Tempo Air

This company is absolute criminal through the core. They damaged my house when they attempt to clear an HVAC drain. They refused to fix the damage.They also faked that a blower motor was not working. They wanted to charge me $1600 for a new motor. I had another HVAC company come out and they showed me how they faked it to make it look like it was not working. There was nothing wrong with it.Usually technicians gets a percentage of everything he sells once they shows up. That’s how these companies work.Everybody in the call-center supervisors everyone is argumentative and refuses to stand by their work. Do not use this company they are rip off artist.

Courteous on time service with a smile.

Nothing better than having a less than 2 year old home and the A/C quits working. Unfortunately since the unit is under the builder warranty I have no choice but to call Tempo Air. Their service has been subpar at best. Told I’m put on a list and should be getting a call. No calls what so ever. Canceled all the weekend plans to make sure that if they called I would be available. Yet, it appears that since the unit is under warranty that there is no rush to service the unit. I’m glad I can go onto day 3 with no A/C. This company expects you to be at their call when they call. I was told that right now I might be lucky if they come Monday. So to the owners of the company… who wants to write the check for my missed hours at work because I have to stay home to accommodate them. Run away from this company, don’t use them in any way shape or form if you don’t have too.

As always a pleasant experience. Bryan was on time (early even) and performed the annual heating check punctually. He was very pleasant and informative. Overall a great experience.

Randy N is my technician. He always does a great job explaining what he's checking during routine check ups and is always very focused on ensuring everything is working 100%!

Great company and service. Supervisor Mark is fantastic and technician Ray is wonderful as well. They do great work and have been with them for over ten years now. Recommend highly.

Kenneth was on time, completed the planned work, and a couple more tasks that we did not know how to fix.Very pleasant and competent.Hooray for Tempo, once again.Dick L

No one but Tempo will ever service our heating and air. We've had great technicians but Randy is our favorite.

Scheduling our appointment was easy and quick. We received a reminder call and a call 30 minutes in advance so we could be ready for Mike's arrival. Our customer service rep was friendly and efficient.Mike arrived on time and took the time to explain the procedure. Upon completion of our service, he took the time to explain his findings and recommend actions that will assist us in keeping our AC system in the best possible condition. Mike was very knowledgeable and skilled. He took his time and made sure all of our questions were answered before he left.

I have been with Tempo Air from 2004 and I’m so happy for their service.
The technician Mark Fleming is very professional. Thank you 😊

Fernando was on time, detailed and professional

If i could give zero stars i would but this person that represents this company is a joke. He told me that things that where out on my system i know isnt out i just had them replaced before. He didnt take the time to explain what was going on with my system. Every time i asked him a question he acted as if i was getting on his nerve. I immediately called and canceled my services with this company i will not do business with companies like that.

They are a great service. The crew sent to Oaks of Lewisville were fast, clean, and friendly. These HVAC techs are awesome

They do great work, and are very respectful of your property. Ray was very professional and courteous.

Called Tempo for our regular service and they were professional. The Technician, Mike, was very nice and thorough. He did a great job. Thanks again.

Khuong Do has always been very professional and courteous. He offers sound advice that I have come to Trust. We appreciate his honesty in his evaluation of our Systems.

* 2023 Update - Our 97 yr old FIL lost AC over the labor day holiday weekend. Moving him was not a good option -- Tempo service tech worked for hours on the holiday and decided we would need a new HVAC unit. Tempo communicated with me throughout the evening to make sure someone was dispatched to be at his house at 8 AM to price and select the unit. By 10 AM we had a large truck rolling up with equipment and an entire crew of guys to install. THAT is amazing customer service, and we are again grateful!We used Tempo to do an electrical usage efficiency check on our house a handful of years ago (after wanting to sit down and cry over a $700 electric bill one summer), and they steered us in the right direction. Instead of replacing costly windows when that wasn't our problem, they found a bunch of shredded ductwork in the attic was the main cause of our high electric bills. Turns out in the 80's they installed this particular kind of ductwork that didn't hold up, and we'd have never know that was the problem. Anyway, they replaced our entire system with a heatpump, new ductwork, blew insulation into the attic, put a tent over the attic entrance, wrapped the hot water heater, etc -- for a market competitive price. It brought our electric bills WAY down. Now, in our new house, we have old equipment and the heat has failed -- not only did they come out promptly to price a new system, give us a discount because we are regular maintenance customers, but because there is bad weather headed our way this coming Sunday, they are sending out their emergency on-call crew to get the heater part of the system installed so we aren't without heat, and with no extra charge! Plus they offered 12 months no interest on the bill. Outstanding company, and we've never had bad service from them. Their sister plumbing company did a nice job installing a gas tankless hot water heater also, and was the only one of the many quotes we got that recommended putting in a larger gas line so we could have sufficiently hot water.

Tempo has always done a great job taking care of my HVAC system.

Update: they eventually fixed it after me being mad and nonstop calling them...the managers call and apologize...and offered me free membership, and I accepted, what can I do? Fingers crossed my HVAC is still working fine. change this to 3 star.So I bought a new house from trophy serviced by tempo air, two month after moving in when weather got colder the furnace never turn on. Get in contact with a technician after 5+ calls with no response from the emergency line and voice mails.I guess it’s no emergency for nowadays. Worst thing is they come to fix it and find out they need to replace a gas valve which need to order. Alright I waited a whole day in the scheduled time frame, they called me twice to make sure at home lmao and then somebody called me at 6pm telling me: oh they can’t find the delivery guy so they don’t have the parts, they have to come tomorrow… what kind of management is this? Do you guys even consider the time wasted? How do you compensate for all these time lost?And when I ask them can’t they schedule an emergency technician the lady responded: oh we don’t want to create confusion just because we don’t have parts! I feel my furnace didn’t break in bitter winter… again, just bad management and scheduling…

We get our system checked in spring and fall. I'm always glad to see Fernando's smiling face. He is a pro. See you in spring!

Mike was fantastic. Incredibly helpful and kind! Looking forward to the rest of my service experience with Tempo as we get this issue knocked out!

Great Service

Randy did our semiannual heating/cooling check. He arrived promptly, checked our AC drains, cleaned the condensers, and checked our systems and was very polite and considerate.

Ray was phenomenal! I will be recommending Tempo and Ray to all of my friends and family.

On time, clean, quick, helpful, and answered all questions.

Fernando was Professional, Honest and on Time. Explained the process, and made the repairs that were needed.

Attention to details and very professional

After a year of renovating an older home and having several different plumbing contractors in and out I was fortunate enough to have someone recommend Tempo Mechanical and WOW! So informative, professional, just a great experience all the way around. The technician they sent for my job was Ramon and I can't say enough about how pleased I was with his service.

Leroy came out to inspect all of our plumbing and he was pleasant from the moment he arrived to his departure. He is incredibly well-versed in his vocation and he answered my plentiful questions patiently. He was efficient and we will request him every time! Thanks, Leroy!

Khuong Do has been our technician for several years now. He is always very thorough, efficient and honest. Definitely highly recommended.

The food is always good 👍 😋 👌

Very nice service

I have used Tempo Mechanical twice now and Mr. Khuong Do has been the service technician in both instances. He has always been kind, courteous, and honest with me about everything. Mr. Do has also been very helpful in explaining/showing me what the issue is, as well as the best and most cost effective way to repair it. I would highly recommend Mr. Khuong Do and Tempo Mechanical to anyone who needs any routine service or repairs.

Paul G. from Tempo Mechanical Services came to my house for a semi-annual inspection of my heating and AC system. He discovered several issues with my AC systems which would have rendered them unusable on a hot summer day. He spent almost 4 hours troubleshooting, diagnosing and fixing the problems. Outstanding work! All the time he was polite, patient and explained what he was doing. After he was through, he cleaned up the mess. Can't ask for much more than that!

Randy N has been doing our heating and air conditioning servicing for many years. We keep using Tempo because of him.

Tempo Air did an excellent job repairing both of my A/C units. They are the timeliest, friendliest, and most honest company I ever worked with. They repaired one of my units and replaced the other. Their prices are competitive and reasonable. I am thoroughly pleased with their service. I highly recommend their work.

After dealing with another A/C company (that previously installed the system 3 years prior) who not only diagnosed the wrong issue the first visit, they could have potentially damaged more of the unit by attempting to fix the wrong issue, Tempo Mechanical came to the rescue. Mark F. the technician was very knowledgeable and found the problem within 15 minutes. I also received calls approximately 30 minutes before the technician was to arrive for both visits. Jynese L. was the person that called and was very courteous and helpful over the phone. The pricing is not the cheapest but you do get what you pay for (the other company came in cheap but was going to charge me for a trip each visit even after diagnosing it wrong). My advice is go with a professional company that has a reputation like Tempo Mechanical and get it done right. We are in Texas and HVAC deserves proper care and maintenance.**UPDATE**12/05/17Just had a preventative maintenance visit done by Tempo. Same level of service and professionalism. This level of consistent service means to me this company places the same focus and expectation on each employee. Several thumbs up! Great job y'all!

Khwong Do was on time, as usual. and did a wonderful job of checking out our heating/air system. He always does a great job.

Our air conditioner quit cooling yesterday and the company that I had used previously and had a maintenance contract with couldn't come until two days later so I called Tempo. Joseph showed up within hours and determined that the motor had burned out. Unfortunately, the motor had to be ordered and couldn't be picked up until the next morning and the pick up was on the other side of town. Joseph was off the next day but offered to go and pick up the motor, on his day off, and brought it out mid-morning and installed it!! This is service above and beyond and should be highly lauded. Kudos to Tempo and to Joseph for outstanding service!!

Great service! The technician, Dominic was able to diagnose the issue quickly and and got me fixed up. Now my AC is working great. I feel Tempo is an honest and fair company and would recommend them.

Kudos to George Williams, who came to my house from Tempo Air for a new home HVAC orientations. George was a very professional, punctual and highly knowlegeable for HVAC system and it's functionationality/maintenance. He explained everything in detail without any rush, and also answer all of my questions.

Luis was knowledgeable and efficient. Luis showed up on time, got the job done, and very personable.

Have Kim for AC service for over 8 years. Outstanding guy. Outstanding service. I ask for him by name.

We had to a bunch of plumbing work done and repair was done perfectly. Our plumbing tech (John R) was great. Did a professional job and answered all our questions to our satisfaction. Excellent service.

Great service again by Randy N from Tempo...He has been here many times doing semi-annual inspection....Randy is very knowledegable, professional and friendly and does a great job....Thanx, Ron

Fernando Perez knows HVAC systems inside and out. Thanks Fernando!
Lee and Susan Grigson

Mr. Kenneth is very methodical and meticulous about his profession.He is knowledgeable about municipal water sources, system of pipes and other water apparatus and treatments. I observed him drained and flushed my water tanks, this was my first time every observing this type of inspection. I constantly asked questions about the process and without hesitation, Mr. Kenneth seemed to be very delightful to explained about possible minerals build up in the system and how draining the water tanks annually can significantly last the water tanks longer then five years if maintained regularly. He was AWESOME!! I’m very pleased with the services rendered by Mr. Kenneth . He went above and beyond his job duties. He is truly an asset to Tempo Air !! He deserve a raise and supervisory position career within the Tempo Air !!

Friendly office staff but never had the chance to meet a technician. After having us wait All day long we received a call at almost 9pm requesting a reschedule for the next day. If you value your time I reccomend going elsewhere.

Very competent crew. Completed the job on time and without any issues. Very pleased with the entire Tempo organization.Update: one of units installed in March developed a vibration, so ask Tempo to send a technican to address this issue. Paul arrived on time today and took only 15 minutes to correct the issue. Very completent and nice personality.

We have used Tempo Services for about 7 years and are very pleased with their service. Randy N is always our tech and he just came out and performed our routine check up. Randy is always very professional, courteous, knowledgeable and on time! Randy is a very nice man to deal with and is certainly an asset to Tempo.

Ruben was professional and thorough, completing our semi-annual inspection for our system in an appropriate timeframe. Would highly recommend Tempo and their technician, Ruben!

Eric and Leroy were very professional. They came in explained what they would be doing and kept me updated along the way. These two men were courteous and worked fast and efficient to get the job done!

Randy Newkirk has serviced our heating/AC for several years now. He is always prompt and takes care of our regular maintenance without any problems. When a problem arose a year ago he was able to repair it in a timely fashion. would recommend him and his company,.giving them 5 stars.

Great service as always.

Alex Helgenfeld was very professional and a joy to work with

Fall check for heating.

The office and technician personnel were courteous, professional and prompt. As they promised, they followed up with a call with the arrival time of the technician who did a great job.

First time for me to use Tempo plumbing Nelson and team were outstanding. I am sold on Tempo plumbing!!!

I'm always happy with my service from Tempo and I love that it is employee-owned. Leroy came out to do my inspection today and was great.

My service tech was Randy NewKirk and he did a wonderful job servicing our system. After 2 years of problems and too many useless service calls to one of our heaters, Randy was able to determine the reason for the issue and he scheduled a service call for tomorrow with one of Tempo's installers. Randy was also very polite and answered all my questions clearly and quickly. I hope his company sends him out to us when the next maintenance call is due.

Always have great service from Tempo. Have been using their services for over 13 years. No complaints!

Randy was on time and did a great job with my AC tune up and checkup. Hope to see him again for the next time.

Water heater maintenance was done. I talked to Nelson. Answered all my questions. Took time not only to answer my questions but to show me in case something may happen.

John is a courteous and knowledgeable plumber. Thanks for his excellent work at my house.

