Description
4 Generation of Excellence
Saffer Plumbing, Heating & Electrical is your plumbing service expert in Baltimore, MD, Timonium, MD, and the nearby areas. Our customers count on us for quality plumbing services at reasonable prices. Our focus on exceptional workmanship and the maximum amount of value has made us one of the most trusted plumbers in the local area.
We are a fourth-generation, family owned plumbing company. Being too young for World War I and too old for World War II, our founder John W. Kaiser started his one-man plumbing shop on Arizona Avenue in the 1940's.
John had four daughters. The second eldest, Catherine, met and married Michael Saffer. A D-Day Navy Veteran, Michael came back from the war eager to start a family and get
SERVICES
Appliance Installations, Bathtub Installations, Breakers And Electrical Panels, Directional Boring, Gas Leak Detection And Repairs, Gas Line Services, Gas Water Heaters, Heat Appliances, Heating Systems, Home Plumbing, Home Renovations, Hot Water Radiators, Kitchen And Bathroom Remodeling, Master Plumbing Services, Plumbing And Heating, Plumbing Project, Pressure Regulator, Product Training, Residential Plumbing, Sump Pumps Battery Back Up, Trenchless Water, Water Boiler Systems, Water Filtration And Softeners, Water Filtration Systems, Water Heaters And Tankless Water Heaters, Water Line Repairs And Replacements, Water Lines Bathroom Remodeling, Water Proofing, Water Treatment And Filtration, Water Treatment Solutions,
Reviews
After trying to solve our upstairs bathroom sink drain issue ourselves and winding up with an additional problem (snake stuck in pipes!) on a Sunday during the pandemic, I called Saffer Plumbing. Add my voice to the choir singing Saffer Plumbing’s praises! WOW WOW WOW! In under ten minutes, Chris came to our house to assess the situation and five minutes later, snake unstuck and drain unclogged! Saffer Plumbing is amazing and certainly has our appreciation and admiration (along with any future plumbing concerns!). Thank you, Chris!
Elisabeth Glowatzki
2 years ago
Our 1920 bathtub was seriously clogged and needed all new 'inner works' to be usable again. Saffer Plumbing fixed this professionally, and did a great job.
Elizabeth Mason
3 years ago
Gabrielle Moore
2 years ago
They are reasonably priced professionals who arrive on time as promised. Work does not drag on, they follow safety protocols. I've had both plumbing and electrical work done and I'm very satisfied. I will continue to use them as projects arise.
I felt so much peace when Saffer professionals were doing their work, and when they were done. The two Saffer men who came to my house were truly committed to helping me with my plumbing issue and NOT to emptying my pockets. Saffer will be my ONLY plumbers and electricians.I am so thankful for them and for the peace of mind that unexpected disasters will be unlikely. However, if a disaster occurs, I will be in good hands.I HIGHLY recommend them!
Saffer plumbing was outstanding. I have been looking for a plumbing company for quite sometime. I found a great one Sauffer is the best. Justin was great he was helpful and professional.
Mike Anderson
9 months ago
We recently got a free estimate from Shaffer after they were recommended to us.JD Vincent was the estimator that came out and he was phenomonal. I'm a service tech in a different industry and I really appreciated his honesty and professionalism. He look at our issue, gave us a rough idea, and is sending over a quote.The whole thing was fast and he instilled a lot of confidence in the situation.I'm usually not thrilled about having to get anything repaired but he was straightforward and realistic.I'll reccomend saffer to anyone who's dealing with the frustration of plumbing issues!
David Orozco
2 months ago
We suddenly had a backed up kitchen drain all the way into the basement. It was Sunday night right before Labor Day. They sent a guy on call and he was here in 35 minutes. Jason Gallano went right to work identify the problem and stayed approximately 2-1/2 hours until everything was fixed completely. We are very appreciative. Jason was cool and calm, very efficient, knowledgeable and exceedingly polite.
Heather Long-Dills
3 years ago
Lucinda Shure
6 months ago
You folks are now my BFF plumbers. Great experience, tech was outstanding. Can't say enough good things about Saffer!
James McMenamin
3 years ago
Saffer Plumbing repaired valves in our house. They were clean, friendly, and quick and everything works as estimated.
They recently came soon after I called to look into water that had leaked in my basement from possibly the ejector pump. I really appreciate their responsiveness in this emergency situation. They have done plumbing work for me the past few years - reliable, quality work they stand behind.
William Cornish
a year ago
Lisa Signorelli
a year ago
Amazing! Called in the morning because of pipe leaking in basement. Steve there early afternoon. Fixed though coming back with a small part for shower handle. Great guys, fast, efficient service. Because of that I bought a service plan!
Brooke Gibson
5 years ago
I had THREE different plumbers from Saffer come to look at my leaky shower, including the owner. I paid them to replace some of the grout, which did not fix the problem. They then tell me that I have to rip out the entire shower to replace the pan underneath my tile, and of course quote me on the project.Only when I looked at it myself did I figure out that the only problem was the CAULK in the bottom corner.They attempted to get me to spend over $5,000 when the problem was solved by a $5.99 tube of caulk. Terrible. Terrible...
DEBORAH Torres
2 years ago
Saffer Plumbing is wonderful, you have great reviews and recommendations! WHY ..Vincent IS WHY .HE came to my home on time to provide a quote for services! He installed 3 faucets in my home . He put a mat down before he walked in my home which I thought was amazing and thoughtful! He went over everything. completed the work fast. The prices were more affordable than I expected. When he finished the work he went over everything and made sure i didn't have any questions about anything. He drove a pink truck which was awesome too!I am a homeowner its hard to find affordable plumbers. I will be calling again!Thank you Vincent!
Candice Slechter
a year ago
Vincent was incredibly helpful with my shutoff valve issue, and presented clear and reasonable estimates for fixing it. We just moved to the area, and I'm relieved to have a reliable and honest plumbing professional for the future.Update: Dale was very helpful as well and replaced my shutoff valve quickly. No issues at all and I will use Saffer again in the future.
Stephanie Hull
5 months ago
Saffer never disappoints! Quality repairs that don’t break the bank, and their plumbers and staff are always professional and considerate. Happy with our recent toilet and dishwasher installation.
Professional, HONEST, reliable
Michael Tyburski
5 months ago
Brent did a spectacular job in fixing a busted pipe as well as replacing a couple of valves and our water main valve. We really appreciate his service for fixing our emergency in such a quick amount of time.
clarinda harriss
4 years ago
Christopher M
2 months ago
Paperless, professional courtesies not always afforded by established blue-collar businesses are received when you hire Saffer. Plumber who fixed the situation: an upper echelon operative who takes the job seriously and wants clientele to know what they are getting and for how much. No work is done before approval and quoted costs. Find out ahead how long the job(s) will run and you'll be able to better plan your day around the sometimes lengthy hours the work entails. Still, the workmanship (and womanship) are top tier local and long-running, so hire Saffer for your next elec/heat/plumb!
Months ago they came in to adhere a aluminum hose for my dryer. They charged us $400. For a $14.00 part . Am still mad.
Tadoria Hawkins
4 months ago
Never gave me a receipt, I call 2-3 times each time the response is, I will let accounting know, my service was a week ago still nothing . I’ve had 2 other types of service done in my home with different companies the recipient were in my income the same day.
Tsedenia Woldehanna
3 years ago
They are great...very responsive and caring and got the work done fast. I am glad i found them...will defiantly use again
Rhonda Diggins
3 years ago
Adam Lindquist
3 years ago
I got three quotes for the work I needed. The other companies quoted me for a lot of extra work that I didn't need. Saffer came in and saw that there was a simple and affordable solution to our problem and saved us at least $1,000 if not more. Will always use them from now on.
Claudia Salzberg
4 years ago
Caroline Hebditch
3 months ago
Very thankful that a friend referred me to Saffer! Brent couldn't of been more professional. He explained all my repair options in detail, was patient while I made my decision and added more information to help, and went over-and-above to make sure the the old toilet was flushing to the best of it's ability before he left.He cared and it showed.
I use Saffer for electric and plumbing. All of their staff are professional, incredibly helpful, and are clear experts. They do the best work! Today, Jeremiah (electrician) installed a new 240v outlet. The appliance guys made issues with it, and Jeremiah came back the same day to fix everything and installed the appliance. Brent (plumber) did an excellent job tying off our gas line this week. They prioritize you and take good care of you! They never talk down to us and answer all our questions with clarity and kindness.Update: Weston and Walt are awesome, too! so professional with the very late Baltimore City inspectors. And excellent craftsmanship!
Paul Samaniego
10 months ago
Had to deal with city permits and inspections - Team at Saffer were extremely helpful, especially Kerry who I mostly interacted with. Saffers assisted me every step of the way including responding to my queries after work was completed. Exemplary customer service, I highly recommend.
Linda Hellmann
2 years ago
Yes, I'd highly recommend Saffer Plumbing - Bruce Jordan was exceptionally professional, timely and responsive! (repaired a hot water dispenser)
Jessica Hammer Harrell
3 months ago
Chis and Bam wdre super responsive and helpful in explaining the diagnosis of our issue. We have our repair scheduled for next week, extensive work and feel confident that it will go smoothly and professionally. Thanks Chris and Bam!
Catherine Shelley
a year ago
Steve and Bam are excellent professionals.
I have been using their services for years. They are competent, dependable.
They did big jobs and small jobs in my house. I would definitely recommend this company.
Denise Johnson
a year ago
I would recommend Saffer Plumbing, Heating & Electrical Lee my service guy was great to work with he replaced my gas line to my dryer, he was experienced, knowledgeable, respectful, quick and cleaned up his mess (work area) great job and work ethics.
Steven Kapinos
a year ago
Arrived early. Very professional. Quickly accomplished work. Very respectful of owner opinion. The perfect plumbing experience.
Philip Henry Sheehan
3 years ago
Brook and Bradley did a great job with replacing my toilet. They took the time to make sure the job was done right, even if it wasn't the original plan. They were very knowledgeable and did a great job of outlining my options for moving forward. (In other news, they had great taste in music and were very patient with my nosy dog!)
Bruce Robinson
2 years ago
We have used Saffer Plumbing for forty years and never been disappointed. their new customer policies are just icing on the cake, a cake that is good, professional service on time and at a reasonable price. Family owned, they treat their customers like family that they like!
Bethany Isaacson
a year ago
Michael Callahan
3 years ago
Great job. Always friendly and fast. Great work guarantee!
Michael McCune
a year ago
Dan was our plumber and he was excellent. He was friendly and was able to fix everything for us in great time. Would definitely recommend!
Great, Reasonable Prices and Great service, and Friendly,,💯💯💯💯💯💯💯💯👍👍👍👍👍👍🤗🤗🤗🤗🤗🤗🤗👌👌👌👌👌
Randi Reichel
2 years ago
Alyson Schwartzbauer
3 years ago
The Plumbers sent by Saffer, Rick Wright and Mike, were very good. Our bathtub drain was extremely slow and, after looking at it, Rick determined that the cast iron drain pipe was the cause. The old drain pipe was removed and replaced. The tub now drains freely. Rick and Mike did their work quickly and cleaned up completely when the job was done. We are very satisfied with their work and the service that Saffer has provided over the years.
Evelyn McCann
4 years ago
Fast, courteous, and highly professional service.
The folks at Saffer are truly the way to go. They’re honest, on time and helpful. I truly appreciated Steve’s help with running a tv line to ensure I didn’t have a cracked pipe after being told I “definitely did” by a plumber at LEN (which I will absolutely never use again). Thank you Steve & folks at Saffer - you guys are truly the best!
Sheldon Steward
4 months ago
Highly recommend Saffer plumbing great company. The service men Chuck and Chad was exceptional they came out diagnostic the problem and repaired everything in a timely manner. Great service.
Dale and Jason arrived promptly and fixed our problem! Thanks
Joseph Thibault
3 years ago
I've used Saffer exclusively since they were recommended to me. They are extremely professional, prompt, transparent, and courteous. I highly recommend them to any one with plumbing needs.
Alexander Heilner
3 years ago
I had a sudden and serious emergency, and a very tight schedule in which I couldn't miss work. They were able and willing to rearrange the call schedule to fit me in, which was clearly not easy, but saved the day for us. Super professional as well.
Papermoon Diner
2 years ago
We had some issues with previous work. Bam came out and took a look at what was going on and quickly diagnosed the issue. He then recommended Rick as the Lead Tech to help repair the problem and I was able to get an appointment within a few days (since it was not an emergency). Rick and Bam answered all of my questions and addressed all of my concerns. They were friendly and professional. Also, while completing the work they tested everything multiple times to assure things were working smoothly. I think it is important to point out how well they work together, since this makes a big difference in their work as well as the customer's comfort. They have such an amazing connection and were quite the dynamic duo. Moving forward, I would recommend Saffer to all my family and friends, and I would specifically recommend Rick and Bam for the wonderful work that they did. Thank you Rick and Bam!
Paul Williams
2 years ago
Brent provided superior service.
Maintenance of a whole home water filtration system. Johnny showed me how to properly replace the filter in the future, since the OE (Aquasana) was not adequately able to walk me through on the phone. I appreciated that he got us up and running again and taught me how I could do it myself in the future.
Anita Poloway
8 months ago
I had a very good experience today. The plumber, Nick Forbes, was extremely helpful in explaining the process and procedure. He was pleasant and professional and solved the problem. He also helped me plan for another problem going on and I will definitely be scheduling future service with Saffer.
expert, professional, and really listening to my (customer's) priorities and doing their best to make those happen...making the best of what they have in a hundred year old house!
As always, Saffer did a great job at a very fair price.
Wendy Zimmerman
2 years ago
rayner Little Sr.
5 months ago
My wife is happy. So I am happy.
Totally would reccommend! Professional and prompt service done very fairly priced.
Faisal Mahmood
a year ago
Good quality work, and nice friendly people. I had both Rick and Sam show up on time and replaced two water heaters for me.
Excellent job. Weston was the electrician and he did an exceptional job de-installing and installing a ceiling fan. Professional and polite, he quickly did a thorough job. Highly recommend the company and Weston too!
JD was great. He was competent, professional and kept us appraised of progress throughout removal and replacement of our water heater. Really impressive.
Roger Stritmatter
2 years ago
Came within half a day to check on non-functioning water heater and fixed the problem at no charge. I will definitely hire them when it comes time to replace the existing heater.
Elleigh Gardner
3 weeks ago
I'm here to thank Saffer Plumbing, Heating & Electrical for saving my evening. I called them at 9pm with water coming out of my ceiling and they dispatched someone to me promptly (Will Chatman).Will was honest, efficient, knowledgeable & he even showed me a few things about my water access panels. He was able to complete the diagnosis and make the needed repair. I'm so thankful I didn't have to wait until the morning and so appreciative of his professionalism. I highly recommend Saffer.
Walker Impagliatelli
3 years ago
JD was professional and polite. Responded quickly to my emergency request.
AvoidedDangerous Carbon Monoxide Poisoning... Put in New Furn-ACE....Great Job.... Great Price$$$
Karen Eldridge
4 months ago
Replace and install a backwater valve.
Juistina Chiappelli
a year ago
We had a great experience today with Miguel R-V. Not only was he pleasant and professional, he went out of his way to explain (and show) each step of the process. He was also very respectful of my home, dog and kid! Finally, our plumbing issue was fixed! Highly recommend.
We needed some last minute plumbing upgrades and repairs before the sale of a house and Saffer Plumbing, Heating and Electrical stepped in and got everything fixed for us. We really appreciated it.
Elisabeth Koenig
3 years ago
Saffer Plumbing was helpful and professional from the first phone call to the actual visit. I was given three different possible quotes dependent on my choices. I ended up have four things fixed and they were done without delay and everything is working well.I honestly don't know about the value since I did not make the time to get an estimate from other companies. I went with Saffer because of plenty of friends I trust who recommended them. Also it hasn't been long, so the value will be determined, in part, when i see how long everything lasts.
Cynthia Terry
3 years ago
I've called on Saffer many, many times over the years for issues and projects at our 90-year-old home in Baltimore City. I can't recommend them enough. They're professional, on-time, they always back up their work (on the rare occasion when a follow up visit was needed). You can have confidence in them.
When our basement flooded due to an old underground pipe busting and leaking through our floor. We called several places and the only affordable one was Saffer! When Steve came out he told us what was wrong right away AND brought up another fix that needed to be done before it turned into a problem as well. When he came back with help to due the job, they were very respectful of the property and us! Will definitely recommend and use again!The only issue was wait time to due the job, but you can't be upset at small family run business with too many customers!
