ⭐️ ⭐️⭐️⭐️⭐️

Shelly Gaul
Shelly Gaul
6 years ago
Very nice service techs!

Deanna Mccord
Deanna Mccord
8 months ago

Cynthia Brown
Cynthia Brown
6 years ago
The employees were very timely, professional, friendly and quite knowledgeable about the problem I appreciated their professionalism and experience and knowledge about the problem We were totally satisfied and will definitely call you again if we have more plumbing problems and will gladly recommend your company to family and friends!!

Jose Menjivar
Jose Menjivar
a year ago

Jp Phelps
Jp Phelps
11 months ago
These guys do really good and solid work. Kelly really knows what he is doing and he treats your plumbing like it is his own and he really cares.

LaTonya Jackson
LaTonya Jackson
2 years ago
We had a leak coming through the ceiling in the garage from upstairs. Problem was determined to be a leak coming from both upstairs bathrooms and was repaired the same day....
Everything was wonderful. I personally was not there for the repair but my sister was and she when I checked in with her while the tech, Shawn, was there she told me everything that was going on. She said he was very nice and professional. He fixed the leak and also replaced tub spouts in both bathrooms. We will be using Roto-Rooter again if ever needed.

Update: Once again satisfied with the services of Roto Rooter… we had another leak from the same issue from a few years ago… on today Allen was our tech… very nice & explained everything how it would be fixed… and then the manager Samuel stopped by after Allen was done just to check out... BEYOND WONDERFUL SERVICE!!!

Arturo Villagomes
Arturo Villagomes
6 years ago

CE Tiv
CE Tiv
6 years ago
100 % satisfaction. On time service.
Tech with full understanding of plumbing and drains.
Tech worked with my limited knowledge, explained problems in lay term.
Corrected the problems.
Suggested future service in X amount of years to prevent any future problems.
Tech and Roto-Rooter made sure I was happy.

A pleasure guys!

Darita Gilmer
Darita Gilmer
2 years ago

kbo _yep
kbo _yep
8 months ago
Hunter did a fabulous job and would highly recommend his work to anyone!

Maggie Cooley
Maggie Cooley
2 months ago
Professional and knowledgeable for a good price - they warranty their work and the serviceman explained everything! They do water clean up as well and that team was awesome too! Dealt with the insurance company and took care of everything. Great service - highly recommend!

helen collins
helen collins
10 years ago
On 12-13-12 I was so frantic that the kids had loaded the toilet with tissue. that I was literally in tears. I had called my plumber but he was unavailable to assist me. I'm normally a strong woman but current health issues cause me to worry alot. And then when I found out how much it would cost. I was discouraged. I say that it all worked out. The technician couldnt bear to leave knowing I couldn't afford the service. He gave us a site to find a coupon and showed so much empathy for ME. That it was unbelievable. You can call it what you may, he was an angel for mr that day. I Thank God for send ing the right Roto Rooter technician out. he saved me and my childrens one day restroom insanity.

Charlee Curtis
Charlee Curtis
8 months ago

Violet Ace
Violet Ace
8 months ago

Jennifer Trainer
Jennifer Trainer
a month ago
Hunter was great, he was very polite! Explained everystep of the process of cleaning my main sewerline. Will recommed!

Tyrone Williams
Tyrone Williams
2 years ago

Bobby Rehfeldt
Bobby Rehfeldt
6 years ago
Dustin was knowledgeable and had my leak fixed in no time. Will recommend to all my friends. Very pleased with the work he did.

Reeva Brownlee
Reeva Brownlee
2 years ago

Brian Siler
Brian Siler
8 years ago
The employees were friendly, professional and answered all of my questions. Fees were not charged until a resolution was reached (for example, no charge for the service call or rooter device that was tried unsuccessfully. I was only charged for the jet device that actually worked.). The price was in line with having a couple of plumbers and machines on site for a couple of hours. Never used a service like this before but would definitely use Rotor Rooter again.

Sandra Ferguson
Sandra Ferguson
a month ago
Jeff was reliable & trustworthy with me and I would highly recommend.
The sewer section replacement was done by Kelly. He was very professional and did a great job. Highly recommend. Thank you to both for a great job done.

