Best Kitchen in Irving TX

Prompt, reliable service and answered all questions and concerns, as well as providing reassurance on issues I've had in the past. Will certainly consider for any future needs.

They repaired my water leak and found that my house’s plumbing was not up to par and not insulated. They recommended a repair plan and gave me different options.

The plumber from Peerless was responsive to my call and arrived promptly to fix a leaky faucet. Thanks for the repair!

They have fixed two different leak issues with our home. They are always on-time, courteous and professional. Leaks fixed. Another happy customer !!

I appreciated Fredricks explanation of the issue and repair. I will certainly call AAA Auger Plumbing again.

Excellent service and professional staff

If I could give them 0 stars, I would. Terrible service. On 11/13, we had water back up in the house. I contacted our home warranty company, and they gave me Black Tie’s information. I called and explained the situation, and the representative said it would be 2 days before someone could come out, so we scheduled for 11/15, 12-4 window. Still no tech, no phone call after 5. When I called, she said it might be canceled for the night. Finally a tech showed after 6. He was there for 5 minutes and said another tech would have to come out and run a camera, the office would call and schedule that for us. But, he said don’t run water, flush toilets, live in the house. So we left the house. No call, no schedule. We called on Friday 11/16 and no return call. Finally got someone on Monday 11/19 and they said they couldn’t come out until Wednesday 11/21. A guy randomly showed on Tuesday 11/20. Then no communication or return phone call until 11/26, when I was promised a quote by the end of the day. No quote, no call. My husband and I called again 11/27, and were both promised a quote by the end of the day. No quote, no call. Finally received a quote by email including a discount for our “troubles”. After running the quote by other professionals, it was determined that the quote was at least $1500 more than it should be. I called another plumbing company to get the work done. They were out and had answers for me immediately and even temporarily fixed the plumbing so we could be back in our house after being out of it for 2 weeks. AVOID this company.

Poor drivers. First the dude in the van was blocking the fast lane, then as his lane went away he ran a car off of the road. I hope they work better than they drive.. reply to owner. B.S. I offered to send a dash cam but you refused. I'm sure he is a great driver in your eyes as long as you ignore the bad driving. The driver that swerved save his a$$ and is the only reason one of your vans isn't totaled.

The service techs were great. They came in, quickly took care of my problem and didn’t try to upswell me on other issues. I’ve used this company before and they are super reliable, reasonably priced and put me at ease with the repair.

Water heater services provided by Ground Up Services were great. Soon after installation an issue came up and the technician immediately responded and fixed it. Prices were very reasonable and much better than other competitors. I recommend this company.

I was impressed with the professionalism of this plumbing company. They were able to fix our clogged sink quickly and efficiently, despite it being a complicated problem. The team was knowledgeable, courteous, and provided us with great customer service. We will definitely be using their services again.

The worst person (chris) with the worst customer service EVER! 5 star ratings are probably fake

Service was good everything was easy and to the point. Only took 15 mins. to clear out a clean out in the backyard. Technician did not clean up any of the overflow, which is expected, but at a bill of 260$ and now still having to clean up I think the amount is not equal to the service. I am appreciative of the ease, but if it wasn’t such an issue and I had more time to shop around I would have used another company. Seems like everything’s good just extremely dissatisfied with the price.

Fast reliable plumbers. Came to the help when other plumbing companies stood me up. 100% recommended!

Really great, friendly and personable service from start to finish! Their dispatcher, Shelly, is super-friendly and kept us up to date on where they stood with the other appointments. Even with all of the burst pipe calls around Dallas due to the storm and the late hour, they took the time to carefully find the leak, repairing it with minimal damage to the wall. They made certain that the repair held, and even inspected the other lines for any signs of additional burst pipes or other problems - despite it being after midnight! I was VERY impressed with their professionalism, their good humor and calmness during what is certainly a stressful time with tons of emergency calls. I will certainly use them for my future plumbing needs and you should too!

Had a clog that a plumber said I needed to install a clean out in my wall for $650... Uh nah. Called a reputable plumber and was recommended to Drain Dr. He said they would come out and do the work and not try to up-sale me which is what they exactly did. Also learned some stuff from the guy. He was quick and friendly.

This company came through quickly and had the job done without a hitch. They explained to me what procedures could be done, gave reasonable prices, and the service techs were very friendly. Excellent customer service and highly recommended!

Exceptional service from start to finish. The plumber was punctual and skilled and resolved my plumbing issue effectively. The pricing was reasonable as well. Highly recommended!

The fine folks from Nikki's came by, fixed all my problems. They provided timely professional solutions, and did exactly what needed to be done. I highly recommend using them for your plumbing needs.

We called for 2 broken toilets. The Pipe Doctor (who is awesome) told us he would send a guy over to look at the problem. The tech was very friendly and had a caring attitude about the problem we were dealing with. Took the time to explain what he would be doing and worked until he got the problem resolved. Would highly recommend this company. They will definitely be our first call if we ever need anything else done.