Abend Plumbing & Heating, LLC

I live in a very old house with very old plumbing and appliances. On top of that my water heater and furnace are in a crawlspace under my house with only a trap door to enter through. I knew it wouldn't be easy to remove our very old hot water heater and install a new one but James & Joe did a FANTASTIC job! They wrestled the old beast out. They replaced extremely old valves and brought everything up to today's code. There was an issue with my low water pressure which made their job harder but they stayed until everything was working perfectly. This is my first use of a plumber in over 15 years and I can safely say I won't call any other company for my future needs. They showed up quickly thanks to Katie, which was wonderful because we had no hot water. They worked very long and hard to get our hot water flowing again. My house is definitely not the average home (old & not laid out well) which makes these sorts of projects harder but James & Joe really know their stuff and got it done. I HIGHLY recommend Abend Plumbing & Heating, they're great from start to finish. With the cost of everything so high these days I was afraid how much this job would cost but I believe I paid a very fair price for all the time and work done. If you're concerned about cost I would definitely call Abend for an estimate, they honestly do great work.

The service was excellent....from start to finish. The crew were very considerate in answering my questions about the outside water pipe leak and explained how they would have to dig up the yard to run the new line and replace the pipe in the basement....and very polite. I will recommend ABEND to my neighbors here in Brooklyn Park...and to anyone who needs plumbing service.

Professional and experienced. Excellent work. I am very pleased.

Willis came out the same day that I called and was not only courteous, he also explained my plumbing issues and told me how to prevent it happening again. He is a true professional.

Thank you Abend Plumbing for the rescue. During a bathroom renovation, a drainage problem was uncovered.
This renovation revolved around bringing an ambulatory loved one home. Abend mobilized on short notice to fix two major issues.
They even took time to help friends put together walkers and other assistance devices in preparation for our return from skilled nursing home in another state.

Highly recommend Abend Plumbing & Heating! They were very professional and friendly.

DO NOT RECCOMEND. VERY OVER PRICED , they do flat rate pricing and say its a very hard job & will take time to fix, then there in & out in 40minutes. if you include drive time to go back & get here tools & parts (which should be on their truck) was a total of 1hour & 29 minutes for 650.0 dollars. so they scare you then give this price then get the repairs done fast. then when i made a complaint. i was told flat rate pricing. so thats how they get you. and the owner is a real piece of work. very ignorant & likes to yell. and stop using the race card. has nothing to do with anything. and my wife was happy until we found out we were RIPPED OFF. AND DONT KNOW A THING ABOUT ME. your the one ripping people off not me. and i didnt say i wouldnt write a review if you gave me a hundred dollars. i would have wrote i anyway. and i would of wanted alot more then a 100 dollars off after the rip off job you did. tech made it seem bad but really wasnt then you say its flat rate to justify the TERRIBLE OVERCHARGE. like i told you on the phone, you need the money more then me. LEARN HOW TO RUN A BUSINESS LADY. STOP RIPPING PEOPLE OFF

I called for emergency plumbing tonight. I asked for help with our frozen pipes. The lady said to get heat into our crawl space, which I told her wasn’t possible. She told me to heat the cabinet. I asked if I should turn the water off, she sounded very annoyed and said “sure. Ya sure. Ok have a good night”. Not helpful AT ALL!

This is a woman owned business/ they are exceptional— knowledgeable about products and brands, extremely responsive through a chat feature and the plumber who performed the work was efficient and left the work area clean. They repaired a bathroom shower leak, installed new garbage disposal and kitchen faucet. Very professional, good quality and value.

They're wonderful. Hundred year old house that had real problems. Katy, Mike, Anamaria, Zachary and Jim. A great team and easy to talk to.

They provided a septic inspection. Great job, quick response and quality work. Highly recommended.

Excellent experience from start to finish. Extremely professional, friendly and competent. Would highly recommend.

Called that morning and by the afternoon they were there, provided a drain cleaning and replaced my toilet same day. I was notified they were on the way and they have awesome pricing. I will use them again and refer them to friends and my HOA.

Great experience with Abend Services.
They do a quality job and they stand behind their work. Definitely recommend them.

