Best Commercial Construction Plumbing in Lubbock TX

I DO NOT recommend this company and will NEVER use them again. We called with ac/heater issues. The first time, Jarin came out, stayed 15 minutes, stated we tripped our breaker and to call if problem persisted. Called back the following Monday. Jarin came back, and I tried again to explain what the system was doing. He didn’t really listen too much to what I had to say. He checked outside and inside. Said I think it’s your compressor, and will have to order part. Two days later he called to state the part was in. I tried to ask questions regarding what made him think the compressor was out because I had my doubts. He was short and clearly irritated that I dared to question him. Our system wasn’t really showing clear signs of the compressor going out except for a tripped breaker ONE time…which isn’t definitive. However, I decided to trust him. Two days later, a different gentlemen came to install the compressor. Total cost was $1500 (labor and freon). Part was still under warranty. Over the weekend same problem persisted. Newly installed compressor made zero difference. Called yet again and requested different technician who came to evaluate and within 2 minutes stated our coils were dirty and needed attention. Quoted us $1900 to deal with this issue. (Crazy thing is, my husband questioned/suggested this to Jarin as the possible culprit the first time Jarin came to the house! He wouldn’t listen.)
My husband called and spoke with J.D. about the additional quote and his frustration, as we had just spent $1500 on a compressor that didn’t fix the issue. J.D. refused to even consider the possibility that they could have been incorrect in the initial diagnosis about the compressor. Just argued with my husband instead. Had he just listened and attempted to make the situation right, offered an apology for the frustration or the fact they didn’t get it fixed the first time…really ANY type of customer service, the situation could have been much different. Could both of these very expensive repairs been needed at the exact same time? Possibly. But not likely. It comes down to money with this company. They do not care how they treat their customers. ZERO customer service or professionalism. They are right. Period.
Luckily, a friend found someone else to take care of the coil issue for us at a fraction of JD’s inflated quote. My piece of advice, stay far away from this company, or you will likely regret it!

On time. Fixed it without getting a new facet. Great attitude. Great job, Aaron. Thanks

My experience with Bob and his son Sam have been really really great this is my third time they both have come and get me out of some serious plumbing problems once I called another plumbing company because I had called Bob and they were so busy he advised me to get someone else he could not get to me I had a leak under my concrete floor and the other company was talking about breaking concrete and it was going to cost a couple thousand dollars scared me I called Bob again and he and Sam made a special trip and rerouted the water and charged me a really small fraction of what the other company was going to charge me. Great company hope to never use no one else. Thank you Bob and Sam 👍🏼

I really enjoy working with Phyllis and Raymond. They are both on top of what they do! I have suggested and refer other people to use them because they are Bar-None!

The techs did an excellent job and did their best to minimize the amount of floor space that had to torn up to fix the problem. I would hire them again.

Great Service, always prompt, efficient and professional at a reasonable price

These guys were very prompt when fixing our broken condenser. They are priced very very well and are extremely professional. Will definitely be using for all of our HVAC and Plumbing needs. I definitely recommend them as your first call, everyone else tried to charge double what they did. Thank you guys for the greatest service in the hub city! 👍

My technician replaced my water heater. They were quite affordable and very clear with their rates. I would strongly suggest this firm for any future plumbing issues because their service was really professional.

Jordan was amazing - prompt, helpful beyond fixing the issue because he explained things and answered my many questions, and was willing to look at and come back to fix a second problem that I surprised him with in the moment. Fantastic! Highly recommend!!

They cut to many corners and do only the bare minimum. When questioned, they did nothing but state their guys know what they are doing.

josh was very nice did a great job in a timely manner

Super impressed with these guys. I wish I would’ve gotten their names. They found the issue, were communicative about said issues, and stayed within the declared time frame all while doing a hell of a job. More impressive than that was how well mannered and polite they were. It’s not easy having work done and strange people in your house. It was nice to feel like I had trusted people doing the work. After a pretty good sized job and lots and lots of dirt with concrete work included… they then spent a lot of time cleaning up after themselves, which I was super impressed with. 10/10 in my book. Only complaint came from my husband who used to own a flooring business. Your concrete pouring to prep for tile could use some work 😂 Overall… very satisfied.

Cody was a pleasure to work with. He was very competent and did exactly what he said he would do.

Very responsive and professional. Showed up at the exact time they said they would, and worked hard to replace our water heater in an extremely efficient manner. I will be using Payless Plumbing again and recommending to anybody who needs a plumber.

F3 plumbing did a great job! Very professional and quick to respond. I was having an issue with my water heater not heating. They were quick to fix it and were reasonable on their price. I would highly recommend to anyone needing plumbing repairs

I had a clog in a bathroom and Jeremy with Comfort Masters was efficient, friendly, and clean cut. I appreciated the fact that he called approx 45 mins prior to arriving at my residence. First great impression and experience. Will definitely use Comfort Masters in the future. Thank you, Jeremy!

We just had our plumbing for 2 toilets and a tub drain fixed by Rudy Bustamente, owner of 1213 Plumbing. Rudy is a licensed Master Plumber. His business is bonded and insured. Rudy and his assistant are friendly, reliable, on time, and efficient. Deal with confidence.