Best Air Conditioning Systems in Lubbock TX

Love this place

I would highly recommend Jd's plumbing heating and air for all your plumbing needs.Cole Minter is a life saver he was at my house promptly and found where my leak was coming from and fixed it right away!He was really fast and polite and even cleaned up the water that leaked onto my bathroom floor.I will recommend Jd's to all my friends and family who need plumbing or ac work !Thanks Cole

The work done was done well, they came out quickly enough, and the cost was fair. That being said, we will not use them again. We had a number of issues, but they were all with the administrative staff, so if that doesn't bother you, the technicians were great to work with and we recommend them.

Terrible communication and do NOT recommend

On April 28th we had them at a rental property to check drains, HVAC unit, and water heater before new tenants moved in. They missed a drain so had to come back which resulted in us being charged a second time for a technician to go out to the house. Then there is the HVAC system....on April 28th we were told that the unit was good to go and the pressure test was good. On May 10th we had the line from the exterior unit to the interior unit completely frozen and melting into our attic. When the owner came to look at the unit the following day they asked my husband to come to the house to discuss the multiple problems with the unit. We went from “good to go” to multiple problems with the unit in a matter of less than 2 weeks. The owner of the company admitted that the technician that serviced our HCVAC system LACKED the knowledge to notice the multiple problems with the unit yet we were charged for this service. Again, we went from being told on the 28th that our unit was “good to go” to the entire unit being completely replaced on May 12th with new tenants moving in on May 15th. Instead of having 2 weeks to fix the problem we now have 2 days. When we are told that Jay Young himself would call by 10 am with a quote this did not happen instead the front desk called at 10:40 am and we never heard back from Jay Young. Once we had the quote sent to us we had questions and never received a return phone call from Jay Young to answer these questions. Since we still have NOT heard back from Jay Young we went with another company to replace our unit. This has put us in a terrible spot with new renters which has not made a good first impression on us.

Needless to say the technicians do not call you directly, the tech calls the front desk who then calls you which inevitably results in poor communication by the time the information gets around to the customer. Then if you have problems or questions you call the front desk who then has to call and explain things to the technician which again leads to something not being fully communicated correctly. Basically a bad case of the game Telephone from childhood except this is real life when it matters.

The technicians were gentlemen and I felt safe with them in my home. They did a great job! They also noticed my AC condensate drain problem and checked that, too. They are considerate, fair and nice. I will definitely use them again.

Ron Brown was very professional and friendly. He worked quickly and efficiently and was very thorough. I really appreciated him getting my heater fixed and answering all of my questions.

The technicians were great! Very knowledgeable and fixed our problem quickly. I appreciated their time, and they were very receptive to any questions I had.

Did a great job. Very professional. Thought the repair was going to be very expensive but it turned out to be very reasonable.

Had a full unit replaced. Price was crazy good and the service was the same. Everything was great!

Very untrustworthy dishonest company installed my new AC unit 3 years ago came back last year because it was low on Freon and filled it and said they were going to come check for leak never did so of course this summer it was low again so now they want to charge me $180 because they didn't fix their own mistake that is just really poor service will never call again and definitely will never recommend to anybody

Outstanding service.....on a hot weekend! The knowledgeable service technician was cordial and professional and got us going within 15 minutes! I highly recommend Phil Kerr’s. The tech was a credit to the business as well as the profession. Thank you!!

I called Lowery Plumbing after hours due to a leak in a shower and I had to turn water off to house, Manual showed up around 9:30 pm and was able to cap the shower lines and they will come back and make the repairs since they have to cut into the wall and remove tile and replace tile. Very professional service tech and was fully upfront with cost of project.

Spent almost $700 and the tub faucet still leaks. The man who came today was belittling ....do you have a plumbing license? Will never use this company again.

Now, the bathroom faucet handle came off. They did not even put the faucet handle on correctly. The drain stopper assembly was also not installed properly - It appears to be forced in and I can not take it out for cleaning (Yes, I took off the retaining nut). I would give a negative if I could. Still, very angry about the poor quality of workmanship and how rude the men were.

This gentleman was Honest and fair priced! AC works perfect! Thanks a bunch for coming so quickly

Comfort Masters gives top service whether for plumbing or air conditioning!

I have been a week without hot water. They work a little bit more and then leave. I still have a water leak. My water and electric bill will be as much as he's charging. I would not recommend them for anything. I refuse to pay what he's charging.

They came to my house for repairs under Choice Home Warranty for a claim that I made to repair hose bibs. They came out took pictures and said we will submit this to your warranty company and if they reject the claim we will call you with a quote if I wanted to pay for it. They asked for the $65 copay. I gave it to them. They cashed the check as fast as possible. they never called me with the quote. it was clear when they said if they reject … they meant when they reject the claim. They clearly knew Choice did not cover hose bibs. Yes it is true that they only answered a call but they knew what it was and that it would not be covered. It would have been nice if when they called in the morning to say they were coming if they had just told me that they knew it would probably be rejected do you still want us to come.