I wasn't sure how much it would cost to replace our gas hot water heater. They were on time, straight forward, clean and knowledgeable. All in all they did a great job. Price was a touch higher than I thought, but it was presented prior to the work being done. Very satisfied
Scott Krahling
5 years ago
BE CAREFUL WHEN YOU HAVE REPAIR, ASK FOR THE DETAILED PRICE OF EACH ACCESSORY!!Our hot water boiler has an issue during Christmas Holiday, and we waited a few days later after the holiday so that we should be able to get a “normal reasonable service fee”. However, we were still getting a very bad experience.We figured out there are some issues with the boiler gas valve. The technician arrived and identified like what our thoughts. He said the problems are the gas valve and its connected accessories to the burner, and he charged $396 to replace them. My husband thought the technician is going to replace the valve and connected accessories, and the charge of $396 included a gas valve, accessories, and labor fee, so he agreed with the charge.The technician started to replace the thermocouple in the first place, and it turns out the boiler is alive. So he did not change the gas valve. But eventually, he still charged $396. It takes less than 20 minutes to fix the problem. The material of a thermocouple is only $11.5 on Amazon, but he still charged $396.The charge of $396 is way too much. And I wrote an email to complain about this issue to Saffer. But they ignore it without any response.They ask me to write a review. Here I am.Do not be cash cows like us. Even the review of Saffer is good. Do not too trust what they said. Ask for a detailed charge including every piece of accessories with their labor fee.Do not be cash cows like us.Updated. They won't tell you in advance that they charge $396 on Xmas holiday, they said on-site estimate only....Not to mention, we asked service on normal day!!They won't reply your complaint email...
Bobby Watford (Loverboy1127)
a year ago
Allen Fleischmann
a year ago
Could have charged me for a new sump pump but just fixed the switch.
Mary Hamlin-Spencer
a year ago
We had our line cleaned out twice by another company and told us we needed to spend $20k on a new line. We got a send opinion from Saffer Plumbing. After taking camera footage, they showed us that there were still significant roots, a bolt, and a pvc cover in our line. They recommended sewer jetting, which we agreed to do. Afterwards the line was completely clean, like you could see red terracotta again and the roots were obliterated. You could tell the line was in great shape and they said with herbicide treatment we would no longer need to replace out line. Cost for the jetting was about $2k. I should also note these guys were super nice, answered all of our questions, and gave a lot of practical advice.
Prompt, professional, courteous accurate
Mick Valentine
3 days ago
Very professional company. First tech couldn’t fix my issue and claimed I needed to pay them more for further investigation; but the owner made sure that wasn’t needed and another tech DID fix my problem. Company is a little higher priced than most, but they really do carry a lot of value with their product. They will come same day on a Sunday if you need, and call center is easy to use and get ahold of. You’re not sent to a voicemail.
House Delaney
3 years ago
Renee Mayfield
3 years ago
The technician recommended a better alternative in order to save me money in the future. New service was only about $150 more, but it will be much better in the long run!
I had not used Saffer Plumbing in the past, but when my sump pump went up last weekend, they couldn't have been more responsive and fantastic. I called mid-day Saturday, they picked right up, and had a tech out within 40 minutes who was extremely professional. Their online quoting process was clear and concise not to mention extremely easy to sign off on remotely since I was not in the home at the time. Payment was also straightforward after the job was complete. The new pump is working great! After using multiple of the big guys I couldn't have been more impressed and will definitely use them again.
catherine gosnell
5 years ago
My water heater started to leak on a weekend and I called Saffer, they came out the same day fixed the water heater and charged me next to nothing for an emergency call. I used other big name plumber before on emergency calls and they charge 5- 10 times more. Saffer also came out to replace a sewage injector for me, they did the work efficiently and again at very honest fair rate. I highly recommend Saffer Plumbing & heating
Marijke Sütter
4 years ago
Everything about my first experience with Saffer was exemplary. I received a call letting me know my technician was 15 minutes away, and arrival afterwards was prompt. Service was friendly and excellent. My issue actually turned out to be a very simple one that could be fixed with the push of a button. I received no charge, but as much education as I asked for regarding the way my house's electrical system is set up. Thanks for a great visit Saffer!
Domesticity Fabric & Studio
3 years ago
Miguel was a pleasure to work with and clearly took his time in doing the work and walking me through the plan. While I feel that it was a bit on the pricier side, they do come with a multi-year warranty and are a quality, local business.
Jessica Fields
2 years ago
Friendly. Knowledgeable. I felt confident that I was given sound advice.
Just Be Happy LIKE ME
4 months ago
They came in, offered me several discounts, explained what they were going to “need” to do, less than 1.5 hours they were finished, cleaned up and was gone…. They did a great job. This is my second time using them.
Excellent, knowledgeable professional service that you can depend upon and have confidence in.Saffer Plumbing & Heating really goes the extra mile to take care of customers’ needs in a timely way. They are efficient - getting the job done right the first time if something needs repair; and, they are thorough - troubleshooting around the problem for customers’ possible future needs.Great customer service backed by a solid professional team.Thank you, Saffer! Thank you plumbers Josh Gallon, Chad Knowles, and Lee Simmons!Nancy Sherman
Matthew McCaskey
6 months ago
My wife and I recently moved into a new home and had some issues with our water pressure. We contacted Saffer and they came out to do an assessment. It turns out that there are multiple issues involved, some were problems in the home and some involved issues on the city's side. They came out the next day to fix the issues in our home and did an excellent job. They also coached me on how best to deal with the city to get things resolved on their end. Excellent service, highly recommended.
We always recommend Saffer. Their representatives are friendly (especially with our pups), efficient, and professional, and the quality of the work is top notch.
Saffer was very professional and the plumber that came for the call, Lee, was extremely helpful and figured out the problem I was having very quickly.
Chester DalllaTezza
2 years ago
Very satisfied with the work, but pricey.
Helpful staff. Made the process of being with a kitchen sink as painless as possible. Happy i was recommended them and would gladly pass them on to others in need
Michael Tindall
a year ago
Knowledgeable, helpful and affordable!! Plus they distill Whiskey on site!!
always quick & send things thru email for tracking.
Aimee Harmon-Darrow
3 years ago
WERE THERE AT A REASONABLE TIME. THE TWO GENTLEMEN WERE FRIENDLY POLITE AND WORE THERE MASKS. CLEANED UP AFTER THEMSELFS WHEN THE JOB WAS COMPLETE.
Excellent service from knowledgeable professionals
My water heater started leaking last year. Saffer were able to quote on the job based on just a photograph of the previous heater. They helped me choose a high quality, compatible replacement with longer warranty. The installers were punctual, friendly & did a great job. They consulted with me about what to do about water damage caused by previous leak and adapted the installation accordingly. The price was also very fair. I recommend them without hesitation.
Miller J. Roberts, III
2 years ago
Saffer Plumbing has done tons of work for me over the years. They are always professional. In this particular instance, we came to the conclusion that I did not need a plumbing repair. I need to have some other services completed to deal with a basement water problem.
Arrived at the front end of the time window, which was a first from a contractor. Steve got right to work and was quickly successful in fixing our problem. The price was very fair. Thanks
Always great to work with Saffer! Knowledgeable and friendly! They are my go to plumbers!
Grace Serafini
2 months ago
Excellent service
Kenneth White
3 years ago
Thorough, helpful, affordable.
Marcy Hotchkiss
2 years ago
Excellent customer service. Technician was able to complete work one day prior to scheduled appointment. Diagnosed issue quickly, solved the problem and completed the work within an hour. I would recommend the company.
Saffer has performed extensive plumbing repairs to our home. We needed a new water line run from the street which required routing a new line through our front yard and through the side of the house. Saffer and their team executed this service with such precision and care that you couldn’t tell that any portion of the yard had been dug up. They were punctual, efficient, and the price was right. We also had our sewage line repaired for a fraction of the cost that other plumbers had estimated.There’s a saying that goes something like this: “Quality, speed and price — pick two of three.”Saffer delivered on all three, and they’re great to work with. We highly recommend their services!
Philip Shropshire
3 years ago
I am selling a small condo in the city. The inspection identified a few plumbing issues. Saffer gave me a fast response on doing the work.Alan, my technician was excellent. He respected the property by covering his feet to walk through the condo. He saw what needed to be done, gave the estimate based on my options and quickly finished the job.I highly recommend Saffer if you need a plumber. Very professional.
Quick and efficient service by Saffer Plumbing.
Kelly Lochte
11 months ago
Braxton Mitchell
3 years ago
provided quotes and same day installation to replace exterior faucet.
Susan J Blight
4 months ago
Plumber David Robinson actually cleaned my tub drain. I say actually, because other people have said they cleaned the drain, but I don't ever think they got out the crud that David got out. He brought in the big guns and worked hard for over an hour. He took me to look at the finished job. My tub has never drained this fast in 25 years. And he cleaned the tub, better than I do for sure.
Chuck Mitchell
2 years ago
Saffer diagnosed and repaired a major issue with my home boiler system that caused a major leak. They responded quickly, provided excellent and knowledgeable service at a very reasonable price. Highly recommend and will always use Saffer from now on.
Mel Deleveaux
4 years ago
Tech was punctual and professional. He accessed our plumbing issue and resolved the problem for less money than expected.
Bryan and Tony did an amazing job. They showed up immediately and took care of the problem quickly. Both Bryan and Tony were incredibly nice and were looking to give us the best price and best service all at once. Couldn’t recommend highly enough.
Alishea Galvin
2 years ago
Bruce did an excellent job of fixing my outside hose. It was not an easy task given the set up! He was respecful and professional. He answered all my questions and concerns before and after.
Dennis Frederick
2 years ago
Johnny came and was very responsive and accommodating and pleasant to work with we are very happy with his explanations, work and his expertise as a master plumber and would recommend him to anyone.
Stella Walker
2 years ago
Iam extremely happy with the service that was provided by BruceJordan.He was able to quickly diagnos a problem that was incorrectly diagnosed by another plumber,saving me a few hundred dollars.He was friendly, professional and was very respectful of my property.Hopefully I won't have to call them back to soon,but if I do, I will most certainly request Bruce.Thanks Saffer for employing highly qualified professionals.You don't see that too often nowadays.Bravo Saffer.
Nelson Reichart
7 months ago
Great company, great people and excellent service. Wouldn’t think of calling any other company.
John Dornberger
3 years ago
I called at 9 PM on Sunday on a holiday weekend with sewage backing up out of my toilet, and they were there. Only plumbers who'd come out that night, and did a fantastic job. Jason was awesome.
Crystal Combs
2 years ago
Great place, right up the street from my house. Always on time, always courteous. Thanks, Saffer!
Matthew Franke
3 years ago
Glenn Compton
9 months ago
All work done well and on time.
I made an emergency call about a leak and Saffer was able to have send someone that same day to fix the problem. The technician was friendly, willing to answer all my questions and made the repair while doing so. This is the third time that I have called Saffer for plumbing repairs. Each time the service has been professional and competantly done. I have no problem recommending Saffer to anyone.
Service completed as promised.
Restronic Office
4 months ago
Gas Range hook up.
Dave came out to solve my hose bib valve problem. Another plumber recommended removing paneling to fix the inside valve. Dave was able to replace the valve without disturbing my walls. He was very meticulous and competent. This is a terrific business with wonderfully skilled plumbers. I highly recommend Saffer.
Deborah Warner
a year ago
Quick and professional service but pricey!
John Christopher
3 months ago
They were prompt. They left the work area clean. Walt showed me the work and explained what was done.
I thought my heat stopped working! Saffer was very quick, came out when promised and did maintenance to my unit within 2 days (it was not an emergency)
Kathy Stepien
4 months ago
Chris Archer repaired my leaking shower. He was very professional and I am very happy with the repair. Chris will be returning to replace our 30 year old hot water heater.
Margaret Goode
a year ago
I have used Saffer Plumbing for years as did my parents. They are a great company with knowlegable plummers and great staff. They know how to deal with old houses full of unique plumbing issues. I highly reccomend Saffer Plubing.
Saffer is an honest plumber. They won't lie and tell you something needs to be replaced if is really only needs a part.
Saffer has been our plumber for that past 20+ years due to their trustworthiness, professionalism, and how they routinely try to save us money when possible.
Briana Rostkowski
3 years ago
We moved into our home last year and have had to have a few plumbing issues addressed. I found Saffer through a coworker that has had work done by them for many years. We find them very reliable, honest, and feel they offer fair prices for high quality work.
The total time spent on this job is 45 mins. I got charged $419 for the whole thing. We are talking about a 800 sq ft house with new pipes. The house is completely remodeled. There was no leak to repair. The bathroom floors do need to be replaced. Seriously??? $419 for a 45 mins. job.
I called Saffer Plumbing when the water heater at our Veterinary facility was no longer working. We came in and noticed water on the floor and called immediately for help. They were very friendly on the phone and advised that someone would be out that afternoon. Not only did they come out that afternoon, they were earlier than expected and they replaced the water heater the same day! The service was excellent and I would highly recommend Saffer for your plumbing needs!
Maureen Bagwell
3 years ago
Saffer was out to fix a leaky tub a few months ago. I called again this morning because it was starting to leak again. Although even I could see that the new leak was unrelated to the original problem, they did not charge me. Highly recommend Tim Ramsburg.
Great experience- professional and courteous.
Robert Simmonsv
4 years ago
On time, good work, friendly and good price! Having them back for additional work. Definitely recommend.
Really good service. I was surprised it took 2 weeks to get an appt but just think that was pandemic-related.
I am impressed with this company! Shout out to Bob and his partner who came out and replaced the main valve and two valves under the sink in my bathroom that broke off causing a massive flood. They restored water to home. They were courteous, friendly, and adroit in their work. The price was affordable. I am so glad to have found this company in Baltimore Magazine. They were voted as Baltimore's best plumbing company.
On time very professional did a good job. But pricey in my opinion.
Barbara Fields
3 years ago
Jeff Valentine
3 years ago
The repair people were punctual, courteous and did a good job. My only concern was the cost for doing a fairly simple job that was completed in less than an hour.
Josh and Brad were excellent!
Quick, easy to work with and reasonable. Highly recommended!
Nikki Verdecchia
4 months ago
Chris did a wonderful job. I felt very comfortable with him in my home, he & his colleague were pleasant and professional, and offered exceptional service. Estimates were fairly priced and the work was done well. I have Chris's card and will request him next time I call.
Updating my updated review to say that Saffer continues to be a great resource for both plumbing and electrical. We've used them for both types of work several times now, across two different houses and have only had good experiences. Our most recent visit was from Brandon and Chuck, who did a great job getting our sewer line clear. The office staff are helpful too.====Updating my original review to say that we used them again for a sewer line issue and they did another great job and are still very easy to work with. They are our go-to plumbers and they will be our first call for HVAC or electrical if/when the need arises.====They did a great job. I needed a washer/dryer hookup installed in a somewhat unusual spot. Another company took a look and said it couldn't be done, but Saffer was able to do some problem solving and come up with a workable plan. On the day of the job, the crew arrived and went right to work, executing the plan well. They got it done in the specified time frame and price, and so far (3 months later) the work is holding up well. The office staff was pretty easy to work with as well. It was not cheap, but good work never is.
I needed Saffer plumbing to do a little out of the ordinary job for me. In my kitchen I wanted to have my electric wall ovens removed and replaced with a washer/dryer combo. I had explained this to another plumbing company before I called Saffer Plumbing. And they didn't want to do it. Saffer plumbing had the courtesy to send one of their plumbers to my home to know if they would accept the job. Plumbers Rick and Bam checked out my unusable request and told me it can be done. Rick worked up a reasonable estimate that I accepted. Job was promptly started, plumbers Rick and Bam took on a very challenging job that was completed in 3 days, and a great job they did. SAFFER PLUMBING and their crew will be the only plumbing company I call with a problem.
Marco Carrasco
3 years ago
Had a problem with my toilet valve. Initial attempt to fix did not work, but Saffer Plumbing came back and corrected the issue without any additional charges.
Cynthia Taylor
a year ago
Leigh Friedman
2 weeks ago
David is great.
Jen Chang Di Mattina
3 years ago
On time, efficient, and honest. Will use them again!