Rene' Liddle
Rene' Liddle
8 months ago

Latisha Philbrick
Latisha Philbrick
a year ago
Dont waste your time with them. If you need something done on the weekend. Good luck. Call they said someone would contact us. 4 hours later we called back still nothing. About 730 at night they called us and said we can't come out but can get a appointment for Monday. Keep in mind we started this calling at 10 an the morning. So taking my business somewhere else.

Ray
Ray
8 months ago
Couldn't ask for a better experience from Hunter Maccarino such a professional hard worker. Very kind to explain what had been done. Roto-Rooter are blessed to have him represent the company.

christine byars
christine byars
a year ago
Quick response, my repair person was so kind and explained everything to me. Yes, I would recommend them.

deborah jenkins
deborah jenkins
9 months ago

Janet McQuarrie
Janet McQuarrie
10 years ago
August 2012 - When I found my carpet soaked with water and needed a plumber on a Thursday night, I called Roto-Rooter Memphis. I promptly heard back from Joe and he arrived at my house quickly. Little did I know that my job would be one of the most difficult broken pipe jobs he had ever faced. But he, and later another plumber named Billy, worked together to fix everything perfectly. The entire time I was completely impressed with their work ethic, professionalism and true concern for the situation I was facing. They made me feel better by doing an excellent job. I really can't say enough good things about working with Roto-Rooter Memphis. If I EVER need a plumber again, I will always call Rooter-Rooter Memphis!! Thank you all so much for the work you did. I am very grateful.

Marvette Miller
Marvette Miller
2 years ago

Lucas Goff
Lucas Goff
a year ago
Dude was super friendly. Named Hunter, looked like a Mike. Got the job done quick.

cald4946
cald4946
8 years ago
On time, professional and competitively priced.

Virginia Basham
Virginia Basham
a month ago
Dustin was very professional and I liked the fact he explained what happened and why it started working the night before only to start messing up again the next day. I wouldn’t hesitate to call your company or to recommend it.

Guy Tribo
Guy Tribo
4 years ago
Great experience! They responded quickly, they explained the work that needed to be done in detail, and charged well below all the other estimates we got. Billy was friendly, informative, and fast!

Jean Wilson
Jean Wilson
6 years ago
We had a clogged sewer drain on a rainy Sunday and we called Roto Rooter, they explained that Sunday's were after hour rates, so we asked them to call us Monday to schedule a service call. Within 30 minutes the tech on call for Sunday called us, JOSH WAS AWESOME, not only did he come out within an hour but he only charged us the regular rate. LOVE THIS COMPANY!!! We have used them several times through the years and we have always been very satisfied with the service we have received.

Ellise Roberts
Ellise Roberts
4 years ago
Roto Rooter saved us from purchasing a home we were going to put an offer on with thousands of dollars of needed sewer/water line work. Kelly was our guy and he has so very helpful, spending hours on the phone with us to answer all our questions. He even took the time to speak with my dad, who is an insurance claims adjuster, and who helped us make the decision to walk away from the house. We finally found the home we eventually bought and Kelly was the man we called for the inspection! We cannot recommend Kelly at Roto Rooter highly enough, and are very thankful for his work and time spent with us.

Liza Maccarino
Liza Maccarino
a month ago

Jay Laundre
Jay Laundre
10 years ago
Roto-Rooter did an excellent job in diagnosing the problem and giving me the steps on how to solve my problem permanently. In the meantime Bradley got me up and running in less than 20 minutes. Great Work! Thanks to Roto-Rooter for getting my home back in operation so quickly.

Jessica Gibson
Jessica Gibson
a month ago
Hunter was awesome to work with and provided excellent service!

Angela Mxgoughy
Angela Mxgoughy
3 years ago
They charged me 430.00 for something that wasnt the problem.I would never call them again

Annabeth Cavaneau
Annabeth Cavaneau
a year ago
Excellent service and they were so helpful. I would recommend them to anyone.

Mr. Fly
Mr. Fly
a year ago

Hallie Marker
Hallie Marker
6 years ago
The tech who came out, Shaun, was friendly, effective, smart, and honest. What seemed at first to be a complex problem was actually something simple, but it took Shaun's patience and detective work to figure that out. Frankly, it would have been the perfect opportunity for gouging. The only reason I knew that the problem was simple was that Shaun was honest and told me it was simple. I seldom post Google reviews, but my experience today was outstanding.