Alex was very professional and did a great job. We highly recommend Tempo Air and Alex.

Vince B was my comfort advisor. He was very professional and a very down to earth nice person. He gave me very detailed estimates at different levels of cost so I could determine what would fit my financial needs. He answered all of my questions and shared information with me that I didn’t have to ask for.

Randy N. (Technician) from Tempo Air was very knowledgeable in his role and the inspections of our 2 cooling units. He was able to troubleshoot why 1 of our cooling units was not functioning properly, and he explained in details, answers all my questions. I also learned a lot from his visit, so that next time i can also check on my own the simple steps.It also helps that Randy was polite, very respectful and understands customer service relations.In the end, our home is now more comfortable after he fixed the issue. Highly appreciative of his help and effort to ensure we are back to normal. Thank you Randy!

Excellent and professional service.

Kim Kaulkenbury and Tempo do outstanding and professional work. Mr. Kaulkenbury is very detailed and conscience. It brings us great comfort to know have have great help when we need it!

We have got house from Lennar builder, Using Tempo Air services from irving texas for our house. the installation was bad it was affected my ac condensor thought i do regular maintenance with air filters etc. I didnot expect to happen for barely 7 year old home, and Lennox products says they have warranty for 10 years.

The young man that was here today was very nice and seemed to get the job done in a timely manner. He was also very informative about the state of my air conditioning.

Always timely and informative.

Randy came to do our semi-annual maintenance, and could not get the heat to come on. The entire unit had been installed about 4-5 months ago, and the thermostat wiring had not been connected quite right. He resolved that issue and completed his check of the system. Very polite, professional and probably spent twice as much time as the check-up would normally take.That's why we have used Tempo for 25+ years, great service!

Tempo has been servicing our units for almost 3 years now, and they continue to provide first class service on every visit. Our most recent technician, Mike H., was extremely friendly and professional. He was very knowledgeable, and took the time to explain everything he was doing, along with making some suitable recommendations. He even went out of his way to address a noise issue coming from one of the ceiling vents, which is now much quieter. The quality of work speaks for itself, but if you've got friendly people to work with, that means just as much. Thank you for always taking good care of us!

Thorough and quick. I like the printout he leaves with all the testing specs.

On July 15, my 22 year old a/c required freon and a tech from Tempo was dispatched. When he arrived, he indicated some prices for charging starting at about $190 but gave no indication that he could rack up a huge bill by filling my obsolete system with more than it really needed to get by until replacement might occur. He indicated that repairs were out of the question since R-22 Freon parts were unavailable. I thought I’d be out $400-$500. Once he charged with a whopping 5 lbs of Freon, he was glancing at his iPad and his eyes grew big as he exclaimed “wow, this is expensive”. He did not give me any warning that I was racking up the huge bill. I was shocked when he issued a bill for over $1080.00. I attempted to escalate thru his management team to no avail and decided to pay the bill as he required payment on the spot. I was able to get $195 refunded, but the Field Supervisor refused to return my calls. Tempo issued a bid for a new system and offered a special $1000 refund of my money, but held back $1,250 of a $2500 rebate that Oncor was offering when upgrading from my 4 ton a/c to their 20 seer Trane variable speed heat pump that they proposed. I was able to secure a bid from a competitor that was $5, 245 cheaper for the same unit and got a full 10 year parts and labor warranty that included at no extra charge.

Tempo Air performs regular maintenance for us for our Air and Heat. Joseph was our technician today. We were impressed with his professionalism and knowledge, and he was incredibly kind to our dog! Thank you Joseph!

I definitely do not recommend this company for plumbing services. They charged me $370 and after the guy explained to me what the actual issue might be. So I basically got charged to temporarily fix the issue but went on to explain what he strongly suggests I do. Why charge me for something to temporarily fix it. So now less than a week later I call them so they can honor their 30 day warranty and well turns out that they will honor it only if I continue with the other job. No thank you. I’ll take my money elsewhere. I would’ve appreciated it if they could’ve just solved the issue from the beginning . Not take my $370 and expect me to pay an extra $590 less than a week later. Lousy

Great service today. Very professional, genuine and informative. Did his duty to manage my expectations on a 20+ year old unit and offer to replace it and was not pushy about it. Very satisfied.

After hours call was completed within 2 hours of call in on a very hot evening

Alex was very thorough and professional. He took time to answer my questions and explained about adding vinegar and water to prevent mold. A great employee.

Great staff and service

Summer checkup, all good!

Ray was amazing, very informative, as he diagnosed the issue he explained each step. His years of experience made troubleshooting the issue seem effortless. I wish he was closer to Heartland we wouldn’t work with anyone else. Give this man a raise.

Mike fixed the my AC stage 1 frozen issue by finding out the incorrect motor/fan setting in the control board. The issue is not easy to find out. Mike did an excellent work.

Was here for 30 minutes couldn’t tell me exactly the problem other than they couldn’t fix it today.

Five star service always. Thanks randy...

KHuong Do was our Tech and he was awesome! Tempo was great to work with. I called after hours and they had a technician out immediately. The tech that we had was really friendly and knowledgeable, and worked hard to get our ac to work again. I appreciate Tempo and KHuong Do a whole lot!

I've had issues over the years with the AC at both the old and new houses. Be prepared the parts you need will not be on the truck, but these Techs will diagnose and bring the right parts the same/next day to get you up and running! They actually over ordered for worst case because lightning could have taken so much stuff out, thankfully didn't need it all but at least they are prepared!

Randy is a real credit to Tempo mechanical. He has serviced our 3 HVAC systems several times. He is always courteous, punctual and professional. He is always extremely thorough with his work.

Tempo is the only HVAC service company I use. I have always received great service.

I have been a customer of Tempo for many years and love their service and people. . . Stephan who came to service the air conditioner was on time and informative. I can not imagine doing business with anyone else.

I must tell you I have problems with how some companies use reviews. My evaluation is about how I experienced Ms. George’s work as a professional but not an evaluation of Tempo overall or Tempo’s equipment, plumbers, installers, etc. That evaluation will come in time after experiencing the product(s) .My evaluation of Ms. George is outstanding as an Inside Sales Rep working via email. Her words (on paper) were responsive, informative, friendly, and most importantly there was not a hint of frustration or agitation? Her writing was always clear and precise yet simple and easy to understand. I understand interacting with the public day after day can cause some (if not most) to become jaded over time. “Jaded” did not show up in Ms. George’s written words. I do not know how Ms. George would respond in-person or on the telephone, but as an Inside Sales Representative communicating via email, she is the best thing since sliced bread!!!

They were very responsive. I had told her we will be leaving the house and will not be home between 1130 and 4pm she made sure to send a tech out ASAP so our issue can be addressed. Kirsten showed in half and hour and explained us what is going on with our AC.Great team work thanks

Randy was awesome. Did an excellent job of taking the time to explain everything in simple terms I could understand. First class professional.

Great experience and quick service

I just want to say that during my troubles of having my HVAC system repaired while communicating with the builder and tempo air, the customer service I received was the best I have ever had.I want to thank Pamela and Ashley especially (quite literally the best customer service I've ever had).They were very aware of my problem, was attentive, reached out several times, quick about trying to resolve the problem. If I were tempo air, I would pay whatever it takes to keep them on as long as possible. I also want to thank the manager here even though I never got to speak to him directly or know his name. On the day a leak was found, he sent over a technician immediately and said we will bill the builder or cover it completely.The technician that helped me the most from Tempo Air was Mike Haghdoust. If you need a problem diagnosed and fixed, I would highly suggest asking for him. He helped expedite the fix for the problem drastically as he was able to correctly diagnose the problem.I want to thank Leon and his team as well that came out and replaced a huge part of the unit (the coil). They did an excellent job, was thorough and double checked to make sure everything was working. Leon walked me through everything that was wrong, what they did to fix it, what they replaced and why it was broken to begin with.My builder Yasha was also amazing in this whole process, but I want to thank the whole team here at Tempo Air that helped me through this HVAC disaster. Once again, huge thank you to Pamela and Ashley here for the multiple conversations we had to fix this problem over the course of 2-3 weeks.

Friendly and courteous service on phone and site. Lorenzo showed up on time and solved the problem quickly. I have used Tempo for years at my previous home and they always do a great job!

Mike and Luis were very professional and knowledgeable of the service they provided and their offerings. Great customer service and easy to work with.

From the appointment call to the completion of the job, they are one of the best. Fernando Perez came and diagnosed the issues with my air-conditioning unit. He not only completed the job to fix my A/C issues, but also identified a plumbing clogged up issue while fixing a drainage issue on my A/C unit. He then refered me his other tech to fix the drainage clogged up issue with free of service call charge as referral. Thet are professional deliver what they promised. Fun to work withEric who came to fix the drainage issue was awesome too. He was quick, efficient, get to the point kind of guy! So shout out to Fernando Perez, Eric and another Fernando wo came with Eric!

I look forward to seeing Randy show up for the routine checks. He is very thorough, professional and a pleasure to be around. He is the ideal service tech and a nice guy.

Mike was fantastic! Great service and quick repair

They do a great job at a fair price.

AC check

I sent a message via online on a Sunday and received a response within a couple hours via phone call. I was pleasantly surprised and thankful as they got me scheduled right away. The over the phone customer service was superb and so was my technician, Fernando. I renewed my maintenance contract with them and will make certain to keep them in mind for future services.

I called Tempo Air to adjust the damper for the AC on our 5-year old home. They sent a service technician over right away and covered it under warranty. Quick response and great service. Thanks

The technicians and service are reliable and honest.

KhuongDo was our tech. Courteous, competent, got the job done is spite of crummy weather. Very pleased with his service.

Awesome experience! Very professional! Fernando took the time to educate me on maintaining my maintenance plan.

Have been using Tempo Air since I bought my house. Tempo was the original HVAC contractor and offered me a membership in the Club. For an annual amount they come out twice a year and inspect and adjust my HVAC. Once a year they inspect my water heater and plumbing. I have been very happy with them. Always very knowledgeable and explain everything they do. Good people, very professional.

Caleb was very professional and friendly. Had a good experience with my HVAC tune-up. He also made a few recommendations to improve my HVAC systems performance.

Amazing customer service. Came out at 8 at night. Was incredibly knowledgeable and fixed what another AC company couldn't.

We’ve used Tempo for the past 5-6 years. They’ve installed 2 new HVAC units as well as a water heater and general maintenance. Competitive prices, responsive, and professional, we’ve never had a problem getting them to come out and service our property quickly.

The A/C system fixed by this company went down within 1 month! Ours is a new build and this shouldn't have happened. We have been constantly calling them and yet they are not able to fix our air condition. We are on day 6 with no A/C in one of the hottest week in Texas and yet this company is not able to prioritize our fix!

Tempo Air is typically excellent, and Mike Haghdoust went the extra mile to quickly solving the problem and explaining the reason: A loose connection in the furnace circuitry. Fortunately, under installation warranty. Thanks so much.

Stephan was very polite, and was very clean working on our AC. We'll refer all our friends to Tempo!

My tech. Always on time and gets to fixing the problem. Very nice respectful technician. Appreciate the quick response and fixing the issues.

We have used Tempo Residential HVAC for more than six years. We are part of their Preferred Maintenance program as well. They are an amazing service company with professional, knowledgeable and friendly technicians. They are timely and perform excellent, quality work. We highly recommend Tempo!

Incredibly accommodating in scheduling my appointment with Jasmine and although we live in masked times I could always see Fernando smiling with his eyes and he was very kind and helpful explaining the basic gist of my ac issues and gave me the rundown of available options for repair and I never felt pressured into extra preventative repair options. All-in-all a very satisfying experience and 12/10 will highly recommend!!

Condenser fan motor failed 3 weeks before 10 yr warranty expired. Deanna sent Alex out the same day I called in (on a Saturday) who diagnosed the problem and ordered the motor. Motor arrived on Monday and was installed by Alex on Tuesday.The ten year warranty I purchased when our Carrier unit was installed was well worth it. Many thanks to Tempo Air for the prompt professional service!

Randy Newkirk was absolutely awesome. Identified the problem quickly and had my air back up and running in no time. Highly recommended!

The technician came out for the spring check up. I told him the compressor didn't sound like it was running all the time and he told me that, This should have been a service call but I'm not going to charge you. Uh no. The air is coming out cold but I was just telling you the unit sounds funny sometimes. Technician said he fixed the loose wire. Three weeks later the compressor is not running at all and I removed the cover to see if I could fix the loose wire. The wires had burned off and the top of the capacitor is black. Called them back. The technician says the wires burned because the compressor is pulling too many amps, but it isn't when he checks it. They said they waived the trip charge but still charged me $177 on a $20 part and he was here less than 30 minutes. Called and complained and the office person says that the price they gave me was discounted already. Regular price is $300. I'm trying another HVAC company.

Lupe was very professional and very knowledgeable. Having good service like that makes me happy to have tempo as my service.

Excellent service and courtesy- Fernando Perez

The team from Tempo did another great job replacing our downstairs AC unit and re-doing our ducting. Tempo replaced our upstairs unit several years ago.Jorge and his crew were professional, polite, and very helpful.Have been with Tempo for 15 years.

Ruben from Tempo air was awesome. Checked out our HVAC system and made it right before the Texas heat Tries to smoke us out! Great job.

I set up my winter check and Mike came out right on time. He was very detailed in his check and then review with me. I would not let anyone else check out my unit but Mike and Tempo!!! I give a 10 thumbs up and I have recommended Tempo and Mike to my neighbor who also now uses Tempo to service her AC/Heating unit. Quality and dependability is what you will get from Tempo and Mike !!!!Thanks Mike sorry it took me so long to get this out there for you all!!!!Christy McWilliams

On time, professional, and courteous as usual. His service was greatly appreciated.

