Best Water Main Break in Baltimore MD

Our water heater went out at 430 PM and they were able to replace it same day. Responsive, professional, they fixed us right up and answered all our questions. Definitely use them if you have a water heater issue.

Professional service

My water heater broke down. I called couple companies at night and only Michael & Son scheduled appointment for next day. Ted came and replaced my old water heater since 1996 year. Ted is very professional. Work done excellent. He explained me everything and differences between 50 and 80 gallons. The huge plus he has everything in his car and I didn’t need schedule another appointment for setting all up. Another plus I have 1 year guarantee on work and 6 years on tank. If something happened with tank during 6 years Michael & Son will take care and will contacted with manufacturer by themselves. Ted saved my comfort in life and now I can celebrate new year with hot water. Thank you very much for highly professional service!

Awesome service! Fast and reliable!

Prime plumbing is our go to plumber. They are always on time, honest, and do a great job. We have used them to replace all of the toilets in our house, replace the water heater and any plumbing issue that arises. Prime plumbing employees know what they are doing and they don't leave a mess for us to clean up.For any plumbing issue I recommend no body but Prime!

Price was lower than others. Work done on time with no BS

Highly recommended Roto-Rooter, came on time and fixed the issue quickly.

Great customer service!

Service was excellent. I had a faucet that was leaking into the house from a hose faucet. The master plumber explained how the pipe froze and split. And explain to me how to keep the hose on attached during the winter so that's doesn't happen again. I really appreciated his insights and explanation. About 5 years ago the same faucet was installed and the previous technician did not go through the explanation that Roto-Rooter technician did. Very happy with my service from Roto-Rooter.

Outstanding veteran company. Were flexable with schedule and payment. Once arrived and performed service were very friendly and shared knowledge, as i am new to particular type of heating system.
Certainly going to use again and recommend to others to use.
It's great to have a company with the ethos that this one does.