Best Sewer Repair in Lincoln NE

Antonio was professional and kind… he was kind of the building and my time. He answered all my questions and spoke in language I could follow when it came to the more technical things involving the issues my plumbing was having. happy with the experience.

We had a blockage in our plumbing and it started to back up in the basement. I called Shaw Trenchless and they sent J.B. over within the hour. He was professional, courteous and efficient. He scoped our pipes to the house and to the main sewer line in a matter of minutes. He discovered a couple of root blockages and referred me to “The Drain Specialist” to have them removed. Then I took J.B.’s advice and called the Drain Specialist. They too responded within the next hour.
The technician cleaned the pipes to the house and to the sewer main within a few minutes. Very efficient, clean, and professional service. And on top of that, he only charged me for one hour of labor. What a surprise to deal with such a great local business. With everything else in the world going wrong, it is refreshing to know that there are honest, hardworking, fair businesses out there. No surprises, no broken promises, no shenanigans! This is the way businesses used to operate. I’m pleasantly surprised as well as fortunate, and you will be too, that The Drain Specialist does business the “Old School” way…with a look in the eye, a firm handshake, and their word as their bond! I highly recommend them for any sewer line issues you find yourself dealing with!

Great local company! Chris is fair and honest with pricing. Highly recommend

Replaced water heater. Had an issue with it due to the manufacturer not the install. They immediately came out and fixed the problem. I always get a call back in a timely manner. Very happy with their service.

All the project was completed in a timely manner and the work tech. was able to overcome some obstacles with parts that were supplied and install all the items for a reasonable price. I would use them again if I have any further plumbing issues. Very courteous and professional.

The best guys around

Great plumbers! I called them to get a dishwasher installed and they were able to get me scheduled in the next couple of days. In and out in a timely manner, Tanner was easy to communicate with and very flexible with my schedule. Could not have asked for any better service. Would definitely recommend and use for future plumbing needs.

Seann was very knowledgeable, friendly and fair. Came out on Sunday at no extra charge to unclog a drain, replaced a drain pipe under the sink that was too short and checked for leaky fittings. Asked if there was anything else he could help with so I told about the toilet running every so often, within minutes he found the problem and fixed it with no extra charge. We agreed that the toilet was loose and probably leaking under the base so now he’s coming back Tuesday to pull and reseat it. Recommend him over the big names 1000%.

We appreciate Cindy for getting us a serviceman out right away for our toilet repair. We had flooding from our master bathroom to our main level bathroom and called Biggerstaff right away. Matt was our serviceman, he was professional, friendly and got to work right away he clearly told us what was wrong and what needed to be done. Thank you Cindy, Matt and Biggerstaff .

Great communication, technicians, and friendly service. Fixed my instahot and replaced the water heater.

Replaced a water softener. Very respectful of our home and knowledgeable on water quality.

Called five times over two weeks for a water heater replacement. The person for scheduling had always just stepped out and voicemail messages were never returned. Finally gave up and went elsewhere.

Good and reliable

They are rude, they don't care about your problems and don't particularly care about getting too you urgently. I don't usually leave reviews, but if you are looking for a plumber and need one on the same week, they can't help you. And if you want to be talked to like a child, go ahead and give them a call. There are tons of plumbers out there. Go with one that actually values customer service.

Response: I appreciate your well wishes. Had this been the type of interaction I had when dealing with the woman on the phone, I would have probably just waited the five days. My main issue was her attitude. But, I have to say I'm grateful in the end because it prompted me to call another plumber. John Henry's was able to come out and fix all the issues within HOURS while working with the insurance company AND being incredible friendly. Customer service is important. I wish your company the best of luck, but in the future hope that you can approach each customer with a little more empathy and not treat them like just another appointment. I've never written a bad review before, so I hope you understand that this wasn't done lightly.

Had a wonderful experience with everyone that works here. We had some plumbing and sewage issues and it took a long time to figure out the problem. But they did an amazing job coming out and fixing it and a timely manner. Very respectful of our property. Can't thank them enough for doing such a wonderful job. Definitely will use them in the future and recommend 10 out of 10 that you do the same.

I’ve had them come to my house twice once for my air conditioning and another time for an outdoor faucet for my sprinkler system. Both times they were at my house within hours. They had all of the equipment they needed on their truck. The technicians that come, are very respectful of my home. They put the slippers on their feet. They’re very informative, polite and kind. I also appreciate that they always let me know every step of the way how much everything was going to cost, and they always look for ways to save me money with any deals or specials. Highly recommend.