Claire Hays
Claire Hays
8 months ago
Carlos performed an excellent and timely repair on my broken water pipe. He went out of his way to get my problem fixed the same day and was helpful in explaining the issue and how he resolved it. Will definitely use again in the future if I have any other problems!

Desiree Madden
Desiree Madden
9 months ago
Jermaine was an absolute dream. He was knowledgeable and explained things to me in a way I could understand. I highly recommend Jermaine and Roto-Rooter!

Nicole Phillips
Nicole Phillips
a month ago
I called about a leak, Hunter came and diagnosed my issue and cleared my ac drain. I was clueless, thankful for Hunter professionalism and swift approach, will call again if needed.

Bob Moore
Bob Moore
10 years ago
Very professional service. Recommended th right disposal for my needs and I got it. Installed quickly.

Carla Pitts
Carla Pitts
10 months ago

kris kuhn
kris kuhn
2 years ago
Responsive, identified and fixes problems.

Dobis 3XTall
Dobis 3XTall
8 months ago
Hunter Maccarino (sp?) Went above and beyond my expectations. I'm in a management position and don't use the term 'above and beyond' lightly.

Bianca Phillips
Bianca Phillips
2 years ago

Taylor Roe
Taylor Roe
a month ago
We had several plumbing companies out to camera our old sewer line. Kelly was the most knowledgeable and explained every step of the process. We will always call Roto-Rooter for our plumbing issues.

Kathleen .Gibson
Kathleen .Gibson
a month ago
I can’t say enough wonderful things about Roto Rooter. I give Jermaine 5 stars. He showed up in a timely manner and resolved my problems within an hour. The price was very fair and he was so professional. I don’t have to go to the laundromat anymore 😊

Bob Bostick
Bob Bostick
a year ago
Waste water backed into the house and the shower we caught it in time cut off all the water. Roto-Rooter and Kelly Gibson did troubleshooting and discovered there was a blockage under the patio at the back of the house. Used a backhoe to carefully uncover the problem which was an issue with a clean out that had never had a lid installed. The clean out was 3 feet under the ground and had tree roots growing in it. A quick cleaning and then run the camera both ways to make sure everything was clean and the work was done in an hour and a half excellent excellent excellent I can’t say enough about Kelly and his help. Installed a proper clean out pipe when finished. Wonderful. Highly recommend Kelly Gibson and His crew.

Carly Miller
Carly Miller
2 years ago

Richard Maccarino
Richard Maccarino
a month ago
Hunter showed up and cleared main sewerline to my septic. great work! Would recommend!

jcmarathon
jcmarathon
6 years ago
Totally awesome service. The technician showed up exactly when we were told. He found the issue and gave a quote prior to beginning the work. Within an hour my drain was cleared. The technician was very professional. I will use RotoRooter again for sure if needed.

Chris P
Chris P
6 years ago
The plumber was very helpful. He was quick and fast and he did a great job

Marla Jaggers
Marla Jaggers
a year ago
I’ve had to use the services of Roto Rooter on more than one occasion recently and each time they’ve done a great job. Happily satisfied and I highly recommend them. Thanks to Dustin for fixing my sink!

Christy Gann
Christy Gann
7 years ago
Lyle was great! He kept in contact with me and did a fantastic job. I could not have asked for anything more. He solved my problem and put my mind at ease!

Nicole Applewhite
Nicole Applewhite
a month ago
Received service by Jeff, he was patient, knowledgable, and efficient, will recommend for future plumbing needs.

Scarlett Virus
Scarlett Virus
a month ago

George Harris
George Harris
2 years ago

Sarah Jones
Sarah Jones
10 years ago
The company called when the plumber was on his way and Ami showed up promptly. He was very professional and efficient. He was also very tolerant and kind to my very curious and excited puppy! He fixed our bathtub that would not drain and gave me good tips on how to protect it in the future.

Jessica Strawn
Jessica Strawn
7 years ago
We were extremely pleased with the service of Roto-Rooter. We had to call them on a weekend and they were here fixing our issue within 2 hours of the call. They were very thorough in diagnosing the problem and making sure everything was working properly before they left. We will definitely call them for any plumbing issues.