They are the best and saved me a lot of money because ABS plumbing company cod me to $8447.00 to change the unit .Tempo fixed it with $340.00!

The service was great and the tech was right on time and answered all my questions! Thanks Tempo and Vince!

If you work there management seems to have a communication problem i was only there for a 2 weeks amd the said i had a attendance problem for clockong in a 6:57 when i work at 7 but the job is nice

Michelle is a great customer service representative. She goes the extra mile to assist all customers with their concerns. If you ever have questions that she is unsure of, she will not stop until she provides you with the accurate information. Michelle brings great energy to Tempo Services. Way To Go Michelle! We appreciate your loyal services. :)

Very responsive and professional.

This is the first time that I had someone come out to check my A/C system and explain what they checked(sensors, coils, filters) and why they checked them, and the possible problems that could be caused if any of these failed. Thanks Alex!

These are great people and are always prompt and do a great job
Thanks

Tempo Air has been supporting my AC system for 5 years now and has always provided outstanding service. They are reasonably priced, prompt and always professional. Mike Haghdoust serviced my system again today and provided the same high level of service as the other technicians that have been sent to my home. I happily recommend Tempo to my friends and neighbors.

Omar was very attentive in listening to my concerns and questions. He made an effort to resolve all issues. He was professional and jad a pleasant attitude!

Hugo was very helpful. Katrina called to let me know he was on the way. And Ted explained how to correct any issues we were having. Great team!

SAME GREAT SERVICE AS ALWAYS!

Mark serviced the Heat HVAC Unit and did a perfect job. He wasn't feeling great that day but still provided me with good attention and quality service. I would recommend the company to give good service.

Ray M. was my technician. He is a professional top notch technician. i appreciate his thoroughness, his methodical approach, his understanding of complicated systems and his communication skills. Tempo is my HVAC company because of quality employees like Ray.

Joseph was a very skilled and professional technician. He took the time to do a thorough inspection and offer an explanation of his findings.

Kirsten came today as my technician, and she did a fabulous job as usual. I had her last time, and was glad to see her show up again. She is top notch and always professional! Very friendly as well.

Everybody was GREAT ! Mark is another JD .

Mr. Do is a true professional. I value his knowledge and advice and trust his judgment.

Been using Tempo for over 20 years. That should say volumes!!! Will continue to use in the future without questions.

Very Knowledgeable and great service

Professional and very pleasant

Lovely Office Location and great staff, overall great working environment.

Dominic has been our representative for several years. He is very knowledgable and always pleasant to have in my house. Tempo has been our A/C and heating supplier for years and we would not consider switching to any other service. They have installed new state of the arts A/C units in 2 of our houses and we couldn't be happier. They are a good value.

Always awesome, sincere, and dedicated service! Great job every time. Thank you.

Chris, who was the lead installer on our new HVAC system was very professional and courteous. A pleasure to have him and his crew in our home.

Jose made sure to explain the process to complete the job. And gave me peace of mind that this issue would get fix. I would definitely recommend him to anyone in need of an experience technician.

Vince the Tech came out and explained everything we needed to know. He is very knowledgeable and respectful.

Worked with Tempo at a previous address in particular, with Randy. I always knew I was getting a thorough inspection and honest information. Moved and used other services. Got tired of bad info and up sales. Called Tempo and requested Randy. Once again I feel confident in the information I was provided.

Came out to repair our AC after it went out on a Saturday. Spent the time to find the right repair, and got us up and running for a fair price. I liked that the tech tried everything before recommending new parts, but we needed a new main board since there was a electrical short in it. Great Tech and great service, highly recommend!

Mike is always consistent with service and professional. He is welcoming and patient with all the questions we ask. Thx

Everyone was courteous, helpful and efficient.

Randy was very through with his work and explained all his findings. Would highly recommend Randy.

Always thorough and stands behind their work from top to bottom!

will not recommend, just to replace one faucet at my washroom just for labor they asked me $647.

Mark Flemming was professional and did a fantastic job. I really appreciate his service and company.

Temp Air and Plumbing is a great service, I have annual heat & air, plumbing check-ups. My plumber John Bradley was very professional, friendly and knowledgeable.

Very courteous and efficient. Joseph was able to quickly diagnose and repair our AC issue today and explain everything to me. House cool now, highly recommend.

I am very pleased with Tempo's maintenance plan, and the serviceman who takes care of my equipment -- Mike Maestas -- is polite, timely, courteous, and always done his job well.

We were in dire need of someone to get our A/C working again. Our usual company could not come because they were booked up & we didn't have a membership with them! So, I called Tempo & they came out the same day, only an hour & 1/2 after I called. All of the admin people I spoke with were very professional & very nice. Our tech, Adan Espinosa, was so nice and very professional. Their techs wear masks, gloves & shoe coverings. I won't hesitate to contact Tempo again for any of my A/C needs! Thanks Tempo!

I've had great service from Tempo Mechanical Services. The office staff is very helpful, and the technicians are always professional. They are also really good to follow-up when necessary. I recommend Tempo to anyone looking for a organization that will go that extra step to ensure customer satisfaction.
Rick

Randy Newkirk provides excellent HVAC service, friendly, professional and the employee that Tempo should be proud to have. Randy has been my HVAC technician for years and he never disappoints me. And unlike other companies that try to sell you something every 10 minutes, Randy does the job without wasting your time or trying to up-sell you something. You should consider Tempo if your HVAC has not lived up to your expectation and poor quality. .... Ted M.

I had scheduled for tankless water heater maintenance service. The appointment was rescheduled a couple of times. The technicians were professional and thorough. Would have been good if we could get a report of what was done.

Joseph E (Technician) was very helpful. Provided great service and was very friendly. Would highly recommend him and this service (Tempo Air)

We've been using Tempo for over 15 years now. Our Service Pro is Ray M. He's a true professional in every way. He's always so friendly, always on time, always meticulous and thorough. He provides outstanding service, keeping our HVAC system in tip top condition year after year. We'd highly recommend Ray, and Tempo, to everyone. Thanks, Tempo, for the great service!

Stephan was very professional, knowledgable, and did NOT recommend anything I did not need. Throughout the process he asked if I had any questions and provided me with several options without trying to make me purchase anything. Will work with again.

This is our fifth year with Tempo - Winter heat and Spring A/C servicing. Kim Faulkenbury is our technician. They are through, on-time, and courteous - in other words, what we expect pf a professional service company. We could not ask for better HVAC support.While we congratulate Kim on his eminent retirement, we will miss him as a great friend and service tech. Thanks

Always excellent service. Thank you.

The Technician was very knowledgeable and professional. He sprang into action after I described the issue. Viola, he resolved issue immediately. Great job!

excellent professional

Ray M. came out to our house to service our A/C unit, he was very cordial and professional. He took his time and explained what was going on with our unit and made is recommendations to us. Every step of the way throughout the decision process we felt no pressure, ultimately, we had him upgrade the recommended and we were happy!

Mike H. has been to our house several times to install new equipment, provide maintenance and service our system. Mike is very knowledgeable, explains all that he does and is a very personable guy. I always look forward to a service call from Mike!

Had a system check for my AC unit. Ray was very courteous and efficient. He explained everything and made sure I was apprised of all problems and maintenance that needed to be addressed. Very polite and friendly!

On behalf of Will Armstrong, I’m providing feedback for superior service received during my semi-annual service. Will performed flawlessly during this visit; he kept me informed of all aspects of his inspection. Secondly, Will’s visit always consists of the correct blend of diplomacy and tactWill is very thorough in performing periodic maintenance. From high & low pressure readings, voltage and current readings, he doesn’t miss anything! He’s genuinely interested and more than willing to listen and explain idiosyncrasies of my system, and particularly recommendations for the “perfect” filter to use. Refreshingly, he listened to my feedback, acting upon it, and implementing solutions without delay; being thorough is normal for him; others don’t do that!I feel Will Armstrong typifies those qualities, which separate the spectator from the player. The enthusiasm with which he approaches his trade speaks for itself. Gathering from the attention he gave this visit, perfection is standard for him. His loyalty, devotion to duty, and integrity has earned him the admiration and respect of not only me, but my wife as well!Tempo Services should recognize him in front of his peers reinforcing that this field technician can perform at the upmost level, no matter the task; all the time. In a world I’ve been losing faith in lately; it’s refreshing to know there are those performing their jobs with the highest of integrity, wisdom and technical expertise. Will is one such as this! Tempo Services should do all it can in retaining this dedicated employee in the workforce.

Edgar B. did a great job. He is the best technician this company has. Tempo Air is not the best at being on time or caring about their customers. This rating is only for Edgar!

Stay away from this Company , very poor workmanship and have a very less apatite to listen to their mistakes
Brand new home after 2 years AC is literally not functioning,
very poor workmanship

Mike Maestas has helped our family for three years now. He has been honest and helped us in every way to save money and keep our system working. We know soon we will have to upgrade but thank you mike for all your knowledge and help.

Randy was very professional and friendly. He took care of the a/c needs in about an hour. He explained our options and gave us the choice of repairs. Great employee!

on time and efficient.

Tempo was quick in sending a technician Fernando to fix my Thermostat which went blank. Fernando helped me walk through the connection issues and finally found that wiring was not proper. He fixed the wiring and even helped me flush the dirty pipeline. quick, reliable and experienced.

Our technician, Kim Faulkenbury, has serviced our HVAC systems for at least a dozen years and is excellent.

Explained everything he was doing and fixed our issues quickly

Randy N was excellent. He arrived right on time and was very thorough in the check he completed!

I have been a Tempo Air customer for 15+ years. This week the technician, Joseph E., was extremely helpful in identifying and resolving the issue with the thermostat and the condensate line issue.

Stephan was great! He was very professional and personable. He took the time to explain the issues we were having with our A/C and answered all of our questions. Overall very happy with his services!

Randy Newkirk performed our semi annual inspection on HVAC. Did a really thorough job. Shared lots of data about our system. He listened to my questions about air flow and then fixed the issue. No problem. Great job. JimJohn Rogers and Derrick did our 2019 plumbing inspection. They were friendly and professional. They took the time to fully answer my questions about our water temperature and how our tankless system works.

Tempo Mechanical Services always does an outstanding job. Kim F. is the very best technician!!

Service was scheduled for the next day from when I called--very timely. Technician Bryan was very knowledgeable and friendly. Was a fast repair to replace a burned out damper controller.

I am so disappointed in Tempo and their level of service to customers. We built a new home with Drees in 2021-2022 and have received nothing but poor, unprofessional service from Tempo Air each and every time we have had to call them - which they never want to talk on the phone and prefer to handle things through email. Each time we call or email to discuss any concerns we have or questions, we get the run around. We had a guy come out 8 weeks ago for a list of things and he did one thing on the list and left. We called to get him back out there and was told it would be 2 months before they could come out here! TWO MONTHS! When the guy came over today (I have the video) he leaned against the house and acted as though he wasn't going to come in and said he didn't understand why Tempo sent him out there - are you serious right now? For the square footage of our home and what they installed, they should be embarrassed and they won't make it right. The guy finally comes in to check to see why the upstairs (which is not a very large space - about 1/3 of the downstairs) wasn't pushing out cool air and why it runs all day. He tried bringing up conversations from the prior visit and tried instigating conversations that he knew would get us upset and we asked multiple times to move on and focus on what we asked them to come and do today. We got the runaround, the guy avoided the question and was only worried about how we should be charged for a $100 service call today but instead was going to charge it to Drees. He finally ended up telling us that it was the setting we had the fan on - (Which Drees NEVER walked us through the units and all of that like they should have), so we were hoping this guy would have been a bit more understanding and explain some things, but we clearly were expecting too much. He adjusted the fan setting and said, well, expect higher bills now and basically left. Just unreal - I don't understand and I will only use Tempo if we have to. There are a ton of better companies out there we will support and recommend. Stay away from Tempo.

Great response time and thorough and honest analysis weighing pros and cons of service/repair

One of our units was not heating. Lee came over and explained how to set the thermostat and proceeded to set them for us. He then proceeded to fix the problem (air in the gas line). Lee was very patient and answered all of our questions. The system is working great.

My experience was excellent, very good professional.

Very professional, I highly recommend this company if you plan on getting anything fixed.

Alex s Ernst to be. A good employee an is professional We would like to see him come to. Our h
One for next service visit.

Highly knowledgeable, honest, attentive to concerns, friendly and courteous (all of these have always been the case with Tempo).Takes the time to explain inspection and service results and the larger picture. Did run somewhat late, but, not enough to knock anything off for because schedules are difficult many times.They installed our HVAC system back in 2006 when we had our house built and it is still going strong. May not be the cheapest service on the block, but, for HVAC, especially in Texas, I do not want the cheapest. Tempo also cares.

Exorbitant - would not recommend to anyone. charged $388 for parts i later found for $85 and still didn't fix the problem.

Mike is fantastic. He was able to quickly diagnose the issue and replace the damage components to get my a/c cooling again. Mike also checked on the other hvac systems to make working order.

Outstanding service
Extremely Good Value

Our A/C drain pipe had come disconnected in 2 places. Mr. Faulkenbury fixed it in about 15 minutes! So efficient, polite and professional!

The persons involved in my service call, Billy G Office Staff, Luis E Field Service, were both Johnny on the spot, in attended to my situation, the issue was resolved in a very professional and timely manner, thank you tempo for being an outstanding company

Mike was incredible: he was on time, worked on making sure our air conditioning system was in perfect running order, and even did some extra maintenance work to make sure the system would work at maximum efficiency. He deserves a raise!

