Description
We are locally owned, and are friends and neighbors in West Texas. Our company ownership pledges that Comfort Masters will serve you with top-flight professional service and offer a quality guarantee that is second to none.
You can know that when you call Comfort Masters, you're getting the absolute best.
SERVICES
A/C system maintenance, HVAC duct & vent repair, Heating system installation, Heating system maintenance, Install AC, Thermostat repair, 24 Hour Emergency Service, A C Systems, Air Conditioning Repair & Replacement, Air Conditioning System, Carrier Heat Pumps, Commercial Hvac & Plumbing, Commercial Hvac Maintenance, Commercial Hvac Repair, Commercial New Construction, Commercial Preventative Maintenance, Dependable Service, Design And Construction, Design Build, Drain And Sewer Cleaning, Emergency Air Conditioning Repair, Equipment Installation, Garbage Disposal, Gas Line, Gas Water Heater, Heating & A/C, Heating And Air Conditioning, Heating And Cooling, Heating System, Home Plumbing, Hvac Maintenance And Repair, Hvac Solution, Hvac Systems, Mechanical Contracting, Mechanical Systems, Medical Gas, New Installations, Pipes Installed, Plumbing, Plumbing Needs, Regular Maintenance, Repair Air Conditioner, Residential Air Conditioning, Sheet Metal Fabrication, System Repair, Tankless Water Heaters,
Reviews
Julie Domansky
a year ago
I had a clog in a bathroom and Jeremy with Comfort Masters was efficient, friendly, and clean cut. I appreciated the fact that he called approx 45 mins prior to arriving at my residence. First great impression and experience. Will definitely use Comfort Masters in the future. Thank you, Jeremy!
Ridiculous customer service
Richard Mcdaniel
2 years ago
Joshua can to my house to help out with the heater. He was on time and very respectful. Told him of our problem and he went to work. Found that out that I had a dirty air filter that what my problem was and a simple fix. Very honest company and personal. I would recommend this company to any one. Thank you
margaret dobbs
2 years ago
Very prompt, courteous, and professional. We have used them for quite some time and are extremely pleased with the quality of their service and their technicians.
Sherman Phillips
2 years ago
Matthew was on time, knowledgeable, professional, and explained what needed to be done.
Always professional and very helpful!
michael farmer
a year ago
Dillion was very friendly, courteous and knowledgeable. He worked on our water heater pump leak. Thanks so much for repairing our leaking water heater pump issues. We are following his recommendation of a timer on our automatic heating pump system. Also a thanks out to Sam who came by and turned our heating pump off until leak could be repaired the next day. Thanks to you all for helping us.
Toby came out today after I had 2 other AC guys try to get me to purchase a new AC. Toby did not pressure me in anyway to purchase an AC. Honest man I will definitely use them from now on for all my ac needs!
Mike E with Comfort Masters Plumbing came in response to my call concerning two leaky outside faucets at my mother’s residence. Mike was punctual and courteous. He explained what needed to be done before the repair and repaired both faucets. The cost for repair was reasonable. Because of Mike’s friendliness and professionalism, we will call Comfort Masters for our plumbing needs.
Jeremy came out on Labor day to help us out. He was friendly and thorough. I've used comfort masters for years and they are always kind and helpful!
Karin Samii SHore
2 years ago
Replaced capacitor
Michael was efficient and knew what he was doing. Nice to have the same person come to your house more than once.
We have been using Comfort Masters for all of our plumbing needs for the past 3 years. From our rental property, business and personal home they have always been prompt, clean and above all else reasonable. There technicians have always been very knowledgeable, clean and very professional. There is no reason to call anyone else. These guys are the best!
Charlotte Owen
3 years ago
Matt was very thorough and friendly. He checked everything out and found that we needed more refrigerant. It was filled and I paid at that time and he was on his way. Great experience. We will use them again.
