Best Home Renovations in Baltimore MD

Called and had someone out the next morning to replace a water heater and a pressure reducer valve against the main water line. Easy, speedy, & professional. Highly recommended.

Tim Paul was the tech that serviced my home. He was very professional and courteous.

Feeling a little down because of Covid 19, Tim boosted my spirits by telling me “focus on the little things, the things that matter like, your kids laughing upstairs! “

Malachi D.

The associate who came out, Rob, was very knowledgeable and friendly. Rob assessed a couple of projects that we had in mind as well as addressing an immediate need with a leak. As new homeowners, we're happy to have found a service team to help us in the years to come.

I had a faucet leak in the middle of the night on a Sunday. I contacted this plumbing service and they responded quickly and came out that night. Stopped the leak and returned the next morning to replace the piping. He was very prompt and professional even in the wee hours of the night. I highly recommend

We called LJ Butler for an emergency sump pump issue at 8pm (Rotorooter had cancelled on us last minute without any notice...and honestly we're kinda glad they did because we were forced to find an alternative and found LJ Butler). Wes Butler was immediately responsive, showed up 12 minutes after our phone call, diagnosed the problem and worked on it right there and then. He was extremely professional and friendly, and explained everything to us clearly. We were very impressed with his work and definitely recommend him.

We had our water service replaced by Catons. Happy with the job, friendly and helpful people. From the first phone call, email to the crew at the jobsite, good communication and great service. Thanks, guys. (And gals)

Serviceman was courteous and competent, took about 1.5 hrs. to “power snake” a stubbornly clogged kitchen drain, cleaning out the line for approx. 100ft.

The company charges a flat rate of $681 to unclog a drain line, but upon inquiry was given 20% off (10% Veteran, 10% Senior) so the total bill was $544. Very expensive, but the company came right out and the problem is now in the past. My old reliable plumber (Dave at Pipe Rite) would have charged me half that price, but no longer in business.)

What a great experience from start to finish! Within 2 minutes of requesting a quote via the Empire website, Spiro called me. The job was installing an outdoor spigot, and after asking detailed questions over the phone, he stopped by to fully assess the existing water line. The price he quoted was reasonable and well within the range I had researched and budgeted for, so I was able to get him scheduled for the job the very next morning. Now, here I am, less than 24 hours later, with the work completed and happy beyond words to have outdoor water access. Spiro was friendly, knowledgeable, respectful, on time, and overall a genuine pleasure to have in my home. Highly recommend Empire Plumbing & Heating!