Best HVAC System Maintenance in Baltimore MD

Very pleased with the repair service provided by tech Chris Burton - thanks for helping my Mom after her sump pump failed! Excellent experience, all the way around!

Replaced my broken water heater the same day I called. Rob was friendly and got the job finished quickly.

Adam from Michael & Son Services came to our house today to do plumbing work. He was excellent, and got the work done in a timely manner. He was very helpful and explained everything very well, and was so helpful. The prices were reasonable and we are very happy with the work we had done.

Customer Service was impeccable along with performance and completing the job!!!!

My heater went out during the night, so I called Fitz first thing the next morning. They were at my house within an hour, diagnosed the problem, then got the part we needed, and had it repaired just a few hours later. I was impressed by how responsive, knowledgeable, and kind they were! I will definitely call them again in the future.

I called and asked to have a dishwasher installed. I was told they could not give me an estimate over the phone. It would cost $89 for the technician to come out to give me an estimate for the work. I agreed. The technician looked at the job (remove the old dishwasher and install the new dishwasher. He did not have to haul the old one away.) He said he would have to call his office for a quote. When he returned he said the install for the new dishwasher would be fourteen fifty. I asked did he mean one thousand four hundred fifty. He said yes. Then he explained that it would cost $500 to remove the old dishwasher. I had no words to respond. Finally I asked, It will cost $1900 to take out the old and put in the new dishwasher. He said yes. I declined the offer. I suspect that was the goal all along. Instead of Horizon declining the job, they priced it so outrageously that no one would accept it. And they still get their $89. So I spent $89 to be told it would cost $1900 to make the dishwasher swap. Other plumbers told me upfront that they don't do dishwashers which also meant they did not get the $89. I will not ever call them again.

Great company

Keller was very knowledgeable and honest. He let us know what he would need to do to get our HVAC and water heater replaced and what sort of issues he could see potentially occurring. The quote was reasonable. The price didn't change when the HVAC ended up taking 3 days to replace rather than the 2 days he expected (he had to bring in an electrician to change some wiring around). Everything has been working perfectly. Would recommend.

Brett was honest very efficient, loved my dog, and actually awesome. It was a toilet clog. It didn't take long to fix it. I highly recommend Brett and the company. Thank you.

On Friday, June 10th, after waiting 4 days for another service provider who was also going on 2 hours late, I called BMC Services. I spoke with Michaela who was courteous and professional. She asked what issue was having and how quickly I needed someone to come out. She made sure I understood their hourly rates and that it did not include parts. I told her I needed someone out today. She asked me to hold briefly while she spoke with the scheduler and confirmed they could have someone to my home within 90 minutes.

I asked about payments they accept and if the technicians could accept those payments on-site. Michaela advised she didn't handle payments but she would check. After another brief hold she advised after service was complete they would call me for payment. BMC Ssrvices arrived to my home within 30 mjns and identified the issue as well as completed the work in less than two hours. Our AC was working like new and they told us tips to keep the system from having future problems. David and Kevin were the technicians and provided excellent service including going above and beyond to clean out the coils on our outdoor AC unit.

Later that afternoon I received a call from Ashley for the payment. I gave her my credit card info and she asked for my email address to send me a copy of the receipt. From start to finish BMC was responsive, friendly, professional and most importantly able to get the job done.

Bill was wonderful ! He worked very hard to address the issues and I really appreciate all of his efforts ! Thank you

Steve is the man there

I had an old furnace from 1942. Paul gave me an excellent quote that was lower than all other companies. I converted from oil heat to gas. The service were well coordinated from a Asbestos removal, removal of furnace, oil tank, placement of unit and chimney liner. Michael and his crew complied with covid precautions. They were on time, friendly and professional. They cleaned and gave me details on how to use my new unit. The experience was great especially considering that it was such a huge job. I’m a happy camper.

I would highly recommend this business. The plumber Willis was highly skilled and very professional. I can't ask for better quality service. This is the 3rd time I have used Abend plumbing over the years; they have always given me good price and good service.