Best Toilets in Baltimore MD

Super nice guy. Very quick repair that works Great! Highly Recommend

I can't say enough about Ace Plumbing. I woke up to water in my basement from a broken water heater. I frantically called around to get quotes and was fortunate enough to find Ace Plumbing. Joe was very kind and gave a very reasonable pricing. On the day of installation, two plumbers arrived. Kevin and Jeff were extremely professional, friendly and their quality of work was excellent. This explains why Ace Plumbing is consistently rated with 5 STARS. I would not hesitate to call this company again. You will not be disappointed. Thank you so much!

I’ve used Catons Plumbing and Drain for many plumbing issues over the years. I bought a house that was flipped and naturally it has come with serious issues. Bruce Jordon was my plumber this time for a plumbing leak and a new water heater. The plumbing leak came as no shock because the pipes were put on wrong and covered up. The leak could have been happening for years and finally it caused enough damage on my wall for me to notice . Bruce did an amazing job fixing the flippers mistakes, making sure everything was up to code, and more importantly making sure I understand what the issue was. He also did an amazing job cutting the drywall. I’ve had plumbers in the past that just knock a big hole to get to the leak and he cut a perfect rectangle. The water heater he came back to replace and that too was no easy task. He had to unhook my HVAC piping and squeeze through a tiny entrance to get to the 30+ yr old water heater. I’m very impressed with his work.

I would recommend Catons. They tend to be on the higher end of price, but you are getting good quality and great customer service.

They installed a new dishwasher and updated/replaced some pipes in the process. They explained my options clearly and worked quickly and efficiently. Evan and Robbie were professional and friendly!

Best experience EVER!!!!

They showed up on time. The reps was full of knowledge and did not waste my time or money i will use them again

He did very good job

Our outdoor faucets were leaking and needed valve replacement and other issues that come with age...we needed an overhaul.. David was very courteous and completed his work with confidence. He left our home/work area very clean. We are truly happy plus the work is backed by a service guarantee!

Replaced hose bib. Lou is friendly guy, did nice neat work. He arrived about 20 minutes after my phone call. Very impressed!

Very fast response time of less than 25 minutes. The technician correctly identfied the problem and fixed it! I am extremely satisfied with this service!

Awesome to work and extremely knowledgeable... Highly recommend,

We were very pleased with all the work that was performed by Empire Plumbing & Heating. Spiro was punctual, knowledgeable, and courteous. We will definitely use this business again for any plumbing or heating issues, and highly recommend them.

Callled for a clogged waste drain, explained what needed to be done as per my plumber whobeas out of town, technician shows up, didn't bring in tools from the van, I brought him down the basement, and he acted like he was overwhelmed and didn't know what to do. Proceeded to plunge the laundry sink that was clogged, which I explained, I had already tried, he then said he wanted t oik save me money because they charge $719 to use the electric snake, I told him that's what I needed to be done, somehow it took the tech 5 hours to clear out the drain, because he seemed like he didn't fully know how to operate the machine, they then took of 25% of the bill plus an additional $75. $497.00 for a waste drain is still highway robbery. Then his snake was stuck in my pipe, he suggested he cut my pipe to get it out....I talked him out of it. Started at 4pm left at 945pmThis company pretty much price gouged us for a job that wasn't that big.

Could not be happier! Howard, Zach, and James were a pleasure to work with. Your team was able to work with us and provide us with peace of mind. Price was extremely fair and I will definitely recommend Zoom to anyone ever faced with plumbing problems. I can not thank everyone involved in our project enough. Because of this experience I will call Zoom for any future plumbing problems. We had our toilet back up because our sewer line was failing due to roots. They were honest, straight forward and not pushy like most competitors. Thanks again.
Chris

Fantastic customer service. The team arrived on time, assessed the issue, explained (in laymen's terms) the process, and completed the work to my satisfaction. I'll be a customer for life!

I was charged 175.00 for, changing out two washers on two faucets and pulling out a plug in the disposal. This took maybe 20 minutes. All the reviews I read they were reasonable! How is this reasonable? Jason the owner didn’t even do the work. Mike, was super nice and showed me how to change the washers the next time I need to change it myself. Mike deserve 5 stars for teaching me. I will not refer this company, because if you are a female, Jason will rip you off. I will make sure this will be on all my social media.

BEWARE! STILLWELL PLUMBING LEADERSHIP DOES NOT GIVE ONE DAMN about their customers! Don't take a chance; heed the negative reviews and pick another service. (Joe, Brant and office staff are great though:)
To start, I have no hot water...been playing Little House on the Prairie by boiling water for baths every day... Soooo, I was assigned to Stillwell through my home warranty company. I got an auto-reply that someone would connect with me by X day (I don't want to lie; I don't remember). I never got a call so a few days beyond that I called them. The woman I spoke with didn't apologize, but no worries, she was very pleasant and immediately started looking for an appointment. The next available was like a week out on a Tuesday...follow me from here... Concerned that would be cutting it close, I initially declined the appointment and said I'd need to find another company who could come sooner - I was going on vacation that Saturday and didn't want to take the chance that after assessing the issue, having the actual work done would push me into the following week when I'd be gone. She assured me they could diagnose and get it fixed the same day. I asked if she was sure - told her everything I knew that needed to be done. She was wonderfully confident...told me they had the license on file (or something to that affect), the parts accessible, and the time. I was all in! Tuesday comes and Joe, the tech (who was great) calls, gives me the diagnosis and price beyond the heater itself, and takes my credit card information. WHOO-HOO! ...but then he calls back and tells me he can't do the job today because he has to leave for another job. WHAT?!? I call Stillwell and someone tells me its because my warranty declined the job. Nope; not true. He would not have taken my credit card information if that was the case, and most importantly, I had just talked to my warranty company. The warranty company calls Stillwell and gets the real answer - they can't do it that day because I have a power vent heater they have to order....they can do it Friday:( So I'm stuck at this point - can't call another company, so I accept the appointment hopeful nothing else could go wrong. Wrong. Wrong. Wrong.
On Friday, after being here several hours, Brant (who is sooo hardworking and all around AWESOME) tells me he doesn't have a part...and can't get it until tomorrow - the day I leave for holiday at 6am. He's tried and tried and he can't make it happen. I'm livid, but repeatedly tell Brant I know its not his fault. He understands. I ask him why they can't send one of their emergency techs out this evening. This wonderful guy calls the office and asks for me. He's told they can get someone out about 9 or 10 the next day - totally disregarding what he's told them about my vacation. When he tries again, Chrissy Stillwell (presumably of the Stillwell Plumbing family) asks to speak to me and immediately starts in...loudly advises its not her fault I'm going on vacation. What?W? Oh so now its on, lady. I told her I couldn't believe her tone and callous attitude about the situation...that I was going to blow them up on social media. She screams she's done with the conversation and tells me to make sure I call out her name in my review (My name is Chrissy; make sure you put that in there!) I'm going to let that digest...
No way she knew what had led to my frustration...and she didn't care to....and that's just sad and customer-unfriendly. What's true is that it is what it is and I'm pretty easy. A calm, understanding and apologetic tone wouldn't have the hot water on for my kids when they get home from camp after 7 weeks, but it would have made me feel like they cared. Pretend to scramble...treat me like I worked hard for the $800 you have for a job that remains unfinished. Act like you care about a household with kids and no hot water.
...and cut the Christian hold music; Christians are compassionate.