Best Sewer Line Replacement in Kansas City MO

Disappointed in the office staff. When I called to request an appointment the person I talked to kept getting my name and address wrong that I had to keep repeating it. Then she kept stating when my appointment was as different days and times and I had to keep clarifying it. The day of my appointment I get a voicemail at noon saying James was double booked and I needed to be rescheduled. Earliest would be Saturday. After I already waited 4 days from calling. (Every other company I've gotten quotes from came out same day or 24 hours within calling) When I returned the call I requested to just cancel it all together as I was not impressed. The lady who took my call asked why and as I explained my experience she got extremely rude cut me off and said well just have a good day then.Office staff set the stage for the techs. I was not impressed when I scheduled my appointment but was hoping the tech would make up for my initial call. But then today to be cancelled on and then rudely spoken to, forget it.

Took 3 trips to fix a leaking toilet was told on 2nd trip that the toilet was discontinued I said refund$ suddenly they found the part and had the nerve to charge me ANOTHER $269+ 3 trips to fix a toilet terrible

Reasonable, professional and on time!

CPS has always been great to work with!

I can't say enough good things about Midwest Water & Sewer! I was looking for a company that uses the pipe burst method to replace 90 feet of sewer line on my home, from the basement to the county main. My home is 97 years old with cast iron/clay tiles. Pat, the owner explained the process throughly, how many days it would take, the type of piping they use, and replacing the saddle on the county main line, was included. The price was great too!! Pat is very customer service oriented. He always answered the phone, and when I had to leave a voicemail, within minutes, he returned my call. The process took three days and at the end of each day, his crew made sure the workspace was clean of free of debris. At the end of the third day, Pat called the city inspector and they came out and gave their approval. If you are looking to replace a sewer line, look no further, chose Midwest Water & Sewer. You won't regret it!

I 100% recommend these guys and will be using them exclusively from now on.

I have had an issue with my main line backing up into my basement for 3+ months and have had 5 different plumbing companies out to try and figure out the issue. I have two stacks in my basement and each company that came out inspected what they called the main stack. One company told me it was tree roots, another told me that the line was broken and needed to be replaced (so I replaced 5 ft of pipe in my backyard... $$$) and the others told me that there was absolutely nothing wrong with it (yet the main line continued to back up into the basement).

Finally, I ended up calling an independent inspector to come out and look at my lines thinking that because they didn't do repairs, they would be more likely to give me an honest assessment of my plumbing situation. They also told me everything looked fine (yet the main line continued to back up into the basement).

Finally, I decided to call one last time and Precision Plumbing was dispatched. Thank goodness.

1. Frank and Kevin inspected BOTH stacks. No other company has done that to date. The other stack had a cap on it that was difficult to access but that didn't stop these guys.

2. Everything was thoroughly explained to me along the way. I will admit I know next to zero about plumbing so this was beyond appreciated.

3. Blankets were placed down over my carpets. I can't believe I am saying this but this is the first company to even put a barrier down between their machines and carpets!

4. They fixed the issue. After 8+ visits from 5 different companies, Precision Plumbing took the time to actually diagnose the issue and they fixed it.

I am beyond grateful for these Frank and Kevin. You guys did an awesome job!

Bristol Plumbing came out this morning to repair frozen water pipes leading to the kitchen sink. I called on Sunday & they came out first thing this morning. They were meticulous in assessing the problem & determining the location of the frozen pipe in the finished basement ceiling. They were careful only to remove the necessary drywall to locate the correct water pipes. Our kitchen faucet is now working & we have a plan to correct the problem for the long term. Their pricing was very fair for the work they did, especially on a sub-freezing day. I would highly recommend Bristol Plumbing!

Ebony was fantastic! Professional and polite she got the job done! Her deligence was outstanding and we would recommend her to every customer. AB May you have an incredible employee with Ebony thanks for her dedication and long hours she is a valued employee! 5 star!

Jesse was very professional and very nice and new what he was doing. He got the problem fixed fast and made sure that he cleaned up any mess there was. If you have any plumbing problems this is the place I will be contacting. Thank you Jesse.

Highly recommended. HONEST PLUMBER...say what!? John was great to deal with. These guys are a rare breed anymore, not there to up sell you only to deal with issue at hand. Don’t hesitate to call this family owned/operated business. 5stars for sure

Travis was very polite and friendly, he came out assessed the problem and was back in no time to complete the job. Very satisfied customer. great job.

I highly recommend Zoom Drain. They've helped diagnose and resolve our kitchen plumbing issues. Our tech, Cory, was very knowledgeable and explained every step along the way. His honest advice helped avoid unnecessary costs and provided next steps to address future issues.

They came very early and I was very pleased.

Called Saturday night for a Sunday morning appointment. Peter showed up and was able to clear the clog quickly. I highly reccomend this company. 7/5 would use again.