Melinda Wheatley
2 years ago
I am forever thankful that I am a Comfort Master customer. The every six months HVAC maintenance and water heater maintenance is worth every penny. Your employees have always been courteous, professional, respectful. Matt is no different. It was a pleasure having him do the maintenance today.
Matthew and team showed up were amazing and professional. They were timely and helped our issue with a days notice.
Kimberly Maddox
a year ago
Bachar Al-alami
2 years ago
This company is the Best. They have done work on our air and are always on time. They explain what they have done and answer all questions. Very professional and extremely reliable.
Thank you for you time in this hot weather
Johnny Fowler
6 years ago
I had a great experience with Comfort Masters. Dillon was quick, professional and provided the best customer service I think anyone could provide.
I highly recommend.
Comfort Masters is always on time and on point. I trust comfort masters with all my HVAC and plumbing issues. I would always recommend Comfort Masters.
Christopher Coke
2 years ago
This is my second time to use Comfort Masters. I had a plumbing issue with a small leak on my water heater. I called my regular plumbing company that I have referred two slab leaks to and used faithfully for years. They couldn’t “fit me in” until after hours or over the weekend. My wife likes hot showers and that wasn’t going to be an option. She works out at the feed yard and hot showers are a must at our house! I wasn’t even aware that Comfort Masters also had plumbing services until a co worker mentioned /recommended them to me. Long story short, they had a plumber at my house within and hour, the leak was fixed and my wife no longer smelled like feedyard. Comfort Masters is the best!!
Sarah Johnson
2 years ago
Got through to a person in the office immediately. Mike, a technician arrived same day and had our heater running within an hour. That is including the time it took to get the needed part. The personnel at Comfort Masters are kind, knowledgeable, and efficient. Thank you!
Comfort Masters gives top service whether for plumbing or air conditioning!
Steven Tisdale
3 years ago
the crew at Comfort Masters has been taking care of our heating, ac, and plumbing needs for over 20 years. I highly recommend them.... Steven Tisdale... Collision King
Brian had to come out several times in a matter of weeks unfortunately. Every time he was very friendly and knowledgeable. After years of plumbing troubles, he’s the only one that kept at it until he figured out the problem. He also hounded the city until they came and fixed the issue. We are very thankful for his patience and awesome attitude! Thank you Brian!!
Derrik Condron
2 years ago
Matt is very professional and i will use Comfort Masters for all my heating and AC issues
Chris Patterson
2 years ago
Joshua was a great person who took the time to explain what he was doing. I have used Comfort Masters before and will continue to use them. Thank you Joshua
We needed our water heater replaced. It was under warranty but the heater we needed was hard to find. Josh talked to us over the weekend and explained how it would all work and he got what we needed and came over first thing Monday morning. Josh and the man working with him(so sorry I forgot his name!) were both incredibly kind, professional and knowledgable. They managed to change our water heater very quickly while also making friends with my kids. I couldn’t recommend them more
I have used Comfort Masters many times for both commercial and residential services and have never been disappointed. Their team members are always friendly, professional and responsive. Would highly recommend them to anyone
Brent Waldrop
3 years ago
I’ve had good results with these guys. They’ve always taken care of me. Only thing I can say is with the exception of 1 guy that has came out to do my annuals that’s I’m not sure that they know exactly how my system operates and therefore all but 1 has performed it differently. May not mean anything but for peace of mind I like consistency.
These people were great! Tony managed to get me in the same day I called for a repair to a natural gas line. They were quick, well priced, and very knowledgable. He answered all of my questions and explained everything that he did while he was doing it. I would definitely recommend them!
