JD's Prompt Plumbing Heating & Air Conditioning

Lee was professional & thorough. Also personable & courteous

George got the subterranean sump pump perfect! Thank you.

Jarron was very professional, and well informed about our AC unit.

They came out the next day and looked at my issue

Lee was great. Thanks again so much.

Awesome employees!

Lee and Bubby were very respectful and did a great job replacing our HVAC unit.

JD and his crew went above and beyond to fix our AC! They were kind, courteous, knowledgeable, and very efficient! The job was completed in a very short time even though it was a major problem! We are extremely pleased with their work, and highly recommend this company!

This company is amazing!! Will always use them and recommend them to everyone!!

Quoted me for thousands to fix my air conditioning after very little investigation. I got a 2nd opinion who tightened a nut where the freon was leaking and added $20 in freon. Air conditioner is fixed.

Make sure you get a quote first as their prices are above market rate.You mat want to look under LLano Properties.

JD’s Prompt Service should change their name to JD’s Never Returns Your Call Service.

If they can’t call you back, at least to tell you that they’re busy, it’s not someone you want to do business with.

I’ve never used their services. I pulled into a gas station right behind one of their company vehicles, and I wasn’t able to park because the van pulled into the parking spot sideways and took up two spaces. He then got out of the van and proceddd to talk to a guy in the parking lot got 15 minutes with the vehicle running and the door open.

Prompt professional service. Had a pipe bust by my water heater and only recourse was shutting down main to the house. I literally called about 5 or 6 different plumbers before coming across JD's. The best any of the rest of them could do was get someone to my house in a day or more, which obviously an issue when you are completely without water. They had someone to my house in about 3 hours and fixed the problem in about 20 minutes. I'm not sure how the price compared but honestly didn't matter given the situation. My only regret is that I don't remember the plumbers name who came out as he was a stand up professional!

Promp and professional.

J.D.plumbing always do a great job and service .Steven was at my home Tuesday promt ,courteous , and professional. Highly recommend this company .

Very professional

Replaced my wall furnace fan. This company is awesome. They are locally owned I was told.

JD came.out and repaired our ancient AC system and had it up and running in a few minutes. Great service for the 2nd time.

Kathy, very courteous & accommodating over the phone.. Jason, very informative about the work he would do & did the necessary repairs in an impressive amount of time.

Called jds to take a look at my ac. I have used them for 15 years. Had a guy come look and tell me the filter that I was using was to thick and was a pound low on coolant ok so he changed it and pot more coolant in. This didnt fix the problem at all called them back out the next day to find out the coils were dirty and they want to charge me 1200 on top of the 300 I already spent for them to fix the problem. Called around and everyone else charges from 6 to 750 on the same problem and they never even tried to make it right with the money I already paid them to fix the problem. CALL AROUND GET QUOTES FONT USE JDS THEY WILL SCREW YOU IF THEY GET THE CHANCE.

They have been taking care of our heating and air for probably 20 years. They are top notch. You want it done right at a really good price, don't call anyone else.

Great option for those needing experts in the field. In my experience, they have the ability to figure out repair options when others, seemingly, could not.

George was very knowledgeable and friendly. Answered my questions.

We had plubmer Isaiah Mitchell come in as soon as we told him about us having trouble with our plumbing. He did an amazing job, and even on the circumstances of being outside in very hot weather. Isaiah fixed our problem really quick, I would recommend him!

The work was done well and I am very satisfied with the quality of the work. It did seem a little pricey to me for less than 2 hours work to be $270 264 whatever it was

Very pleased. William was very professional and knowledgeable. We will use JD's again!!

Jason came out and cleaned our sewage pipe, found out the problem was in the alley with city . Called the city to set up repair . He was very thorough and got us fixed up

Great job done in a timely manner. Many thanks

JD’s had serviced our home air conditioner for the past 2 years. Bubby is who comes to help us and he is always quick and efficient. Their work and staff is dependable and trustworthy. They get the job done well and advise us on what air filters to use and other ways to conserve energy and maintain a well-working unit. We highly recommend JD’s to everyone!

2 hours late. No call . Will never call again Poor service.

Service was fast and efficient. They were up front about repairs and possible costs but arranged for an actual quote. Only reason I didn’t give five stars today when I have in past is because the appt was in the morning but they didn’t get here til after lunch.

