Best Remodeling in Lexington KY

I am giving one star due to company trying to overcharge for a part for my sewer pump and overcharged for labor!!!!! $5,000 is way over the the top! I feel the technicians had no idea of what they were doing......moving at the speed of a turtle in order to charge unnecessary labor!! My sewer pump was repaired by a REAL professional that knew exactly what was wrong and only took 1 day to find the part needed when H2o took 3 days!! I will not use this company again and advise to others to be careful as they seem to try and take advantage of a woman!! I’m still waiting on H2o to give me a breakdown of the charges so I can find out how they came up with $5,000!! Also, the pump wasleft in my front yard......they didn’t bother to put it back which the other company did and showed me what to do until he got it repaired!!! H2o probably didn’t know what to do!!! I don’t like to feel I’m being taken advantage of but I’ve been around for a while and as soon as they told me $5,000 for a repair and labor, I immediately looked for someone else!!!DO NOT USE THIS COMPANY FOR PLUMBING REPAIRS!!!!!

The main inlet line to our septic tank was clogged (roots in the line, apparently) which caused all of the toilets in our house not to flush and water to back up into all of our bathtubs. Of course, this all happened at about 8:00 PM on a night that my wife and I had to get up and go to work the next day. After making several calls to local plumbing contractors in the Paris/Lexington area, Roto-Rooter was the only one who would come help resolve the issue to get us flowing again. The plumber ended up being at our house working until after 1:00 AM but with the help of the mega-sized drain snake was able to get the drain line issue resolved so that we could use our facilities. The plumber was professional and friendly while at our home and he also added an extra wax gasket to the toilet that he pulled inside to help prevent future issues with the seal, which was appreciated.

My only issue was with the $4,500 quote that the plumber gave us to replace the inlet line running from the house to the septic tank. As a new, first-time homeowner, my eyeballs almost leapt from their sockets. I know that septic system repairs can be quite costly, but I also know that replacing one roughly 20' length of cast-iron pipe with PVC pipe should not be THAT expensive. After doing some research, I found that the quoted price was closer to what it would have cost to replace almost the entire septic system which would have been unnecessary given that their were no other obvious problems with the existing system. Needless to say, we got a few other quotes and a reputable local contractor (Martin's Sanitation Services) did the job for $900 (5x less than what we were quoted by Roto-Rooter). That said, I understand that a quote is just that--a quote--and perhaps in the end the final cost could have been much less than said quote. However, let's be real--that was definitely an overestimate. Maybe it's better to quote high as a precaution but it was very easy to feel like it was an attempt to take advantage of a couple of young, first-time-homeowner newbies. Take note, pricey quotes seem to be a relatively common complaint in other reviews.

All in all, I felt that the plumber was friendly and professional, the repair performed at the time of service was satisfactory (although temporary due to the nature of the larger problem), and cost for an emergency call late in the evening/night was relatively reasonable, as far as plumbing jobs go. However, the quote that we received for the ultimate repair was totally bonkers (total cost of over $5,000 with the service call that night). Would I use Roto-Rooter again? For an emergency, perhaps...but I will certainly be shopping around before contracting any major work or repairs.

I mistakenly recently punctured a drain pipe in my home. Pro-Fetick was out within two hours and fixed the problem very quickly. They were professional and cleaned up the work area. Great to work with!

Use this service at my appt complex jason is the man

My neighbor had this company come out to replace a water line. In the process, this company dug in my yard across the property line without permission, drove their excavator onto my property and totally messed up my landscaping. None of this has been repaired by the company. They also hit a gas line and we had to evacuate our home and property on a Sunday afternoon.

Debating whether I will sue for trespass and property damage. Do NOT recommend.

Great service and reliable

Distinctive Design was prompt, professional, and attentive to my requests during the installation process. The patio looks great and I am enjoying it.

AWESOME CUSTOMER SERVICE! VERY KNOWLEDGEABLE! GREAT IDEAS! WOULD HIGHLY RECOMMEND GIBSON RENOVATION & DESIGN!

When Others WRECK IT ALL - WHO YA GONNA CALL?

[Lex, KY AREA]

Today, after an absolute disaster created by DAUENHAUER PLUMBING, I met Master Plumber (of 68 years via family plumbing expertise) Mr. David Wiseman.

Serious, dedicated and so polite. Fixed the messes the young buck from Dauenhauer left us to cope with for five days! Then replaced the Faucet we asked DH to deal with. All this done at a cost at least half if not more the cost the inexperienced company folks at Dauenhauer were going to charge.

ONE WISE PERSON TO CALL ABOUT YOUR NEXT (small to medium sized job for sure) IS Mr. DAVID WISEMAN - SUPER PLUMBER TODAY IN MY EYES.

Quick, clean, and polite....

They really are very good at what they do and when we received our bill we were presently surprised. Was expecting much more of a cost. If you are in need of a plumber give them a try. You won't be disappointed.