Fernando P was respectful of property. He wore shoe covers. Was there for maintenance and changed my A/C filter for me.

Tempo Mechanical Services and their entire team, specifically Kirsten P., were great and a pleasure to work with. I did not have one negative experience from making the initial contact to get service to having the repair completed. They were able to come out same day to diagnose an issue with my Carrier AC on Aug 3rd and a crew was available to make the necessary repairs the following morning. I look forward to doing business with them in the future.

Mike is great!

The service technician was friendly and efficient.

Horrible customer service

Alex did a fantastic job explaining the issue. Also he did not assume I was going to want him to do the work on the spot. He offered to give me a quote. Of course I did ask him to do what needed to be done. Poor guy got eaten alive by ants from a giant hill near the unit & still remained pleasant and professional:)

Very knowledgeable company. The technician arrived and was very thorough. I will definitely utilize there service again and recommend them.

Randy was very respectful and knowledgeable. Thank you for your help and suggestions!

We have been using Tempo for the past 10 years. Their team is amazing. Always on time, always have a solution to the problem.

Mike Coil was excellent. A very honest gentleman. I actually liked him more than the actual company. I had a service guy come twice within the the past 6 months for servicing and the issue I had was definitely something that should have been caught previously. Super frustrating to have to pay more for something that is just maintenance and I already paid for. I want Mike C to come to all of my servicing from now on his honesty and attention to detail is invaluable. Kudos to Mike C.

Will was very helpful. He gave me great information about energy efficiency. I would recommend Tempo to everyone who needs this service.

Adan was prompt, courteous and professional. He was to arrive at 8:00 am and he came exactly on time. Adan took his time to explain what he would be doing with the service call and was very knowledgeable.

Every single person in DFW should avoid these people. I unfortunately bought a new house that the builder contracted with this awful company. My AC went out and it is currently 84 degrees inside. Now, I moved into this house 1/17, and it is now 6/11. Not even 5 months, and more than half of that time the AC was almost never used, so that gives you an idea of the quality of service/parts you can expect with Tempo. I placed my first phone call at 1130am and was told someone would come out today. Shortly thereafter, I received a call back from the same person now saying it would be Tuesday, but that I'm on a supposed wait list and that the dispatcher would contact me. After still hearing nothing from the dispatcher I called again and requested it be escalated. I wanted to speak with the dispatcher manager as well as the service center manager. An hour later of hearing nothing, I call again. This time I talk to a manager who says he will escalate and call me back in 30 minutes. An hour later he finally calls back and I still have not talked to the dispatcher and nothing has changed other than it just getting hotter inside and outside. 4 hours have passed, and had I known, I would have just called and paid a different company to come out and get it fixed TODAY. If you want a company that actually cares about you, your family and your pets, GO SOMEWHERE ELSE. The builder has been informed about how awful this company is, and I truly hope they find a different AC contractor so no one else has to go through this.Edit: The dispatchers never called and the manager I spoke with never called back as both were promised. However, a tech named Marquis did show up, to my surprise, as no one bothered telling me they did find someone to come out. Marquis was a really really good guy, and worked really hard for 2-3 hours in high 90 degree weather and was super nice the whole time. I give him 5 stars. It's unfortunate he has to represent the people I was dealing with.

Randy did a great job as always. He has been handling my account for years and I trust his opinions and expertise to keep my units running smoothly.

Eric was very friendly and helped us with all our queries.

I wish this type of Quality and professionalism could be found with every company. Tempo has very knowledgeable and highly motivated employees who come in and execute what needs to be address aswell as really listens to your concerns, they will explain everything to you and walk you through it all. I had Fernando P. Come this time and he was incredible! I had a complete replacement of my system and duct work last year and they have been on top of making sure everything is still working properly and when my water heater went out they were here first thing in the morning with a brand new one to replace it. I give them 10 stars on service, quality, knowledge of the trade, professionalism and customer service. They have made a life long customer out of me and my family

Kenneth was courteous and went above and beyond to help us solve a no hot water crisis on a Saturday night. Pleasure to work with a professional.

Mark Flemming is a very, very qualified service tech. He has taken care of our HVAC systems in two homes during the past 5 years.You could not ask for a better person to take care of your HVAC needs!

Khuong as always is very professional!

Fast, professional, courteous....great service

Great service everyone involved gave me the utmost attention to make me feel important. The tech fixed the problem easily then found other issue my other hvac company did that could have cost way more money down the road. Highly recommend this company

Omar is an excellent technician and he was able to fix the issue with our heater in minutes. My family and I appreciate Tempo's services.

This review is strictly about their prices. I called for a quote and gave them all the info needed (the same info I gave other companies). They were very polite and called me back within 20-30 minutes. Price quoted over the phone was $9000; other companies for the same system quoted me over the phone $6700. I understand for quotes over the phone contractors have to be very careful not to under quote you and I have that in mind but Tempo Air were way off. I'm sure they do a great job and have enough customers to pay for that but $2300 difference was way too much for me.

Mike did a great job. I am puzzled that we lost the air about a week after a tech was here to check it out for a property inspection question about the accuracy of the temperature settings.

Excellent evaluation and solution. Discussed options. Not pushy. Always professional

I use Tempo Air Service for my home A/c heater maintenance and so far we had smooth experience

Great service and very informative about heating, cooling, and plumbing needs. I have been a Tempo customer for more than 15 years and I would recommend them to everyone

Randy has done a great job! He is a true professional!

Super experience. Tempo got my 4 ton system in my house in 3 days. Chris was awesome and was a true professional. Explained to me everything and what to expect. Smooth as silk. Thanks Tempo! Highly recommended

Alberto with Tempo was extremely nice and professional!

Khuong Do always does a great job. His professional manner and knowledge shows through. Explains everything to me in a manner that I understand. I am so grateful and happy to have him for my technician. Tempo is also lucky to have such a good worker .

I've had Fernando to my house a couple of times now. He does a great job and extents himself past the typical parameters of the job

Michael Coyle was the service technician. He provided a second opinion.I originally thought I would need a new coil because of a refrigerant leak. I had another company out for routine maintenance. Before they came my house was cooling fine so I was surprised there was a leak.Tempo installed the unit when the house was built 6 years ago. For the second opinion Michael checked for the leak but couldn’t pinpoint it. He recommended waiting to replace the coil and told me what to do if In the future the A/C starts to not cool.We may have to replace the coil eventually or may find out that it is the condenser that is leaking. I appreciate his honesty. I ended up buying both the HVAC and plumbing memberships. I will request Michael anytime I need service.

Mike is always awesome. He is the tech I request every time we have a problem. He always takes the time when he arrives and before he leaves to explain everything. And he always gives great suggestions showing that he really is knowledgeable and likes his job.

Excellent, fast service with a professional and qualified technician!

Mark is knowledgeable and informative. He has strong customer service skills and takes the time to explain what he is doing. He has excellent recall and familiarity with our townhouse and condo. In my opinion, he is a valuable employee for Tempo.

Randy serviced our AC system on May 21, 2018. He was on time, efficient and very professional. Systems were found to be in good working order and Randy explained his reports completely to my satisfaction.

Had AC unit serviced for the first time. Stephan was polite, on time, and knowledgeable. He told me what to look for on my complete system.

Jackie Villareal is a great customer service representative. She goes the extra mile to assist all customers with their concerns. If you ever have questions that she is unsure of, she will not stop until she provides you with the accurate information. Jackie brings great energy to Tempo Services. Way To Go Jackie! We appreciate your loyal services. :)

Extremely patient and diligent in his work.

Eric is friendly, courteous, competent and professional. He explained the problem and remedy options. Eric had the necessary parts and tools on his truck. The worksite was thoroughly cleaned after completing the repair. Highly recommend him and Tempo. Good job.

Mike from Tempo has been servicing my units for years! He is professional and honest. Makes recommendations that are best for the customer. Would highly recommend Tempo and Mike.Still feel the same about Mike and the Tempo team! Best ever and come out no matter how big or small an issue. Would use no one else!Mike from Tempo did summer service today. Had issues with the new unit again. Mike was able to find the issue and will have a new condenser installed next week. He is the best!!!!Chris just installed a new condenser (under warranty). He was here on time, very professional and got it all done in a couple hours. It's working great again! No longer sounds like a jet engine when it's running. So quiet, except for cold air flow, don't know it's on! Great work Chris!My AC went out at 4:30 yesterday and Mike was here today and fixed it super fast! It was comfortable yesterday so asked for Mike today. He's been servicing my units for years and does a great job!

Great service. Always professional and on time.

After speaking, some clarification was given. We shall see if the house performs the way i was told. Thank you to mr. Brown for taking the time to clear things up.

Dylan is the best tech! He's Honest, polite, knowledgeable, helpful, kind, laid back, arrived, performed his job, above and beyond the work order, very professional. Best tech with the best costumer service skills we've had since 1992. Will never use another company, and hope they always send this very nice young man to do all our service checks and repairs. Thank you Tempo, and Dylan.

We had Alex come service our HVAC and he was great! He was very knowledge about the issue and was able to quickly address the problem. We now have cool air running in our house. I highly recommend Alex and Tempo Air! I will definitely have him come out again to service the HVACs at our new house.

We had our inspection this morning and Khuong Do helped me with all the questions I had. He checked all my concerns and worked on the inspection items. Highly recommended!

Had Randy N come same day I called as our furnace stopped working. Was very pleased with the professionalism that Randy gave. He quickly assessed the situation, fixed the problem, and clearly was able to explain the issue and resolution. Thanks so much!

Khuong was on time and efficient. Always covers his shoes so as to not track dirt through my house. Serviced both A/C units and has kept my house cool for years. Thanks!

Brandon was a great technician. He went above and beyond when performing my furnace annual inspection. He was prompt, courteous, and very knowledgeable.

I appreciate technician Kevin Adam’s so much. He’s always polite and knowledgeable. He recently diagnosed our air conditioner problem and quickly had issue resolved. He’s a keeper!!!

Very professional. Showed up on time. Finished the job extremely fast..

Jackie V. was never here. Apparently Tempo's plans changed.This has been an extremely frustrating experience. On 7/19/17 after living in this house for just over one year our a/c went out. Tempo's solution was change out evap coil, also replace condenser.This was done to the tune of $5767.00. The new equipment came with a 10 yr parts, 1 yr labor warranty. We discussed an additional 1 time labor warranty for $551.00. I chose not to get it. After all Carrier was a well recognized brand and Tempo came highly recommended by friends and neighbors in our new (to us) home.Two years and two months later that well recognized brand and highly recommended installer let us down with a $1164.00 thump! Going to be difficult recommending either to any of our friends or neighbors going forward in this 10-12 year-old community.Would appreciate any relief Tempo can offer.Graham Darling

Randy has performed the Spring and Fall service checkup on my AC and heating system numerous times. He does a good job describing the health of my system. He seems to be very knowledgeable.

Really appreciate the team and the proactive review of my HVAC system.

Fernando was extremely professional and knowledgeable about his craft. He went above and beyond to make sure my ac was up and running in no time. Fantastic service!

I notified Tempo that one of the AC units under warranty needed to be checked for a resident as it is well in the 90s last weekend. They told me they would be out next day between 8am and 12pm. I told them the address of our property as well as the unit number. According to the resident did not show at any point. I called again on Sunday after the scheduled time and was told that they were dispatched and would be there. Monday I get a call from my resident that, still, no one showed to check the AC. When I called Tempo for the third time they told me that the tech went out and that the resident was home and detected no problems. I asked them then why was my resident telling me that no one came to her apartment. I confirmed the address for the second time and the apartment number for the third time. I was told that they would speak with the tech assigned and I would receive a call back. I did not receive a call back. Tuesday morning I receive a call from my resident again stating no one had come out. As I stood in the office on the line with Tempo my co worker was told that it was ME that said would call back and that I never gave them the apartment name or address.The fact that your customer service has no accountability and would lie to my coworkers because they dropped the ball is absolutely ridiculous and unprofessional. I am extremely disappointed with how this was handled, especially with the temperatures what they are. And especially because they have no remorse in spinning a lie to protect themselves while possibly threatening someone else's job.Have a good day.

Joseph Lowack performed a good Summer inspection of my HVAC system. Also cleaned the AC condenser.

The appointment went fine. He did a very good job. He was courteous, informative and on time. He explained things to me. Told me everything was okay right now. Would recommend anyone to use him.

Fernando did a good job, highly recommend!

I made an appointment with Tempo Plumbing to install a new toilet in an upstairs bathroom. I removed the old toilet, put in new flooring, and brought the new toilet upstairs. When the plumber arrived, I inquired as to whether the flange should be replaced prior to the installation. The plumber said that this was not necessary. Shortly after the plumber left following the installation, I noticed water seeping up through the new flooring. I called Tempo to have a plumber come back and address the issue. The customer service person on duty was very polite and efficient, and expedited the request promptly. When the on-call plumber arrived, he removed and reseated the toilet, but the leak persisted. He concluded that the problem must be with the toilet itself, and that I should return it for a new one. The plumber also recommended that the flange be replaced when the new toilet is installed. The charge for the subsequent service call was $725.00, in addition to the amount already paid for the earlier installation. The plumber said that to have Tempo come back to replace the flange and install a new toilet would be over $1000. Shouldn't the possible leak from the toilet itself have been pointed out at the time of the initial installation, instead of during the $725.00 service call? I'm also questioning why the flange wasn't recommended to be replaced on the first call. I've been a long-time Tempo Air customer, but this is very disappointing. Over $1500 later, I have no working toilet and a ruined floor.