I was incredibly please and quite frankly amazed by the responsiveness and promptness of service. I called them regarding a leaking pipe in my basement and they came 30 minutes later, examined the problem, gave a no-cost estimate, and then completed the work in the next hour. Very professional and courteous.
Earl was on time and thorough. He came in making sure to wear a mask and clean his workboots before entering the house. He quoted me a price on replacing a 1950’s toilet and valve and rebuilding another. The quote was given, and both jobs were completed in a few hours. Excellent job. Will use them again for our next plumbing jobs.
Todd Reynolds
4 years ago
Albert Varnum
3 years ago
Had an issue with a faucet that another plumbing company had spent a year working on with no success. The previous plumber hadn't even checked the water pressure which was double what it should have been and used the wrong sized washer in the faucet. Saffer caught all these issues! Saffer was so helpful, on time, and fixed the problem. Their pricing was also comparable to other plumbers. Thank you!!
The Saffer Plumbing team is great! I have used them many times for both plumbing and electrical work and will continue to do so thanks to their fast, reliable and trustworthy service. Fantastic people, service and rates!
Plumbing job was done professionally, according to code. The plumbers were cordoal, pleasant to have in my home. I feel confident that my job was done correctly and I will use this company for future needs.
Terry Spoleti
11 months ago
Professional, courteous, competent, friendly.
Saffer has always had the solution for us, even when others said it couldn't be done.
KATHLEEN MICHAELS
3 years ago
Same day service. Took care of my problem in about 40 min. Got some helpful tips about disposal.
Mohsen Badiee
3 years ago
Saffer has a well-trained team that provides outstanding service and expertise. They are my go-to whenever mysterious issues pop up in my 100-year-old house. They offer conservative advice, but also stand ready with other creative options, if there is a need for a plan B.
Prompt response to call - same morning! Assessed problem well - need for new sump pump. Ordered and replaced all at the same time. Staff member amiable and competent!
Very prompt, quick, and precessional service!From the friendly staff member that set up the appointment(sorry I forgot your name!)to the two techs that were at my house(Sean and Tim)within a couple hours, my experience with Saffer was incredible. Waking up to no heat when the lows for the next few days are in the 20s, is always a cause for a little extra stress, but Saffer helped reduce that greatly with their amazing service. Highly recommend!!
Irenaeus Malatesta (Lee)
2 years ago
My fiancee and I recently purchased a house built in 1919 with a number of owner updates made over the decades. Long story short, the plumbing held a lot of surprises for us.Thus far we've had Saffer perform the following:Repair two different toiletsRepair a broken case iron sewage pipeInstall a water line to the upstairs kitchen refrigeratorInstall a trap on the upstairs bathtub to block sewer gassesEach time they've been out, the plumbers from Saffer have been top notch and incredibly professional. With each repair, they explained what needed to be done and supplied a realistic estimate.I'm quite pleased with the work they've been doing over the last few weeks and will continue to use them whenever plumbing needs arise going forward.
Charles Mattheiss
4 years ago
Friendly service people, competent, clean up and quick to honor warranty if something isn't right.
Robert Cushner
2 years ago
Saffer Plumbing correctly diagnosed a problem with low water pressure in a commercial tenant unit. They replaced a defective old valve which had frozen in a partly open position. Problem solved! Saffer has been our exclusive plumbers since they were a relatively small shop years ago, and they’ve maintained their high level of quality and personal touch despite growing significantly. That’s pretty impressive!
very professional guys who know their job and can be creative when working on old house plumbing/
Jessy Morgan
6 months ago
Came out. Look at everything. Didn't feel the work he did warranted a charge because we couldn't recreate the problem.
We've used Saffer Plumbing for many years and found the company to be reliable and fair. Also, providing contact through Saffer, Jerry DiSalvo is a top-notch, reasonable electrician.
My kitchen drain would not drain. I called Safer Plumbing they came quickly and unclogged the drain. The plumber Nick was very pleasant and a hard worker. I liked the discount it saved me a little money.
We've worked with Saffer a number of times, and have always been impressed with their work and pricing. Recently we got multiple quotes to replace polybutylene plumbing in our home, and Saffer's pricing was very reasonable compared to other estimates we received. We would highly recommend them to anyone in the Baltimore area for efficient, quality service at a great value.
Dave Rybczynski
9 months ago
My under sink plumbing was inadequate and falling. The replacement time was fast and the replacement plumbing is working great!
I highly recommend Saffer Plumbing, I have had dealings with Pat and J.D., they are both highly professional and very personable.William
Have used Saffer Plumbing for a long time. On time, courteous and professional.
Molly Ritchie
3 years ago
The main sewer line in our unfinished basement backed up and overflowed into the basement over the weekend. Having little experience with plumbing issues and with my landlord out of town, I found Saffer Plumbing (from other online reviews) and gave them a call. Since it was Sunday, I called their emergency line, and Joe answered and came to my house immediately. He assessed the situation, explained to me what was happening, and gave me a (super reasonable) quote -- all for free. I had him complete the job, which he did in less than an hour, and he gave me a recommendation for the cleanup. I will definitely remember them for any future issues, and would without a doubt recommend them for others. Thanks Joe!
At this time I couldn't afford for the work to be done; however, in the future I know the Saffer provides quick and professional service
Julian Curry
6 months ago
Been trusting Saffer plumbing for years. My go-to guys when I need plumbing service.
Saffer is a truly professional team! On time, gave clear explanations of what they were going to do, gave estimates, explained what they were doing. Both the electrician (Jeremy?) and the plumber Dale were pleasant to work with. Recommend them highly!
Rick Filippetti
3 weeks ago
Quality workmanship with an excellent pricing system and a service plan that is not something I’ve seen yet. It is well worth it. All of the technicians we’ve had come out are excellent, Dale Lassahn, came on the last visit and also gave us a great plumbing experience.
Nancy Kamphaus
4 years ago
My co-worker recommended Saffer Plumbing. She has used Saffer for plumbing issues in her house. This was my first time calling Saffer Plumbing. The tech who came to my house was very professional, knowledgeable and friendly! He fixed the issue at an affordable price! I had a great experience with them. I will definitely call Saffer Plumbing back. I would recommend Saffer Plumbing to anyone who has plumbing issues.
I was very pleased with the plumbing jobs done today by Paul Holt from Saffer. He called me before his arrival to let me know when to expect him. When he arrived he diagnosed my problem, gave me a detailed estimate cost for my options.Paul's work was professional and efficient in addition to be fairly priced.I might add this was all done on a Saturday which was convenient for me.Great company !
Joseph Heath
6 months ago
Great Service,the staff take the customers needs priority one.
Service to the Plumbing tradesman Impeccable Professionalism.
Thank you Saffer's.
Saffer did an appraisal for my insurance. They were fast, friendly, and professional
Fantastic all the way around
Kathleen McCarthy
a year ago
We have used Saffer for a variety of projects and have always found the work to be of high quality. Staff is extremely knowledgeable and does a great job of communicating the options available to achieve a cost effective solution without skimping on the quality of the solution.
Very professional and clean. Answered all my questions and gave me some good advice and helping to prevent future issues
very helpful and knowledgeable will call again
I was very pleased with the service.
Graciela Lewis Lange
3 months ago
Saffer team installed a tricky overflow drain to an antique bathtub. They successfully completed the project in one day. Very responsive and professional. Great communication. Highly recommend!
They charged $987 for a job that took 1.5 hours + about $50-60 of parts. They absolutely refused to adjust it. I'm furious that they tried to justify it by saying other jobs have taken longer - and I should pay for many hours of labor because it took longer in somebody else's house.
Patricia Foster
3 months ago
Chris was on-time, gave us options, and solved our problem quickly. He also gave us instructions for use.
We’ve used Saffer several times over the years and had excellent service. Yesterday was no exception. We had the pleasure of Mr. Lee Simmons coming out to look at our clogged kitchen sink. Within moments he diagnosed the problem and had the drain unclogged in less than an hour. The cost was surprisingly reasonable, especially compared to another plumber we used for a similar situation. When Lee showed me the estimate, I had reverse sticker shock if that’s possible! Next time, we will call Mr. Simmons at Saffer to help with any future plumbing issues. He said his son is also a plumber with Saffer. Great family business overall!
I'm a first time home owner and I was worried to be take advantage.
This is great company. He come in truly checked everything and when he found a simple way help he just did with out charging me.
This is my new company for everything plumbing.
Rick Thompson
3 years ago
Honest, knowledgeable, affordable. Highly recommend them for both plumbing and electric!
Debbie Gnibus
2 years ago
I called them at night, and since we felt we could wait in the morning they came right out in the morning and fixed the problem. Ty so much. We have used Saffer Plumbing and Electrical the last several years, and have always been happy.
Lindsay Sanders
a month ago
Christian came to visit and repair our clogged sink. We called and they were very responsive coming same day. They called ahead of time and were on time. Upon arrival were very friendly and polite. They were incredibly efficient and we were beyond impressed with their level of professionalism and skill! We have used them before, and this is why we will continue to come back! Thank you for your wonderful service!
I was very disappointed with my experience with Saffer. I scheduled for them to install new kitchen appliances and disconnect old ones. The workers arrived on time and assessed the job, then gave me an estimate that I found to be extremely high. They quoted a price of $2,300 that was more than I even paid for the appliances. I was shocked! Then I was told that they wouldn't even be able to do the job that day because they were only allotted 2 hours for a job that would take 4 or 5 hours, and they were swamped with a lot of other work. As far as I was concerned, when I made the appointment 2-1/2 weeks prior, we had a commitment to complete the installation that day if I agreed on the estimated price. They knew the information about the 4 appliances and what would be required. But based on the high price quote, the non-commitment to doing the work on the scheduled day, and potentially having to wait a couple of weeks with appliances sitting in my living room, I did not reschedule with them and found someone else to do it. I also was surprised by one of the worker's angry response when I kindly asked if he would please move his van. He was parked 2 doors down in my neighbor's parking spot, and we all try to be considerate about each other's parking spaces. I suggested that he park in the open spot directly in front of my house since it would be more convenient for him too. He looked upset that I would ask him to move it, and then he drove fast and angry to a spot across the street and 2 door down in the other direction. He said this way I won't bother anyone. This made no sense since the spot in front of my house was wide open for him, but I dropped it. Anyway, I was just so surprised to have such a bad experience when Saffer's reviews have seemed good, and people often recommend them. It was so upsetting to plan on an installation and then find that the work couldn't happen (even if I had agreed to the price). I was left in the lurch, with appliances blocking my living room and no other known resources at the time.UPDATE:Chris Saffer, Thank you for your response. I appreciate your apology and the fact that you have chosen to take my experience as an opportunity for improvement and teaching for your staff, and that you did not just take a defensive approach. This speaks well for your professionalism and integrity, which is what I originally expected because that's what I heard from your previous customers. I'm glad to hear that my experience is not your usual manner of business. Regarding my appointment today, I don't know how that got scheduled. I did not do it. I saw a confirmation email last night and responded to it, but one of your guys showed up at 7:30 this morning. I explained what happened to him and that my appliances have already been installed by someone else.
Charles Gehrke
a year ago
Chris was fantastic
Bonnie Vysotsky
7 months ago
Our boiler broke on Christmas and Safer came early, our heat was back on by afternoon.
The plumber was fabulous!
Justin was amazing! The service was fair and efficient
Applied a Root X treatment to our line. Crucial to keeping it open. We’re loyal customers for many years. Wouldn’t want anyone else working on our house water issues!
Megan Lessans
6 years ago
Had their employee come out to replace a garbage disposal on Monday. They called ahead of time to let me know they were on their way which was nice of them to do. The job was done quickly and efficiently, and they showed me anything that I may need for the use of the new disposal. All at a very fair price. Would definitely recommend them!
Lexie Schmier
3 years ago
We needed an outlet installed for a bunch of plumbing work that had to be done ASAP. Because our plumbing was so time sensitive, saffer reworked his schedule to come out and complete the job the very next day ON A SATURDAY! I was so impressed with their willingness to go out of their way. I will definitely use them again!
LaShawn Henderson
a month ago
These gentlemen were so polite , they were on time and got straight to work, they were in and out, cleaned up after each piece was done.
All of my interactions, from initial phone call to signing for payment were handled courteously and professionally. I was informed of all repair needs, given options, and never pressured. Most importantly because I had gas leaks and a very old boiler, I felt my family's safety and welfare was their priority. We were offered heaters due to colder temperatures until our heat could be restored. They welcomed my questions and concerns. Communication was excellent through the whole service.
Barbara Bogush
3 months ago
Mr Gonzales came to give me a diagnosis and estimate of repair for an outdoor faucet. He was very pleasant and professional . I prefer doing business with people who are genuinely nice as well as local. I will definitely use Saffer for my plumbing needs, and I’m grateful that so many of my friends recommended them.
Sharon Shifflett
4 years ago
Excellent service. Arrived when scheduled at the earliest time of the window. Pricing was reasonable. All contact with the firm was professional. Highly recommend their services.
Katherine Davis
4 months ago
Wow- Justin and Tony came out to repair a leak beneath our pedestal powder room sink. They found the problem straight away and fixed it in an hour for a more than fair cost. We'll use them again.
Thanks y'all!
Russell Greensfelder
2 months ago
Very professional and prompt would recommend. Brent showed up and explained everything and brought up costs on his tablet so I knew what the total would be and I am very satisfied with the work Brent did.
They provide free estimates, so I had them come out and look at a bad valve. They showed up on time, provided a price (a bit higher than hoped, but any plummer work seems to be) to which I agreed to. Work was performed promptly and neatly.
Michael Dobson
4 months ago
Used saffer for plumbing services twice now. World of difference from the big chains (Len, Michael and son, etc). Estimates are done honest and quickly. Brooke was very friendly and did a great job letting us know EXACTLY what we were paying for and what our other options were. Would highly recommend Saffer for anyone in the NE baltimore area looking for a transparent and professional experience for plumbing/heating services for their home.
The plumbers were very professional and I'm very pleased with their work.
I was able to get my broken hot water heater, which was leaking all over the basement, repaired same day. Christopher Archer and Chad Knowles came out, pointed out what had failed, explained the condensation, and explained exactly what they'd need to do and how it affected the cost - I needed a gas valve moved and some lines cleaned up as any new tank would be bigger and sit to the side of where the old one was. They were professional, courteous and quick and talked me through the best options. I'd be happy to use them again.
Incredible service! I called Monday morning at 7am and by 12pm I had a new water heater fully installed! Earl/Frank came out within an hour of my call despite being short staffed. He completed the job single-handed, only having the assistance of the parts guy to carry the heater in and over my washer/dryer. Nice guy to talk to, but most importantly, his work was flawless. I'm so glad I went with Saffer!
David Bergman
3 years ago
During these difficult times, it is especially fortunate to find a company that is reliable, works quickly, and is on time and whom one feels safe to let in the house.
Tom Katsikides
3 years ago
Saffer plumping is the first to call when you need help. They are always on time, professional and get the job done right. Thanks!
Consistently respectful, on time and easy to communicate with.
Saffer employees not only took care of the job for which I called them, but found a solution for another known problem without my mentioning it to them. Beautiful workmanship, too.
The water line to my refrigerator started to leak, and one call to Saffer and Jack was back. Jack did some work for me previously, and he did a professional job this go around as well. Thank you Jack and Saffer for being there when I needed your services. 👍🏼👍🏼
Ashley Medetongnon
a year ago
Absolutely amazed with this company. I will refer anyone to them. We had two issues days apart. They were extremely accommodating with same day appointments for emergency issues. Staff are very professional and polite. Can not express our gratitude enough. We will be contacting them for future repairs. Thank you Saffer!!
Angie deBorja
3 years ago
5 star service. Fast, professional, clean. Fortunately able to come same day for a leak we noticed in the ceiling. All fixed efficiently and affordably. Will definitely use again.
Theresa Mezebish
3 years ago
I had a great experience with Saffer. I had a gas leak that needed repair fast, and they came that day and solved the problem and the price was very reasonable. Also, didn't try to sell me any other services while they were here. I will be calling them again!
Dale and Christian were excellent.
High quality work!!! - signed a happy customer of over five years.
robert ginsburg
3 years ago
Will & Christopher did an amazing job helping me rough in my bathroom plumbing. I could not recommend them more highly.
Same day service. Joe diagnosed and fixed toilet leak. Very satisfied with his work, cleanliness, and courtesy. Will use again.