I had a leak issue that was addressed by a less than favorable plumber with Abend. The work, however, was done well and the communication was superb. I noticed there was an issue the next day and called the owner of Abend. I discussed the plumbers who were at my house and concerns. She quickly apologized and told me she would take care of it. She sent a new plumber who was very nice and informative. He made me feel comfortable and explained everything. I never felt forced into anything and we talked about other issues around my house and he was very kind to tell me what I could do to remedy them on my own. He never sold me something I didn’t need. Although my first experience with Abend was not a good one, they did everything and more to make up for it. Thank you Abend!!! Also the pricing for the work that was done was very fair.

Abend always does a great job!

Remove old sink and reverse osmosis system. Install new sink with faucet and sprayer hose.

Quick response, reliable and easy to deal with.

Quick response, efficient and professional. We would definitely use them again.

They were available and provided excellent customer. Before calling, I tried other vendors and either received no availability or didn't offer the service. I would recommend

Katie and the whole team I engaged with — Jessica, John, Willis, Zack — are AMAZING! I highly recommend them and as a new homeowner, I am truly grateful that I found them. They explain the work in layman’s terms and provide detailed explanations and fully disclose / discuss pricing. No surprises. They are thorough, clean (they always use drop cloths and clean up well!) - just true professionals. Highly recommend.

Very good service

Came out on a Sunday to get water heater working. Quick and accommodating service. Thank you!

Abend has been very responsive, helpful, and professional. They very competently handled my plumbing disaster!

Our 23 year old water heater finally died and in less than 24 hours they were out here and had a new electric one installed. Very professional and friendly. We will be using them again for any other issues that may arise. :)

They were very professional and on time the price is was very reasonable

I've usee Abend Plumbing for pipe leak issues and repairs at my property since I bought it and I've been satisfied with their work and service. They are responsive and work with your budget to the best of their capability to get the work done on time and with good quality products. I'd recommend them for sure for any plumbing work you need to get done.

I called Abend to help with a plumbing problem at my moms house. I couldn’t ask for better service. From the initial call to finished job they were absolutely great. Definitely will call them again if needed and will definitely refer this company

I had a great experience with Abend plumbing. Earl and Joe were both great. They were timely, professional and did great work.

Did a great job cleaned up after they were done put a cap on the wall after fixing the top would highly recommend this company.

Did an amazing job
Will definitely do business with them again.
100% referral them.

Abend Plumbing & Heating company came to my home and found out that the sump pump was installed incorrectly by another company. They were able to fix the problem inaddition completing there job. They cleaned up after themselves very well.
Anamaria and Katie were both professional when you call the office. I would recommend this company to anyone.

I own an old home in Baltimore and will always call ABEND plumbing for all my plumbing needs!!! I’ve used them 4 times and had a great experience every time.

Thanks
LaToya and Andre Nix

Wonderful people to work with...very friendly and very professional....fair prices to

Abend continues to rise to the occasion, always looking for and finding ways to come through for their customers. Thank you Katie A., John A., Jessica C., and Joseph D.
You all really saved the day!

Thank you so much for the help!!

Abend Plumbing is a phenomenal company! My daughter owns an OLD house - virtually nothing to code and the two gentlemen from Abend Plumbing came in and had to deal w/so many issues yet proceeded in such an efficient, professional, caring manner. I HIGHLY recommend them - they are HONEST, RELIABLE and REASONABLY priced!! They are the only ones I will use!!

I highly recommend getting plumbing repair work from Abend! My experience was so awesome. My hallway bathroom toilet had been running for a week so I started turning water valve off behind the toilet; the 3rd day the knob turned but the water would not shut off. I thought I could repair it by watching YouTube but after a few videos I didn’t trust myself. I contacted Katie 1130pm and told her how my bill was going to be high because my toilet been running non stop for 2 days and explained my issue, 730am she contacted me back, 4pm she let me know Jim would be coming out within an hour, within that hour Jim contacted me letting me know he will be on the way. Jim came and educated me on the issue and showed me where my main water switch was in cause of emergency. He started on my toilet and was done within 20 minutes. Excellent customer service, knowledgeable, professional and super fast. Jim cleaned up and took all trash with him even after I told him it was ok. Jim was super pleasant and patient as he listened to my rant about YouTube. Long story short Katie and Jim were awesome and I am totally satisfied with my experience! I highly recommend getting any plumbing services from Abend Plumbing and Heating!

