The Pipe Doctor

First of all, i did not pick them. My home warranty company chose them and it has been an ordeal from the beginning. They have horrible customer service, also had to transfer to a different company to finalize the job. Do Not Use This Company, also if you try to speak with management they just have you speak to the people you previously have conversed with.

I wouldn’t trust these guys with the simplest pipe repair. Unprofessional and had multiple floods after using them.

Quoted me over $1000 to fix a toilet leak via my home warranty company. I was told they needed to reinforce my bathroom floor. Anyways, the issue was the wax ring and another plumber fixed this for much cheaper. Not sure why a plumbing company thinks I pay them to reinforce a floor.

On time, professional, and explained all they were doing to find a difficult pool leak. Fair priced compared to others (maybe less). Arrived and found the leak within 30 minutes, even helped dig a little to show me the problem. Highly recommend. thank you The Pipe Doctor

The Pipe Doctor have Fast and reliable service. the technician from The Pipe Doctor was amazing!! He has patience and determination to find and fix the problem. Cleaned up everything and cared about us, making sure everything was working properly. if you need professional plumbing or local plumbers, call them .

These guys are not good. the plumber and repaired my shower ,faucet and toilet. when he left he did not clean up after himself. I checked shower before he left and was not flowing. Luckily he was still in my driveway and he came back and fixed it. I am still having a leaky toilet. We have arranged for them to return . But they will not return on day s needed. Plumber had a a class to attend ,plumber not available on so on. One guard will not let us change plumbers. DO NOT TRUST THIS COMPANY!!!!!

Used First American Home Warranty due to a bathtub leak soaking my carpet. Plumbers arrived with boots on, walked across my carpet. Spent about 10 minutes and told me I lacked calking. I asked them to stay while I refilled the tub. They just drove away. I had the calking fixed, carpet soaked again. On my own, I found 2 screws mounting the overflow valve and tightened them. Fixed the problem. Took me 10 minutes, right in front of me. First American refunded my money when they discovered just how bad these guys are. Run, don't let them in your house.

Run away. These guys have been called out by the home warranty several times over the past couple years. Every time they try and sell us all kinds of stuff we dont need. Most recent was a water heater that they said they would need to bring up to code and it would be $2700.00. We know what the code requirments are for a water heater and the city inspector looked at it and verified that the water heater did in fact meet code requirments. Stay away from these people.

Took one look at my water heater that was leaking and said well we will contact your home warranty that might be a few days then left. Made no effort to help to stop the leak or any suggestions. Now I have more home repairs to do as a result.

Fast Reliable and Professional. I called The Pipe Doctor and they sent two plumbers the same day within hours. They fixed the issue in an hour. They were professional and respectful. Will always go to them with plumbing issues. Thanks The Pipe Doctor emergency plumber and Repining Services

We called for 2 broken toilets. The Pipe Doctor (who is awesome) told us he would send a guy over to look at the problem. The tech was very friendly and had a caring attitude about the problem we were dealing with. Took the time to explain what he would be doing and worked until he got the problem resolved. Would highly recommend this company. They will definitely be our first call if we ever need anything else done.

There is a reason Pipe Doctor has 1 star ratings on some sites, and a 3.7 of 5 on Google. Josh Beck came to my house via OneGuard, my (now former) warranty company. He was rude, unprofessional and refused to do his job. The likely truth? Josh is about 50 pounds too heavy to have diagnosed the problem - as he'd have had to get under the house. I requested an average to slim plumber for that request - clearly nobody got the memo.
He claimed he needed authorization to go under the house - which OneGuard confirmed he did not.

When he submitted his report to OneGuard? He stated he wouldn't come back into my house until it is entirely clean and sanitized. My furniture is out. What's left are things that had to come out of chests and file cabinets due to a flood. I told him that - when I said, Don't judge, I'm so embarrassed. Packers and movers came today - even though my shower leak is still not diagnosed - and 2/3s of what's in the house is gone.... as I told him it would be.

He also stated that multiple animals must be contained. I have 8 cats and a parrot (in a cage). They are ALWAYS contained when work is done in the house. I am not a hoarder or some weird animal person. Prior to this unexpected disaster in the house - I have a cleaning lady 3 times a week. I'm moving out temporarily after a catastrophic series of events, my house is being gutted on Monday (and homeowner's is covering it - so it was not caused by me, my cats, or a lack of cleanliness). It LED to a messy house, for sure.

The shower was spotless. The access point was spotless. The rest was dust and boxes and depressing (to me) - which is why I apologized to him, and explained I'm moving the rest of these things out over the next few days.

Truth? He isn't physically capable of doing the job because he doesn't fit under the house. The warranty company apologized for him. So... my lesson? Check references, even if they're sent by a warranty company.

I am certain he'll reply to this... and all I can say is, I remodel and flip houses for a living. These 7 rentals I thought I'd try with a warranty company (2 months ago). I can't remember a single time I've had a contractor as rude and unprofessional as Josh Beck. (I'm also canceling the warranty company. It was supposed to help my blood pressure, not make it worse.)

Run.