Jill Friedman
4 years ago
Came when scheduled, courteous, and efficient. Will use them again!!
I have used them in the past for plumbing, and now just used them today for multiple electrical projects. This company is fantastic. They always let you know their arrival time, and the electricians/plumbers run like a well oiled machine. They do fantastic quality of work, and never tell you that you need things done when you really don't. In fact, this time my final bill ended up being lower than the estimate! I will always recommend Saffer to everyone I know!
They went about and beyond to get a water heater. Would highly recommend the technician Bruce Jordan as he went the extra mile. Truly cares about the customer.
Just amazing work. These guys are professional and darn good at what they do. I highly recommend them.
Jaime Bramble Schell
4 years ago
Saffer Plumbing saved us at the last minute from a garbage disposal debacle and I am so grateful! Very friendly, knowledgeable, and accommodating.
popeye sailor
3 years ago
Friendly, knowledgeable, and hard-working! Jack took the time to talk me through the plan and do the job thoroughly! He made suggestions for prevention of our problem for the future and the pricing was very reasonable! Thanks, Saffer!
Great service!!! Highly recommend!!!!
Caroline Connolly
a year ago
Efficient, polite, professional & thorough
Trustworthy- have relied on Saffer Plumbing for decades
Julien Corven
2 years ago
The team from Saffer did a great job repairing the leak from the overflow plate and replacing parts in the tub. Very friendly and professional. Highly recommend!
My sister was extremely happy wit the repairs performed. Nick was courteous and accommodating. Great local business for Parkville, Carney, Hamilton, and Perry Hall.
chineice weeks
a year ago
Professional and fast install. Called on father's day as my water heater was leaking and was about to flood out completely. 30 min after my call was placed a technician was at my front door. Estimate was provided over the phone and actual total was in line with price given. Reworking the pipe set up to the new heater was done flawlessly. I will be using Saffer Plumbing for the rest of my time here in MD for my plumbing and electrical needs. Great job guys earned customers for life.
Jeri Sweetchild
4 months ago
We've had Saffer come out a few times over the now-twelve years we've lived in Parkville and it's always a great experience. They're our local go-to for any plumbing issues that pop up. Honest, reliable, and affordable (in comparison to some of the larger more commercial plumbing companies)
Chris Beilenson
a year ago
Joe Gutberlet
2 years ago
Nick Forbes was incredibly helpful, professional, thorough, and successful at helping with our basement drainage issue today. We were so lucky that Nick was able to come about an hour after I first called Saffer! Big fan of Saffer--this is the third time Saffer has helped with three different issues over the past several years. Wonderful folks!
Sandy Weeks
10 months ago
Emergency team arrived about 20 minutes after I called and gave very helpful advice.
Lee was amazing, on time, clean and professional. I walked him through 4 different things very quickly and he handled them all ( 2 hose BIBs, New toilet and repair a slow sink drain). Very familiar with my neighborhoods homes and systems. Highly Recommend.
Martha McLaughlin
a year ago
Nina O'Hanlon
4 years ago
Able to come out same day (on a Sunday). Fixed our steam boiler problem quickly and efficiently, and gave us great maintenance tips. Friendly, professional, and reasonably priced. A+!
Johnnie Colleton
10 months ago
My family has been using Saffer since I was a kid, and they have always been professional, honest and done excellent work. Highly recommend.
Patricia Crum
5 months ago
This was my first experience with Saffer Plumbing and I'm delighted! Chris and Brook did an excellent job. I especially appreciated that Chris explained everything to me very clearly. I had a master bedroom toilet that hadn't flushed properly for a few months, then it started running constantly. Chris explain what caused these problems and gave me estimates for both a repair and a replacement. I decided on the replacement. Christ arrived at 7:30 am, Brook a bit later with the new toilet. The were finished and out the door a few minutes after 10 am. I recommend Saffer very highly.
Justin arrived within an hour of me calling Saffer. Fixed the issue quickly and was very up front on pricing. Would definitely recommend
Nancy Williams
2 years ago
Our sump pump needed to be replaced. Saffer came the same day. The technician, Jack, was knowledgeable, friendly, and efficient. He explained everything before proceeding and after the installation. We'll call Saffer again for any plumbing or electric issues.
The technicians were prompt and very courteous. They maintained a professional attitude through out the service visit. I highly recommend Saffer. The service call was reasonable given the short notice.
Cortez Rainey
2 years ago
Excellent professional service. Responsive. competent, courteous and helpful. Excellent result.
Friendly, knowledgeable and on time staff. When possible, gave us ideas of what we could do on our own to solve a problem. Figured out how to get our refrigerator’s automatic ice dispenser to work. Had previously asked other plumbers who were not able to do this. Very satisfied.
Albert Earl Hines, Ph.D.
2 years ago
sherry trabert
4 years ago
Always responsive, competent and friendly
Plumbers (Miguel and Joseph) were on time, polite and patiently explained the problem and solution to me. They answered all of my questions. Great clean up !
Mary Lou Coyle
3 years ago
We had a main line backup on a Friday evening. Joe was so considerate, professional and did a great job!
Once they came, service was great. It just took a long time to get an appointment.
Stephanie Pokras
a year ago
Rick was great. Very professional and responsive.
Maureen Carper
2 years ago
I've had two service calls with Saffer, both for plumbing issues. I highly recommend this company. They provide timely service, are reliable, reasonable in cost, and go above and beyond in their service. Derrick Casting was the tech that handled both service calls. He was most knowledgeable, professional and quite pleasant to interact with. I felt he truly cared for the customer in wanting to fix the problem and ensure that he left with a job well done. I was more than completely satisfied with the service I received from Saffer. They are now my go-to plumbers if I should run into any further problems.
Calvin Coleman
7 months ago
Pat the plumber was very informative and helpful.
Réné Pallace
2 months ago
Five star experience from meeting Bryan working in our neighborhood- so proud of his pink!!! Truck and the charitable work of Saffer culture. He listened to me and set about solving our problem calling his office for us. We had our own plumber shortly and Chris was professional and quick in his work to solve our problem. Most impressive- !
coolmandude1000
4 years ago
I just wanted to let everyone know that if you need a professional Plumbing Company look no further. Saffer Plumbing are excellent and do great work and very easy to work with. I would recommend Saffer Plumbing Inc to anyone who have plumbing issues or need new water service. They also replace install Water Heaters and boiler as well. Hats off to this excellent company.
Sandra Hacker
11 months ago
Chris was very professional and walked me through his installation of both of my sump pump and garbage disposal that both needed replacement. I was glad I had called before I had leaks. Thank you Saffer. I will use you in the future!
Melanie Blatt
7 months ago
Saffer came out same day to fix the issue. Thank you so much!
Kathleen McGuigan
7 months ago
Gary was professional, efficient and knowledgeable. Highly recommend!
Needed a new garbage disposal. The two service gentlemen (one was Steven) were prompt and efficient. Highly recommend.
Eddie Bender
8 months ago
Very professional, very fast and a fair price. Would definitely hire again.
richard vienneau
a year ago
Kunal Gangopadhyay
6 months ago
Saffer Plumbing is our favorite company in Baltimore County. They have performed multiple plumbing work in our house for more than 25 years. Recently, they sent an expert plumber to provide an estimate for some repairs. We were very pleased with his expertise and professionalism.
anthony pinto
2 years ago
We discovered our water heater was leaking late on MLK monday and the workmen arrived early the following morning and had the new unit installed within a couple of hours. They were both professional, friendly and polite-everything went extremely smoothly. The area was left spotlessly clean and dry. Highly recommend.
I'm completely satisfied with the staff at Saffer Plumbing Company. Lee & Derrick was very professional and explained to me all of my options in fixing my existing plumbing issues. I've also had other Plumbing work in past that was resolved thanks to Saffer Plumbing!I highly recommend this Company, thanks to All of Saffer Plumbing Staff...
Cheryl McCormick
3 years ago
Cynthia LaHue
6 months ago
Great service! Fast, friendly, and reliable. I will continue to use Saffer for my plumbing needs. Also, I now know they do electrical so I likely will be calling them for that as well.
Suzanne Elliott
11 months ago
Professional respectful prompt I can’t say enough
They know these old homes! Great job. Will always be out go to guys
Beverly Edwards
2 weeks ago
Saffer Plumbing is the best! When I called, upset about my issue, I was treated with the utmost care and respect. The service was prompt and efficient. I highly recommend this business!
ELIZABETH LOWE
3 years ago
So responsive, so nice, so professional and such high quality work. The best!
raymond kaczmarek
3 years ago
Thank God!!!! On 4of July 2020 saffer plumbing came to my home and fixed my problem.Thank you so much and the price was great.Great serviceand prompt.Will be using them for all my plumbing needs I would recommend saffer plumbing sincerely Ray kaczmarek
What’s worse than learning BGE has shut off the gas supply to your home due to a leak? Learning you won’t have heat, hot water, or a functional stove or dryer until you find a plumber who can fix the leak.I had little doubt Saffer was the right business to call. But—between Ramadan, Passover, and Easter—I doubted my gas service would be restored anytime soon.Perhaps it’s that divine intervention time of year; praise be to Saffer! Chris arrived within hours of BGE’s departure yesterday afternoon and was able to complete the repair so that my gas service was safely restored that afternoon.
Stephen Sutton
4 months ago
We found the inspection team courteous, knowledgeable, and full of information. The recommended repairs are helpful, and we will follow-up with you to have these done soon.
Cynthia O'NEILL
3 years ago
Sean was highly competent and diligent. He was able to identify an ongoing problem and resolve it. I will use Saffer plumbing going forward.
Marge Ellen Reilly
4 months ago
Nick and his partner from Saffer replaced a very old double sink in my basement. They did excellent work. I have used Saffer Plumbing, Heating and Electrical for many years now and their service has never failed.Update 2023 - Jeremiah fixed 3 non-working lights in the basement and installed a new light fixture in a bedroom. Excellent work.
A plumber came out after hours to fix a leak under a bathroom sink. Was professional, cognizant of not getting dirt in my house, did an excellent job and even found a way to complete the repair without having to cut into the wall. They stand behind their work and are reasonable in price. Suffer is my go to plumber.
Alonna Thompson
3 years ago
I am awaiting estimates so we haven't used Saffer yet. What I most appreciated about Steve, our technician, is that he provided multiple solutions to our water entry issues. He wasn't a salesman, he was a knowledgeable professional who seemed more interested in solving our problem, than selling us the most expensive thing. I am grateful for that!
Steven Gaither
6 years ago
After using Saffer a long time ago, we received a 1,200 bill for work they did not do. I called to let them know and after asking a bunch of questions (implying that maybe we had work done and I didn't know about it?) the person said they would look into it. When I didn't hear back, I assumed it was taken care of. Just received a second notice in the mail. When I called, I was again treated to a bunch of questions, put on hold for a long time, etc. And they still can't figure it out. I understand making a mistake the first time (everybody makes mistakes), but they should have worked this out after the first call (and called or written to let me know). Not planning to use Saffer ever again and hope I can get taken out of their system so I won't get any more bills for phantom plumbing.
Ryan Eigenbrode
3 years ago
I have used Saffer Plumbing twice, first to replace a water heater and the second to clear a drain line. Both were done quickly and efficiently and for what I have found to be reasonable costs.
Tracy Philips
4 months ago
Estimates -
Saffer Plumbing and Heating is amazing!!! Very responsive, honest and reliable. I have had 2 MAJOR water leaks and both times the jobs was completed in one day! The owners even came to the house and talked me through the work that was being done. One of their technicians- Lee is very knowledgeable, was respectful of my home and extremely efficient. I highly recommend them-I know I am in good hands with Saffer Plumbing!!!
Always honest, and great work too.
Janelle Turner
2 weeks ago
This is my 2nd time using Saffer Plumbing. My first experience with Christian was fantastic and allowed me to check off some plumbing to-dos and upgrades that had come up on my inspection as well as a sewer pipe scope on my older house so I could plan accordingly for upcoming to-dos. My 2nd experience was just as great with Brooke and Logan doing a whole house plumbing inspection and determining that the pipe calcifications had worsened since Christian’s visit and was very close to being completely impassable so they completed a flex shaft pipe cleaning that averted disaster. I definitely will use Saffer again for my plumbing needs.
We had a leaking faucet that we couldn't turn off the supply line, after hours. Within ½ an hour Jack was here shutting off the supply lines. He then provided an estimate for what needed to be done to replace the faucet. We got on the schedule quickly and the supply valves and a new faucet were installed to our satisfaction. All in all, a good experience.
I've been using Saffer Plumbing for the last 3 years, and I would highly recommend them. They're always prompt and friendly, quickly get to the source of any repair issue, and they do top-quality repairs and installations.
Samantha Sharbonda
2 years ago
I have used Saffer Plumbing on several occasions and they have always been on time; clean and tidy in their work environ and very reasonable in pricing.
Kevin Hattrup
3 years ago
Quick, attentive. Good value and polite workers.
Leonard hayden
4 years ago
An electrician came to discuss with me the replacement of 16 failing fluorescent bulbs and light fixtures and to give an estimate. He arrived again a week later with an assistant and they replaced the 16 old lights and fixtures with 9 new LED fixtures for the basement. It now looks bright and the lighting is excellent. I got a senior discount as well as a discount for payment up front. The price was reasonable and the work was excellent.
George Bedinger
a year ago
Great service; Chris Saffer was a calm and reassuring influence when we had an emergency and his staff has been nothing short of professional for routine installations.
We had a clogged pipe attached to our kitchen sink secondary to (stupidly) trying to force a massive amount of cole slaw down the garbage disposal. The plumber who came to fix it was friendly, professional and prompt. Was pleasantly surprised about the price too! Highly recommend this company!
Saffer was on time and very pleasant to work with throughout my home buying process.
Marlena Robinson
a year ago
Very responsive. I ultimately went with another team, but the communication was great.
Always on time. Very good quality work for a reasonable price.
rgonaut Baltimore
3 years ago
These guys should be your plumber
Rafael Otero De Santiago
2 years ago
Darlene Harenberg
3 years ago
HR Department
3 years ago
Always provide honest, prompt and quality service.
Pat was great! He fixed our sink and toilet in no time and was pleasant!
Kim Hauserman
3 years ago
J Stevens (Fearless Patience)
3 years ago
My Go-to guys, always
We requested an estimate for some needed work. Scott gave us information about options and costs. He also provided some cost-saving ideas. The good not down side is that they are highly rated and so are very busy. Our need was not urgent, but it about two weeks before the next available appointment. Excellent in every other respect.
We used Saffer Plumbing to perform maintenance on our hot water heater. Bruce was professional, personable, and informative. Would definitely recommend Saffer !
Great, professional service at a reasonable price. I have been using Saffer Plumbing for a number of years and couldn't be happier with the service they have provided.Their staff is friendly, professional, and does a wonderful job.
Donna Wasserman
a year ago
Rick is the man! Quickly found the source of the leak in our basement and took care of it. Very helpful will contact him for future repairs!
Crystal Washington
4 years ago
First time using & had to get an estimate. So far so good. Looking forward to getting my estimate & hopefully working with them
Stacey Peterson
3 years ago
From scheduling the appointment to completing the work, they were professional, prompt, very clean and respectful of my home, and just a pleasure to work with.
Always 100% professional.
Very thorough. Very professional. Very honest and straightforward!
Christine Rorke
a week ago
I saw good reviews of Saffer Plumbing on the Parkville MD Facebook page. I called to get an estimate to have a hose bib relocated. David Robinson was out with the hour. He gave me a fair price and said the job could be done immediately. He put down tarps in the basement and on the first floor where the work occurred. The work required him to cut pieces of drywall. The cuts were neat, and were patched with plastic for another contractor to repair, as agreed. The shop brought him materials, so he never left my home.When the job was finished in the afternoon, the basement and the first floor were completely cleaned. David answered all of my questions and was a pleasure to work with.
Bobbi Livingstone
3 years ago
I have needed to call Saffer twice recently. Both times they came out and did a free inspection; once of a water problem in my basement- thought it was the furnace, and another water problem with my shower. Both times, it turned out to that I didn’t need service. I was most grateful for the free evaluation and opinion. I doubt anyone else would have the expertise to diagnose either issue as they were. I would call them anytime!
ManageBaltimore.com LLC
5 years ago
Fast efficient service!