Courteous, timely, professional. Scheduled a service call for 8 AM for what we thought would be a warranty repair for our Lennox unit. Technician Fernando Perez arrived at 7:55 AM, introduced himself, listened to our concern, and went to verifying the issue. Long story short, the warranty repair was out of date so it was full retail. Vickie in the backoffice and her manager Justin were understanding but held to the company's position. They did work with us so that the financial impact was less painful. We appreciate Tempo for their professionalism and for working with us. Fernando was helpful and got our ac unit back up and running. Though the repair was costly, it was less than what was quoted by another ac company who did our spring tuneup.

Bryan was very helpful. He answered all of our questions and really went above and beyond our expectations for our service call.

On a scheduled HVAC maintenance inspection, they found a weak capacitor. Quoted $450 to replace it. Unit six years old. I asked about warranty and he told me 5 years. I looked it up in my papers and found it to be 10 years. $140 to replace.On the yearly plumbing inspection, had a water leak which they said they couldn't find without a $455 leak detection. I showed him a place in the yard where I suspected the leak to be but he seemed disinclined to inspect it. The location was an old sprinkler system just in front of the water meter, which had standing water. I delayed the leak detection, dug down, found the pipe and made the repair. I am a 76 year old female.I have no confidence in this company.

Terry N. came and did our winter check up and was extremely efficient and did a good job of explaining potential problems on the horizon. He also changed all my filters.

Great Staff and service!!

Ray and Macie were very competent and efficient and very friendly.

Tempo installed the heating system in my brand new home. I moved in 12/21 and the heater was not functioning. They came out and reviewed and said a blower was installed backwards so they ordered parts but they wouldnt be in until 12/26. This wouldnt be a problem except during this time it was 30 degrees or below every day. We had to run our wall fireplace just to sustain the house over 50 degrees. I have children so you can image the horror of this with nowhere else to go. They installed the part but the heater still did not heat the house above 62 degrees. The installer said he had to move around some duct work to fix the problem. The house warmed to 68 degrees. The heater was running 24 hours just to maintain 68 degrees. Next thing you know the heater bill for 3 weeks was $217. I called in to see how they were going to resolve this and they said nothing since the BTUs made it into the house regardless of the efficiency. If you have the opportunity NEVER DO BUSINESS WITH THEM. I called the company and left several messages for a week with different levels of supervisors and supervisors supervisors until I finally reached Bill who is over Randy and Ryan. They called back to inform me of the good news that they weren't going to help.

Great company, I've dealt with several times and always have nothing but praise for them. Very experienced, friendly, and skilled professionals, who know their industry well, and won't try to sell you anything you don't need. Was refreshing to deal with these guys who were noticeably more honest than most in their industry (that I've ever ran across).

He was great came out. Cleared line. Made sure it was clear. Had to come back the next day do to same issue. This time he said he ran his line all the way out to street! It is clear now and all working good. He suggested we have someone come out to do this yearly to prevent issue. Eric was great.

This is a company you can rely on. I have been with them for over a decade and they are like family. They have a great team who truly cares and does everything possible to fix the problem. Special shout out to Stephan thank you for being professional, kind and courteous!!

Ryan Harper my husband has been calling you for the past 3 weeks. He's called you every single day this week and you have yet to return a SINGLE phone call! This is very disrespectful and totally unprofessional of you and your company. We have a huge mess in our home because you guys forgot to add a secondary drain to the drain pain, instead your team capped it off and on top of that the emergency shut off did not stop the unit. This caused our drip pan to bend and overflow on to our ceiling in the powder bathroom downstairs. MAJOR DAMAGE!! I understand that this is a code violation on your part and the proper courtesy would be to make sure we are taken care of and at least return a darn phone call!!! We are first time homeowners and to have to go through something like this is pitiful. It is now going on two months and we have yet to get proper answers because you Ryan Harper will not answer your phone nor return a simple phone call. Man just do what's right!!!!

Great Service. Tempo is a great company and they employ some of the best people in the industry. We've been using Tempo for many years as our trusted partner for building luxury homes in Dallas and I am also using Tempo for my personal home. I can highly recommend Tempo to anybody looking for a great Heating & Air Conditioning company.

John was excellent, explained problem in layman terms for me. Very courteous, helpful

Job well done

Excellent response and professional service - Top Tier!

Tempo A/C installed our systems in our home and we have been using them since 2012 when we purchased. Once we got Randy Newkirk, we have had the best service ever. He’s almost like family he’s been here so much. Randy is always thorough and he knows his job very well just a professional all the way. He is familiar with our home and if there is ever an issue he very clearly explains the solutions (if there happens to be anything). Very pleased to be a customer, keep up the good work!

Ray was thorough and helpful. Provided follow up call and ensured systems working properly

Stephan arrived early in the time slop given to me. He described everything he was going to do and completed all the activities in a reasonable tie. He also explained the company's service packages and as a result, I entered into the package offered which seems like a good value. He was very friendly and I appreciated his efforts.

Live in The Portofino Apartments in Pasadena. Crew replaced my A/C system this morning. They are in the process of replacing all the systems in my complex. They were very professional and patient in answering questions and kept me informed during complete process. Spent time explaining new system. Everything went well considering that I was not informed by apartment management about replacement of system, via note on door, until about one hour after they had started on my unit.

HVAC system estimate by Brandon Armstrong, he is very professional and did an excellent job explaining all installation process for my 2 4tons equipment.
I recommend Brandon and give him a 10 for his fantastic job going to every detail of equipment, price and installation.

All of the Tempo team were friendly and helpful. We got a call 30 minutes before arrival and he was on time. Joyce helped us set up for yearly services so I do not have to remember to call them. Our service person was fairly quiet but very respectful.

Fernando is Friendly, knowledgeable and good worker. He is a good salesman also. It is a shame that Tempo air took almost a week to get someone to come and service my ac under warranty. They certainly need help when it comes to scheduling and communicating with their customers. Not Fernando’s fault. I highly recommend Fernando as a service technician.

Randy is always professional and personable. He does the job right!

My Technician explains what he is doing. And all the options needed if there are any adjustments required. Very informative

Everyone was so courteous and friendly. Ray walked me through what he was checking and what caused our problem (note, don’t be like me, check your outside unit to see if it needs to be hosed off). This is the 2nd time I’ve used Tempo, and I’ll keep using them.

Long time customer of Tempo Air and Mr. Kim! The best in the business!

Randy did a great job! He was professional from the beginning till the end. I would like for Randy to always be the one to service our home. Thank you Randy

The technician was very knowledgeable and professional. He arrived in a timely manner and was very efficient. I highly recommend this technician and company.

Fernando was very polite and professional. He was on time, and not only just did the necessary work, but when he noticed something important that I may not be aware of (ie what candle burning does to the vent and filters), he kindly called for me and used it as a teaching moment. It was very much appreciated!

Edgar was very professional and kind in ensuring that I understood everything that the service consisted of. Along with helpful tips going forward.

I have been a customer of Tempo Air for 18 years and carry a Gold Membership. My AC went out on Tuesday, 9/17/19, and I had hoped things would have been handled differently. Kevin, the service technician, advised that I was in need of a whole new system, as mine was beyond repair. He originally communicated to me that it should only be a couple days to have us up and running, only to come back and tell me it would be an entire week. With 4 kids and 3 dogs, that was just not something realistic for my family.I was provided a quote for a 17 seer system valued at $10,560. When I asked Kevin for a quote using a lower seer rating, I was told Tempo doesn't offer systems lower that a 15 or 16 seer rating. Yet, I then received a second quote for a 14 seer system valued at $8369. I feel that instead of trying to meet my financial needs that I was being upsold on a replacement. I was then offered a first appointment install for the very next day, with all of 20 minutes to make a split decision that could cost me upwards of $10K. That didn't even grant me the courtesy of having time to discuss the circumstance with my husband, who was at work at the time.When I asked Kevin if I could have more time to decide, could we at least push the install to Thursday, the answer I received was I had 20 minutes for next day install or it would be an entire week. My gold membership, which I had paid into monthly for the past 18 years, was not only supposed to give me priority scheduling, but also $2400 in Customer rewards towards the purchase of a new system.It wasn't until 5:37 p.m. that evening that I received an email from Justin Shelton, VP Service Manager. It was then he explained to me there was a deadline they had to meet when ordering equipment, hence the 20 minute rush decision. He then reassured me he could have me up and running by the end of the week.At this point, I had already had another company come out to look at my system that exact same day, with a promise to return the next day, Wednesday, by 9 a.m., to install my new system. I emailed Justin on Wednesday, 9/18 at 7:17 a.m., advising that I felt like I was backed into a corner and that a company I have been loyal to for 18 years turned its back on me. That while I had hoped to continue using Tempo going forward, that at this time we decided to move forward with another company.I received a phone call shortly after sending my email from Justin offering me a 14 seer system at a cost even lower than I was originally quoted. At this time, I did ask to see if I would still be able to carry my Gold Membership on my new system, even if I decided to have it installed by another company. Justin then advised yes, I could, but that he would have to send over a technician to inspect my new system and confirm it was up to Tempo Air's standards. If it wasn't, I would have to cover the cost of parts and labor to get it where it would need to be in order for me to continue to carry my membership.I called Justin on Thursday, 9/19, to advise him that we did have another company install our new system. At that time I notified him that we did in fact want to continue our relationship with Tempo, and could we please move forward with the inspection of the new system.I also asked if my $2400 in loyalty rewards could be used towards the cost of a new water heater, considering how poorly my situation was handled and the fact the water heater would be provided by Tempo. I was told this was not possible, but the company could extend a $500 discount.It was then communicated to me that it would cost me $118 to have the inspection performed. I was absolutely appalled. Given all that had transpired and the time I had been with the company, this was how they valued our relationship. I expressed my extreme disappointment in the way everything was handled and that he would not even consider covering the cost of that inspection, and that he left me no choice but for us to part ways.

Jared Sinclair was knowledgeable, professional and did a great job explaining the condition of my unit and what to expect in the coming year. Highly recommend.

They were friendly and competent; however, it was a simple fix that could have easy been handled over the phone in 60 seconds would.When the technician knows exactly what was going on before he even looked at anything and all it took was flipping a switch, yet they knowingly come out to do a service and charge you $100. That doesn't exactly build a great deal of consumer trust. I will take my business elsewhere next time.

Good experience! It was easy to schedule an appointment and the representative explained what to expect and details about the services offered at Tempo. Edgar arrived within the time frame given and was professional and courteous. He checked everything and took care of any issues.

The customer service rep. was informative and polite. The service technician was on time and knowledgable. He was able to fix the problem and gave me helpful tips for maintaining the A/C unit.
I received same day service. Thanks!

Mike arrived exactly at the appointed time. He explained to me exactly what he was going to do. After he finished he gave me a report and suggested some steps I could take to keep everything in shape.He suggested some technical improvements for my system that I am carefully considering. Thanks, Mike

Randy Newkirk is my favorite technician. I've retained Tempo as they were the company who installed everything when our home was built. I all so have their maintenance program and everything seems to be going great. Service has been top notch.

Technician was very knowledgeable, honest and pleasant to work with. Technician provided great maintenance tips and advice. He performed a very thorough review of my system and left a detailed system summary.

Excellent work all the time. Prices are retail however I get a good discount by being a member of their semi-annual inspection club. Our service guy, Mike H., is just as excellent as others over the past twenty years.

Jose provided outstanding services, he was able to identify and fix the problem immediately. We used other HVAC companies in the past but none of them compare to services we received today. If Jose is an example of the services Tempo provides we will be using them for a very long time.

Can't say enough great things about Will. He came out and replaced a thermostat and showed my wife and I all of the functions, and answered all of the questions we had.Thank you Will!

as always good, efficient and courteous service.

Fernando fixed a bad connection inside our attic unit and got us running again. The same excellent level of service we've come to expect of Tempo for almost 25 years.

Arrived on scheduled. This was a spring system checkup. All good.

Fernando did a great job cleaning & servicing my a/c units

Outstanding plumbing service by Leroy and Eric. I have used Tempo for over 20 years and have always been satisfied with their service. Highly recommended.

I've only had two experiences with Tempo. Both have been EXCELLENT! The caliber of staff is remarkable compared with other service providers we've dealt with in the past.Omar and Mauro both did a FANTASTIC job explaining the system and thermostat to my wife. They took their time and answered all her questions. Extremely polite and straight forward and not in a rush to leave. Very professional.

I get this guy every six months for our periodic check up, and he is the absolute best. Very nice in explaining what he is doing, always a great attitude and pleasant to speak with, Mike has been a great help in not only keeping our system up to date and in perfect working order, but also in giving suggestions on what will make things better for us in the future in avoiding problems. He is very knowledgeable and willing to discuss all questions and concerns. I highly recommend this man for your service, he is absolutely a top notch tech and a very nice guy as well.

Wires burned out

I'm a long term customer who's trusted Tempo for maintenance and replacement of our HVAC system over 25 years. Last night, on the eve of the hottest day since 1925, the AC was not working. Kevin, the emergency service tech, explained what he was doing, got it up and running, and restored a cool house at midnight. Very grateful for the staff and response - and always nice people to work with!

Ruben Balderrama was very professional and knowledgeable. He got me squared away in a short period of time. I highly recommend him for your next A/C tune-up/issues that you may have.

We had our semi annual visit today and as always Jose was excellent !

Our service was on time, well informed, and explained questions we had. This is a great value.