My elderly aunt received the most DISGUSTING service from this company. They did her inspection prior to her buying the home and said there wasn't much wrong with the plumbing and quoted around $1000 for repairs. She was charged over $1000 and next to nothing was repaired! I was in the home when they came to fix her plumbing issues. Brian charged her an exorbitant amount for fixing her plumbing issues. He said they repaired her dishwasher which was never fixed! He said he charged her for fixing the plumbing in her bathtub which they never did - the bathtub still does not drain at all and is completely out of order. He said they fixed the drain in her entry way which they never did - it is still backed up and leaking sewage! He said they repaired a toilet in the entry way which doesn't even exist. Brian REFUSED to provide a breakdown of services and costs provided. The plumbers forgot to bring the Shop-vac and snake when they came to fix the drains that were clogged (which they couldn't even repair) so they had to come back a second time. I was personally told by one of the plumbers that this was THEIR error and that she would NOT be charged for a second call-out which they later denied saying. They took advantage of her. Do not bother requesting services from this company, they don't know how to fix anything and will charge you for it anyway.
Ronald Johnson
2 years ago
Matthew is an exceptional young man who ascertained the problem and corrected the problem. Well mannered, polite and knowledgeable. I will certainly call these folks again if the need arises.
Ben Durham
Edward Wasiuta
6 years ago
Jeff was polite, efficient and finished the service call quickly.
Thanks Jeff
CORBY TRUHLICKA
3 years ago
Great response!!!!
They warrantied the item as advertised.
Tjanks
Ronna Privett
3 years ago
scheri williams
2 years ago
Michael did a great job. Worked quickly and efficiently
Nate Tauferner
2 years ago
Avoid this company! Seems like the positive reviews are fake....Poor customer service at its finest! Techs were rude and they did nothing to fix my air conditioning problems, even though all that was needed was coolant for a temporary fix until further repairs could be done. One rep lied to me and said that nothing could be done for another 5 days, even though the temp inside was 87 degrees. They don't care and they treat customers like trash. Do yourself a favor and avoid this place. Spend your money elsewhere. Another business came out and filled my air conditioner with coolant until they could fix it. This is a horrible company with rude people working for them. Avoid this place and use someone that cares...
Stephen DeMiere
a year ago
I appreciate Chelsey for helping me with all of my questions prior to scheduling and Sammie for very detailed work, excellent advise and great communication. I will definitely use them again in the future. A+ service!
Herb Armstrong
2 years ago
Garrett McKinnon
a year ago
Kristi Laverty
2 years ago
Joshua was great! Very thorough and friendly! God bless him and his boys!
Comfort Masters will always be the one I call.
I have used them many times and I do tell everyone that this is who I recommend!!!
Matthew L was the service guy they sent out to my rent house. He was so though and let me know exactly what the problem was and what needed to be done including how much it was going to cost. He went above and beyond his call of duty. These guys are the best. From the time you call in (to the office) for service till the time the job is done you'll feel & see the professionalism and the pride these people have. Thanks to everyone
@ Comfort Masters I really appreciate you all.
Always fair always fast. Great experience
sean millerick
2 years ago
They showed up on time and took care of the issue. Been using them for years now. I recommend them.
Matthew was a big help and was very knowledgeable and diagnosed problem and fixed it.
Steven Sutton
2 years ago
I always use Comfort Masters
They are professional, always do great work and are friendly
Elizabeth Fowler
a year ago
whirligig rutabaga
3 years ago
Referred to Comfort Masters by a neighbor. They came out immediately since I had a gas leak and replaced the line. It was an involved process but they handled it quickly, efficiently, and smoothly. Very professional, great quality work, reasonable price. Could not have turned out better. Jeremy, Chelsea and crew were incredibly polite and helpful - did a super job. Totally recommend them!
Louise Zuniga
2 years ago
Called comfortmasters within 15 minutes they were here I had a problem with my heat strips not coming on sam andJosh were like peer professionals they had me up and going in no time at all they were like doctors on a sick patient I would recommend them to anyone thank you Ken
Ellen Collins
3 years ago
Always professional and do a great job!
Elizabeth Hay
2 years ago
They came And told me that everything was going to be OK Pulled out his $20 hand crank did not want to pull out the machine still charged me $100 told me everything was going to be OK I told them should've you used the machine he said he didn't to the water was flowing now my tub will not flow and I have the same problem and it only took 2 weeks from them trying to say that they fixed it And I'm sure if I tell him the problem is still here and they never fixed it in the 1st place they're going to charge me a $100 or more I would not use these plumbers again
Tania Sanchez
5 years ago
Was ran off the road by one of the drivers today!