Jeannie Vanasco
7 months ago
Our 34-year-old boiler started short cycling, and another company and a private contractor said we needed to replace it. It was too expensive to fix, they told us. Then the guys from Saffer came over, quickly figured out the problem, and the replacement part we needed was only $100. Saffer's guys said we had another good few years with this boiler. It was such a relief. They're trustworthy and reasonably priced. I can't recommend them enough.
mary ellen Kiehne
3 years ago
Had sump pump replaced and backflow valve added by Bruce J. Friendly and quick service, would recommend
Katherine Morrison
3 weeks ago
Lee and Brandon did a great job. They were on time, fixed both of our problems and were very courteous
Christopher was very kind, professional and honest. He explained the problem and the solution in a way I could understand.
Dwight Perkins
11 months ago
efficient, timely, excellent service
Donald Marshall
a year ago
Saffer is an all-star company! From the speed with which they replied to my online inquiry, to the speed of scheduling, to the speed to install. I had expected to wait a week and upon inspection the tech was able to get parts and repair things within an hour. All told, from call to repair, it took 2 hours max! I’m very impressed and WILL be using them again for gas line install and other work. Great company!
Cindy Sellmayer
a year ago
We got a new water heater and it only took about 5 hours from estimate to completion of installation. Everything was cleaned up and they showed me how it worked. The guys were great! I will always recommend Shaffers!!
ghharrison1 Harrison
3 years ago
A garbage disposer which was under warranty went up. Saffer replaced it with no labor charge. Total bill: zero.
Dale and Logan were fantastic!
I called and made an appointment and it was suppose to be a week later which wasn’t a problem and the next day they called an had an opening. They came out gave us an estimate and then they fixed it . The two guys they sent was very professional
Rachel Ludwig
a month ago
Excellent diagnosis and repair of plumbing issues. And they have emergency response! Highly recommend
linda carney
7 months ago
Chris was very professional and answered all our questions. Installed new water heater in a couple of hours.
Charlie Reighart
2 months ago
Excellent assessment of where our new home's electrical system either needed to be upgraded or it would be worth upgrading.
Kristie Callander
4 years ago
Saffer was able squeeze us in the day I called which was the day before a holiday. The electrician, Jerry DiSalvo, was very knowledgeable, personable, and efficient. He was able to fix the items we needed to be fixed in 1.5 hours. I am pleased and would recommend them.
Technician who came to provide an estimate was very knowledgeable.
Billy McComiskey
2 years ago
Nicole Stallings
3 years ago
Amazing service! Such an honest company. I love to support this local family run business.
Toni Ehrhardt
3 years ago
They repaired our heating system, which decided to quit in the middle of the night. They estimated they would arrive at 4pm and were able to get to us at 12:30 pm. Problem was diagnosed quickly and fixed within an hour.
My hot water heater needed servicing and they came out same day..earlier than I had expected. Turns out,, we needed a new unit. They also did another job for us in the same visit! We were going to call them back for another day, but the schedule worked perfectly to get everything finished at once.The installations were meticulously executed with high quality materials and they left our home spotless. The price was good and I feel very confident about their workmanship.Call Shaffer with confidence! Our neighbors recommended them and we're so happy we heeded their advice.THANK YOU!!!! TEN STARS OUT OF FIVE!!
Emergency sewer clearance! From call to completion: less than two hours!
Courteous, professional, excellent!
We've been using Saffer both for our commercial building and our personal residences for over 10 years. They are always professional and neat in there preparation, work and follow up. Always good to know when you have a problem, they are there to get the job done!
Even during the current crisis, they responded quickly, fixed the problem properly. He wore PPE while working to help keep everyone safe. Great job!
LISA MARKIEWICZ
4 months ago
I just called Saffer to come check out some electrical work! Jeremiah showed up with Carlos. They were extremely professional. I really enjoyed talking to Carlos. We had a lot of things in common. Jeremiah and I had a great conversation about Electricity and how it runs through the house. I highly recommend that if you use Saffer for Electrical to request Jeremiah and Carlos, what a great team!
Mitchell Roemer
a year ago
Pauline Rollins
a year ago
Eleanor H Green
3 years ago
My furnace died during the night. I called and someone came within a few hours and was courteous and professional. It turned out that the problem was only batteries in the thermostat, but I was glad to be warm again in the house.
A fantastic organization from start to finish. The staff: from Dave the owner to the plumbers to the phone staff are knowledgeable and genuine folks. Dave even came out at 2 A.M. to help my elderly mother w a plumbing issue! My company also uses them on a regular basis and have never been disappointed.
I've used Saffer Plumbing for years now and hope to continue for some time to come. Nice people and good service!
Professional, thorough, excellent attention to detail and clean.
Erica Shaughnessy
a year ago
Had a positive experience with Saffer Plumbing. Easy to work with, friendly, communicated well, got a fair rate, and job done well. Jake L and a coworker replaced 20 feet of a downspout drainage line in my yard.
Kerri Johnson
3 years ago
Andrew Limbong
4 days ago
I had an old water heater that kicked the bucket, and Josh Gallano from Saffer came promptly to assess the situation and got us a new water heater that same day. He offered detailed information on what was going on, gave multiple options, and it never felt like he was trying to oversell me on anything. The work was done quickly and cleanly -- I didn't have to pick up anything after the job was done. Overall, very satisfied.
Christian Jordan
2 years ago
I didn't have much hope getting a toilet unclogged on a Saturday. Saffer came through, found a plumber who was at my place within a few hours. He was professional and kind. My problem was solved. I would have done this myself but I had broken a wrist a few days before.Second time I have used Saffer, both times were good experiences!
Kimberly Murray
2 years ago
They were on time, courteous, professional and knowledgeable!
Jo Ann Czerwinski
4 months ago
We contacted Saffer Plumbing for a water heater installation. From the time the plumbers came to discuss the installation and in turn , did the installation the same day. The plumbers were very professional and knowledgeable. We were very impressed with Saffer Plumbing. We will definitely use them again.
Nelson Reichart -DGS-
10 months ago
Super service. Would recommend them to everyone.
Bruce came and unclogged our drain in a timely manner. He was friendly and professional throughout the appointment, and we appreciated it much!
Will arrived with booties in hand to put overtop his shoes once he entered the house. He did this without my request! This was the first thing I noticed about the service he was about to provide.Will took his time while responding to my questions. He explained the reason behind my plumbing issues, and offered solutions to rectify the issue.I will definitely keep Saffer's phone number readily available in case I am in need of plumbing assistance again!
Steve Windows
8 months ago
Derek was very knowledgeable and prompt. Every experience that I have had with Saffer employees in the past has been positive. This was no different.
Super helpful and friendly people at Saffer! They get the job done right and in a neat and tidy manner.
Joshua Skelton
2 years ago
We had a main sewer line break on Friday afternoon. Saffer had someone out mid-day Saturday and the job was finished by 4ish. Saffer was quick, professional, and reasonably priced. We'll definitely be using them if the need arises in the future.
Efficient, Professional and reasonably priced.
GARDENIA JONES
2 years ago
Satisfied with faucet replacement which was a bit more than just replacement. The laundry tub had to moved so the old faucet could be removed and replaced. I felt the price was fair.
Ron Trzcinski
5 months ago
This was an inspection of the entire plumbing system in the house. They pointed out what was right, what was wrong, and gave recommendations for how to correct the concerns. While they were there, they corrected the water pressure which was too high and capped off a gas line, which was not in use. Several options were given for improving the system.
Jason Castillo
6 months ago
Very happy with the Saffer plumber (Chris Archer) who helped resolve our issues. Chris' initial assessment proved to be correct (toilet drain clog w/ broken wax seal) and he was nimble to overcome the fact that we had no wax seal, but a grout seal under our toilet. He also diagnosed that our older toilet jets were clogged and leading to our lack of head pressure on flushes. He was able to quickly procure a replacement toilet and get it properly installed. While waiting for the new toilet to arrive, we asked him to diagnose a leaky faucet and his assumption was either a broken seal or stem crack. It was a cracked stem and he was also able to quickly procure a new faucet and install it. Can't say enough about his ability to clearly explain plumbing equipment and how things are or are not working. He was personable, knowledgeable and kept a clean work area. Will definitely turn to Saffer again for any future plumbing needs. Hopefully, not any time soon, though!
I have used Saffer several times and all I can say for myself is color me impresses. These guys came in whenever I have had an issue and fixed it immediately. I have even been told by friends of mine who are plumbers that Saffer is the company with the most quality and honest people as far as the business goes. The prices are more than fair and the guys are always polite. I actually need to schedule an appointment Monday for a clogged drain and I will be using Saffer Plumbing.
Brooke and Bam were out today for a new issue - toilet repair. Again, we experienced excellent and professional service!Chris and Bam were knowledgeable, professional, and helpful! They diagnosed and replaced a pipe that needed replaced in our home today. We will continue to recommend and use this company for future plumbing issues!
On time, easy to make appointment, and explained everything
Nathaniel Horowitz
a year ago
All good. Fast and efficient.
Mary Kay Holthaus
4 years ago
Love Saffer Plumbing. They are very reliable .
Nicholas Bennett
3 years ago
On time, fast, clean, and professional. Great work will definitely use again!
Victor Khouzami
a year ago
Charles Shettle
2 years ago
They are great plumbers and have great customer service.
Gretchen Oswald
2 years ago
Eleanor Simon
5 years ago
I am very impressed with their quick service and skilled and pleasant plumbers. I have used them several times before and will certainly call Saffer when I need a plumber.
Professional, polite, and very knowledgeable techs, who arrived in a timely period, during our pipe burst crisis. We would highly recommend Saffer for your plumbing needs!
Last night I had a sewer emergency at a building I manage, and I called about 15 plumbers to try and get someone who could come out immediately. Joe at Saffer was the only one who could come out after hours on a Friday night. He was helpful and pleasant. He also had a helper come who's name I didn't catch, but he was also helpful and pleasant. Would recommend!
Robert Schuetz
2 years ago
They performed drain line replacement and did very good work.
Ruth Fleishman
a year ago
New customer to Saffer Plumbing. Very pleased with service provided. Plumber was personable and arrived on time. All work completed in a timely fashion. I appreciated his calling ahead so I could get my pets out of the way. Quality of work was excellent. I will call this company again when I need plumbing services.
Professional, courteous, patient. The repair was is well done and I am very please with the service.
The excavation guy Frank came to my house earlier based on Chris referral to see what my water issue was in order to create an estimate or invoice, however, after he came upstairs i was in the bathroom and so he took it upon himself to begin reading my personal document i had on my kitchen counter, which so happened to be an estimate from another company. Frank then decided to get very upset and threw a tantrum at me so to speak because i asked him to not read my personal documents. He had no right to pick up and read anything in my home but his explanation was that he wanted to see what other folks said about the water. Yet i asked him isn't he an expert? Why does he need someone else's estimate to discover his own opinon. He then went on to say i am now chastising him. Which is absolutely absurd. I don't know if he maybe having a bad day or maybe he goes in every customer home and read their personal documents. That is WRONG. he then walked out and provided me no estimate or invoice or opinon regarding the issue because he was in the wrong.
Cost of new toilet was abt 200 more than I expected. Also I wasn't told it was larger bowl until after installation. But otherwise professional and responsive.
Rachel Hope
11 months ago
Sharon McClellan
4 years ago
Veronica Thurman
2 years ago
My first time and will not be my last time using this company.
Matt Ciccotto
2 months ago
Saffer does a great job as always. They recently came out and replaced my shower faucet and shower head, and the job was done quickly and professionally.
Kathleen Ambrose
5 months ago
UPDATE: Unbelievably expensive post-pandemic pricing. i just wanted my leaking garbage disposal replaced, which meant taking out one and putting in one that I bought. No extra electrical or plumbing work needed. I can do it myself, but I'm old and installation requires upper body strength and agility, so get someone else to do it, right? $600! It would have been $800 if they provided the disposal. Luckily, I still have a replacement in storage, which I will be installing myself if necessary.Saffer was highly recommended on Nextdoor, and 3 years ago I agreed that their service was on time and cost-effective. Not so now. I will no longer be using them for future minor plumbing projects.
I called for help with my pump - low water pressure. Nick was the plumber, he called to confirm, showed up on time and was very professional and courteous. He went out of his way to explain the issues to me. He thought that it could have an electrical problem. He got a hold of Jerry (electrical) who stopped by a little while later to confirm his concerns. Nick is ordering the parts that are needed and will get back to me to install them. Yeah!!!!
Scott Anderson
3 years ago
They are always prompt, knowledgeable, and our repairs have always been done right.
These are honest and extremely competent plumbers. I highly recommend them.
Patricia Spinazzola
a year ago
We've used Saffer for our remodeling. They rerouted pipes and drains for us and did a very professional job. They are always polite, and happy to explain exactly what they are doing and why. I highly recommend them.
Job completed in less time than expected. Wonderful! These guys are fantastic. They listen to what you want and walk you through the process. Very helpful with decision making on products. Great attitudes, funny, and work fantastically together. They clean up wonderfully after themselves. Plumbing and electrical both. The bathroom remodel is great. They fixed all problems found on demo and we know all is safe now. Could not be more pleased with the final results. Seriously, hire these people for what you need. You won't be sorry.
Very professional to deal with. Used Saffer for a steam boiler repair
Jenene Coates
2 months ago
Mrs.Jenene CoatesHouse on November 28th 2023. Our home had a flood lost my husband. And this manager prayed for me and my daughter. Didn't worried about payment at all. For as the price they were the cheapest to fix the problems we had. So, when it comes to certification and professional this company receive 10 stars. We thank you for everything. Mrs.Jenene CoatesHouse.
I'm never using another plumber. They fixed my clog issue (where I may have been looking at a dig that would have cost upwards of $25,000) with ease. I have recently used them again to install a gas oven. These guys are true pros and have an excellent customer service staff.
Prompt and professional service. The team did everything they could — including track down details of a boiler warranty — to save me money and get our heat restored. Installers were polite and knocked out a two-day job in just one day. Great company.
Excellent service and reliability. Miguel was the most recent of a number of
skilled crafts-persons to give us installation and repair services over many years. Great office support, supply and technicians.
Plumbers were professional, courteous and fixed a leaking pipe underneath sanitary tub in basement.
Tyler Riddle
2 months ago
Betsy Mitchell
10 months ago
They installed our new propane powered (hot water radiator) furnace 10 yrs ago and always come right away if we need a repair. Yesterday they came at 7pm to light the pilot which had gone out over the off season. Great company!!
Punctual, good communication and very good explanation of what all the work will include.
Kirsten Scofield
2 years ago
Juliana Wood
6 months ago
After returning home from a weekend trip, I noticed the boiler was not engaging with my thermostat. I called Saffer as I often see the colorful vans throughout Baltimore City. Chris came over on the same day (my heat had been out for almost 24 hours), and while the problem was not immediately evident as to why my heat wouldn't come on, Chris enlisted another tech, Jerry, who happened to be close by. Jerry came in the house, and noticed that the emergency switch had been turned off accidentally. While it was a silly small thing, both gentlemen were gracious and understanding that accidents happen - and that only professionals know what to look for (I certainly didn't)!! I'll DEFINITELY call Saffer in the future for any heating or plumbing need. They were good humored and understanding!!
Maurice Shipp
2 years ago
I was quoted a price to fix my Saniflo. Jack was on time. He was professional, and explained all of my options. I felt the price was reasonable, and I was satisfied with the work he performed. He treated my home and family with respect as well. So far so good. I would use them in the future.
Lila Wisotzki
2 years ago
Attached gas line when previous contractor didn’t attach properly & I had a gas leak. Capped off live socket also done by previous contractor. Installed 2 small heaters in kitchen & one in bathroom. Have fixed drains before ‘ installed toilet. I have been using them for a number of years.
Ming Hsien Wang
3 months ago
Brooke explained everything, so far so good! We had 2 other companies before that wasn’t able to fix the toilet of our newly purchased house.
Laura Callahan
4 months ago
My plumber was Nick Greene. He was very good at his job. He immediately knew what the problem was and got to work. The procedure took awhile but he was precise in his work. He clean up after himself. I was quite happy with his work. In fact , I’m planning to have him back to install a new faucet.
Barbara Dersch
3 years ago
My plumber arrived on time and was knowledgeable about what I wanted done. When he got to work, he was efficient and handled our work thoughtfully and accurately. Very impressed with this gentleman. Have used Saffer Plumber for all our plumbing work for a number of years, always satisfied.