Alex was amazing. Very knowledgeable and helpful

Tempo personnel are professional. Mark and his assistant George, the service technicians arrived a bit behind scheduled, but it created no problem for us. They performed the annual cooling season service. They was very thorough in the system review, informative, and courteous. I greatly appreciate Mark's advice and assistance regarding the balance of our two units to achieve better temperature continuity in the house. Tempo Mechanical is a high quality organization.

Always the best the best service!

We are grateful that we selected Tempo Air to service our plumbing issues. Eric Stewart is a great plumber. He assessed our problem and planned it out very well so that the repair will do the least damage to the construction of the house and corrected the problems. This was a big project. The house was recently purchased by us and it seems that the leak and sewer smells were due to disconnected pipes from that of the main sewer lines. The tub and bathroom pipes were floating just below the foundation spitting out all the waste water to the bottom of our house, going nowhere. Eric and team resolved this terrible problem with quality work. Thank you.

I had another company come out to do a spring AC system tune-up and they told me I needed my coils replaced. I had Tempo come out to provide a second opinion on my system because they had originally installed it when my house was built four years ago. When I called the office staff was very accommodating, getting me an appointment the next day and providing a 2 hour window for the service. My technician Rick showed up a few minutes early and was very straightforward with me about the condition of my AC system and what my options were. I appreciated his candor and helpfulness.

Technician Kim F. was professional and friendly. He gave us the most thorough HVAC maintenance of any techs we've had over the years.

On behalf of Fernando Perez, I’m providing feedback for superior service received during my semi-annual service. Will performed flawlessly during this visit; he kept me informed of all aspects of his inspection. Secondly, Fernando’s visit always consists of the correct blend of diplomacy and tactWill is very thorough in performing periodic maintenance. From high & low pressure readings, voltage and current readings, he doesn’t miss anything! He’s genuinely interested and more than willing to listen and explain idiosyncrasies of my system, and particularly recommendations for the “perfect” filter to use. Refreshingly, he listened to my feedback, acting upon it, and implementing solutions without delay; being thorough is normal for him; others don’t do that!I feel Fernando Perez typifies those qualities, which separate the spectator from the player. The enthusiasm with which he approaches his trade speaks for itself. Gathering from the attention he gave this visit, perfection is standard for him. His loyalty, devotion to duty, and integrity has earned him the admiration and respect of not only me, but my wife as well!Tempo Services should recognize him in front of his peers reinforcing that this field technician can perform at the upmost level, no matter the task; all the time. In a world I’ve been losing faith in lately; it’s refreshing to know there are those performing their jobs with the highest of integrity, wisdom and technical expertise. Will is one such as this! Tempo Services should do all it can in retaining this dedicated employee in the workforce.

Randy was amazing! Tough job coming out on a Saturday and doing this!

Very good, safe and professional units. Mike was really good in explaining the heating and cooling metrics in easy terms.

Very quick and helpful, would recommend

The team was professional and willing to help. They scheduled an appointment for the very next day. Lorenzo showed up and fixed out A/C balancing problem. Job well done!

Quincy came out to help with my parent's A/C problems. He assured them he would not leave until they were happy. Quincy kept his promise and my parents' living quarters is much cooler thanks to him. Up until his visit, they were keeping cool with a small fan and ceiling fans, Thank you so much, Quincy! My parents are so happy now.

Timely service - very courteous and professional.

Our A/C went out during the night, so I called the 24/7 number. They called me back within 5 minutes and scheduled a technician to come out first thing in the morning. The arrival time was between 9am and 12pm and it I was a little discouraged when I got a call at 11:59 AM that they were finally on their way but Fernando our technician made up for it. He was very professional and respectful. He was very patient with my questions and educated me along the way. Fernando was able to diagnose, repair, and finalize everything in about an hour. If you need someone to come out request Fernando. He was super friendly, knowledgeable, and I felt he had checked everything from point A to point B thoroughly.

Mike is great as usual, polite, punctual, consults with me about what I need. Great guy.

Randy was great! He was very diligent and solved the problem. We were very impressed.

Randy Newkirk recently repaired one of our residence heating units. He was very courteous and exhibited a very professional manner. He kept me aware of his progress in identifying the issue that caused our unit to not heat. He also explained and showed it on his laptop what was the problem. Because of his efforts I have confidence in Tempo Air and will not hesitate to call them again if heating problems arise in the future.

Adan Espinoza was very professional. He explained everything to me and showed me pictures of what he was talking about. He went out of his way to check to see if my AC unit was still under warranty in order to give me a good rate for the services which were required. He took the time to make sure that I understood.

Bryan Sapp has installed and maintained various parts of our heating and cooling system. We have only the highest praised for his skill, knowledge, and professionalism.

Joseph was so polite and nice to work with! Tempo Air is great at taking care of my house! Wonderful customer service and professionalism. Thank you all!

Service by Jose outstanding, prompt, informative, professional and as courteous and congenial to myself & wife as it has always been.Customer service and dispatching was also excellent.

If you want a team of professionals to get it done, you call Tempo. John Bradley is a go getter he knows what it takes and will grind it out with the best of them. The weight of stress and despair on a major plumbing issue like we have at Greentree is being lifted by the hour. John and all the team are handling business and I am grateful that they came to help during this unprecedented crisis across the southern region of our nation. They are courteous as they are professional with a will of a mold like iron. Thank you,Tony Diaz

Terrific Team. Capable & Friendly. I always ask for Randy. His work is outstanding and I have a very high degree of confidence in his ability and character.Recently, the air filtration system failed on our main A/C unit. Over the previous couple weeks my wife and I were getting very ill from the re-emergence of dirty molds, bacteria, viruses, allergens, etc. I call for service in mid afternoon yesterday, and Randy Newark was at my front door this morning at 9:30am. After checking out my two systems and learning of the failed filtration system. Randy offered two options to remedy my issue. First repair the current system (Very expensive), or replace the old system with newer less maintenance new technology referred to as Bi-Polar.... A bulb-less system. The Bi-Polar system option was also cheaper since it was on sale with the fall maintence service. We opted for this for both our systems and saved over $450.00 in the process Overall, the work was completed in a few hours, both of our systems now have significant air filtration, our systems have been serviced for the Fall/Winter season and we saved $450.00. Randt knowing our systems was a big help and Randys excellent professionalism and technical knowledge created a perfect experience. Randy's the best!! Ask for him...

We had a gas leak and called Tempo service. They charged us $980 for just identifying the leak, even after we repeatedly told them where the leak was identified by Atmos. This money was charged just to diagnose the problemThey gave an estimate for additional $2100 to fix the leakThey were not forthcoming in using the coupon from AtmosOverall poor experience, used another company to fix the problem and I have the city permit passed and gas is back up in 2 daysThe entire project with another company came to $1400 including inspectionPlease be careful with this company for their Gas service

Stephan did a great job with our HVAC service. He explained everything clearly, did what he said he would, and was very professional. Highly recommended!

I had to wait for my tech little longer but it was worth it great service get the job done with no time.thank you Tempo team highly recommended.

Eric was responsive and helpful. He identified the issue with our system and quickly developed and executed a plan to correct it.

Very friendly and explain everything to you.

Randy Newkirk has been our Tempo Service Technician for MANY years.....I wouldn't think of using anyone else. Randy consistently goes above and beyond excellent in terms of professionalism, competence in his field of expertise and his friendly, pleasant demeanor. Thank you, Randy! I would recommend Tempo to anyone looking for a consistently competent company.

My experience with Tempo has been consistently fabulous! Khuong Do, the technician who services our units, is professional, kind and treats our home and units with the utmost care. The prices are fair, they call to let me know when Mr. Do is on the way and when he is finished the only evidence that he has been here is perfectly working AC units. I appreciate the superior service Mr. Do always provides!

Had a cooling issue on Saturday, called tempo air Sunday morning, will came in as the technician , he found the cause of the issue, fixed it within few minutes. And helped me out in understanding the basics of HVAC and gave me some tips for home maintenance of the AC.. AWESOME !!!!Edited review:I got another technician for the inspection (regular maintenance) , he was not awesome as Will Armstrong , Louis knew his stuff but took a long time for replacing the capacitor and doing some paper work on charging the credit card. I may prefer Will next time around.

Luis was the technician that came to inspect our heating / AC units. He was on-time and very courteous. He changed our filters and did a good job with the inspection.

I made an appointment 2weeks ago for air balancing for my new home.
But They postpone the schedule without notice. I have to wait 1 week more now.
😡

Randy has serviced our heating and air conditioning systems twice now and has been very professional. He takes the time to explain what he is doing, shows pictures of any problem areas he finds and is very knowledgeable and informative.

On time, friendly service and answered all my questions.

My AC was not cooling. Was fixed in a timely manner. Staff was kind and professional. They were patient and took time to explain what the issue was and what needed to be fixed.

My builder got our AC quote from Tempo. Their proposal severely underpowered our system. when I brought to attention my desires for the performance of the system, they backed out of even doing the job. They want to only use equipment brands / sizes they choose and apparently not open to customer input. Instead of following up with me to have a convo, they told my builder they were backing out. $30k job to install 3 units in a new build and all I wanted was to ensure it was powerful enough to perform in tx heat to accomodate our desires. If you want anything other than the boxed solution they present - go else where. They wanted to install 5 tons of AC in 3750 FT and wouldn't discuss anything else. Save your time and your energy.

Stephan did a great job doing our Spring check. Answered all my questions and was efficient

Paul Gaddis and the Tempo team are great to work with! They are very knowledgeable, communicate well, and prompt.

Very professional and knowledgeable staff. Carlos and his crew were on time and very respectful when installing my new a/c. After they were done he explained everything he did and cleaned up great.

As always Kim was professional, courteous, and very efficient. Excellent work!

I had a technician came out last summer with the same issue however he did not fix find the root cause of the issue when my unit was still under warranty. Randy took his time to find out what the problem was and fixed it.

Bryan not only did an amazing job quickly identifying the root cause of my issue (burning smell coming from the furnace), but he also detected that my A/C unit was turning on, when it shouldn't have been, since only the heat was turned on! He's an awesome technician, and even took the time to explain the underlying issue with the mother board, which was causing the A/C unit to erroneously turn on. He was very thorough, explained the different options available for resolution, and most importantly resolved my problems during one appointment.

I had a service call to my home a few days ago, and the technician was 3 hours late. I initially made the appointment the day before and thought they had emergency service. Website advertises as such “Emergency? call us today.” I was informed they didn’t and made an appointment for 12, which I wrote down on my calendar. I called the office at 1 when I hadn’t heard anything, thinking I may have made a mistake and was told someone was on the way after he finished a job. At 1:49 I was called to say a technician was en route and he arrived at 2:35. Luckily the technician knew exactly what the problem was, he was polite and efficient and I have no complaints with him. It sounds like a scheduling issue when I discussed it with him.The next issue is with the service fee of $93. I was informed of this fee, and I understand what it’s for, but I wasn’t informed that it would be charged in ADDITION to labor fees and the repair when I made the appointment. Like a car dealership, I understand I’m paying you to come out and diagnose my HVAC unit, and if for some reason I couldn’t afford, wanted to perform the repair myself, or have another estimate you aren’t losing money for coming out. But especially on a warranty item, the service fee should be included in the repair fee, just as it would be if it were a car. I suppose I would be a little less upset if I hadn’t missed a half day of work waiting and had been called earlier in the day and informed of the delay. I know Darling Home Builders uses you all for their work, and I the reason I called you again was for the good experience I had with the home owners warranty work last year. But where’s the incentive to purchase a maintenance plan with you all in the future or recommend you again to friends and neighbors?

Professional and good quality.

Tempo installed my original systems 28 years ago and subsequent replacements over the years. I always ask for Kevin A. for my A/C service needs. He is the best! His integrity and knowledge make me feel so comfortable...and I'm not just talking about cool in the summer and warm in the winter. I trust his judgment. Tempo will continue to be my HVAC provider well into the future.

Erik was knowledgeable and super helpful with my maintenance request! He even gave some really good tips to prolong system health! Highly recommend this company!

Ryan is great! Wonderful attitude, professional but friendly, knowledgeable and stayed with the problem as long as it took to get it resolved to his and our satisfaction. The first tech was good but does not compare to Ryan. They need more Ryan’s. He should train their workforce to ensure they “raise” a team of high quality professionals! Thank you Ryan (and Tempo).

Randy arrived on time and was both professional AND educational. He walked me through the inspection process and did a very thorough job. Great service.

Gustavo was the technician that visited my house, he demonstrated knowledge and friendliness in all the process to check my AC unit, for sure I would recommend TEMPO for future checks in my house.

Stephan inspected our unit and quickly found the problem. He was very professional and courteous. More importantly he was upfront with all the pricing and laid out several options on how to proceed. Definitely recommend you calling Tempo Air if you have any AC trouble.

Randy N. has been our Tempo service technician for many years for our winter and summer inspection maintenance services. He takes the time to do his work and does it professionally. He is thoughtfulness in answering our questions and explaining in layman terms what he found and what we could expect as a result of those findings. He always request Randy when we make our service appointments.

Very competent service and courteous personnel who made the effort to accommodate my schedule

Randy is knowledgeable and kind. Class act.

Mark explained everything to me in the detail that I required. He very knowledgable and is obviously a top-flight technician.

Tempo personnel are professional, helpful and efficient. I have always been satisfied with how quickly they respond, and with their work. Jose Chavez does all my fall and spring inspections and has worked on my system for years. He diagnoses problems quickly and I am always confident that my system will be up and running before he leaves. Great folks who take pride in their work.