They always come through for us whether it's AC or plumbing issues. Honest, hard working, on time, great work.
Rene Hernandez
2 years ago
We had several visits for several plumbing services, each time the guys out performed all previous plumbing companies. Not only was the service done by a very professional service hand but they took the time as a teaching moment for me and my wife. We’ve been homeowners for 40 years and never experienced this level of service from anyone. If you want it done by someone who treats you like a family member. Choose Comfort Masters Heating and Air Conditioning!
Jeremy was very professional, knowledgeable, and likeable. His service was excellent in every way. Great job and service!
We will definitely recommend Jeremy and company in the future!
PS: Jeremy needs business cards.
Sincerely, Brenda Henson
Tammie Hendrix
2 years ago
They replaced my hot water heater.
Culligan Lubbock
4 years ago
Garrett Scisson
3 years ago
Great job! Fast and dependable. I would use again.
Catherine Shannon
2 years ago
Kia Colbert-bolding
3 years ago
I have used Comfort Master many times in the past. I used them at the 1st of this year & it was a horrible experience. The worker's that came tore up my yard, and didn't put the dirt back down. My husband was very upset because he works hard at keeping our yard looking good. He called them & asked that they come fix the yard. Well that never happened, so someone else had to fix what they messed up. While I was inspecting the yard, I followed the trail to the back yard where they also had to dig up & I see that they had put a water faucet not even a foot from where I already had a working faucet. I never thought anything else about it, until the summer came & I was putting weed and feed down & was about to water my yard. I keep turning the water faucet & nothing was coming out. Long story short the worker decided that I diddid need a water faucet in my front yard, and I needed 2 water faucet in my backyard side by side. My husband and I were really disappointed on how we were treated by Comfort Master after using them as many times as we had!
Robert Butler
2 years ago
Phillip Beasley
2 years ago
Bradley Blount
3 years ago
Sammie always does a great job when her comes. He is always friendly, and knowledgeable.
caitlin thurman
3 years ago
Matthew and Sam were professional, timely, and polite. They took care of our issue and then some. There was a slight complication and they handled it without adding extra stress for us.
Michael was very informative and a great company to use for all aspects!
Monica McMahan
8 months ago
Dylan did a fine job installing a new natural gas water heater. He was professional and knowledgeable. We are very pleased.
Corky Matthews
2 years ago
I had a leaking sink Dylan fixed it quickly. I appreciate him
They were very helpful with my issue. The technician was very professional and answered all my questions. I have used them before and will continue to call them if I have an issue again. They took the time, figured out a solution to a problem that need to fixed. They worked on it all week, they kept in contact and did an fantastic job.
Called about a leak under the kitchen sink. The first person I spoke too was Chelsey. She was very sweet and assured me that they could take care of it same day. Within 15 minutes Dillion called and said he would be at the house in 20 minutes. Dillion showed up on time and fixed both cutoff valves in less than 20 minutes. Couldn’t be more satisfied with Dillion, Chelsey and Comfort Masters as a company. Highly recommend.
We have mini splits in our home. Comfort Masters worked to find the problem with our indoor unit. Sam and Michael took the time to diagnose the problem and then install a new unit. They did not stop working until problem was solved and our house was cool.
Jennifer Wojciechoski
3 months ago
Sherril Henson
2 years ago
Patti Douglass
a year ago
Our heater stopped working, and someone came within a couple hours. I missed his call, but he came anyway which I appreciated very much. He found the problem, had the part because he’d anticipated it might be the problem, and informed me after he’d installed it to test that it would fix the problem. I still had the option not to accept it, but this was an efficient way to take care of it. He was very professional and friendly.