We had an exterior hose bibb replaced. Service was amazing and arrived on time, provided a couple of affordable options and completed service same day. I will continue to use Saffer for all my plumbing needs. Thanks!
Justin Orem was so wonderful! He explained everything and took time to make sure that I understood so I could make the best decision. He gave me tips for other areas of the home to help me save money and things to look out for in the future. His mannerism were professional and friendly. Walt was able to come to do an electrical outlet that wasnt originally planned and even tho it was late in the day he was there quickly and finished the job in record time. Justin and Walt impressed me beyond words. This is my first experience with Saffer & was highly recommended and now I see why. I will forever be a Saffer customer and will be recommending to everyone. You folks really know what you are doing. I can't thank you enough!
Customer service was top notch! First, the office staff (Eric and a lady) was friendly and responsive. Eric attentively listened to my whole sob story before making the appointment. He empathized with my situation and I really appreciated that. They actually called me back to offer an earlier appointment that suddenly became available. That is my idea of SERVICE. I had a conflict with a family engagement after I'd already scheduled an appointment and they were readily able to make the adjustment. NO HASSLE! Second, the guys who came out (Derrick duo) were SO NICE and accommodating. Great personalities too! (Iike, why don't you stay over for dinner?, kinda nice) They were funny yet, professional. They got right to business and no time was wasted. Everything was explained in great detail. No confusion. I received an invoice immediately. If you have a need, CALL SAFFER PLUMBING! I called several other companies before choosing Saffer and I have to say, they are the Chic-Fil-A of plumbers. Thank me later! 🤗
Gwynn MacDonald
a year ago
Saffer installed my parent’s toilet and when there were problems months later came out and took care of it. Highly recommend this company!
They came to assess a leaking toilet and helped me assess many other plumbing issues I had around the house for a very reasonable price
Taye was very friendly and knowledgeable. He explained what he was planning on doing and he was very focused. I enjoyed conversation with him and he was very professional.
John Kovacevich
7 months ago
You got the leak they got the fix. Full service friendly family owned and operated. We done
Once again, Saffer has been terrific. Derrick and Brandon were great! They came out and replaced part of our main waste line on a Saturday. They were professional, and we were up and running in no time.
Stuart Katzenberg
a year ago
Michael Ridgaway
3 months ago
Excellent, quick, and professional service!
Michelle Feller-Kopman
3 years ago
Great people, excellent work ethic.
Trish Backer-Miceli
2 years ago
Prompt, courteous service and clearly explained the options for repair.
I have a lot of experience with this company and would not call anyone else. Very fair and responsible.
Christian helped us with our kitchen plumbing emergency. He is very professional, a quick problem solver & explained the issue to me patiently & clearly. Also, the person who dispatched him was very professional, too.
I had a pressure reducing valve, backflow valve and water heater expansion tank installed and replaced. Dale was the technician who came out and he was extremely knowledgeable and professional. It was refreshing to deal with someone who cared about their work. This is the first time I’ve used Saffer for anything and it will not be my last. I thought the pricing was very reasonable for the caliber of work I received.
I had Saffer fix a toilet issue and problem solve gurgling from my pipes. Josh was very professional, quick, and able to provide info as to what was happening. I do think their pricing is above average, but in return, you get high-end quality work and technicians very experienced with Baltimore row homes like mine that are 125+ years old. That's definitely a comfort for me. They are someone I would trust for emergency work, and my only critique would be to get a second quote before non-emergencies to double check on price. But this is a very good company and absolutely worth your consideration.
Excellent service always - I highly recommend Saffer plumbers.
Heather Andrew
3 years ago
Helena del Pesco
4 years ago
professional, fast, great people to work with
The guys from Saffer Plumbing were great! They know their trade. They were very informative and they certainly cleaned up everthing. They got my utility sink faucet installed and everything back and working in hours. The only thing I could say that was negative was, that I had to wait a week to get the appointment. They have a waiting list. The price wasn't too bad, and their guarantee is very good. Thanks Again!
Julian Kaj “Jake” Spencer
3 years ago
First rate job, friendly.
Nancy Benjamin
6 years ago
Excellent same day service. Repairs were expertly handled, pricing explained, options presented for further work and cost containment.
It was a pleasure having your plumber, Rick Wright, to service our drainage issue. Aside from his professionalism, Rick was courteous, competent and forthcoming with answers to my many questions. I would definitely recommend, not only Saffer Plumbing, but Rick Wright in particular to any of my friends and family members who need plumbing service or repairs. Thank you Saffer for a job well done!
David Holland
2 years ago
I've trusted Saffer for a while for different plumbing jobs but they definitely took it to the next level today. We had an emergency job with the hot water heater breaking and flooding our basement and Saffer really came to the rescue. Josh and Jason came out super quickly, diagnosed the problem, gave me some fair and honest pricing options, and then got to work. Super professional and kind guys, got the job done fast, and then Josh stuck around and helped me set up an appointment with a water damage remediation company they work with and trust.Overall awesome experience. I've always liked Saffer's service and today they really delivered in an emergency situation and I'm so grateful! Can confidently say these guys are awesome and I speak from experience saying you can trust them for any job.
Marlene Rodman
4 years ago
I’ve used Saffer Plumbing twice, and both times the techs, Steve and Alan, were extremely nice, and fixed our problems in a reasonable amount of time.
I highly recommend Saffer for any of your plumbing needs.
I called yesterday to have Saffer come out and look at my garbage disposal which had stopped working. They gave me an appointment date for next Monday but said they would let me know if there were any cancellations. They called this morning with a cancellation and had a technician out in no time. Nick was very professional and had my disposal fixed very promptly. I have used Saffer in the past for other problems and will use them again in the future. I highly recommend this company for all your plumbing needs.PS: Nick, we identified the mysterious metal you found in the disposal - a copper coated 1/4 tsp measuring spoon. (I owe apologies to my daughter!)
Had a very pleasant experience with Saffer Plumbing clearing a very stubborn clogged drain. I highly recommend calling Saffer to be your new plumber.
Mei Lin Lau Mann
a year ago
I believe this is the second time I’ve called Saffer Plumbing for an issue at our house. So far they have been able to come, identify and resolve said issues the very same day. They’re friendly and knowledgeable and will discuss pricing and options. I highly reccomend!
Karen Guiseppe
2 days ago
Great to work with. Quality work at a reasonable cost.
Had a great experience with them. Professional, experienced and reasonably priced. Thank you!
Technical Writer Consulting Services
4 years ago
The team at Saffer is always courteous, professional and responsive. AND the work has been completed as promised.
For quality work at a fair price with prompt and great service, I would absolutely recommend Saffer! Our basement toilet was loose and we were extremely worried about water damage not to mention a broken toilet and Patrick from Saffer Plumbing was prompt, gave an accurate estimate as soon as he evaluated the problem, and was able to fix it quickly and efficiently. I know we will call Saffer again if we have any further issues! It is a relief to have a working downstairs toilet once again.
Anita Mentzer
3 years ago
Lauren Beth Petersen
2 years ago
Bruce Jordan was super professional & thorough. He took the time after the instalation to show how everything works and what was done. & he gave accurate times for when the hot water would be warm. He deserves a raise! 5stars!
Very efficient service, excellent professional staff. Called, were on time. Communicated the issues with me, helped me understand the problem, and the expense was very reasonable.
Would definitely recommend your company! Timely repair & reasonable pricing. Very pleased with repair!
Sa'Toya Truss
9 months ago
JD was very helpful and I felt assured that my concern was thoroughly being assessed. Thank you!
Melanie J Karsh
2 years ago
Michael Magrogan
3 years ago
Came promptly. Did a good job. Cleaned after themselves (Could have done a better job with the toilet.).
Very nice people, did a great job
Called on a Saturday because we didn't have any heat came withing half hour and got it fixed. No emergency fee or anything like that. Quick honest service!
We have been customers of Safer Plumbing for many, many years and have recommended them to a lot of friends
Molly O'Donova
2 years ago
We have been very satisfied customers of Saffer Plumbing for years. Their workmanship is consistently good, their pricing is fair, and they stand behind their work.
The toilet was reseated, new wax ring and flexi pipe. Nice guys - and masked for safety!! Clean job.
Kevin Brubaker
3 years ago
The Saffer crew seem ethical and are on the ball. I've used them at least three times now, and continue to be impressed. The staff who schedule appointments are efficient and friendly, and the folks who do the work inspire confidence. Thanks, Saffer!
I hate the guy from saffer plumbing who try to reap off my money by telling me fake diagnosis in my water meter.he told me that water pipe is brust. I talked to Baltimore city water department about these situation, they said there is nothing wrong in water meter.which was already observed by them . and they provide some ideas how to get rid of it. I just follow the simple instruction and that worked it out. so if I listen to that plumber It would've been gone my $3500.00 which he had estimated to replace that pipe. think before you do......don't be fooled by those people.
Teporah Music
5 months ago
I have been very pleased so far with the professionalism and trasnparency of this company. Their communication is excellent. The technician provided several options, emailed the pricing for these promptly, and took the time to make sure I saw and understood the repairs needed on my unit, as well as the upside and downside of each option. I am very impressed so far, and they come highly recommended by community members.
We had heard good things about Saffer, so when our kitchen sink faucet started leaking just before dinner on a Thursday night Saffer was who we called. Dale and Tony came out the next morning and did an excellent job assessing the situation, explaining our options, and fixing the issue along with several other plumbing problems that hadn’t warranted a call on their own.There are some cheaper plumbers around, but we thought it was worth paying a fair price for good work and materials. Thanks again to Dale and Tony, and Saffer will be our go to for plumbing, heating, and electric.
Kenneth Benjes
3 years ago
Really good with scheduling, communication. Employees were friendly and played with my cat.
I scheduled a maintenance call with Saffer and the plumber, Pat, came by on time and finished quickly. He did a great job resetting a toilet and resealing it. Would definitely recommend.
Molly O'Brien
3 years ago
I've used Saffer many times for our old house and they've been great. Highly recommend using Saffer.
Have used Saffer for a few jobs. They’re great, they show up on time, they’re friendly and knowledgeable. Great local business!
Robert Gundlach
4 years ago
Earl knew exactly what to do to repair my toilet and kitchen sink. I always use Saffer Plumbing and would recommend them highly.
Athan Demetrides
7 months ago
We had an outdoor drain pipe freeze. The Saffer plumber diagnosed the problem (pipe not slopped properly), and quickly and expertly corrected the issue. I would definitely recommend Saffer Plumbing!
Rick and Josh were great!
Midnightmadness1234
5 years ago
had over for estimate few weeks back, called them because I saw online they were best rated plumber in Carney area, and that definitely was true, the guy that came out was friendly, didnt make me feel like an idiot with some of the questions I had, didnt try to sell me or talk me into something i didnt need, basically if I ever need anything at all, these are the guys that I'm calling, would highly recommend
Janice Piccinini
a year ago
Excellent service, professionals, fast service. I only use Saffer for my plumbing needs.
Upgraded and relocated circuit panel box. Very well done. Worked with City diligently to get the approvals needed.
Jennifer Husson
4 years ago
Jerryn McCray
10 months ago
I found Saffer Plumbing to be a company that I would not hesitate to use again. Bruce did the repair in my home. He was punctual, polite and completed the repair to my satisfaction.
Got me in same day even though it didn't look likely at first. The technician was very professional, flexible, and informative.
James Baskent
3 months ago
David Robinson was very kind and helpful - he helped fix my water heater issues. Thank you!Also, last year I did a renovation on my house. Jerry, Jack and Walt did great work and were more than awesome. Saffer were the only reliable people in the building trade that we worked with.
Catherine Evans
3 years ago
Saffer always responds promptly and their workers are consistently knowledgeable, courteous, and friendly. I don't call anyone else.
Safer was recommended to me by a close friend. Two men came and briefly checked the drains in my kitchen & shower. They also unclogged my bathroom basin. It is so good to have it draining properly but I was shocked when they charged me over $400.00. I don’t think they were here for an hour. I was told simply that “ prices have gone up.” I don’t think I will call them again.
Justin was awesome. Completely explained options and prices. Comfortable with choices. Great work. Would totally recommend. Found out you do electric! Can't wait for next repair.
Maithilee Mitra
3 years ago
Peter Miller
4 months ago
Chris Archer and Brandon Ray were great. They diagnosed the problem quickly and efficiently and fully repaired the issue, rather than just simply going for the easy fix. Our roof deck water pipe should hold for years to come now!
Naudane Phillips
3 years ago
Steven Kolarz
3 years ago
Professional, helpful, and great with pets!
Josephine Pattawi
a year ago
Mrs. Pulliam
11 months ago
From the initial call to the technician coming out I felt “cared for”. This is my new plumber. Great company!
Brian Butts Sr
2 years ago
Great people, Great service, Great Company.
Jennifer Langdon
2 years ago
It took several days to get an appointment, but when they arrived they diagnosed the problem and took care of it in one day.
Jack from Saffer plumbing did a great job installing a new garbage disposal in our kitchen. He was courteous, answered all questions, and followed up. I am so happy with his work.
Jason Boyask
7 months ago
Saffer came out to our home for an estimation regarding some water spotting we were seeing on our ceiling. We don’t need repairs done at this time, but they gave us easy to follow advice and an estimate for repairs should the issue worsen. They were timely, professional, and courteous of COVID precautions without us having to ask.
John Schiazza
3 years ago
Noticed our hot water heater leaking slightly on Saturday, so we called Saffer and left a voicemail requesting someone to take a look at it. First thing Monday morning they called at 7:15 AM and within a half hour, we had them at the house looking at the hot water heater. They did a full replacement and were done by 10:45 AM.This is the third time we’ve used them and they been reasonably priced with excellent service each time.Highly recommend them.
We were very happy with Johnny. He explained everything, took his time, and did a very professional job. Cleaned up when he was done. Very personable. I would recommend him to anyone.
Jeannie Hubbard
a month ago
I needed plumbing service the day after holiday for a clogged kitchen sink drain. The first plumber I called wanted to service me the following day. The second never called back. I knew I was safe with Saffer because they were at my door within two hours of my call. The tech worked diligently to open the drain. and was UNBELIEVABLY meticulous in his clean up after his repair. If I again have the misfortune to need a plumber I will definitely call Saffer first.............you should too !
Amelia Brandt
3 years ago
I called for an emergency service and they were out the same day. The technician was really friendly and even cleaned up under the sink after finishing the job. It's a little pricey, but I was happy to have everything taken care of within the day.
Carole Walters
4 months ago
I contacted them for an estimate and Josh came out to have a look and provide an estimate. Josh was so nice, explained everything that needed to be done and provided the estimate. The company is very professional, prompt with texts confirming appts etc. The only reason I didn't use them was the cost. I found another plumber who did if for almost 1/2 the quoted price from Saffer. However, I have used Saffer in the past and was pleased with their service.
Stephanie Miller
a month ago
Thank you, Josh and Bam.
Douglas Perry
10 months ago
Saffer has performed a variety of plumbing and electrical repairs over a number of years, and they have done an excellent job.
Karim Shehadeh
4 years ago
Incredibly reliable, punctual, and flexible (when there are emergencies)
Ty Ford (Ty Ford Audio & Video)
10 months ago
It's never nice to see the toilet bowl fill up and not empty. Then see the backup flow up into the shower floor. I used the plunger, but fairly quickly knew that it was time to call Saffer. I got scheduled that afternoon around 4. I got a call around 2 saying they could come early. Sure. An hour and 15 minutes later, the roots they pulled out of the drain was the problem. $600. A good price for the expertise and work done.
Used to this company several times over the last 15 years; they are always on time, great prices and reasonable rate. The problem is solved and they have fixtures the old bathrooms. Jack is a good employee.
Two Saffer technicians just completed the replacement of my blocked sump pump discharge pipe. They were on-time, friendly, efficient, and cleaned up the area after the work was done. I will continue to use and recommend Saffer Plumbing and Heating.
My entire family has used Saffer for several decades. We've always had a positive experience for any problem we've ever had. Whether our contact with them has been a phone call, or when you;re dealing directly with the plumber/s it's always been with professionalism & a genuine feeling that they're just as concerned with your issue as u are. I believe them to be fair & honest. In 2days world that makes all the difference to me. We've always prefered to deal with a small, privately owned community business. Doing business within your own community helps to keep the fabric of a community more tightly woven and intact on the whole.
Jesse Enyidah
3 years ago
Miguel was great. Very professional and knowledgeable. He didn't do any work per se on his visit, but, he did a thorough diagnostic. I would highly recommend him.
