Best Kitchen in Lubbock TX

I would definitely recommend Raider Plumbing! Bob and Sam were very professional and took care of the sinks at my salon in a timely manner. We were up and going in no time. Great guys and great company!

Terrible communication and do NOT recommend

On April 28th we had them at a rental property to check drains, HVAC unit, and water heater before new tenants moved in. They missed a drain so had to come back which resulted in us being charged a second time for a technician to go out to the house. Then there is the HVAC system....on April 28th we were told that the unit was good to go and the pressure test was good. On May 10th we had the line from the exterior unit to the interior unit completely frozen and melting into our attic. When the owner came to look at the unit the following day they asked my husband to come to the house to discuss the multiple problems with the unit. We went from “good to go” to multiple problems with the unit in a matter of less than 2 weeks. The owner of the company admitted that the technician that serviced our HCVAC system LACKED the knowledge to notice the multiple problems with the unit yet we were charged for this service. Again, we went from being told on the 28th that our unit was “good to go” to the entire unit being completely replaced on May 12th with new tenants moving in on May 15th. Instead of having 2 weeks to fix the problem we now have 2 days. When we are told that Jay Young himself would call by 10 am with a quote this did not happen instead the front desk called at 10:40 am and we never heard back from Jay Young. Once we had the quote sent to us we had questions and never received a return phone call from Jay Young to answer these questions. Since we still have NOT heard back from Jay Young we went with another company to replace our unit. This has put us in a terrible spot with new renters which has not made a good first impression on us.

Needless to say the technicians do not call you directly, the tech calls the front desk who then calls you which inevitably results in poor communication by the time the information gets around to the customer. Then if you have problems or questions you call the front desk who then has to call and explain things to the technician which again leads to something not being fully communicated correctly. Basically a bad case of the game Telephone from childhood except this is real life when it matters.

Told me what was wrong with my water heater and did not charge me. Thanks....

Jonathan, Issac and David were excellent. They kept us informed and worked diligently to find and correct our plumbing leak. I will be using them in the future for plumbing repairs.

This was one of the best home maintenance experiences I have ever had. Chris M was very professional and friendly. She provided suggestions for future HVAC needs but was not pushy. I highly suggest and recommend Armstrong! Stan also did some plumbing work for me and did a great job. The repair was above and beyond expectations. Much better than the original install. I highly recommend Stan and Armstrong for any and all plumbing needs!

Bill did repairs on the toilets, which I had plumbing problems in October. Bill made 3 trips. Come close to having sewer line replaced but Bill suggested to run a camera to see what's wrong. Leak Tech came out Bill wanted to be here to see what was going on with the sewer line. Sure enough it was damaged in alley.
He knows his job & has great knowledge. Great job Bill.
And thank you Connie for the phone tag we did on this crazy issues with the City.
P.S. City fixed the damaged pipe & still waiting on the reimbursement.

Thank you all at Gibson ????

My technician replaced my water heater. They were quite affordable and very clear with their rates. I would strongly suggest this firm for any future plumbing issues because their service was really professional.

Cody was a pleasure to work with. He was very competent and did exactly what he said he would do.

I had 2 other plumbers provide quotes for a soft water loop. This was the only one that knew exactly how to accommodate my request (literally within a few seconds of entering my garage) and their price was 75% lower than their competitors. They did a great job. The finished product is exactly where we discussed placing it. They will be the first plumbers I reach out to in the future.

I called them on a Thursday, because my moms bathtub was leaking and destroying the wall. They were out that afternoon and had us fixed up in a few hours. Price and quality was excellent. The employees were very polite and respectful. My mom was very happy with them. Great Job.

Best service technician help with plumbing problem

Not the usual company I use.
I had them come out over Thanksgiving break (I understood and extra charge for holiday) , which was great, and after a hearty fee they got my heater working again. The guy never came inside to check the thermostat. I had to call him back a few days later and they charged me $100 to push a button on my thermostat to get it to decently work.
Fast forward to now...my air conditioner wouldn't come on. I called the usual company I use. They found out that the guy didn't connect all the wires correctly, some weren't connected at all and it was a complete mess! And that he set my thermostat up incorrectly (for that extra 100 bucks). the company that fixed it didn't even charge me labor for having to come and fix the problem with ANOTHER company!

Made us pay for work not fixed the first time

Phillip arrived on time and was very polite and professional. He cleared the drain very quickly and provided good advice that may allow me to correct the slow drain in the future. Thank you Phillip and thanks to Lowery Plumbing!

They showed up despite the fact that we had an extremely busy day. Pleasant, useful, and motivated to help us. Now they will be our plumbers.

JW is a life saver. We have used him for countless issues we've had with our plumbing (we live in an old house with pleanty of plumbing issues to be worked on). Everything he's done for us has been done very well, and at a very reasonable price. We live out in Ralls, and his milage cost is also extremely reasonable.