Karen Marshall
a year ago
Adorable Taco
5 years ago
The same driver of one of their trucks tried to run me off the road I call the office they didn’t care and didn’t work out a resolution so if you do call them just know they hire horrible drivers and are likely to bring those beefs from the road to your front yard God forbid someone from the road follows them to your house
Just moved into a new house. Discovered a problem with the AC. Tried to use the company that had been taking care of the equipment with previous owner. They were horrible and over priced. I called Comfort Masters and had everything fixed and running with in a couple of hours.
Lindley Herring
2 years ago
Jeremy was a fabulous plumber and super nice!!!
Josh was prompt and courteous. Had A/C cooling in no time. Explain his work and showed me the defective part.
Rose Donaldson
2 years ago
Michael Clintsman
2 years ago
Craig Wells
11 months ago
Repair air conditioner and service was very good. Courteous, professional and complete.
Kristen Stewart
2 years ago
SHARRON Davis
2 years ago
Great service
Plumbing service. Installed hot water recirculating pump. Technician warranted pump. He was top notch. Would highly recommend!
Dustin Diamonds
5 months ago
The person answering the phones is really rude. Won't do business here
Mary Glasheen
3 years ago
So happy we found Dillon- he was professional, helpful, and walked us step by step through a tough situation in our home. Would recommend.
Jennifer Luna
2 years ago
He was super nice and answered ALL my questions and was very nice to my dad who was supervising him 😊.
Quickly evaluated problem and repaired issue.
Troy Vanderburg
6 years ago
Comfort Masters was great to work with. They communicated well, were very efficient, and were reasonably priced. They removed and replaced my hot water heater within two hours. I highly recommend them!
Patty Fairchild
a year ago
We love Comfort Masters. Best HVAC company around.
Barrett McCorkle
6 years ago
I have used Comfort Masters for years for HVAC and Plumbing. They are prompt, courteous, and knowledgeable. I recommend them for residential and small business use.
Jeremy was awesome! Very cordial and professional. Was willing to show and explain to me what was going on. We chatted a bit while he was working and had a great conversation. Always a great experience with the crew at Comfort Masters. 10/10!
Very fast, professional service. Polite young man capped off an old gas line in our house. Many of my friends use Comfort Masters as they have a great reputation and for good reason too. I will use them for everything I can in the future. Thanks!
Debra Mauldin
2 years ago
Excellent company - we use them for all our plumbing and heat and air business! Prompt, honest, and the most pleasant and polite service technicians! Jeremy was great! I would highly recommend them !!
Prompt service, got our heater fixed in a timely manner!
Korren Payton
2 years ago
Michael Keenum
3 years ago
They are always professional and very responsive when I call. I highly recommend!
Christian Jensen
2 years ago
Water heater quit working.
He was able to diagnose the problem and repair it.
He was very professional and did a great job.
Quick response and repair. I always have a good experience with Comfort Masters!
Chris Campbell
2 years ago
My dad used them for years.... and now I do the same. Great, fast, efficient service. Would reccomend. AAA
Update - Another reason why I recommend them. Out and fixed same afternoon.
Superior and courteous service!
Wonderful experience with the repairs needed on my AC all done in a timely manner.
Katheryne Aufill
2 years ago
Dylan came promptly and repaired our plumbing issue. Thank you!
Prompt and professional service!!
Jim St Pierre
3 years ago
Remodeled a bathroom and Comfort Masters did all rough in and trim out of all.
Jeremy and Dylan are life savers!!! Our water heater went out Friday morning and they hunted for one and had it installed and working before 5:00PM. They were hired through our landlord. When I’m the one paying the bill I’m definitely gonna go with Comfort Masters.
Natalia Castillo
3 years ago
I am so impressed with the way Mike handled the situation. Saved me money and provided me with a lot of insight about my A/C system and potential future expectations. Bottom line - got the job done, professionally, at a very fair cost. I will use Comfort Masters every time.