Brandon Dunn
Brandon Dunn
2 years ago
These guys are crooks they tried to charge my mom 10,000 to replace 3 gas pipes then they charged her 1000 to look and find the leaks. Then he had the nerve to say well you won't find no one cheaper I laughed and call premier plumbing they charged us $3000 to repair everything. These guys are funny as hell.

Leah Keys
Leah Keys
a month ago
Roto Rooter is so prompt, helpful, and reliable. They are quick to resolve our issues and reasonably priced.

Rich Martin
Rich Martin
7 years ago
Repair man was prompt and courteous. He could not find my clean-out, so he had to call another man and they went down through my roof vent. Shortly after they left, I flushed a toilet and it ran over. I called and they were back here quickly. This time they ran the cleaner line further and pulled out roots. Everything works fine now.

Both men were very polite and courteous, and did not waste any time.

I will definitely call Roto-Rooter next time I have a problem.

Please let both men know how much I appreciate their promptness and hard work.

Rich Martin

Carol Lawson
Carol Lawson
3 years ago
Dustin ( the repairman ) was thorough and completed the job..thanks Dustin!

Rachel Heil
Rachel Heil
a month ago
Hunter was super kind, professional, and quick! Could not recommend him more!

Stacy Ross
Stacy Ross
6 years ago
Allen did an excellent job and he was very professional!

Sonia Wren
Sonia Wren
6 years ago
I can't thank John and Allan enough for all the hard work they have done to get my home up and running. They were very professional and passionate. They saved me thousands of dollars on leak repair. Thanks guys...

Sybilla T. Lomax
Sybilla T. Lomax
7 years ago
Super nice, experienced service. I always appreciate how quickly you all can come out and your workers are always the best. Thank you so much

Kelly Whigham
Kelly Whigham
2 years ago

Pressley Calhoun
Pressley Calhoun
3 years ago
Excellent service and business!

Nicole Vander Zwaag
Nicole Vander Zwaag
10 years ago
Roto-Rooter's Ami did a great job fixing our laundry line. The response time was quick. Ami was very friendly and informative. While snaking our laundry line, some dirt was splashed on the door outside. When I returned, he was Windex-ing the windows to remove the grime. Really awesome how he went the extra mile! I will use them again!

Marie Cory
Marie Cory
10 months ago
Super punctual (which I'm not used to), very friendly, and gave thorough explanations. Very impressed.

Colton Bane
Colton Bane
a month ago
Arrived super fast and got the job done super fast!

james coley
james coley
6 years ago
My experience with roto rooter has always been handled the way a business should work. The service was efficient and the technicians were nice and courteous.

Katrina J
Katrina J
a year ago
Lyle was very attentive, professional and easy to talk to. I highly recommend him.

Lindsay Bell
Lindsay Bell
10 years ago
I was in desperate need of a plumber, and fast. I was on a time crunch and in need of making it to a work function as quickly as possible. I am a young woman who lives with two other ladies. Obviously plunging was the best we all had to offer as solutions. In a panic I called Roto Rooter. Because I knew I needed a reputable plumber. And that's exactly what I got. Ami (#6) came out and helped me solve my issue quickly and even allowed me to use the $10 off coupon that I had found online but didn't have ink in my printer to print out. I really appreciated the professionalism and care shown in checking out all the possible causes of my problem.

Rhonda Duckett
Rhonda Duckett
2 years ago
The technician Alan was very polite , knowledgeable and gave me some pointers on taking care of my faucets, my home is over 60 years old

Tywanda Lowe
Tywanda Lowe
6 years ago
Serviceman was prompt and knowledgeable. Very courteous, would refer to others!

Lynne Marie Becker
Lynne Marie Becker
6 years ago
We used the online appointment request on a Sunday evening to ask for service on Monday. That was very convenient! We received an email in the morning to confirm and then a call 20 minutes before the serviceman arrived. He was right on time, super-friendly, and listened to our explanation of the problem. He immediately knew what the issue was and how to resolve it, which he did in less than 30 minutes. We appreciated the ease of making the appointment, the speed, and Jermaine's technical skills. THANKS!

Real Cole
Real Cole
6 years ago
Very satisfied with the timely response and professionalism of the plumber.

Melanie Harris
Melanie Harris
10 years ago
On 1/25/13 we called Roto Rooter in Memphis with issues of our backing up in our master bathroom. It got to the point that the toilet would not flush all the way. A plumber from Roto Rooter came and also another guy and they fixed the back up issue of toilet paper and such. He was very informative on what they were doing. They stayed until they new the problem was completely fixed.

