Best Gas Work in Irving TX

Prompt, reliable service and answered all questions and concerns, as well as providing reassurance on issues I've had in the past. Will certainly consider for any future needs.

They repaired my water leak and found that my house’s plumbing was not up to par and not insulated. They recommended a repair plan and gave me different options.

This was my first time using this company. I used contacted them via text. They responded via text within 2 hours and had a time available for the repair to take place. Once that was done, I was told that the technician would call me 30 minutes before his visit (which he did). The technician showed with in the time frame I was given the day before. He, Sean, was very professional and fixed my issue with in a small window of time. I am very pleased with this company and the work done.

used again today 1/6/23 - another great experience.

I called for a follow up on an estimate request , and thier operator was Rude. I dont think they are looking for any new business

Great service.

What a joke! After they made an appointment through my warranty company (First American), they no called/ no showed. When I called the warranty company, First American said Black Tie is saying they never made the appointment.
Not everyone has the ability to take off work (now for 2 different days) to sit around for a no call/ no show!
What a waste of time. You should be ashamed and embarrassed!

I called HMP for a 'second opinion.' Turns out they saved me almost $5000...job was removing a section of sewer line with roots in it. Lee spent considerable time explaining what would be done and what the charge would be for each procedure, and answering all questions and concerns. No surprises or hidden charges. Techs were knowledgeable and professional, prompt and tidy. Great service.

I work in ac and heating and worked with Michael a few years back. At that time I believed he was an honest plumber. He recently contacted me and let me know he opened his own business. I wanted some work done and he came out the first time and found some issues, so he did the minor work that could be done, but he did find roots had gone through one of my sewer pipes when he was using his plumber cam. He showed me on his ipad when he was putting the cam through the sewer, so I could see what he was talking about. He was able to clear the roots, but then noticed someone had done a cheap repair at some point in the sewer line by replacing a piece of it with pvc by laying it down instead of properly fixing it. I called him again when I recently had water heater problems. I decided to go with a new water heater, so he started the process and it turned out there were a few other issues that could not be seen until putting in the new water heater. He absolutely went above and beyond what he had to do. Watching him and talking to him while he was working only proved what I believed earlier when I worked with him years ago. He has integrity, character, and wants to do a good job. Not only will I continue to use him as I have other jobs that need to get done and will be costly so I would like to get a little more out of debt first, but my mother and sister will also be using him too. If you need a good plumber, then Michelangelo plumbing is the right company to call.

Update11/18/2020
I have used him for other jobs and while he is thorough and does a good job there is a lack of communication and promises to do stuff but does not follow through. I recently had a roof installed and had my water alarm go off in my water heater. He came out that night as I noticed there was water on the line, and he thought it might be a water leak on the water heater. It turned out the roofing company did not install the water heater flue pipe at all and heat from the flue pipe filled the closet causing the condensation on the cold water line. Michael had to turn the gas off to the water heater and after the roofers rectified the problem he came out a day later because it would have been too late for him to come out that day. He came out and made sure everything was ok. My mother had some pictures on her phone when the roof was getting installed. I told Michael I would get together with her, send him the pictures, and he could send the invoice Monday, so when the inspector would come out we could have the pictures, etc to get my money back. The inspector for the city was coming out Tuesday and, even though, Michael said he would have it ready Monday night, it still was not ready Tuesday morning. I had to contact them and told them I needed it that day. Finally, an hour later I received the invoice. I do not know how it is with others, but concerning me, it seemed like there was not a lot of urgency. I had him work on my sewer line under the house and that took about 2 months and I had a lot of dirt sitting on the grass that entire time, so that grass is dead. Some of it was not his fault and other issues came up, but it just seems like there is not a lot of urgency. He is a nice guy and great plumber, but it just a bit stressful until the job was done. I even asked him to give a quote for my mother's water heater. He asked for pictures which I sent, but a week after he promised to give her a quote, she still did not hear from him.

Was referred to Atlas from Rinnai for my 12 year old tankless that stopped working and Eddie is the Rinnai master! Did not end up having to get a new tankless, thank goodness and only had to get a new pc board. Everyone I spoke to or worked with have been an absolute pleasure. Very kind, professional and trustworthy. Atlas will be my go-to plumbers from here on out.

Michael the Plummer they sent was amazing!!

Fixed a washing machine hookup which was originally done by the washer installer backward! So great to have hot coming from hot and cold coming from cold!!

Called one of the big companies I used before but they would not estimate sight unseen. Couldn’t risk being hundreds off, I understand but at the end of the month really just needed ballpark for such a simple gig and needed completed same day without having to call some one else if it was too high. And I don’t have the time to do it myself.

NIKKI to the rescue. Estimated over phone, keep in mind it was a couple of simple toilet supply line shut off valves ( just note she may not be able to estimate large gigs sight unseen - and I wouldn’t either). She was prompt in communication, arrived when she estimated and made repairs so quick and done right! It took like maybe 45 minutes at most! Nikki will be my new go to plumber - Plus she is local! Support your local businesses! You should use Nikki’s for ALL your plumbing needs!!
-TJ.B. greatly satisfied customer Bedford TX

Junior, did a good job and showed up on time.

Called in with a tankless water heater issue on Sunday morning at 10:30am, Jessica and Brandon went way above beyond in customer service and professionalism. I want to thank both of them for having hot water back up and running by 1:30pm that same Sunday. Their service and tenacity was top notch. Thank you guys so much. There still are companies and people with fantastic customer service and Cathedral Plumbing is one of the best.

Excellent and professional service.

Quoted me over $1000 to fix a toilet leak via my home warranty company. I was told they needed to reinforce my bathroom floor. Anyways, the issue was the wax ring and another plumber fixed this for much cheaper. Not sure why a plumbing company thinks I pay them to reinforce a floor.