Leslie Trotter
3 years ago
Repair tech was amazing! Squeezed me in on what I know was a very long day for him. Came out and stayed until he figured out the problem, froze up. Said if I needed him tomorrow, his day off, call him. Turned out I did have to call him, he lost his day off so he squeezed me in again. Determined to find my issue, he went over everything and did find the issue. Fixed and working great! From the original install to my service call, this company is AWESOME!
Sam was very thorough in checking my ac units.
He fully explained what he was doing or was about to do.
They got to my problem in a very reasonable amount of time even though it’s peak ac repair season.
Jason Stehlik
4 years ago
Scott and his staff are a great team working hard to provide the best plumbing, heating and A/C service in town! They have always done us right!
He was very polite and professional
Barry Stephens
a year ago
They are always prompt. Grateful for their friendliness and their expertise.
Jeremy and Dillon were very professional and knowledgeable. They knew exactly how to fix all of our plumbing needs and we had a long list. Would definitely recommend comfort masters!!
Very responsive, professional and friendly. Great to do business with. Strongly recommend.
Our A/C quit cooling on Sunday and I called around until I could find someone available. Jeremy was on the spot right on time. He was courteous with our home and was thorough with his inspection. We’re back in business and couldn’t be happier. Thanks to your whole team!
Mike Cartwright
2 years ago
prompt and efficient as always.
Alex Tijerina
4 years ago
We can ALWAYS count on Comfort Masters!
For both for our personal home and our business!
Did a professional job outstanding workmanship good quality
Been using them many years. Always prompt, clean, and excellent. Got new water heater this time.
We have had our AC/Heating out for a week and a half in our apartment. The maintenance here wasn’t able to fix it so finally they got a hold of Comfort Masters. They came in, quick and easy! They were able to fix our AC/heating system. We’re grateful for them coming in and taking the time to figure out what was going on.
Richard Laverty Jr.
a year ago
We are very pleased with the quick nresponse to our need. Sammie was very polite and patient to explain what he was doing and solutions to our problem. He was kind and pleasant to visit with about our heating needs.
Highly suggest using Comfort Masters for your needs. I’ve had Josh come out to our house a couple times now for different reasons and he is always very professional and knowledgeable. I feel confident knowing I can count on them when my family is in need. Thanks for all you do!
Great group, showed up on time, got the job done!
Randy Alvarado
2 years ago
Stephanie Moran
2 years ago
Rusty Cooper
11 years ago
At first, they were great to work with. they came out in a timely manner and the guy that gave us a quote was great. However, once they had us on the hook to get the work done, I had to wait well over an hour for the service guy to show up, after he had told me 30 minutes. Then upon calling and talking with a customer service rep, they guy began to argue with me and basically called me a liar over the phone. Extremely unprofessional. We will NOT be doing business with them, and neither should you if you value your personal dignity and time.
Tanner Thompson
7 years ago
Great service, good people, and quality work.
Very friendly and professional
Donnell Archer
3 years ago
Our AC went out on Friday evening. We reached out to Comfort Masters first thing on Saturday morning and Dillon was at our home by 10:00am that morning. Dillon communicated when he would drop by and was very professional and courteous. Top notch experience all the way around!
Ty “RedCotton” Geo
3 months ago
Absolutely amazing service and people. We use them for all of our plumbing and A/C needs. Highly recommended!
Kelli Andrews
2 years ago
Jarrod Foshee
2 years ago
Josh did an amazing job. He was super helpful and informative and kept me up to date at all times during the repair.
Stacy Lockard
2 years ago
Our technician assessed our problem, was EXTREMELY courteous in explaining the issue, what needed to be done to repair it and handled the whole service call very well. CMasters came highly recommended to me and I would highly recommend them as well based on how my technician handled our problem.
Rick Pinkerton
2 years ago
Comfort Masters was able to get to me pretty quickly considering everything going on. Sam always does a great job in getting us fixed up. He always is really friendly and is able to answer my questions. He did a great job.
Our service person was professional and got the job done well and quickly.