Simply the best Plumbing company in the Baltimore area.
Monica Hetrick
5 months ago
We have had nothing but positive experiences with Saffer Plumbing over the many years, two houses, and multiples projects we’ve used them for including installing a hot water heater, installing new toilets, replacing a shower faucet, replacing a dishwasher and garbage disposal, snaking pipes, etc. They are always on time, responsive, knowledgeable, professional, reliable, friendly, and fairly priced.Most recently we noticed the seal on one of our toilets seemed to be leaking slowly at its base. They came out that same day and fixed it immediately. The plumber shared that while the toilet was past its original warranty since those same toilets now had a longer warranty than when we originally purchased them, the service was completely covered. It cost us $0 for his repairs other than the tip we insisted he take for his exceptional service. He went above and beyond as all Saffer staff do making sure to expertly fix the issue and leave the repair area cleaner than how he found it.We have enthusiastically recommended Saffer Plumbing to friends, neighbors, and coworkers alike and everyone has been as satisfied as we have been.I cannot strongly recommend Saffer Plumbing enough.
We always great great service. Miguel installed our toilet quickly and it is perfect.
Patrick was so kind and did a thorough job. Not rushed at all and looked at everything about our plumbing to flag any other potential problems.
Jennifer Walsh
a year ago
Addressed the issue and gave ideas for future work
The guys from Saffer plumbing were extremely helpful and dedicated to getting our water back up and running. They went above and beyond to make sure we were taken care of and went out of there way to ensure this. I highly recommend Saffer plumbing!
Meredith Tomeo
a year ago
The joys of new homeownership - I tried to clear our tub drain and ended up getting the plastic drain snake stuck. In a panic, I called Saffer and they were able to send someone over that same night. Miguel was so friendly and gave me tips for how to safely clear out drains in our old house. He really saved the day. Best of all, I assumed I was going to get gouged for the same day service, but the charge was extremely reasonable. I can't thank him & Saffer enough.
Marlene Trestman
a month ago
Chris Archer and Chad Knowles were great!
I called them for an estimate and they came out when they said they would. The main reason that I decided to do the job with them is because the guy recommended some ideas that he noticed as if he was trying to prevent issues from happening in the future which I appreciate.That would be heartbreaking for a plumber to see an issue and not say anything but instead this company noticed an issue they told me about it, they explained it and I was able to get the service. Thank you! / update: 4:22:2022, this company is still going strong. Called to get an estimate and Lee was there, on time, as promised! I think I had an emergency since i last used them and they were there for me during the emergency as well.
Anthony Lincoln
4 years ago
Saffer has done work for us in the past so when we needed a plumber Saffer was a no brainer. I could not be home for the visit so my mom helped me out. First thing she said was,”Alan was great. Very nice and professional”. I spoke with him and got the impression that he was going to go out of his way to make sure we felt good about the money we spent. Not to mention he fixed our problem. Thanks
As always the service is exceptional.
Finally, I found a company that will work on steam boilers. I had my steam boiler replaced two years ago by another company, but when I told them that I had a leak in the water supply line to the steam boiler, they would not come out to fix it. I called SAFFER PLUMBING and they was prompted in fixing the problem and the cost was reasonable. Thanks. I will call them again if I ever have a problem again.
Good people, always treat you with respect
Lee and crew were on time and gave great service, as well as being friendly and answering my many questions. They replaced the main water line into the house, a big job done well and well done!! After leaving you couldn't even tell my front yard had been dug into.
Michael .Sweet
4 years ago
Scott Krahling arrived on time. He was courteous, knowledgeable and got to the heart of the problem quickly. We certainly would use Saffer again. And we will also recommend Saffer. Thank you, Michael Sweet
Kait Klusewitz
4 months ago
When our toilet was leaking, Saffer’s phone dispatch was able to get me scheduled quickly. The repair technician, Joe, was really friendly, figured out the problem quickly, explained the issue clearly. He was able to make the repair the same day and had the toilet re-installed and ready to use within a couple hours of arriving. He was even super sweet to our very inquisitive cat who was eager to “help”. Would definitely recommend Joe and Saffer to others!
Bruce did a great job unclogging our bathroom sink drain and doing a fix on our toilet! Highly recommend!
Excellent service! Replaced our water heater within a few hours and last minute! Very courteous, clean and fair priced.
We had urgent unexpected work done during Covid for a water leak issue of uncertain origin and they did a great job. Miguel took full COVID precautions and explained everything he did and all the charges, fees and options very well. He and his assistant also cleaned up after themselves, made sure we had everything we needed and provided great customer service. His experience and knowledge were evident.
Tonia Matthews
a year ago
Excellent work done. Thank you
Saffer Plumbing's team of electricians came to our home yesterday and did an amazing job! Jerry and his team worked very patiently to install a 44 diameter chandelier in my 2 story foyer and did it right and in a timely manner with respect for our home. They went above and beyond and the price was very fair. I went with Saffer over others that had come and given estimates because of their responsiveness and professional handling of pricing concerns before the work was completed. My impression of their professionalism was confirmed when the work was done. Great job, would highly recommend and will be using them again in the future!
I called for what I believed was an outside plumbing problem. The response was immediate. Brent and Brooke assessed the problem and said its a county problem. They called the county for me and put in the request. (Can not say enough good about them) County came out and said my problem was with a different drain. Called Shaffer back (as I was told it was not an emergency by the county) left an voice messages. They were at my house by 7:30 Friday morning. Assessed the problem, had it fixed by 11 AM! Everyone was so very helpful and efficient. They are the best!
Kathy LaPlant
2 years ago
The installation was so smooth and the new faucet is wonderful!
Eldon W Baldwin
3 years ago
My sewer line backed up. Dan came out. Spent several hours cleaning the line and making sure everything was working properly. Cannot thank Dan and Saffer Plumbing enough.
Frank Fitzgibbon
5 months ago
Paid $435 dollars for a bathroom drain to NOT be cleared. Understand that not all problems can be fixed but $435 for less than an hour of work, which did not solve the problem, is not satisfactory service.
Mary Dohmeier
4 years ago
We woke up to our water heater leaking. Chris Saffer was at our house in a half hour, diagnosed the problem, and made a temporary fix. He explained what the issue was in very clear language and gave us several options for how to deal with it. We had an electronic estimate within a half hour after he left. Chris was extremely knowledgeable, professional, and honest. We have used Saffer Plumbing in our family going back 25 or 30 years. We have been very satisfied.
I really appreciate that there was no charge just to come out. Jack was prompt, courteous, friendly & efficient. He explained everything & gave options. Office staff was also very helpful! Highly recommend!!
YAY! They know how to connect IKEA vanities!!!
Saffer was fast, professional, and does quality work.
The plumber from Saffer was very professional. In fact, I called another local plumber first. That company’s rep came to our house and said he could not replace our outdoor faucet. The Saffer plumber had no problem and charged a fair price. I will be glad to recommend this company to others. Eileen Riley
Great service with both visits so far, very professional and thorough. Our repair is expensive, but they walked us through everything. Would highly recommend!
Great Customer service and very thorough. very mindful of safe practices during Covid. Very reasonably priced ☺️
Professional, courteous, on time, & solved the repair issue. Whole process was easy. Highly recommend.
Very helpful, professional, knowledgeable, and answered all questions asked.
Mark Wiessner
3 years ago
Saffer plumbing has been to my home on two occasions for multiple issues. They are a well organized business and the workers are friendly and prompt. On both occasions I have been quite satisfied with the work they have done.
Louis Galambos
3 years ago
Awesome Plumbing Co.
Disclaimer: I have employment ties to this Company
Stacey Vandiver
a year ago
Rick Wright was so professional, experienced and knowledgable. Highly recommend Saffer Plumbing!
Maureen Kristofco
3 years ago
I contacted Saffer plumbing at 8:30 in the morning to have someone come out to fix a leaking pipe... my job was completed by 11:15!
I was very happy with the speedy response.
First time calling and benefiting from service, based on google reviews. Very professional, reasonably priced, respectful, came same day within the time promised! I'm impressed and grateful to have heat! Bob and Miguel were a great team, pleasant, calming, knowledgeable, awesome! Definitely calling Saffer back when needed!
Very professional, efficient, and honest!
Domenic Petrucci
4 years ago
Elizabeth Bonomo
2 months ago
Had a fantastic experience here. Friendly, helpful, and had what I needed.
Unclogged an outdoor underground drain and found the culprit that was causing it. So glad the piece of metal was found and the drain is clear.
Bruce Jordan from Saffer was prompt, very courteous, and followed Covid-safety protocols. He was very upfront about the cost and as soon as he realized the repair was more involved than originally thought, he let us know that it was likely going to cost a little more. He communicated with us clearly through the visit and the repair was made perfectly and professionally. Next time we call Saffer, I’d be thrilled if Jordan was the plumber who came to do the work!
Jessica Dernetz
a year ago
Maryann Povell
a year ago
professional and competent...a pleasure to work with
Nancy Tramer
3 months ago
Have used Saffer a few times and have never been disappointed. Excellent company to work with, highly recommend!!
Chad and Josh were wonderful. They were so knowledgeable, friendly and professional. They fixed our shower in no time and even fixed our leaking boiler while they were here. Highly recommend!
Larry Silverman
2 years ago
Service was outstanding, everything was explained to me prior to work beginning. Area was left clean.
Pat was very kind and professional. He took his time to figure out what the problem was and made sure it was corrected. I'd highly recommend this company.
Monique Blake
5 months ago
Replace gas line on stove
Denise Thormann
3 years ago
The electrician was very friendly, COVID appropriate, and exactly on time. He assessed the job, gave us a firm price, and after we agreed he proceeded. He was very clean and tidy. The work was done properly. His price was very reasonable. Will definitely use Saffer Electric/plumbing again!
Marilyn McClure
a year ago
Renee Zeppetello
11 months ago
Dale was AMAZING! Very methodical in his approach to analyze where the water was coming from in my basement. In the end it was a backed up sewer line. He suggested calling Baltimore City to see if the blockage was from the cleanout to the water main first. If the clog was there it's B-more city's responsibility to clear. He also gave me an estimate for cleaning/repairing if repair needed to be done on my end. It wasn't cheap, but less expensive than some of the quotes my neighbors received from other vendors. In the end, the blockage was on the city side. But that said, I have used Saffer for many projects including new hot water heater and other misc. plumbing projects. I would use them again in a heartbeat. And Saffer, make sure you acknowledge the professionalism and knowledge-base Dale has. He's a true asset to your organization. Renee
Dr. Bill Watson
2 years ago
Prompt, friendly.
Jeffrey Adams
3 years ago
Jennifer O'Hearn
2 years ago
The gentlemen that completed the repairs were extremely professional, knowledgeable and friendly! I recommend them highly!
esther thomas
3 years ago
Friendly , clean up well answered calmly questions to my satisfaction.
Christina Miller
a year ago
Honest and reliable. Would recommend for any plumbing and electrical repairs!
Sheldon Laskin
a year ago
Excellent and prompt service, reasonably priced. And they work on weekends, with no extra charge!
Tony an Nick were very professional and obviously very good at their jobs. We have a very old house and have been using Saffer for approx. 10 years now and they have not let us down yet! Thanks for fixing everything. Appreciate the timely response and respecting the property.
Brett Kirkpatrick
4 years ago
Maria Scatina
3 years ago
Great group of really nice, professional people.
Jermiera Birts
4 years ago
Cynthia Heller
a week ago
Brent Francis
9 years ago
Recently they fixed a problem drain in my house that had drove us crazy since we bought it 7 yrs ago. They also have done quality work at my business Parkview Funeral Home & Cremation Service, 7527 Harford Rd., Baltimore/Parkville. Fair prices and good work.
Sharon Naylor
6 years ago
I called Safer Plumbing this morning and was not sure what if any service I would get considering the weather was snowy/icy. The office number stated it was closed but to press 2 if it was an emergency. My sump pump was not working and the basement had a considerable amount of water on the floor. I got thru on the emergency number right away and the gentleman said he would get back to me in 2 minutes. He called back immediately and said he would have someone here ASAP. Within one hour, a very nice service person came, diagnosed and fixed the problem in a short time. I believe the price was very fair for the excellent service. I will be using and recommending this family run business in the future. I am so happy to have a reliable plumber to call!!
Patricia Ilowite
3 years ago
Staffer did a great job! Very polite and thorough!
Susan Budelis
3 years ago
Whether plumbing or electric services, the Saffer team has been awesome to work with. They are friendly, courteous and professional along with being experts in their respective fields. We are happy to have plumbers and electricians we can count on.
We have used Saffer Plumbing for over 10 years in 2 different locations, and they have not disappointed. I learned long ago in a from away location that if you are a regular customer you will always have service. We are happy to call ourselves regular customers, and we've always had excellent service.
Full diagnostic of a tankless hot water heater issue. The electrician who came out was very thorough and straight-forward. He helped to walk me through how I should deal with the manufacturer.
Elizabeth Shively
3 years ago
Scheduling was efficient. Confirmations on email and text appreciated. Jason, the plumber, showed up on time as scheduled, and prepared to work on swapping out the kitchen faucet, which had a big problem of being cemented in. He analyzed the situation and knocked it out with some big tools and muscle. He did not break the granite counter top. New faucet installed without incident and it worked. Jason knew what needed to be done and he did it. Experience counts. Thanks, Saffer Plumbing.
The guys from Saffer arrived right on time and handled our drain problems quickly.
Wonderful and very thoughtful professionals. They took time to plan the job, acquire the high end components and installed them flawlessly. Bonus: they arrived on time, communicated well and cleaned up after themselves!! I wish they had been the original plumbers I had when I built the house. They also took the time to explain the options and why they recommended one approach over another.
Bruce Jordan is a wonderful plumber. He contacted me to let me know when he would be arriving. Once here, he verified the work that needed to be done and once the work was done, made sure I was happy with it.Pat Holt did a wonderful and thorough job ensuring that the bathroom Saffer had remodeled for me would remain both beautiful and well protected.The customer service from both Bruce and Pat was wonderful as was the quality of their work. They are both assets to Saffer, a company I have used and trusted for years.
Elizabeth Taffe
2 years ago
Always prompt and professional and we like to support local businesses.
Eugene Wright
2 years ago
Came quickly and and performed repair in a timely fashion. Repair person was knowledgeable and efficient.
Samantha Haas St. Germain
3 years ago
Saffer can quickly when I needed them and they were great!!
Called on the recommendation of my cousin. Eric helped me schedule the appointment and then reschedule due to snow and reschedule again!! Finally on the day of the appointment, Lee called 30 minutes ahead, was there in 30 minutes. Could not locate the leak but did not charge for the visit. Recommended replacing faucet which will be done in the next few weeks.
David Zeiler
11 months ago
Good, fast service that was reasonably priced. Would recommend.
Fernando Zavala
a month ago
Very knowledgeable and customer service oriented, I've been using Saffer for years now and as a newer homeowner they have really given me piece of mind knowing all my plumbing has been inspected and taken care of. Project installs are well planned and organized, I know when plumbers will arrive and about how long the job will take. I definitely recommend Saffer for your plumbing needs.
Karen Morrissey
2 years ago
Had a very leaky kitchen faucet. Bruce came out quickly and repaired it right away. Very helpful!
Heather Furnas
3 months ago
I was really happy with the work Derik did in my house. I got clear pricing, the work was done quickly, and he also did a nice job of cleaning up. I will call Saffer again.
Patrick McDonald
3 months ago
The technicians that came to my house, Walt and Eric, were very friendly and professional. They asked me what I needed and then proceeded to systematically investigate each issue to identify the problem and advise on the solution. They worked very well together did not get in each others way. Instead, they were fast and efficient and seemed genuinely focused on resolving the electrical problems I was having and were not looking for opportunities to create a big bill, which many service companies do.I will definitely reach out to Saffer again if/when I have another electrical or plumbing issue that I can't resolve on my own.
Tamiko Humphrise
a year ago
Quick, honest and responsive. The plumber took his time to understand my concern and made sure that the problem was addressed.
Michael Brennan
4 months ago
These guys are great. Prompt, professional, knowledgeable, came in got the job done. Did exactly what I asked for. 3rd time I've used this company. 🙂
Stephanie Welch
a month ago
Absolutely the best!
