Best Water Softener Install in Kansas City MO

Sidney did a great job. She is very professional, polite, & very good at her job. Would want her for any electrical problems pr upgrades.

Tyler was awesome! He is very knowledgeable and professional. He explained everything that needed to be done. Thank you for all of your help today!

The gentleman that showed up to replace our water heater were very friendly and knowledgeable. They were professional along with being quick for installation. Would highly recommend this company.

Aaron did an awesome job! Very thorough and professional!
He didn't just try to get in and out quickly. He made sure and did the job right the first time.
Highly recommend!

We were having problems with water coming from under a toilet when flushed & water backing up in the washing machine drain. I selected Pierpoint based on their reviews. They responded right away & were very professional. Turned out not only did we need a major repair to the sewer line in our front yard as a result of work done by another company, but Austin discovered so did both houses on each side of ours. Austin did not hesitate to contact the company & make all arrangements for the repairs. I will definitely use Pierpoint for any future plumbing needs. They are also VERY reasonably priced.

I have a rental property and always call Steve. Fair, honest, and punctual are 3 words I'd use to describe my dealings with him.

Jazper Caldwell was our tech and he was very thorough and knowledgeable. We bought the plan and would be happy to have Jazper as our assigned tech!

**Update: Pierpoint reached out and apologized for the mishap and made it right with me. Updating score to reflect my satisfaction, appreciate the transparency and such.**

I had Pierpoint come out and give me a quote for three issues, needed a new outdoor spigot, pressure release valve, and a water shut off in the crawl space.

Quote went fine, I called a week or so later to schedule someone to come out. Day of my appointment, guy shows up and asks what we're doing. Tell him about the three issues above, says he doesn't have a spigot on hand and will need to run to the store. He's gone for an hour, not the end of the world but comes back and gets to it. He comes and gets me when he's done, tells me about how a pipe in my crawlspace is disconnected and someone will reach out to give me a quote since that's not his job, I pay and he leaves.

I decide to check on the water shut off as I was about to go on vacation and turns out they didn't install the shut off, only the pressure release valve. I call back and ask if they can come back out and install the shut off as well as give me the quote for the disconnected pipe. Lady on the phone is nice and says they'll have the same guy come out and install it and have the quote guy come at the same time.

Next day, guy does show up and fix the issue but the guy who was supposed to give me a quote for the disconnected pipe never shows up. No explanation or reschedule either.

Ended up calling someone else (John from Superior Plumbing KC) who came out day-of and fixed the pipe in less than 30 minutes, so I'm not really sure why Pierpoint needed to have another person come out and give me a quote when it was an easy fix.

Overall they did what I paid them to do, but communication was poor and I'm not a fan of how they seemingly were fine with letting my pipe stay disconnected down there dumping water/waste.

Robert (Shands) was great and very knowledgeable. Have been using this company since 2015 for my HVAC and plumbing needs.

The BEST, honest and reliable plumbing company we have ever used. We will NEVER use any other company...

They are GREAT! we have had them out now a few times for a couple different reasons they always go over and above and their cost is much lower than others and very reasonable.

we recently got a bid from another plumbing company and they said $8,000 of work was needed.

We had plumbing plus over it was $150 for a visit and advice. all we needed to do was go spend $15 for a cover

No problems or smells since. Always glad to save $7,800 !!!

Andrew was great!

Excellent. Replaced my outside faucets and explained any questions I had. Friendly and professional, definitely worthy of a recommendation!

The Best! Jerry has helped me with many things over the years. He’s trustworthy, knowledgeable, pleasant and his prices are fair. Contact with confidence!

We recently used Essary Plumbing for the plumbing in our home additions. Trevor and his crew were awesome to work with! They were knowledgeable, efficient, and did a great job. We priced several companies and they were very competitively priced and their work was top notch! We will definitely use them for all of our future plumbing needs! Thanks Essary for making our horrible remodeling experience better!