Connie Wheeler
2 years ago
William Howard
2 years ago
Great service. Very thorough! I would highly recommend them.
Lou Ann Hillhouse
2 years ago
Comfort Masters are just great! From the technicians to Chelsa scheduling the service calls, there is not a better team in Lubbock. I really appreciate the prompt service and quality of their work. Thank you!
We have had a great experience every time we have had to call Comfort Masters. They take care of our problem in a timely manner and their employees are great! We highly recommend using them for any needs you have!
Kathy Williamson
a year ago
Always reliable and helpful in times of need!
DeAnn Stringer
a year ago
Jeremy and his associate Found my Back flow and did the required testing. They were friendly,professional and very helpful.
Great customer service. I called several companies looking to see who I wanted to install my new system and these guys beat everyone's price by hundreds of dollars. And everyone I spoke with was very friendly and eager to help.
Keyle Thurmon
2 years ago
The technician that came to make repairs on my faucet outside was “outstanding”. He evaluated the issue and stated that he could make a complete fix of issue. Repairs were done very well
They responded quickly and determined the problem wasn’t a plumbing issue. I was thankful that they determined that without more invasive techniques. That saved me a lot of money
Landria Templeton Landy
3 years ago
Richard Smith
4 years ago
I'm in process of selling my home and the buyer's inspector reported my A/C blower motor was unbalanced. I called Comfort Masters and Sammie called the next morning. When he arrived I asked if he could inspect my A/C verify and state that it is in good operating condition. He had some concern about vibration. Because, the motor is new he believed it was a problem with wheel. He was more than efficient in finding a new one. Sammie replaced it the next day and signed the inspection report as repaired and completed. If I could ad a ⭐️, I would because Sammie's professionalism was above excellent. Comfort Masters was represented well. I highly recommend them for HVAC service.
Came out right away, diagnosed the problem and had it fixed promptly.
Cierra Miller
2 years ago
Good service and Mike was very helpful. Will recommend..
If you have all day to wait on them because they will call you 20 minutes before they head your way; then consider using this company.
Linda Collins-Self
2 years ago
Great! Professional, friendly, informative
Hailey-Bryan Neumann
2 months ago
Had a great experience with Kyle and the installers. Everyone was very attentive to the work and care of my home. They'd ask me if I liked the way something turned out and check in. I'd recommend having them out to service your furnace and A/C.
Very prompt and extremely kind and professional! Very pleased with the service i experienced!
I would never use any other H/AC company.
Thank You. Lisa Bell
Very courteous & knowledgeable about the heating maintenance program.
On time, attentive and professional.
Kristin Calderon
2 years ago
Our AC stopped cooling on the hottest day of the year so far. One company I called couldn't get a tech to our house sooner than 3 days out. Comfort Masters had someone at our door within half an hour, and the problem was fixed and our house cooling down again about an hour from my original call. Price was reasonable, everyone was courteous, and the work was done efficiently and well, from what we can discern. Would recommend and will definitely call again!
Bass Reaper77
2 years ago
Outstanding service. Our AC quit right as the 3 digit temps were hitting. Matt came out and diagnosed a leaking coil. Showed me where it was leaking. He discussed all the options I had with me. Answered all the questions I had. I decided the best thing to do would be to replace the 17 year old unit. David and his crew showed up to replace it. They were there at the time they said they would be. Took about 4 or so hours to install a new AC. Everything was installed neat and tidy, just as it should be. Couldn't ask for better service. I highly recommend these guys.
Matthew Sutherland
2 years ago
Dennis Pendergraft
3 years ago
Makenzie Keneda
a year ago
We didn't have air conditioning for over a month. Called so many companies and they couldn't get it done. Comfort Masters came out same day and had us up & running! Matt was professional, quick, and helpful! Definitely our new go to cooling company.