Rebecca Kerins
a month ago
First off, I was impressed and so thankful that someone from Saffer was able to come out so quickly to look at my water heater. Literally maybe 30 minutes after I called! The on-call plumber, Josh Gallano, went above and beyond. He gave me several possible reasons for the recurring issue (pilot keeps going out and have to manually light), and although Saffer was not able to fix the problem right now, as the cause is as of now unknown, Josh gave a thorough explanation of what was going on and what might be causing it. Josh was professional, personable, and beyond helpful. He even got me to purchase a service agreement; he did a great job of explaining the benefits, and it seemed like a no-brainer! Please pass along my thanks and appreciation to Josh. He was awesome and I would trust him with any plumbing issue that should arise. Thank you, Saffer! You turned a dismayed and anxious Friday evening (upon discovering the problem) into one of relief and thankfulness!PS. I am a long-time customer of Saffer. I have used them for various plumbing needs (including replacing water pipes), installing my water heater, and even doing electrical work. So I'm not just commending them for water heater service - they offer a variety of services and are an all-around quality and reliable company!
Snake outpipe in basement Is also an additional pipe
Myron Gelsinger
3 years ago
They offer free estimates without obligation. Very pleasant, professional and punctual young man, Jason assessed our very peculiar, very old basement toilet to be replaced and quoted an estimate at a better price than competitors. He was able to have the toilet delivered and he installed it. He also was very generous with his time and addressed a few other plumbing concerns; replacing an old, hard to find bathroom sink, assessed a radiator issue and assessed the installation of an outside water faucet. He made referrals and recommendations for all three.I am extremely impressed and pleased and will recommend Saffer to all my neighbors.
Barbara Lewis
3 years ago
Erin Mitchell
4 months ago
Our water heater sprung a leak on a holiday weekend. Even though they were booked for a few days out, the plumber on call (Josh) squeezed us in late at night after a very full day, coming at 10pm at night for a free estimate. He was incredibly friendly and knowledgeable, and apologized for the late hour even though it wasn’t his fault and we were grateful that he made time to work us in. He was able to rig the heater so we could have cold running water in our house overnight, and then came back the next day with Ben to replace it. They both did a great job. We’ve used Saffer before and we’ll continue to use them!
I’m a resident of the Lutherville area and I just want everyone to know:call these guys for Honest, Professional, and Transparent services. We had Chris and Brad come to a neighbors house today who had called another plumber and was given an astronomical quote just to SHOW UP! She is an older Greek woman who unfortunately gets taken advantage of by unprofessional companies whenever I don’t give her a referral. So I told her to call Saffer-my whole family uses them and due to the fact that I am an IT specialist who subcontracts out different companies than just IT, I can see right through these film flam Sam shops that unfortunately somehow obtained a license and just rip people such as my neighbor. She is a godsend as a friend, mentor, and someone I feel like I need to be at her house when any HVAC, plumber, or Carpenter is giving an estimate. Well, today I missed her call when Chris and Brad arrived and I was Scared to death of what they were doing in there just because she doesn’t speak great English. I ran over and was so pleased with their respectful attitudes, Honesty, and now because of Chris and Brad Saffer has a lady with literally about 60 close Greek friends that will all be referred to Saffer. Keep good Employees like Chris and Brad and there is no end to the pyramid affect of referrals! By the way, this is probably the second review I have ever given.
Bryan did an excellent job of diagnosing the problem. He is very customer focused - prompt, knowledgeable, good problem solving skills.
Joseph Teramani
4 years ago
Thank you all so much! It’s so nice to have someone understand our old houses in the neighborhood!(Rodgers Forge) Alan was great! Solved our problem ASAP! What a pleasure, obviously we recommend them highly! Thanks
Alexandra Waters
11 months ago
I bought an old home and it just keeps breaking. Thank god for Saffer! They have kept me afloat and fixed every issue that has arisen. Ask for Rick - he's great!
Saffer plumbing installed a new battery back-up sump pump and cleaned and maintained the basin. I also signed up for the service where they checked up all the plumbing and electrical work in my house. Overall they provided great service and returned my calls within a day.
Arnob Banerjee
2 days ago
Nick Greene was prompt, professional, and arrived quickly for an emergency call. He took care of the leak, tested the repair, and addressed all questions.
Emily Tyrrell
4 months ago
Bryan and Tony were professional, friendly and very knowledgeable. They asked thorough questions and diagnosed our problem quickly.
We have used Saffer for many years and are always pleased!
Meredith Kilgore
4 years ago
Saffer was quick to come to my house and give me a quote on my water heater! Thank you!
Professional staff that really dove in to a complicated problem that has been troubling us for years. Very thorough on explaining what had to happen. Love the text updates and quick response. They are our new plumbers.
Michelle Simon
3 years ago
I had a plumbing issue for several years. Had 2 different plumbers to fix (supposedly) and the issue would eventually show its face again. It’s been 3 years since Saffer fixed the same issue and no problems. Thanks Saffer!
E. Cameron Hartofelis
3 years ago
June Peterson
7 months ago
Excellent service. The plumber, Christopher Archer, was very pleasant . He explained everything and he did a very fine job.
Shavene Ryals
2 years ago
The service provided fast and friendly. The time they told me the repair man would arrive, he was there. I would definitely use their service again.
After a disappointing experience with another local plumbing outfit, I called Saffer on a Friday morning, hoping to get my kitchen faucet replaced that day so I wouldn't have to go the weekend without kitchen water. Although they were booked, they found time for me. The plumber that came (Bob) was on-time, diagnosed the problem almost instantly (something the other guy had missed entirely), and then made the fix quickly. I will use them again without hesitation, and recommend them enthusiastically.
I called the same day about a clogged tub drain and they came out in the pouring rain, unclogged my tub fast! I will call again for my plumbing needs.
Lee Diffenderfer
3 years ago
Natalie Fell
4 months ago
I called Saffer for the first time a few weeks ago. I remembered their name from when I was given it by a family member of the owner a few years back. I'd had a minor water leak in my living room and though minor it worried me bc I had this issue 2 times in the past from what we believed was the bathroom above and I was never sure if it was truly resolved. Will and Bam cane out the first time and were very courteous, polite and friendly. They wore booties, laid plastic down while working, etc. They diagnosed the problem after making a small cut in the ceiling (I authorized that) as a leaky wax ring around the toilet in the bathroom above and replaced it. They said to not repair the drywall for about 5 days just to be sure all was ok. Unfortunately about 4 days later I had a minor leak again. Saffer came back and Chris and another man came. Once again both great guys. Chris said the problem was diagnosed correctly but it was an issue with the master bath toilet not the bathroom on the landing. They fixed that wax ring and brought to my attention that had been leaking for a good while to the point my floor underneath was soft so separately my husband will fix that. Chris also found I needed a vent under my bathroom sink and quoted me for that if I wanted to move forward. All has been fine since and we now feel confident to repair our dry wall in the living room. Obviously I paid for the first visit and also went under yearly service plan . For the second visit I was not charged a dime. To me that showed Chris was honest to me about the problem not being fully resolved the first time and that Saffer were a good company. I felt Chris also really knew his stuff. I will continue to use them for my plumbing needs and refer them. I will probably be using them for electrical needs too since finding they do electrical work too and meeting Jerry ,their master electrician and his assistant for a free estimate having not being completely happy with a recent company we had used.
Isaiah Nieland
3 years ago
I'm an Out-of-State Landlord. When a tenant had some minor plumbing issues, Saffer came out quickly and handled the situation. They don't inflate prices. Best plumbing service I've ever used.
Bradley Bauer
3 years ago
Jessica Wollett
a year ago
Fantastic service. It is always a pleasure to work with Saffer. Chris is very courteous and helpful, and goes above and beyond to help customers. I actually had issues with my HVAC condensate pipes which was leaking due to a crack, and Chris identified it right away. I have since called HVAC repair service and replaced all the condensate drains.I really look forward to working with Chris to replace my master valve in the near future.
Chris was great, gave a call before coming, checked out my boiler, said everything looked pretty good, and that there really was no need for a cleaning, but could do if I wanted. I wound up deferring as the service wasn’t recommended at this time, but thought it was really professional and honorable to state no service was necessary, and pass up making sone money on a service job. They didn’t even charge anything to check it out, stating since there was nothing to be done, there was no charge. Definitely look forward to using these guys in the future.
Saffer was GREAT! They responded immediately to my water heater leak...I would highly recommend them. Justin was off the charts!!
Steve LeBrun of Saffer Plumbing is just the kindest, prompt, capable, patient, tremendously professional person to work in my home, both on hired jobs, and on this most recent heating emergency. Great company, Great people, Great Service!!!
Kevin Mitchell
2 years ago
I have had Saffer do three repair jobs for me over the past two years. For all of the work the technicians they dispatched were knowledgeable, pleasant to interact with, and the quality of work was top notch. My cats are also generally wary of human interaction outside of me and my wife, they tend to get extremely anxious. Both techs worked great with my animals and made them feel at ease enough to come greet them. I liked them enough to sign up for their service plan and extended warranty I will be using them for all my future plumbing needs.
Heather VanKeuren
a year ago
Jack was awesome! He assessed the issues with the pipes, gave me his recommendation, a quick estimater and performed all of the items listed. He was very friendly & professional. I would recommend Jack & Saffer plumbing for sure!
Lisa Anderson
2 years ago
Saffer is in proximity to me and I was going to call them regarding a minor plumbing issue. However, I called the company after hours on a Saturday evening sounding frantic. I overfilled my boiler/steamer and water was gushing from it and leaking from a pipe in one of my bathrooms. I thought the boiler/steamer would explode! My radiators made screeching noises. He arrived about an hour later after my call on 1-23-2021. He drained it (which took two drums and 2 buckets of water) and made certain that it was working properly. Rick recommended that I get an automatic water feeder so that I would not need to supply the water. Also, he advised to get a water expander to catch water if there is an overfill. He sent the service plan to my email so that I could read it later. The price was a fair one. Rick was professional, friendly, and most importantly he resolved the issue.
Kenneth Chambers
2 years ago
I have been contracting and receiving services from Saffer Plumbing since 2017. This service was scheduled for Oct 13th. They called and due to an opening I was able to receive service on Sept 24. Saffer always shows concern for their customer needs. I also have had 6 different employees service my home over the years. They are always friendly, professional, and informative. This call was handled by Jack and he handled on a timely manner. I would recommend Saffer Plumbing for your Plumbing needs.
Inspection of our home for plumbing and electrical systems. Also previous use for a all off our electrical and plumbing needs
Genuinely could not believe how easy and fast my experience was. The plumber had come and gone within 30 minutes of me placing the call.
Mary Lou Jay
7 months ago
Saffer was amazingly responsive - we are so impressed with their professionalism and their service to customers. When we woke up in the frigid cold on the morning of Christmas Eve with the heater not working, I called Saffer. Within an hour or so, someone was out here troubleshooting. He was able to diagnose the problem and provide a temporary fix, with the promise of an electrician coming by to provide a permanent repair the following week. But around 6 that evening, we got a call that the electricin could come out and complete the repair. By 7:15 the problem was completely solved.We are so grateful that these service people gave up their vacation time on Christmas Eve to ensure that we didn't spend the holiday weekend huddled around a space heater. I highly recommend Saffer (and their yearly service contract).
Rick is the plumber everyone needs in their home. He was very knowledgeable and was solution base oriented to every obstacle he encountered. Kudos to you and your team Rick.
Saved the day when a pipe burst in a ceiling...it literally could have destroyed our entire 1st floor...thank goodness I was home when it happened (I just found the upside to being home with a broken hand!) and Jeff was able to get here right away. You will NEVER need anyone else for your plumbing needs!!!
Jennifer Brown
5 months ago
Great to work with
Abbott Bolte
5 months ago
My standpipe clogged leaving contaminated water in the basement. I called Saffer and had 2 plumbers at my house in less than 2 hours! They were great. They diagnosed the problem, got the right equipment, and worked doggedly for 2 hours at least, and then cleaned up the nasty mess. And for all this the price was quite reasonable. Highly recommend Saffer plumbing.
Jordan Hoffman
a year ago
I had discovered that my water heater was leaking into the floor. It was a slow leak. I contacted Saffer Plumbing and described the leak. Saffer was at my house in a little over an hour. Their employees were courtious and provided options for the replacement. The installation went great, and I am very pleased with the finished product. Bryan and Gary were the technicians, and are by all means the definition of professionals.
Yolopattli Hernández
4 years ago
Saffer Plumbing are a reliable company, and that is something crucial for a plumbing work. Their receptionist did everything to help us get an earlier appointment, because they have high demand. The plumber, Jack Loercher, was efficient, helpful, and willing to answer our questions about our bathroom. Their prices seem reasonable.
Andrew Mirabole
2 years ago
I am a retired realtor -have referred for plumbing service for years.
Bruce was knowledgeable and did a fine job, including cleaning up before he left.
This was our first time using Saffer plumbing. Nick F came to unclog a drainage issue we had. He was friendly, knowledgeable, and helped explain the cause of the clog while providing an estimate for repair. It was quick, professional, and clean up was very nicely done. We would definitely recommend to others!
Mary Janowiak
3 years ago
Showed up within in hours of my call and fixed the problem at a fair price.
Reds browngrimes
a year ago
Very nice guys, fair price and great work on my MBR shower.
Very nice guy, Patrick, came to fix my issue and was very candid about my issue and what I could do to get the city to fix what was going on and reimburse me. the cost was reasonable, and I'd definitely use them again.
curtis bickford
11 months ago
Fantastic service, same day, professional- didn’t leave until the job was done! Friendly and accommodating to all types of issues
Maureen Helinski
2 years ago
water pipes clanged when hot water turned on. The serviceman was efficient and knowledgeable.
Mette-Jaya Ramanathan
3 years ago
So profession. Great communication. Fixed the problem for less than the other guy!
Victoria Piper
3 days ago
Kaylea and Chuck Holmes did an amazing job replacing pipes and faucets!
Peggy Goldsborough
3 years ago
Rick was polite and took the time to explain what was needed for our gas line connection. There were no attempts to upsell us and he even gave us the name of another company for a different project. His service was so good that we signed up for them to come back for electric work!
Very dependable very and friendly technicians thanks for keeping foster dental Harford rd with good services
Richard Eskin
2 years ago
Plumber was prompt, friendly. Clean up was fine. Willingly completed minor request to caulk sink back stop.
Highly recommend. Punctual and effective at fixing our plumbing problems in our house.
Excellent, professional services and wonderful customer services! They are my go to company!!!
I needed a plumber on short notice Fri afternoon to unplug a clogged kitchen drain/ garbage disposal. Saffer promptly sent out Brent who took care of the problem in 30 min. Huge relief! It was expensive but worth the fix before the weekend. I appreciate the promptness and the cleanup afterward.
I was very happy with the the entire experience with Saffer. Brian was so courteous and did a great job! Thank you!
I've used Saffer plumbing on numerous occasions and had nothing but incredible results. Chris and Dave run an upstanding business where the technicians always do the right thing, not just the easy, or quick thing. Time has always been taken to ensure quality, and on a recent call, Earl even asked if there was anything else he could take a look at for me while he was here, since my problem was such an easy fix and he'd already come out. They've also always arrived quickly, diagnosed my problems thoroughly and always go above and beyond for their customers. Fantastic business, fantastic work, fantastic people!
Very happy with cost and responsiveness of professional staff.
godzzgrace eleven
3 months ago
Can I tell you I cannot be more pleased. These guys were great! Jerry DiSalvo came to my home. We discussed a solution, and I was confident in what he explained. I called the office and booked the job. He came back with a team of electricians, and they got right to work. There weren't any smoke breaks, constant cell phone calls or anything else. I'm a firm believer in you get what you pay for. You also get a warranty with their work. I have another project coming up and will be using them again.
Marilyn deTorres
a year ago
I THINK i would recommend Saffer, but I was VERY disappointed with Saffer, as a Friday customer, first appointment, when I experienced 2 separate and subsequent leaks after the replacement of pipe on Friday done by Saffer, Dale and Bradley, and being told early Saturday morning when I called several times that someone could not address these new problems till Monday, even though these new problems occurred only after the repair work done by Saffer.Nick came on Monday, follow up second appointment, and worked diligently and resolved these new problems and even another one that occurred.
Lee Miller Rehabilitation Associates
3 years ago
Josh is very professional and does a neat and excellent job
Similar Items
Ross Plumbing Mechanical & Construction
Mouradian Plumbing & Heating
