Best Residential And Commercial Plumbing Services in Baltimore MD

Todd was very prompt and analyzed the problem. Gave me estimate and with my approval performed the work. I was very satisfied and will use him again

Terrific small company. Efficient, clean, professional, friendly.

I was referred to Electric Eel by a friend. I called 7:30 p.m. on a Friday and Dan (the owner,) answered. He offered me excellent advice which saved me hundreds of dollars. He was able to come to my home on Monday and service my system, as promised. He charged me a reasonable price. I DEFINITELY recommend this company to service your plumbing needs.

Good service very reliable

The associate who came out, Rob, was very knowledgeable and friendly. Rob assessed a couple of projects that we had in mind as well as addressing an immediate need with a leak. As new homeowners, we're happy to have found a service team to help us in the years to come.

I called them and they were able to provide same-day service. They showed up on time and did exactly what they said they were going to do at a fair price. I was very satisfied and would not hesitate to recommend them.

Mr.Van was super professional and detailed with his work. He made sure everything was completed and walked us through every step of the process.

The Hardy team was prompt and professional, helping out with a toilet flange repair and setting up the new replacement after a bathroom redo ran into some unexpected turns. Great communication, knowledgeable advice, and quick work. We’ll call them again.

Had pipe leaking into a wall over a vent. Called for emergency service. Leak was hard to get to but David did a great job and explained everything. Very professional and I would not hesitate to use Ben Franklin again (but I'm hoping not to need to).

Lal came to my house quickly and was able to provide me sound information and help to make the repairs I needed. They were great! I will call again if I need any repairs.

The method of finding and fixing the leak from the toilet was explained. The costs for the repair was explained and stated. The work site was left clean after the repair.

After doing plenty of research on plumbers in Baltimore, I called this company because of their customer reviews. I called on a Tuesday morning because my basement flooded Monday night. They said the soonest they could come was Wednesday morning and would be here between 9 and 9:30am and would call when they were on the way. at 9:15am I hadn't heard anything so I called. When I called they had no idea what I was talking about. No idea of the appt or the project. So the EXTREMELY RUDE man on the phone (I think he said Mark Butler) told me he would try to find out IF someone was coming. I said IF???? He responded that there were a lot of people there and he didn't take the order so he doesn't know if someone is coming. He was rude and nearly yelling at me because I was questioning IF someone was coming and not when?? He called me back and said someone would be here around 11:30am. That time was not as avail for me and the fact that the company was so unorganized no one knew what anyone else was doing and especially because I have never been talked to like that from a vendor - I decided to start from scratch and look for someone else. I am disappointed and upset that I did my research, waited with my basement in this condition so I can work with this company and now I am starting all over again - but I think better then that then enter into a job with a company that does not have their stuff together and then yells at the customer when they ask questions. I don't have a company I recommend yet, but I don't recommend calling this company.

I was referred to Russell by my co-worker and I must say I was very pleased with his professionalism and his work ethic. He was able stop my leaks and repaired it within minutes. Highly recommend!

Nick was recommended to us by our electrician. Nick is very responsive and can always squeeze us in. We first used him to hook up our new dishwasher and ice maker. The installation guys wouldn't because of my pipes were considered 'old'. Regardless, Nick came over in the evening and had both hooked up quickly. He even moved my old dishwasher out to the garage.

Recently, we used Nick to clear our clogged kitchen sink drain. He came out the same day and was done in under an hour. He is great to work with and I will definitely recommend him.

Joe and Max came to install a flex line and bring my gas valve up to code so I can have installed a new gas stove. They both were courteous, knowledgeable and helpful. Then I had a follow up visit to check on the furnace pilot light from Matt who was also helpful. I have used Stilwell for a previous issue with my toilet and had a new toilet installed by Josh. So far everyone has been great!

Told there was no fee to come and do an assessment. Showed up and did the assessment and made up an excuse for why they wanted to charge me $150. Said the part needed had to be ordered and they would get back to me. Told me the part was not available and a full replacement was the only option (3K dollars worth of replacement). I called the company who makes the toilet and they said it was in stock and shipped it to me with 1 day delivery. Called them to ask more questions and set up install. Never returned my calls, never returned my money. Had to contest the charge. BEWARE THEY LIE!!!!