Amazing Service. On time and extremely professional . Randy. Is great and knows his stuff

Always provide excellent service. Knowledgeable and reliable service. Very professional.

Michelle did a great job for me. She scheduled my appointment and everything went well.
My technician Bill Thomas arrived on time and fixed my concern.

Attention to detail. Professional interaction and explanations. Found things others had overlooked. Fernando is the best HVAC professional I have ever encountered.

Randy Newkirk was very thorough with the Spring air conditioner check up. Good service, pleasant personality.
Thanks so much Randy!!

Khuong provides excellent service. He has serviced my home's air conditioner/heating system several times. He does a great job and has good customer service.

Randy is very good and accurate troubleshooter. He is meticulous and thorough. Definitely the one you want working on your HVAC system.

Edgar was courteous, professional, and thorough

Randy was very patient and experienced. Great job!

Great Service!

Randy was very helpful in figuring out our problem, making the quick fix, and answering all of our questions! Thank you very much!

Tempo was professional and was able to come out two days earlier than scheduled. I'm a fan!

Excellent company. Always on time with fast professional service. I highly recommend Tempo.

Kim Faulkenbury is always on time, fast and efficient.

Thanks, KIm

Ray has great energy and is proactive in improving the performance of your heating and cooling system. We had an unusual problem that not many technicians could solve. He called a co worker to collaborate on a solution. Ray is a good communicator and he wears booties!

Efren was great, he has service our A/C for a couple of years and he always provides a great service and very honest.

very pleasant, neat and explained everything he did during his service call

It is a pleasure to deal with Kim. F. Very efficient and very good in trouble shooting. It took him less than 15 minutes to diagnose AND fix it! Great.

Mike H is awesome! Very knowledgeable in his work, proffesional, and always offering advice on ways to keep the A/C running properly. Always recommend him and looking forward to have him as my technician in the next service.James waweru.

Eric is always good about explaining what he has done.. what might need to be done and other options. Professional and courteous.. always.

Khuong Do,Serviced our HVAC in a very professional manner.He was very meticulous in his work and care for our floors andcarpets.

Fernando did an excellent job for 2 issues I had with my a/c: a drip from the ceiling and a loud banging noise from my PTAC unit. He got here early (first appointment) to inspect the attic, in spite of the high temperatures we've been having (>100). He took a video of the duct work and area of condensation and walked me through it from inside the house, clearly explaining the problem. He then examined the PTAC unit, identified the issue with that, and ordered a replacement part. He again explained the cause, ramifications and solution very clearly. At all times, he was professional, friendly, and thorough.

Ray was helpful and explained everything. Very professional and on time.

Randy is excellent, always courteous, and solves the problem. He is why I keep coming back.

Quick and on time. Great service. But should include Google nest thermostat installation service too for existing customers.

Ill never do business with this co. Again..We had some issues with our AC unit. Tempo came out looked at everything and told us we had bigger issues than we thought. Our main issue was that the AC unit would not cut itself off constantly running and us having to manually run the unit. This is a brand new carrier mini split duck unit supposed to be state-of-the-art. Anyway we asked them to fix this they went up told us we had more problems than just that . They told us it would be $3000 and that would include us joining their club for all their wonderful maintenance programs. We agreed. They fix the AC replaced all the ducting but still the AC would not cut itself off. We complained about this several times and two months later they came back replace the control unit for the AC unit And charged us 165 labor. Now that don’t sound like much But a deal is still a deal and that money should’ve been included in on the original fix that they never completed. When I complained he just danced around the subject and they refused to acknowledge that they made a deal with me. In short to me that’s a lying....

Stephen was very good and efficient ..great service and good explanation of the working conditions of the unit.. very good technician.

From the ladies in the office who take the appointments to the service technician Mark, I give Tempo an A+. Everyone was accommodating and very helpful. Mark was able to find the problem and fix it and I wasn't out an unreasonable about of time. Very pleasant. Although I hope I don't have any more issues I would recommend this company for any mechanical services.

Jared was professional and friendly ~ I would recommend Tempo to anyone looking for great heating and air in our area.

Solves problems. Takes his time to discover issues. Communicates well. Careful.

Justin was very knowledgeable and helpful answering my questions on a level that could understand and very professional

Randy from Tempo was awesome! He was super nice, did a good job of explaining everything and was super helpful!

I had an appointment today given 3 hour window from 9am to 12pm. They called me around 9am to inform me the tech will be coming in a little after noon. I understood and confirmed with the rep that the tech needs to be in before 1pm as latest. No one called or showed up. I called almost at 1pm and the rep named Tanya said she didn't know what time the tech would be coming. After I explained about the situation from the morning, she didn't care or show any gesture of apology but she bluntly asked me if I wanted to reschedule. I DID NOT WANT TO RESCHEDULE. I ARRANGED THE APPOINTMENT A WEEK AGO TO MAKE MYSELF AVAILABLE TAKING TIME OFF FROM WORK.

Exceptional service! Randy was so very thorough and took the time to ensure our unit was functioning properly and efficiently. Very friendly and knowledgeable, great service!

Awesome as always. Mike visited us today for some AC maintenance and we got perfect service, just like previous visits.

Alex is really knowledgeable, professional, and helpful. We had a lot of questions for him about different projects we wanted done. He answered every single in one them and guided us through how they will be done, and what to expect after. I would recommend Alex and tempo to anyone looking for any of the services they provide.

Great Customer service experience. Developed good repor with Mike over the past 20 years. Always courteous as well as professional. Very knowledgeable of industry standards and very efficient troubleshooter. Pleasant attitude and all around good guy.

Randy N. from Tempo Mechanical Service is very professional, on time and thorough in his work. I am glad that I made the correct decision to have service contract with Tempo Mechanical Services

Very pleased. I have been using them for several years. They know what to do.

Jose came to our home to service our AC which was out and did an excellent job. He was very thorough with our 4 AC systems and patient to explain the repair and cost. I highly recommend Jose P. at Tempo.

The most recent involved checkup and replacement of a part by Adan Espinoza. He was thorough, explained all findings clearly and gave me options to choose from from no replacement to other possibilities. When I made my choice he carried it out. I have had Adan on a previous call and he was just as good then

Ray was the best technician I've had who does work in any discipline. Ray took the time to educate me on how our units work and the issue. It would have been extremely easy for anyone to throw in the towel and recommend replacements parts from the readings he was getting. However, the readings didn't make sense to him so he took time to look further into the issue and found another company made a mistake two years ago and he corrected it. My units are under warranty but Ray's knowledge and experience saved me thousands of dollars in labor.

Mike Haghdoust is one of the best people who I have met. God bless him.

Great customer service both from the office and technician.

A little mix up in scheduling was fixed immediately! Best customer service response ever. I’m so glad to be aligned with this company - the business model is very customer centric.

My technician was Brandon. Brandon was very professional and informative during my winter tune up visit. He is very knowledgeable and provides exceptional serivce.

A phenomenal company. Very professional and courteous. Their integrity is awesome.

Mike Haghdoust is an exceptional technician and did all necessary trouble shoot across both systems and was able to repair the issue. He is knowledgeable and knows what he is doing. I will ask for him in any future issues with my HVAC system. Thank you for your professionalism and attention to detail.

We had an issue with our AC in the evening time and Joseph came to our rescue! He was helpful and friendly - even though it was very late - when taking care of the issue. Thank you!

I went with Tempo since the brand was referred by our neighbor who is in the construction industry. We were facing issues with our ac unit and needed someone to come in - good part with Tempo was that they could send someone in the next day which we found was hard with other players that we reached out to. Randy was assigned and he spent almost 2 hours and left certifying that the ac unit was in good shape. While he was here, he did rectify a connection issue with the Nest which per him resulted in some ice formation. This was on a Friday afternoon and come Saturday, the unit is again giving issues - the temperature inside the house was in the 80s making it uncomfortable for all of us so much that we ended up sleeping upstairs which is served by another unit. We called Tempo and were told that a Tech would come on Monday. Mike came to our home and did some tests - the issue we were facing is that the unit was turning on for a little bit, every now and then. He quickly identified the problem and mentioned that the contactor needs replacement. He had the part (not OEM but some other brand) and confirmed that it is a reliable option which they use and comes with a one year warranty.Things that didn't go well for us,- Even when the visit was for the same root cause which surfaced within 24 hours, their initial position was to charge for the visit. The first visit was charged 161 dollars. I had to push back to get the charge waived off- The cost for the spare part was ridiculously high. I looked up online and found that the price was below 50 bucks and Tempo charged me 318 dollars. I did bring that up with the Tech, he mentioned that it is their price and comes with a margin.- Through both interactions, none of the techs explored warranty claim options, with our manufacturer Lennox. This is something that can be done by any service provider - we figured that subsequently. Since this was not done, customer orientation is questionable.- Both Techs tried to sell the annual contract for maintenance which is for 360 bucks - you get 2 visits and discount for parts covered in that- Not sure why Randy didn't check contactor in the first visit - he checked the capacitor and certified it to be good. If there are multiple parts that can lead to failure, shouldn't all of them be checked to avoid inconvenience to the customer!!!I am very disappointed with the overall experience and their pricing strategy on parts.

Honest and excellent service.

I've had nothing but excellent service from Tempo. This past maintenance visit Ray performed a thorough inspection and cleaned up the attic units perfectly. I would recommend Tempo to anyone. Thanks and see you in the Spring.

I bought a brand new home in 2015, my AC unit just broke down. I have warranty on the parts for 5 years. Not on the labor which was 436 dollars. For the technician to come out it was 93 dollars, of I wanted the AC fixed the same day I had to pay 150 dollars, I schedule the next available appointment and it was monday or Tuesday, this is based on the technician. Why would he offer Monday when he knew he would not be available. Tuesday was the next appointment, I get a phone call and was told when the technician arrives after 6pm it would be another 107 dollars, after hours!!! What kind of company is that who schedules an appointment and can't follow through and I have to cover the cost!Their product is so bad it didn't even last long. When I first moved into my house someone connected the wires wrong and the AC and heater where running to the same time, my electric bill waa 90 something dollars in just one week, brand new home. I didn't pick the AC company, it came with the house, but I would definitely not recommend that company to any one. Terrible product!!!I would give 0 points if I could!

Randy was so helpful and took the time to explain things to us, offer us services and educate us on how to maintain our system in good shape.

Tempo just revamped by HVAC system and did an excellent job. Dylan was helpful, professional and well-informed. He answered our many questions, even after hours. He went above and beyond the call of duty for us. Thanks Tempo!

We trusted Tempo to install a new air conditioning system based on the recommendation of a major Dallas builder. Tempo did that job well and now we only call them for service. Mark is definitely our preferred technician. We trust his care and his judgement. Highly recommended.

This company is very good and professional. The technicians are always excellent . Customer service people are polite and caring. We have been with them for over 15 years and they have never let us down. Keep it up!!

We have been customers of Tempo for a number of years. The quality, value, responsiveness and punctuality of their employees is impeccable!Mike H. is our trusted Technician. He explains everything in great detail and goes above and beyond on explaining things that no one else has ever bothered! Mike is more like a member of family and we are so very happy that he is our technician. Mike H. is a true asset to Tempo!

Service person was very professional. Got job done fairly quickly. Would appreciate having him back for future service.

Jose and tempo were wonderful. They were thoughtful and efficient!

Adan arrived on time, quickly diagnosed the problem and fixed it. Also, he suggested I get some more filters for my unit, and ordered them for their next scheduled visit. Overall, he was nice, courteous, and effective. Great experience.

Jose C. Is fantastic - professional and a great communicator about the work .
Cleans everything up .
Great guy .

Great company

Kendrick came to our house to take a look at a few issues we were having with our air conditioning and venting. Not only did he help resolve the issue he was also very pleasant and friendly, which is so important when you ask someone to come into your home to help with a problem. Thanks Kendrick!

Fernando did a professional work but communication needs to improve. Nobody told me that visit fee was for 30 minutes ( he charged the original fee). Nobody told me that diagnostic has an additional charge. Then , they cleaned the unit with my water and hose and charged $245, bur once again, Nobody told before doing it

Khuong Do from Tempo Mechanical Services has been to my home twice, now, to fix two separate issues. He is so kind and thorough. He solved my problem on both occasions. I would highly recommend him to anyone.

Service Team is fantastic

Tempo Air installed our A/C in a newly constructed home about a year ago, and we hadn't had any problems since then so this was our first actual experience with the company. We were able to get someone out to our house within hours. Both technicians, Jose C. and Hugo A., were extremely knowledgeable, friendly, and professional. Highly recommend!

Kim had been our service professional for many years. Needless to say I always insure that when our maintenance is scheduled, Kim is the Man. He is very courteous, professional, and thourough in every way. Tempo, you have a great employee.

I have been using
Tempo Mechanical for years at my place of business that's why I called on them to replace my HVAC unit at home I new they were good at there job. The techs were very professional and new what they were doing.

excellent work

Customer service is terrible. I called them many time to get warranty info for my AC, which is a simple process. Different people give me different answers.
The company is arrogant. No info is given, no explanation. Just repeat no to you.

The AC technician was a real gentleman. He explained everything and more. Was able to get the work done in no time. I’ll have him come back to work on my unit the next time.

Would not use tempo air

Mike is very courteous and shows a strong work ethic as someone who takes pride in doing a good job. He provided helpful information about selecting the best air filters. He’s very pleasant.

Tempo Mechanical Services did a great job on plumbing for me. Thank you John R who came out.

