Best Water Conditioner Installation in Lubbock TX

Mr Crockett and his two man crew showed up early Friday morning 9/25/20 to locate and repair backyard gas leak.They started 9:00am dug up the ground and cutting both end of metal gas line from the alley meter to the outside wall gas line and inserted and ran underground yellow polyethylene gas liner. Later they took the time to enter my home and removed the old gas shut off valves on gas stove, water heater and heating @ a/c and installed new valves and inspected the attic gas line connectors and exhaust vents. After the repairs was done and gas turn on and hot water heater turn back on I notice my A/C wasn’t blowing cold air (Had nothing to do with gas leak repair) compressor wasn’t kicking on Mr Crocket took the time to trouble shoot the problem and finally had the A/C running again. The repair price I was quoted was reasonable and well worth for the repair they provided.
I highly recommend Crocket Drum Plumbing Heating A/C to anyone out there in Lubbock and surrounding areas. Their professional mannerisms, honesty, professional and knowledgeable work ethic they have provided me that day is above and beyond...Crocket Drum Plumbing Heating A/C was recommened to me by Atmos Energy Technician. So as a U.S Army Veteran I Thank You Mr Crocket and your crew••••!!!

Jerry Reyes

Very helpful, came out did the job and gave many suggestions for preventive maintenance. No extra fees or sale pitch to add on for a higher bill. Will definitely add them as the go to guys for our Hvac needs.

Jason came out and cleaned our sewage pipe, found out the problem was in the alley with city . Called the city to set up repair . He was very thorough and got us fixed up

I called for a broken garbage disoposal and they were that same day. Great workers, and very nice people. Will be using them again if I have plumbing issues again!

Our serviceman was very efficient and got the job done early this morning. We appreciate the texts to let us know you were on your way!

Personable, knowledgable and professional. Every technician who has ever come to my house has been thorough and eager to go the extra mile.

Water heater went out at 8 am...Bill was here by 11. Many thanks!

We called for someone to look at our A/C on a Wednesday and was told the soonest time would be Friday morning at 930am. At 1045am 2 plumbers showed up that weren't able to diagnose anything thinking we had a plumbing problem. They made a phone call and said someone was on their way. 3 hours later no one had shown up, we called back around 145 and the lady said she was sending someone which NEVER happened! Don't bother with this company.

Watch out for these scammers. No one actually wants to fix anything or service anything these days. These service technicians are salesmen in disguise. I called Action Air & Plumbing to take a look at two AC units in two shops. The air had stopped blowing, and I wasn’t sure why. Two technicians came by, stayed about 3 hours, said they serviced my thermostat even though nothings changed. And then had the audacity to tell me that the other shops AC unit outside needs to be replaced and I’d be looking at $5,000 to install a new one to get the AC blowing again. I thought this was absurd so I got another opinion and could you believe the unit outside my shop is completely fine and had just been turned off… like you have got to be joking me all we had to do was flip a switch and these con artists are trying to charge me $5000+ for a new unit I don’t need?? Ridiculous, don’t waste your time with them.

Great service! Didn't have to wait long and Justin explained everything to me.
Will use again!

Great service! Used them for years now.

Cody was a pleasure to work with. He was very competent and did exactly what he said he would do.

F3 Plumbing was great to work with! Great communication and took care of our plumbing needs in a timely matter! Great company.

We checked a big project off our list this week. It's one of those projects that you don't really want to have to do - a new sewer line. Houston Mechanical got it done with minimal damage to the yard. There was an additional challenge of moving the deck to put in the new line and they got it moved and put back better than before!

They always do a good job and communicate well. Fair pricing as well!

I have choice home warranty. Use this guy to come out and check my AC. He said that it was under field. Then he said it was over filled with an obstruction caused by not normal use the warranty denied repairing my air conditioner. I have to do it out of pocket besides that he was also 4 1/2 hours late without giving us a warning. Replacing my air conditioner is not a big deal. I’ll do it out of pocket being accused of doing something to it is not professional and not returning a call to see if I wanted to have it fixed after that.

Just a short THANK YOU to Bill and his crew for doing a top notch job.I can guarantee they will not leave till the job gets done and is done right. i would give them 6 stars but that was not a option.
Harold Lane
Lubbock,Texas
1-30-19