Benton Family Water Heaters

My water heater had an electrical dilemma right before the labor day weekend began. They fit me in on Friday afternoon and repaired the problem. The repairman was knowledgeable and personable. The price was affordable. I doubt I'll ever call another company to service me out. 5 stars aren't enough to rate my satisfaction.

The work provided by Tad Snowden was exceptional. On time, informative (explained what he was doing and in response to my question about the future of our furnace exactly what the components are and what to look for), and clear on the charges. 110% satisfied—couldn’t be better!

Leonardo was fantastic and repaired several thing identified on our building inspection in addition to fixing the wiring and breaker issue preventing the downstairs heat pump from working. He is knowledgeable, polite, and professional. We would recommend him and On Time Service.

Our tech guy Ray is great! He provided wonderful service, came on time, professional, and communicative. He is very knowledgeable and made certain that any questions we had were answered. extremely recommend him and hope Paradise recognizes they have an outstanding employee.

Antonio was professional and kind… he was kind of the building and my time. He answered all my questions and spoke in language I could follow when it came to the more technical things involving the issues my plumbing was having. happy with the experience.

Polite, knowledgeable and made the fix Would endorse this business and will use again if necessary. fast to respond to my call

After using Horizon for years and buying a upkeep package from them they decided they no longer come out here. So the last couple times we used . They show up on time and explain . Will use them from now on.

They were great. The receptionist was excellent I wasn't going to be building on the day they wanted to schedule so she scheduled it on a different day and early day. The workman that arrived was nice and had all the work do e in 2 1/2 hrs. I am pleased.

Mark did a terrifc task fixing our toilet and our patio water hose. Both were leaking and it's been so frustrating. Mark was efficient and professional. He gave me several options of repair and helped me select which one worked best for our home.

Responsive. Reasonably priced. Professional. endorse this company—I contacted them on a Saturday morning for a circuit breaker issue and Edgar came out the same day for the repair! He was great! A+ all around!

The repairman arrived out on a Sunday and replaced our leaking water heater. They also sent out a water cleanup technician to check for damage to the walls/water or mold damage to the property. Luckily for me, I found the leak and the water was surface level/able to be dried. Both technicians were professional, responsive, and knowledgeable. At this time I am satisfied with the work and would recommend them.

contacted for work due to ac not cooling. The tech called back in less than fifteen minutes to schedule us for the next day. Less than 5 minutes later they calked and asked if he could come tonight. He had us repaired and cooling fast. In less than 3 hours we were all good again

The fix man was courteous, knowledgeable, and got the project done He was patient and answered all my questions and left without leaving a mess.

Exceptional service. Our repairman was knowledgeable and made the repairs in a timely manner. He explained what he was doing and displayed a high level of competence. Bottom line, he did a awesome job of fixing the previous Handyman's mess. Thank you Logan.

Erik did an great task installing the new Rheem Marathon water heater. He was prompt, kind and took the time to explain the new system & lifetime warranty. happy with this service. Thank you

Vaughn's plumbing is hands down top notch excellent. No complication is too big or small. I had a drain stoppage from tenants on a holiday 3 day weekend and Vaughn work was able to fix it in a matter of hours after calling. I can't say enough of how good they are.

Ray is AWESOME! After my mother had called two other plumbers, who didn't resolve her issue, I called Ray and I'm pleased I did! Ray contacted me back almost set up an appointment, and arrived promptly. He's knowledgeable and professional. He worked resolved the problem within an hour, and charged a more than reasonable price. Ray also cleaned while he worked (that's not common)! I recommend Ray and who's now my go

Levi was cordial and professional. He arrived and understood the dilemma right away. Solved it even quicker. This guy is a magic. Would hire him zillion times without second thought

good Performance and Experience! I needed replacement of 35+year old furnace, humidifier, and install of gas line for dryer. Phone staff and work repairman was consistently friendly and helpful. Called one day, service and quote technicians came next day, then amazingly, install was next day! reasonably priced. Had finance options I could afford without breaking the bank! Technicians explained how to operate installs. They removed old units and left area clean. I highly recommend them and am grateful to have a company I can have confidence in for future maintenance. Thanks much Sawyer, Adam, Clifford, Frederick, and Dee. You are an awesome team!

My home is almost 20 years old with the original water heater. I decided to get a preventive upgrade to a tankless system. Matt arrived out and explained they would need to do. Neal, in the office, answered all of the questions I thought of after Matt left. They gave me quotes for 2 sized tanks and the tankless I ended up going with. Daniel and Allen showed up on time and finished a little early. They were neat, professional and quiet. I have ZERO complaints. They rerouted water, gas, electrical, and venting. And took my old tank. Endless hot showers plus a little more room in the basement!