Oh my goodness if you are in need of plumbing service the only company to call is ABEND they are the best of the plumbing world, Amen

Professional from the first phone call. Very organized and communicated schedule and availability clearly. Work was completed on time and per quoted price.

Abend Plumbing did a fantastic job fixing a leaky hose bib for us and removing the hose that had gotten stuck. Whenever you have to call a plumber, you're afraid of what it might cost, but they made the process easy and did the job for a fair price. Their tech was polite and respectful and made my wife feel comfortable when I wasn't there. I would highly recommend them.

Excellent service, quick response.

always communicating with you about timing of service. Second time I have used them on an emergency basis and was able to get in that morning.

We had a really big, messy job. Abend was the most reasonable quote and was able to complete the job quickly. We did have a few bumps in the road but the owner worked really hard to make everything right.

Show up on time technician was very efficient in explaining what he was doing an why it cost what it did they offer good flat rate pricing he was very nice and cleaned up after his self

They were ok except that i paid $300 for boiler maintenance and they sent someone without the kit, didn’t clean it, but just inspected it. Their HVAC guy is knowledgable and i like him. But for boiler maintenance i recommend talking to your fuel supplier.

Crying tears of joy. Abend went above and beyond. They were sent out to me by my home warranty company. They came promptly, worked with my limited schedule availability and kept lines of communication open as they had to make three separate visits - kitchen sink was clogged but apparently the pipes had corroded and had to be replaced.

I have AHS Warranty (American Home Shield -which I do not recommend - check out their FB page). Of course, they did not want to cover it. Were coming up with all sorts of reasons why it did not meet their criteria for coverage.

Beverly at Abend went to bat for me and after some work, SHE GOT THEM TO COVER THE WHOLE $800 bill!!! If you are looking for a good plumbing company, look no further.

They were professional , responsive and flexible. They stayed until everything was working correctly on our complicated setup which we really appreciated!

New review:
Plummer did what needed to be done; came out and fixed issue, so no problem there.
Customer service is very bad.
Started with a 5 star review but after the experience with receptionist/billing it has changed my view of this business.
Would not recommend.

Living in a condo building, with multiple units sharing the use of the mainline pipe, its inevitable that the ground-level units require greater plumbing maintenance.

Zack and Joe came to my home on a short notice and were able to get the plumbing job done quick, efficiently and they left my home clean.

They aren't good plumbers, they're the best!

Dustin, is courteous and very knowledgeable. I;m a first time home buyer, I called about my problem with my bathroom commode. I sign them up as my preferred plumbing company. Very reasonable cost!!!

Willis' service was great and provided prompt attention to my emergency service that my home warranty company couldn't. Jessica was provided amazing customer service when I called on a Saturday night for immediate plumbing services. Great company and service, thank you!

Abend plumbing did a great job! They were quick to get out and find out what was going on with my sewer line and worked with me to get it replaced as quickly as possible.

Scam company. Always ask for an itemized invoice. Technician came by Saturday morning at around 10 am and I get an itemized invoice (which I specifically requested) stating after hours service fee. The total invoice is also $75 more than what the technician said I would get charged. Technician was great though

Furnace repair

My shower would not turn off, and my sink was also leaking into my ceiling and starting coming through the floor. One call to Abend Plumbing and they were at my door within 30 minutes! The gentleman was professional, cleaned up everything and had everything fixed and in perfect condition within two hours! The customer service was amazing, the price you couldn’t beat, and it was just all around a great experience. I will never use another company again!

Great Response! Great Service! We ve set them up to be our preferred plumbing vendor for our rental homes.

Always prompt, responsive, and professional

great experience. Very pleasant staff. We needed help asap and they came out, did the estimate and got me together the next morning. I recommend this company. Everyone was very helpful and professional

We can't say enough good (great!) about Abend Plumbing. We had Abend out a few weeks ago on an unrelated matter, which they took care of promptly, courteously and accurately.
Then last week we found we were in need again of a reputable plumber -- and in a hurry, since our shower was affected this time. As before, they (Jim and Joe) came out promptly, diagnosed the cause of our trouble, told us what needed to be done and within 24 hours, Jim had our shower back in perfect working order. Abend is the best -- responsive, knowledgeable, polite and we'll call them again without hesitation if/when we need a plumber!