Kurt Lewis
Kurt Lewis
2 years ago

Mary C Lauermann
Mary C Lauermann
7 years ago
I contacted the company late on a Monday evening and got a call from the technician (Lyle) within 15 minutes. His estimated time of arrival was 45 minutes later, but he actually arrived about 20 minutes later. The technician was very nice and provided very helpful advice on how to keep my drains running free and clear. I will definitely contact the company again if I ever have another issue, but considering his tips I don't expect that to be any time soon.

Allison Bryant
Allison Bryant
10 years ago
The quality of Roto Rooter's work is great! Carlos was very friendly and helpful, as well. I can't think of any reason to not use this Memphis plumber again.

Thanks!

Hattie Davenport
Hattie Davenport
10 years ago
Hattie-Roto Rooter's Ami Bikri, the plumber, did an excellent job coming to my home to work on my kitchen sink. I was having trouble with my kitchen sink clogging up and leaking for a few weeks. I was using Drano and other types of unclogging solutions, but it seemed as if nothing was working. He came in and fixed my sink in no time. He explained to me why my sink was so clogged up and even replaced a part to stop the leakage. Thanks Roto Rooter's of Memphis for saving the day!!! Awesome service!

marrecco burnett
marrecco burnett
6 years ago
I contacted Roto rooter on 5/14 for clogged drains and was told that someone would be contacting me shortly. Well I was contacted about 10 min later and was told that someone would be out between 9-11 the next morning. The tech arrived on time and was very professional. He did a great job removing root from my drain. I will definitely continue to use Roto Rooter.

Anne Forbus
Anne Forbus
2 years ago
German was right on time, got everything fixed up and coached me on how to avoid problems in the future.

Linda Conley
Linda Conley
2 years ago
Very Good

Jared Dillon
Jared Dillon
9 months ago

Debbie Eadie
Debbie Eadie
a year ago
Through and professional. Pleasant to deal with. Get the job done.

Steve Forster
Steve Forster
2 years ago

Toni Zoblotsky
Toni Zoblotsky
8 years ago
I loved that I could schedule online.
I loved that the receptionist called me when the plumber was on his way.
I loved that the plumber came within the early side of the window scheduled, which I really appreciated.
Ami Bikri (#6) was very professional and fixed the problem quickly. He also gave me confidence that my problem was a common one, and how to avoid in the future.

Should this happen again (and I hope not) I can't imagine calling anyone else but these guys.

Linda Baxter
Linda Baxter
6 years ago
Had a jammed garbage disposal and even with the power off it freaks me out to stick my hand down in there! Roto-Rooter took the call, scheduled a Saturday appt (!) and was even accommodating when I missed my scheduled time - came out the same day. The technician was extremely professional, friendly and showed me the rogue LEGO that had jammed up the works. Thanks, Roto-Rooter!

Linda Dunn
Linda Dunn
2 years ago
I can’t say enough good things about Kelly and the other technicians who worked with him to fix our sewer problem. They were prompt, friendly and worked non stop to get our plumbing issues fixed. Thank you!

CtrlAlt Faceroll
CtrlAlt Faceroll
a year ago
My water heater was leaking so I had Roto-Rooter come out to look at it. First guy seemed knowledgeable and friendly and told me the actual tech was on his way. Tech gets there, looks for a minute or two, and then says they don't work on water heaters. While the service was fine, it was really just a waste of everyone's time and could have been avoided if they'd just told me that when I contacted them.

Alice Bell
Alice Bell
10 months ago

Harry Lebair
Harry Lebair
2 years ago
My name is Harry. German was very responsive, professional and timely in his response to my call. He was very courteous in explaining the issues with my plumbing and, best of all, reviewed pricing options with me in advance of performing work. Great and fast service.

Shaundra Gatewood
Shaundra Gatewood
6 years ago
Great customer service and punctuality for arriving at scheduled time. The technician explained each step and provided tips to prevent it from happening again in the future. The technician attention to detail was outstanding. He even cleaned up after himself completing the services. I would definitely recommend Rotor Rooter for all your plumbing needs.