Matt has serviced our AC twice now and is very professional and quick. He is friendly and very knowledgeable. Thank you Matt!!
jacyelyn Kimball
2 years ago
Jeremy came and fixed a plumbing problem in our bathroom. He was pleasant and seemed to take special care in doing the repairs correctly. In fact, I think the whole sink and drain system works terrific. It even sounds better as the water runs through. Lol.
Britton Nicole
4 years ago
Jeff was extremely helpful and even made a follow up call to give us one last tip on replacing out thermostat. Thanks for coming out to our home so quickly too.
Mandy Carroll
3 years ago
I always call comfort masters and they never let me down! They are super friendly and honest. Response time is incredible!
Prompt, profesional, cordial, efficient that about sums it up. Nice too! Mathew changed our garbage disposal and gave us good advice.
Fixed laundry sink issues.
Called Comfort Masters in the morning, showed up within an hour. Diagnosed the problem with my unit and gave me a quote for the repairs. Completed the work the same day. Would highly recommend Comfort Masters for your A/C & heating needs. Thanks Michael & Anthony!
jennifer smith
3 years ago
Scott’s crew was at my house in under an hour to work on my a/c on one of the hottest days of the year. Dillion was able to diagnose the problem quickly and had all up and running in under an hour. I was impressed by the professionalism, thoroughness and quick response shown by all representatives I interacted with at Comfort Masters, so much so that I signed up for the preventative maintenance program!! Great job!
Ashley Stephens
a year ago
Denise Garlington
2 years ago
We have always used Comfort Masters. They are very courteous, professional and knowledgeable. We highly recommend them.
Lycretia Thompson
2 years ago
Plumbing issues amazing customer service. I will always use Comfort Masters.
Randall Richardson
2 years ago
Sheryl Womack
2 years ago
We have been part of the Comfort Club for several years and have always had a great experience with them.
Sam took the time to repair it right! AC WAS struggling in 100+ weather. Sam carefully diagnosed the problem and our house was cool again - Thanks Sam!
Delia Richardson
3 years ago
Sharon Shoulders
5 months ago
We called for low water pressure in our bathroom. The technicians quickly diagnosed and resolved the problem. They were knowledgeable, professional, and friendly. We will definitely use their services again if needed.
Gary Hairston
2 years ago
👍
Shelley Wells
2 years ago
They always do a good job and communicate well. Fair pricing as well!
Snuffy Wuffykiss
a year ago
I have used these guys twice now, for my Water heater that had to be replaced to my AC that just needed a new motor. Both times the techs have been friendly, professional and informative, giving me honest answers to my questions and what my options where within my budget.
A down to earth company that respects their clients.
Brandon Mitchell
2 years ago
June Dillard
6 months ago
One of the employees knocked an expensive camera off of a shelf. It fell facedown. No one said anything about it. I am out a professional camera. They are not cheap.
Claudia Weaver
8 years ago
I called Comfort Masters because my A/C wasn't blowing cool air. They were quick to come by the house and proceed to tell me my unit was too old to repair and that I needed a new one. I got a second opinion and found out my unit was not too old to repair and all it needed was a good cleaning and a little Freon. Dishonesty is one of my pet peeves! Always get a second opinion!
kathy murphy
6 months ago
N/A
Comfort Masters always does a great job for us, always professional and prompt!
Good people. Great quality.
Timely, professional, doing honest, thorough job.
As we are facing some intermittent issues, Dillan dropped what he was doing, to cone again and follow up on his work, addressing the new development.
Very happy with this company and Dillan!
Anthony Gordon
2 years ago
They came out quickly and addressed all my concerns. Very professional, efficient and didn’t try to oversell me. Excellent prices and I would use them over and over again and recommend to my friends.
Always prompt and professional.
Saundra Jester
a year ago
Love this company! Always quick to fix our issues, from a/c to plumbing.
Dillon was awesome! They came the same day even though it wasn’t an emergency. He stayed for 15 extra minutes to try and explain to me how he fixed the situation and was so helpful!! Our r/o system was leaking and he identified the issue and fixed it within minutes. We love comfort Masters!!
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