Super helpful company. I had a plumbing emergency and was dealing with a nightmare home warranty company to cover the repair. Abend answered all my calls day and night and even reached out to the company to help assist with getting my repair covered. They came out and got everything done quick and easy. Jessica was amazing came thank her enjoy!!

Great company reasonable rates

We have used Abend Plumbing and Heating on several occasions and have always found them to be fast and courteous. On our last occasion, we were in dire need of getting our two bathroom sinks unclogged and called on a Monday morning (always tough)! They sent a technician out by Monday evening, started the job and found that additional work needed to be done. The techicians were courteous and kept me informed of every step of repair. They were able to come back Tuesday and finish the job. Plus, they worked around my schedule on Tuesday and we are grateful to have our sinks working properly. I know they have a good reputation because my parents used them decades ago when Mr. Abend started the business. Their reputation and customer service speaks for itself. I would highly recommend them!

Abend plumbing remodeled my bathroom after the old shower had leaked ruining the walls. They replaced the walls as well as new shower installing a seat within the new shower. However the seat was put in incorrectly and started leaking underneath the seat and once again into the wall. So needless to say I do not feel that it should be necessary to remodel a bathroom every 7 years.

Excellent - timely and efficient.

I have used Abend Services since I became a homeowner and they were recommended by a family friend. They are always reliable, good communication, honest and affordable. I highly recommend them to anyone who needs plumbing or heating services.

Chuck was able to come in and fix a problem that another plumbing company screwed up. Thanks ABEND and Chuck, thumbs up!

They arrived after hours to accommodate my schedule. I will be using them for future issues.

So happy/relieved to have had a colleague of mine recommend Abend Plumbing. They were able to fix all my plumbing issues the day I called. Very professional and knowledgeable. They got the job done and cleaned up. I highly recommend them for all your Baltimore City plumbing jobs! Thank you again guys you really go above and beyond for your customers!

We had a main line sewer pipe give out , had a hole about the size of a quarter right over our kitchen , called abend they rearranged thier schedule to fix our problem right away . They came looked over the problem and fixed it within an hour . Very quick and efficient. Highly recommend this company .

I would highly recommend this business. The plumber Willis was highly skilled and very professional. I can't ask for better quality service. This is the 3rd time I have used Abend plumbing over the years; they have always given me good price and good service.

Been using them for years. Great work, quick response time and easy and smooth with great reports and invoicing.

Abend was phenomenal! We had an emergency pin hole leak and they were able to get us on their schedule immediately! Willis came out and was very professional, knowledgeable, and super efficient. Definitely recommend Abend to anyone who needs plumbing services!

Furnace repair

Abend Plumbing came out, removed a high end toilet that the previous owner installed that seemed clogged and would not flush. Abend got there super quick, snaked the toilet, unfortunately, it didn't take the first time, but they came back the next morning, very early, (we were still in bed) removed the toilet and snaked it again! They applied our payment from the previous day to the work they did on the second day, and I will tell you it was one of the best plumbing experiences I have ever had. Call these guys, they WILL treat you right!

Technician was very efficient and professional.

They did a great job explaining things to me and answering my question. Very pleasant. Cleaned up after their job very well. Did a great job and I would use them again. Office people were very nice.

Very professional and prompt, I would recommend this company if you need a honest plumber

The plumbing tech was super professional and very knowledgable. Great help in detecting the exact source of the leak and was able to fix immediately. Thanks so much for your prompt response!!

Update!
3 years later this is STILL my go to plumbing/hvac company.. this time David was sent out, he was awesome!
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Rick was the absolute BEST! We had a leak that he found and repaired. He was also very confident and knowledgeable, excellent customer service and reasonably priced. Would highly recommend!

The two gentlemen plumbers who were assigned to my project were OUTSTANDING in every detail. After working with 2 other plumbing companies, who were horrible (sent technicians who did not have the necessary skills and knowledge to do the job), I was concerned if all plumbers were the same. These two men were skilled, knowledgeable and tested their results several times before leaving. I will NEVER use anyone else but Abend Services again.

The technicians came, open the ceiling but did not find the leaks but the next day the towel we put on the floor was wet. We don’t know what to do next at this time.