Lee Leonard
Lee Leonard
7 years ago
Had them out recently. Great Job. Will call them again

Harold Ouma
Harold Ouma
a month ago
Professional, clear, caring, friendly and timely.
I would recommend them to anyone.

Sharon Kraus
Sharon Kraus
8 months ago
Washer clogged drain. Professional & quick. 90 day warranty. Please with service so far.

Lex Can
Lex Can
a month ago
Jermaine assisted me with my toilet after my son flushed down his toy causing an overflow. John the manager came out and cleaned up the water that soaked my hall carpet. I am greatful for the Roto Rooter team helping me they were at my home within an hour of me calling. Thank you

Janie McDonald
Janie McDonald
6 years ago
The tech that was dispatched out was very friendly, fast and professional. I was pleased with the fast service and they always do an exceptional job. Thank Roto Rooter!!

kelly gibson
kelly gibson
2 months ago
I came home to a flooded bathroom from an overflowing toilet. John and his helper CJ cleaned up the water and the dried the carpet. They also pick up the nasty solid waste with their hands. Much respect and thanks to John and CJ for the quick response.

Demario Moore
Demario Moore
a year ago
They charge $258 to unstop a toilet. The guy was literally in my house for 5 minutes! I would never call them again. It’s clear they only want money!

Ashley Pratt
Ashley Pratt
8 years ago
The Best plumbers in Memphis! They are always able to fit you into their schedule and they are fast and effecient. I call early in the morning and they are normally there by lunch time, if not sooner. They also give you a 2 hour window which allows you to still enjoy your day without having to wait around. That is unheard of for most services!! They fix the issue quickly and their employees are always very polite and professional. We will always call on Roto Rooter for our plumbing needs! Thank you!!!

Judy Thompson
Judy Thompson
8 years ago
I set up a service call online, and got a confirmation immediately for a plumber service call in the Memphis area. The service technician arrived early, and was clear in explaining the anticipated cost based on his findings. Within just a few minutes, the problem was taken care of.

The service Tech, Joe, Tech number 7, was friendly, professional, and efficient. I will definitely call Roto-Rooter for any future needs.

Federally Holloway
Federally Holloway
a month ago

Tammy Garrott
Tammy Garrott
2 years ago
I paid $89.00 to receive an outrageous quote of $2200 to replace a 30 gallon water heater! The water heater retails for $469.00 at Lowe’s and it took 20 minutes to let the old one drain & 1 hour to install it. Roto-Rooter replaced my water line last year so I trusted this company. The online ads say 24 hours of emergency service but I was quoted it would be done 4 days later. I have lost all trust in this company due to false advertising and outrageous prices.

Clara Wells
Clara Wells
6 years ago
Mr. Barry Brewer was very patient. I was running a little late returning home and when I arrived he greeted me with a smile. Mr. Brewer explained the duty of the machine he was using to clear my washer line. He also suggested pointers which may assist with clearing the washer line every other month. Mr. Brewer was very professional and we appreciated his time. Be Blessed to be a Blessing!!!

Roto Rooter
Roto Rooter
3 years ago

Cal Reeves
Cal Reeves
7 years ago
While unclogging my kitchen drain, it was suggested that I might have a break in my line and he could call a buddy of his who has the camera to come over and take a look. I asked him about the cost and he said it was normally rolled into the repair charge as long as I let Roto-Rooter do the repair. I then asked what the charge would be if I did not let Roto-Rooter do the repair and was told $ 289.95. That's when I thought I was being scamed and told him I did not want the camera service. He packed up his equipment, told me the line unclogging would not be covered under warranty since there could be a problem and left. The main drain plug was left sitting on the floor underneath my sink. I put it back in and tightened it down.

Beth Moore
Beth Moore
9 months ago
I would highly recommend Roto-Rooter Memphis. They were prompt, professional and did a great job. I would definitely use them again for any plumbing issues.

Sumon Paul
Sumon Paul
5 days ago

Franklin Stewart
Franklin Stewart
2 years ago

Regina Davis
Regina Davis
5 years ago
The serviceman was very knowledgeable. He repaired the leak in the joint near the high pressure regulator in just a couple of hours.