We called JD's because we were having difficulty with programming our thermostats and keeping the church cool. They told us about Wifi thermostats and how they could help with our energy bill and the frustration of having the church cooled/heated during various events that came up without someone physically going to the church and adjusting the thermostats. JD's installed the Wifi thermostats the next day. They were very prompt, professional and answered all of our questions. We will definitely call JD's in the future.

Bill, a million thank you's for coming out on a Saturday. He fixed our sewer/toilet/tub fiasco. Service was quick and gave me great information regarding our toilet issues. We had previously called 2 other companies and got their answering service but never got return phone calls. JD's answered the phone and Bill came out within a few hrs.

These guys are great! Came out when a pipe burst in the wall... were there within an hour and got it fixed! Isaiah came out and knew exactly what to do Thank you jds Plumbing! Def will be recommending to others !!

They were professional, quick and only did the work required without unnecessary additional fees or service.

I would not recommend this company to anyone. It all starts with their office Manager Cathy. I spoke with her on the phone in regards to an invoice and she was very short and unprofessional. I have also had email correspondence with her, and her email correspondence is also unprofessional. This company should look into addressing their management. The highest plumbing prices I've encountered. They charge excessively for minimal work. I would recommend JD's as an absolute last resort.

This is a company with integrity, knowledge, and experience.

Very dependable and knowledgeable

William with JD's is amazing! He was out to the property within a couple hours and was very understanding that I was heading from across town to meet him. I even called with a question regarding a different matter and William answered my questions. Super nice guy and very knowledgeable. Would definitely recommend!

Showed up earlier than expected, which was good. Fixed my AC unit outside in a little more than an hour. So far so good.
Honest people not trying to stick it to you with the cost to repair.
The Technician wasa excellent problem solver.

Bubby was very professional, quick service, great price for the quality work provided.

Bubby did a wonderful job! Good as it gets

Efficient and professional. Will keep of the short list for future needs.

I am very pleased with Jd’s plumbing! very reasonably priced and great company. Isaiah did a great job fixing my plumbing issues. will be recommending!

I called JD’s at 9:41am and someone was at my door within an hour! I received a text beforehand letting me know that our service tech was on his way, which is awesome to get a heads up. Jarron was very professional and knowledgeable, he took the time to show me where the issue was and explained what he was going to repair. I truly appreciate how this company takes care of their veterans. I want to thank Jarron again for getting things up and running so quickly. I highly recommend JD’s prompt plumbing, heating, and air conditioning. Our only go to company from now on!!!!

Did estimate on water heater

Prompt is in the name for a reason. Response was fast, and repair was being performed at a time sooner than they had quoted. Lee was professional, friendly, and great to visit with! JD's is a superb local business, highly recommended!!!

Jason was very friendly and knowledgeable! I highly recommend!

Great job! Service was taken care of in a timely manner and very professional.

George came out on a humid Sunday afternoon to unclog our main line. I called 4 other places and no one else could make it to Levelland. He was professional and efficient. He was also so patient with my 7 year old asking questions and watching all his cool machines. Great service!

I Want To Thank Isaiah For His hard Work And Getting The Job Done .

Bubby always make sure I’m taken care of. Very trustworthy people to work with!

Best in town! Bubby is our go to guy!

Highly recommend these guys!! Prompt,professional and very courteous.They arrived 20 minutes earlier than the appt. time and 4 hours later we had a new AC system,turn key, that works like a champ!! Super nice crew that knows their way around any HVAC problem or issue. Again, I highly recommend JD's Plumbing Heating & Air Conditioning...I will definitely use JD's in the future for any plumbing, heating or AC events!!

Jason was very prompt and professional! He did a great job! Would definitely recommend!

I had a guy come out who was so rude, I would not recommend this place!

Was scheduled to get a residential main water line shut-off valve replaced on September 3, 2021. No one showed up on September 3, 2021 or called to state there would be a delay. Made a second attempt to have the repair done and was told someone would be out on October 5, 2021. No one showed up on October 5, 2021 or called to state there would be a delay.

Called another local plumbing company the afternoon of October 6, 2021 and that company successfully completed the repair the morning of October 7, 2021.

They did a great job putting in a new system for me! Made it so easy, was very quick about getting out to me, and non stressful!

Isaiah was professional and friendly. He got the toilet replaced quickly! Thank you!

