Best Hvac System Installation in Baltimore MD

Len the Plumber was fantastic. Our technician Samuel was professional and courteous! This will definitely be our go to for all plumbing needs.

Keith and Mikey did a great job replacing our dryer vent. They were efficient and knowledgeable and explained everything that they were doing clearly. Highly recommend!

Caleb and Mo did Warranty work on my AC unit that I purchased in April 2023. They did excellent work and explained everything they did for the repair.

I was impressed with how fast the job was done and I will use Stokes Plumbing and Mechanical for all of my future plumbing needs. I am already a repeat customer! I had a leaky faucet repaired and a new bathroom vanity installed.

I forgot that Fitz Mechanical was the installer of my furnace, but when it was in, they removed the old furnace (THANK YOU THANK YOU), and did a beautiful job on checking up on it (FOR FREE), any problems I wanted checked out a few weeks later.. And the cost of the new furnace was two thousand dollars less than any of the other furnace companies in my area. However there's been an army of sales calls from home warranty companies that I considered, but am through with, and maybe Fitz was pressured into being part of this conglomerate of sales calls, which I am sorry has happened to them. So that there is no misunderstanding about this, I would like to say that FITZ MECHANICAL IS THE BEST CHOICE FOR FURNACE INSTALLATION AND MAINTENANCE!! if they also offer home warranty plans, I would make sure that some other warranty companies do not hack a potential customer into being sold a program that is not FITZ!

TL;DR - I was the customer from heck, but all 8 of the Horizon personnel I worked with were friendly, patient, and incredibly professional. They bent over backwards to earn my trust and confidence, and delivered superior results!Our furnace stopped working the day after Thanksgiving. I called Horizon in the morning and they had a tech, Shawnte, to our house shortly after noon. Shawnte was great. Very friendly and very fast. He quickly advised us that the furnace shut off because a roll out switch had been triggered. This condition typically happens when the heat exchanger has been cracked, and it can result in very high levels of toxic gases in the flue. I watched as Shawnte checked the exhaust gases with a probe, and the readings were in the thousands of parts per million when they should have been below 50. Shawnte's boss, Carl, then came out with a camera designed to check for cracks in the heat exchanger. I sat with them as they inspected the heat exchanger and found a series of cracks exactly where they predicted they would be.They had a sales person, Rebecca, out to me that evening. She put a very thorough system estimate in front of me, based on the options I wanted. She answered almost every question I asked, and, when she didn't know the answer, she called Carl, the service manager who had come out to my house, to walk me through the details of the system, Horizon's parts and labor guarantees, and how their installs differentiate them from other HVAC companies in the region.Later, when I decided I couldn't foot the entire cost of the very nice system I had Rebecca spec out for me, she came all the way out to my house AGAIN (on a Sunday!!!) to help me pare down when I was seeking, sweetened the deal with discounts, and even had me speak with her sales manager, Cameron. Keep in mind that my conversation with Cameron happened at 7:30pm on a Sunday night! In the end, I agreed to a system that was still very nice, much more efficient than the system I already had in my house, but without all the bells and whistles I thought I could afford.Horizon had a team out *the very next day* to replace my system, and the team, Adam, Tim, Sean, and Dominic were just incredible. Friendly, informative, and patient. They even stopped in the middle of their work to answer questions I had about the system they were installed, etc. They worked for 12 hours to get it all done that day, and Tim and Adam stayed late to walk me through all the ins and outs of my new system and thermostat.Definitely recommend!!!

Mr Lee and all the workers with him always presented themselves professionally. They kept us inform either by text messages or when on the job of all the work needed to be done. So we knew exactly what to expect. They were always arrived at the time they stated as arrival. They stayed & did not leave until the work was completed. I was most satisfied with their work & would recommend them to others.

Keller Plumbing and Heating is a wonderful company! Over the years they have replaced and serviced our heating and air-conditioning. They completed a major renovation on a bathroom and have taken care of numerous plumbing problems over the years. Always professional and friendly and competent! We would not use another company.

Justin was amazing to work with. He was informative and helpful in making my decision. Would definitely recommend Supreme and I will be requesting him!!

On Friday, June 10th, after waiting 4 days for another service provider who was also going on 2 hours late, I called BMC Services. I spoke with Michaela who was courteous and professional. She asked what issue was having and how quickly I needed someone to come out. She made sure I understood their hourly rates and that it did not include parts. I told her I needed someone out today. She asked me to hold briefly while she spoke with the scheduler and confirmed they could have someone to my home within 90 minutes.

I asked about payments they accept and if the technicians could accept those payments on-site. Michaela advised she didn't handle payments but she would check. After another brief hold she advised after service was complete they would call me for payment. BMC Ssrvices arrived to my home within 30 mjns and identified the issue as well as completed the work in less than two hours. Our AC was working like new and they told us tips to keep the system from having future problems. David and Kevin were the technicians and provided excellent service including going above and beyond to clean out the coils on our outdoor AC unit.

Later that afternoon I received a call from Ashley for the payment. I gave her my credit card info and she asked for my email address to send me a copy of the receipt. From start to finish BMC was responsive, friendly, professional and most importantly able to get the job done.

Sam was simply OUTSTANDING!! Very professional and quick!! Thank you!!

Horrible experience. If they call you back they will price gouge you even when they don't fix the problem. Read other reviews and know I was right if you dare work with them...

Dealing with A J Michaels was as good as it can be. The were courteous, efficient, timely, professional and to my observations, did an excellent job. And, it was for less money than I had expected.

Abend Plumbing & Heating company came to my home and found out that the sump pump was installed incorrectly by another company. They were able to fix the problem inaddition completing there job. They cleaned up after themselves very well.
Anamaria and Katie were both professional when you call the office. I would recommend this company to anyone.