John Pike
John Pike
7 years ago
My double sink/disposer was clogged so badly, We plunged it, took the trap off, augered and cleaned it, then poured liquid plumber into it...Nothing worked. It was about 8PM and I couldn't reach my regular plumber, so I got online and called Roto Rooters 24 hr service..To my surprise, we actually had a drain man there within the hour.
Not only was he friendly,& professional, he went straight to work and fixed my clogged drain in no time. He was also helpful in his suggestions to help avoid future clogs..
I was a first-time customer,& now am truly a fan.

Niko G
Niko G
a month ago
Dustin did a great job.. my kitchen sink was slowly draining.. Dustin was very professional, and in and out in under an hour…

Grace Woo
Grace Woo
11 months ago

cheryl stemmer
cheryl stemmer
2 months ago
Highly recommend! I was able to get an appointment for the same day, the plumber was on time and very knowledgeable! Definitely call Roto-Rooter the next time you need plumbing work or a drain unclogged!

FF Woodycooks
FF Woodycooks
9 months ago
Hunter installed a new toilet in our upstairs bathroom. He was quick, kind, and very professional. I would highly recommend him.

Paige Botts
Paige Botts
a year ago

The Resume Revive
The Resume Revive
2 years ago

Sarah Gibson
Sarah Gibson
a month ago
Alan Adams came to our house and replaced our hot water heater. His prices were reasonable and his work was outstanding. Highly recommend him and his company.

Judy Sanders
Judy Sanders
6 years ago
I was in a pinch on a Sunday morning and called 3 drain cleaning companies. They all said they were 24/7 companies but couldn't come out til Monday but Roto-Rooter called me back and said they could come out Sunday morning by 11am.
The technician, Lyle, was here on time, very efficient and very professional.
Thank you for getting our drains unclogged and operational again.

J. Sanders

James Brooks
James Brooks
a month ago
On occasion, we all run across people in this world who exceed every expectation we might have for the situation….John Dickan is that type of individual.

If you are looking for an honest, transparent, ethical, patient and high quality experience please call John. I have had the privilege of relying of John’s professionalism and skill set several
Times over my years. He is simply top notch all the way around.

I realize you are reading a review from an individual you don’t know, but please trust this testimonial as you owe it to yourself to contact John. You won’t regret the experience!

Brett Witzberger
Brett Witzberger
2 years ago
Service was very fast, professional, and friendly. The plumbers were very informative and answered all my questions. Thanks!

MB A
MB A
3 months ago
They quoted us $1600 for two pipe repairs. A licensed and well reputable independent contractor that i found on thumbtack did both for $300, the same day, in less than 4 hours. This company is extorting an already struggling society. Do not support this!

Rod Bolling
Rod Bolling
2 years ago

Renee Lewis
Renee Lewis
10 years ago
We are very pleased with the quick and helpful service Roto-Rooter of Trinity Creek Cv provided. The repair man, Lyle, was very nice and efficient. We will definitely call them next time we find ourselves in this unfortunate situation!

Seth Deaton
Seth Deaton
7 years ago
Very friendly and professional plumbers! Jesse and his partner were able to diagnose and solve my problem in just a few short hours. They kept me informed every step of the way and made sure that everything was working to my satisfaction before they left! Definitely call them if you have a problem!

Ken Alley
Ken Alley
6 months ago
Good service. Very expensive for what I had done. Ran a snake and unclogged quickly. $350 for less than 30 minutes of work. Had guest out of town so had to have it done.

Jordan Bolin
Jordan Bolin
8 months ago
Hunter helped out my family and I on a few occasions. Couldn't recommend him enough! Very efficient and quick, no messing around. Also very friendly! Followed proto!

VanPheonix
VanPheonix
8 months ago

Allen Gregory
Allen Gregory
a month ago
Jeff was wonderful great attitude understanding of my problem was excellent in the future I hope that they send Jeff again

Rachel McIntyre
Rachel McIntyre
5 years ago
Rude, rude people. My landlord uses them to flush the main drain and they ALWAYS block my driveway and are very rude if I tell them I have to be somewhere.
My landlord called them a few months ago to fix a clog in her line under our house and they went back and forth about not being able to pull anything out. Then they said they pulled a mass of grease and tampons (none of which go down our drains) but couldn't show us this mass of grease and tampons and ended up charging us $680. 2 weeks later while repairing another section of pipe, I realized they had duct tapped my pipes back together. I will never use or recommend this awful company.

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