I own BRICK + BOULDER HOMES and use JD's for all the Plumbing and HVAC on my new homes. JD's employs a seasoned workforce that has many years of on-the-job experience, which is invaluable to resolve the issues that arise during construction. Just like the name says, JD's is always prompt and timely in attending to their work and they always complete my jobs in a superior manner. I would highly recommend JD's for all your Plumbing & HVAC needs.

JD's plumbing is awesome!! been having some occuring problems even after visiting other businesses but the outstanding, professionalism and hard work of Isaiah showed when he fixed our issues within one visit! definitely recommending this business to family and friends .

Jason and his helper did a 5-star job replacing a 130' sewer line. The workmanship was flawless as well as timely and they worked with the city effectively. The clean-up and trench backfill went well with no complaints. I would recommend these fellows any day knowing that they take pride in what they do and don't mind doing a days work... The price was reasonable as well...

Jd’s is the best. As soon as I call they come and they do what they say they are going to and it turns out great. I’m very pleased with their work and I will recommend them any time.

Will, with JD's Prompt Plumbing came and roto rooted all of our drains and checked them on the inside and made sure everything was running smooth. He offered suggestions and products that are good to keep the drain clear. We appreciate his excellent service! We highly recommend!

Great service our service guy was quick took no longer than 20 minutes to fix the issue. I would definitely recommend this company to Any & Everybody!!!

Lee was excellent!

These people sent a repair man to check out our unit who could only try to pressure us to replace our unit because it was too small for our house. I explained to him it had been working fine and that something was amiss. he then threw us his hands and said he could do nothing for us. He charged us 165 dollars which I paid in cash and got a receipt for only later to be billed for a second time because the repairman had pocketed the money.I know...I know...never pay in cash.

On top of all this the wife and I fixed the unit by cleaning the coil in the air handler.

Isaiah did a great job.

Thanks.

Jason is so awesome!! He's very knowledgeable and extremely helpful. A simple adjustment to my shower head has made allll the difference!!
Excellent customer service!!

Good job! Quick and friendly service

Jason Mercado was very prompt in getting out to my mothers place and did a very professional and great quality work he repaired a pipe that had been leaking under the sink did a great job and I definitely recommend him to any one he is AWESOME

We called JD's and was told a service person would be there in the afternoon to deal with our plumbing problem. George arrived about 2 p.m. and had our toilet fixed in less than an hour. He was friendly and courteous, allowing me to clean the floor while the toilet was removed. This company has responded promptly each time we have had to call on them for plumbing and air condition problems.

Jason is awesome and I know when hiring him the job is going to get done right the first time, in a timely manner and at a reasonable price.

They were great, attentive, and did exactly what needed to be done.

Bubby was super responsive & fixed the issue I was having with my AC. They were also able to fix a pipe in my house that had busted during the freeze. Good company with great service!

We had an AC emergency yesterday evening, and JD's responded promptly this morning. Lee changed all of the filters, diagnosed our AC problem and fixed it within minutes with a temporary part. He came back later today and installed the new part. He was a total professional with an easy-going, customer-friendly attitude. We appreciate Lee and JD's for their prompt, professional, expert service. We are now on their Customer Comfort and Filter Change programs. Thanks!

Best service technician help with plumbing problem

Very prompt and courteous service--Technician arrived in 30-40 minutes after my calling. Had my AC going in no time (20 minutes) as he actually lived nearby. Replaced the Capacitor and was on his way after paying with my Visa CC. This was about 5:30 PM on a very hot summer day.

Prompt and excellent service!

Jason helped me with water heater issue this morn. He prob could have replaced my water heater burner and charged me big $$. But his honesty and knowledge found that the issue was something entirely different! Very impressed with HIM and JDs plumbing!! Thank you

Lee is an awesome Technician. Very knowledgable and trust worthy! Highly recommend him as your technician.

Rick and Roach were very professional... Good at keeping me posted on a day and time. Arrived as planned. Pricing was in the ballpark of what I expected. Will call them first and drove to came to Spur where so many (10 Yes 10) contractors said no or a mileage fee that was ridiculous.

Good work

Had a leak around my water meter which they did fix. My mistake for not confirming hourly rates first. THEY CHARGED ME $125 AN HOUR to do the repair. Be sure to get a quote first, I didn’t which was dumb on my part.

Technician (Lee) was 1.5 hours late, replaced burned wires on outside unit. When we asked him why they were burned and if anything else needed to be checked he said he didn’t know. We called the office and received no help from JD who was also extremely rude. They advertise that if they are late they don’t charge but didn’t stand behind their promise. Tried to say it was because their shop was so far away from our house.....its 33 miles.

Do not use this company! Will not take my business there again!

Isiah did an amazing job at fixing the sink and toilet plumbing issues we had!

I DO NOT recommend this company and will NEVER use them again. We called with ac/heater issues. The first time, Jarin came out, stayed 15 minutes, stated we tripped our breaker and to call if problem persisted. Called back the following Monday. Jarin came back, and I tried again to explain what the system was doing. He didn’t really listen too much to what I had to say. He checked outside and inside. Said I think it’s your compressor, and will have to order part. Two days later he called to state the part was in. I tried to ask questions regarding what made him think the compressor was out because I had my doubts. He was short and clearly irritated that I dared to question him. Our system wasn’t really showing clear signs of the compressor going out except for a tripped breaker ONE time…which isn’t definitive. However, I decided to trust him. Two days later, a different gentlemen came to install the compressor. Total cost was $1500 (labor and freon). Part was still under warranty. Over the weekend same problem persisted. Newly installed compressor made zero difference. Called yet again and requested different technician who came to evaluate and within 2 minutes stated our coils were dirty and needed attention. Quoted us $1900 to deal with this issue. (Crazy thing is, my husband questioned/suggested this to Jarin as the possible culprit the first time Jarin came to the house! He wouldn’t listen.)
My husband called and spoke with J.D. about the additional quote and his frustration, as we had just spent $1500 on a compressor that didn’t fix the issue. J.D. refused to even consider the possibility that they could have been incorrect in the initial diagnosis about the compressor. Just argued with my husband instead. Had he just listened and attempted to make the situation right, offered an apology for the frustration or the fact they didn’t get it fixed the first time…really ANY type of customer service, the situation could have been much different. Could both of these very expensive repairs been needed at the exact same time? Possibly. But not likely. It comes down to money with this company. They do not care how they treat their customers. ZERO customer service or professionalism. They are right. Period.
Luckily, a friend found someone else to take care of the coil issue for us at a fraction of JD’s inflated quote. My piece of advice, stay far away from this company, or you will likely regret it!

Unprofessional. I called for a repair on my ac unit a technician came out and changed the capacitor but installed the wrong size. This was on a Friday the following Monday I called a different technician. I was told the capacitor that was installed was 10 mfd and my unit called for 5 mfd. The difference was to much for my unit that it could have blown my motor. The next day I went in to talk to the owner he wasn't in and has not contacted me about the situation. It has now been 4 days, 2 different check ins, and I'm still waiting on a call.

great business. highly recommend isiah he was very professional/knowledgeable and respectful of home.

Jason did a great job fixing our sump pump problem.

I called on a Saturday morning about a leak in my alley. A technician was there within a couple hours. He diagnosed the problem as a leak in an irrigation valve. He said that he couldn’t fix it because only an irrigation guy can do that. I asked him to cap it and he said he couldn’t do that either. He said his work van wasn’t properly outfitted and he didn’t have the necessary parts. Maybe he was telling the truth about not being able to do anything, but based on his attitude about the whole thing, I don’t think he tried very hard. Would not call them again, too many other plumbers in town.

Lee came out and was wonderful. He explained everything he was doing and why. he was professional and very friendly. I will be calling on this business again.

Called the night before and said they would be here in the morning. Jonthon was great and did an awesome job. Would definiately recommend to anyone. Fast, friendly and got the job done!!

I've Used Other Company's Before But Ever Since That Isaiah Guys been Working For Them I'm using Them For All Plumbing Needs Good Job Sir.

The best in Lubbock! Bubby was super helpful and professional! Definitely recommend!

Do NOT use this company horrible service. They lie to you so they can charge you for unessesary work. They did a crappy job, had to get another company to fix the AC correctly.

All around great service! Will use them again!

They showed up promptly and were able to solve the issue quickly. Very knowledgeable and professional!

I would highly recommend Jd's plumbing heating and air for all your plumbing needs.Cole Minter is a life saver he was at my house promptly and found where my leak was coming from and fixed it right away!He was really fast and polite and even cleaned up the water that leaked onto my bathroom floor.I will recommend Jd's to all my friends and family who need plumbing or ac work !Thanks Cole

Talk about prompt...my a/c tech arrived early, explained everything very well, showed me what needed to be replaced and had our unit back to work for a decent cost.