We've been a Tempo customer for over 20 years. They just replaced an HVAC unit for one they installed 19 years ago. They did the general maintenance during that time. We've also used them to replace hot water tanks. Their technicians are knowledgeable, professional, and courteous. After this last installation, our attic was cleaner and better organized than they found it.

Fernando is very personable and professional. Highly recommend.

They will overcharge and labor is expensive. After I paid them i called other companies and found out I could have saved 800. Learn my lesson not to use tempo air again.

Ray and Rob are good faces of the organization. They were professional and friendly.

July 19, 2016Truly Great Service - Jynese was very helpful in scheduling the appointment to service the air conditioning system at home. The assigned technician, Mr. Khuong Do, arrived promptly and he quickly identified and replaced the failed component and proceeded to service the system and to quickly bring it back on line. Mr. Khuong Do’s professional attitude and technical expertise convinced me that Tempo Mechanical Services was the right company to service and to maintain my home cooling and heating systems and I now plan to use Tempo for my future plumbing needs.

Thank you Ray M. for discovering the problems with our split system and correcting them. It is finally working correctly. Job well done.

Our AC went out in August with temperatures running roughly 100 degrees.The response time from Tempo surprised us as everyone seems to be experiencing AC outages.Mike was very professional and empathetic. He diagnosed the issues quickly and had us back up and running in short order.

Stephan, came to the rescue and fixed the A/C problem in less than ten minutes. Not only did he fix the problem he noticed an additional potential problem and gave advice for addressing the issue.Courteous, professional, and knowledgeable. Stephan S. is definitely a quality technician representing Tempo Air very well. Glad to do business with Tempo Air because of Stephan S.

Carlos Flores from Tempo Mechanical Services came to my house on 5/27/2015 to fix some noises/vibrations we had with our air conditioning system. He fixed all the problems in a timely manner. Carlos was very knowledgeable and helpful! He also was very professional! My husband and I are so glad the noises are gone.

Randy is very very meticulous. Pays attention to details. He took the time to explain every facet of what he was doing .Highly recommended. May God continue to bless him.

We have been with Tempo since 2005, when we purchased our home.We have been very pleased with our service.Mr. Randy Newkirk has been our regular service technician and he has always been pleasant, professional and hard working. Mr. Newkirk also has great communication skills, which is greatly appreciated by us.

Eric was very knowledgeable and helpful

Professional people with good quality equipment, service and care.
I highly recommend them to anyone.

I had a stopped up sink. The guys showed up on time and got the work done satisfactorily and promptly.

Mike, showed up and was very professional, I had asked him to check some things out with our system and reported all was in working order!!

Service was great. Thanks rob!!!!

Ray was awesome!

Very efficient, courteous and dedicated to the task at hand. He even made arrangement for obtaining the services of an electrician to resolve a problem that had to be addressed before he could complete his work. He returned on a different day to finish up reconnecting my water tank. Great experience!

Ruben did a great repair and then was very nice and explained what happened. I would love to have him as our technician again if we need another repair in the future

Excellent service. Darol was very knowledgeable and customer service was excellent. I would highly recommend the services.

I recently inquired about servicing installation of a new supply plenum after Tempo successfully installed a new return plenum. As a conscientious consumer I got a second opinion/estimate from another contractor. The pictures provided is what was shown to me as I accompanied the tech in my attic. The quality of work on the return plenum installation much to my surprise was awful. I am horribly disappointed with the quality of Tempo’s work. I trusted Tempo to provide good craftsmanship as they pride themselves on doing so. I am glad I chose to get a second opinion. This is the third time I’ve encountered issues concerning integrity in the provision of Tempo’s service. Please review the photos provided.

Very polite, professional, thorough.

The Tempo representative was very knowledgeable, timely & friendly.

Much gratitude to Simon, who replaced our capacitor and fan motor yesterday and got us back to cooling again! He truly went above and beyond to provide excellent service. He was extremely kind, courteous and professional; took the time to explain everything; helped clean parts of the unit (which he did not have to do); and made sure all other aspects of the system were in good shape before leaving. I will definitely call and request his help again in the future, if possible. Thank you, Simon!As far as the scheduling goes: the lack of a time window was slightly awkward to work around when getting something setup, but they were able to get someone out to us the same day I called, which of course is crucial when your AC isn't working. I was given a call when the technician was on the way, was told he would arrive in approximately 30 minutes, and he arrived right on time. No issues here.

Ray M. did a good job explaining the service and went over it after it was done to make sure I was happy. I have been with Tempo for 10 years and have always liked the service given. P.S get Ray a new iPad for signatures as his was cracked so made it hard to sign. Thanks

Mike is professional, punctual, and delivers consistent and excellent customer service.

Fernando is great. Very informative giving us great advice in maintaining our HVAC. He spotted problems right away and completed the required maintenance. We highly recommend Tempo’s service.

Khuong Do is a great tech that I feel very comfortable with. I like having the same tech every time.I do have a suggestion for the your company. I know the tech can't carry every size of filters you manufacture on their vans, but they do know where they are going each day and if the customer would like replacements for the actual bi-maintenance, the company should provide the tech with the amount and possibly for the next maintenance visit. I don't like having to order and then put them in myself. Too much of a hassle. Thats why I have a tech do it.

They are friendly and want to help you solve the problem...

Mr. Kim Faulkenbury has been servicing our two AC/Heating units for the past 15+ years, and before each servicing date, once in the Fall and once in the Spring, we request the Tempo scheduler to assign Mr. Faulkenbury fore the job.  Our past experience with Kim is exceptionally satisfactory.  He knows our house, comes in with his shoes covered in the blue plastic booties, picks up the new filters, goes upstairs, does his job, and when the work is complete, I don't have to see if he turned off the attic lights. Before he departs, brings down the used filters, and provides useful inputs.I also hasten to add that most of the time the schedulers also recognize my preference for Kim and do their best to accommodate my request. ; at times, when Kim is very busy, some other technician is assigned, and I have found that person/s just as efficient as Kim. I like Kim because of our long association and the trust that is built...He will do the Right Thing; it is a feeling of comfort for which I may be paying higher maintenance fees with TEMPO, and I accept that.November 10, 2019

The service technician was so kind and knowledgeable. Did not try to add on services and did only what was necessary.

Randy has maintained our HVAC units for over 10 years, he has always done a great job

When my AC broke, I called Tempo and Randy and team were awesome. They showed up right on time and were able to diagnose and fix my problem quickly- for a very reasonable price. The team was professional, friendly, very knowledge, and courteous. I strongly recommend Tempo.

R. Newkirk...very professional and proficient. A good man... he addressed our problem and took time to address the questions I had with regard to both heating and AC systems. He didn't try to sell additional service or service add-ons. As a result of this experience I'm going with Tempo's preventative service program for our home.

I am with Highland Homes and have been in the home building industry for 30 years. The level of service that I received was excellent. Jose M. and Arbrey were professional and very good at the technical details. They did find several minor repairs that needed to be done and handled them promptly. I have dealt with many HVAC contractors over the years and they are as good as it gets. I would recommend them to a friend or family member.

Updating our original review to thank Tempo for their service. Stressful situations always made easier, professional & consistent techs and amazing customer service are a few reasons we have appreciated their AC and Plumbing services on our 1970s Dallas homeAnother positive experience with Tempo! Quick, professional, and efficient. John has always taken great care of our old pipes and comes up with long term solutions, not just quick fix.

I purchased a maintenance package because I believe it's a good value. Pricing is fair, they answer their phones, and I was very happy with the technician's professionalism.

Tech was professional and explained clearly what and why he was doing it.

Randy Newkirk was great. He was able to come out very quickly in the middle of an ice storm and promptly fix the issue and explain everything to me. The phone service was also fantastic when I initially called. I was very pleased with their service from start to finish.

Joseph was very professional and knowledgeable.

Very nice Man 👍 Strong customer service Skills. And Excellent work ethic!

Kevin Adams has been here before and has always done a thorough job, professionally, and always very conscientious to our time and needs.

Mike just serviced my address and he did a splendid job. He made sure to kept me aware of all the things he was doing and why it was important for me and my family. He also went above and beyond to make sure my experience was great. While dealing with this crisis, he used all the precautionary steps to make him and my family safe while performing his job.

Great service from Mr. Do. Always prompt and knowledgeable

Ray M. arrived and promptly went to work; was mindful of Covid protocols, wore booties and mask; recommended I no longer use bleach in my ac condensate pipe to prevent leaks but instead use vinegar; he switched out my filter, cleaned out the outdoor unit which was clogged with grass cuttings, and performed all the other annual ac maintenance required. A thorough professional job totally appreciated by this satisfied customer!

Tempo serviced our air conditioners for our semi-annual check up. We've been using them for this service since 2002. Mike H. was our technician and he did a fabulous job! Very knowledgeable and thorough! Great company and great technician.

He was awesome an friendly,an made sure that we were taken care of🤩😀. Great customer service

Charles M, plumber, from Tempo Mechanical Services performed outstanding service on our water heater. He arrived in the evening and did not leave until the broken pipe was repaired. I would like to thank Charles for his courteous and professional behavior while being a master in his trade.

A tech was sent on Thursday and fixed an obvious problem. A couple,of,days later we noticed,the air was only cool, not cold and called the company again. The very next morning another tech arrived and confirmed our fears. Freon about gone as was our 18 yr old air conditioner. We have only lived here 2 years so have no idea about the previous maintenance.This tech put in a call for a sales rep, and in ,less than 2 hours Mr Bullock arrived. This was on a Sunday.Mr. Bullock was very knowledgeable. Many years In The business he immediately saw what was going to be needed, gave us exact costs , and discounts if there were any. We felt very comfortable with him And would highly recommend this company (so far..the work is to be done in a few days) Mr Bullock brought with him a portable unit to help keep our house cool until the work can be done.

We have only one AC unit in our house and it went dead due to bad ECM motor, when I told Tammy ( one of the customer service representative) she worked really hard and quick to schedule the service and after that order the part and make sure the technician will be here on the same day to change that part for me.Here understanding and support was truly amazing!Thanks so much Tammy for your help today!

I have had 3 cancellations for service not initiated by me. Customer Service I thought did not exist with Tempo. Finally, I received service from someone, knowledgeable, respectable and worth the wait. Thanks Mike. I only want Mike for my Winter service to be scheduled in November/December 2023.

Randy and team (Joe) were very responsive, friendly and professional. They got the job done well and with high quality. Made recommendations, where applicable. Would highly recommend them.

We just bought a new home, and the builder told us to reach out to Tempo for our HVAC system for warranty registration. I spoke with one of their representatives and she stated that they get it taken care off. And I should receive email for confirmation. I waited for a week, but haven't received any things, I then did the warranty register myself for 10 years. If I would believe and continue to wait I would have missed the 30 days registration deadline.

The AC went out on my new home. Jorge Dominquez came out and took care of everything for me. This dude made absolutely every effort to ensure that my AC was working again. He even had to go get more parts at one point. He came back and kept working until like 8:30-8:45 at night! All I had to do was turn the thermostat on when he said it was ready. I was able to spend quality time with my kids and enjoy my evening undisturbed. On top of a job well done, Jorge was extremely polite and courteous as he kept me updated on the repairs. If this isn't the absolute best customer service, than I don't know what is. Seriously this is as good as it gets! I would recommend Tempo to anyone who asks, and I would even request Jorge D. because he does some outstanding work.

Randy services our A/C unit twice a year and always does a fantastic job!

From the initial call for service through arrival of the technician I was kept informed of status. All of the associates were very helpful and courteous.Kenny arrived on time, was up to-date on recent history re my account and quickly started troubleshooting the issue. Kenny was very personable throughout his visit and quickly identified and corrected the issue.This is my second engagement using Tempo and I strongly recommend them for all your plumbing needs.

Received call from dispatcher saying tech was on his way and boom tech was on-site less than 5 minutes. Alex was very thorough and professional on providing service to our AC system. Highly recommended finding honest people is very hard these difficult times nowadays. Thank you so much Alex and everyone from Tempo Air.

Alberto is a class act! Very personable and professional. Thanks got the great service!

The customer service from start to finish was great. We were able to get a same day appointment with no hassle. Fernando was very courteous and knowledgeable. Our a/c was up and running in no time. Great service. Don’t hesitate to give them a try.

Very difficult to schedule service with significant resistance to send a technician. However the technician, when scheduled, was excellent.

Tempo air has the best techs around. Especially techs in training like Rob. Im a happy customer.

Qualified technicians that go beyond your normal services ( especially Randy Newkirk)

Ruben was timely professional and complete. Great job.

Tempo always delivers fast and friendly service. Rick was so helpful and very efficient today! Lifesaver! Highly recommend this company!

Great service from an employee owned company.

Jose arrived as scheduled and efficiently went about conducting the Spring maintenance check. Since this is a new home he had not done a maintenance check on our 3 units before but without bothering us went about accomplishing his task giving us some recommendations as to things we might want to consider adding to the system.

Had contracted with Tempo by joining their club for twice a year HVAC maintenance. Scheduling and notifications was as stated. Mike C was on time and went right to work. He did a thorough check of my entire HVAC system. He demonstrated a thorough knowledge of the system and understood reasons for any readings that were slightly off (i.e. outside temperature etc.). I was very pleased with the completeness of the check and feel confident my HVAC system is in good shape for the upcoming summer months.

Tempo techs are very thorough & knowledgeable. Have used Tempo to service hvac at two different homes beginning in 2006. I have them complete a twice a year check up to prevent surprises when it's very hot or cold. Prices are reasonable & always given up front. Everyone is very nice, techs arrive within time frame given & work efficiently.

Consummate professional! Michael is thorough and conscientious.

Jorge was awesome. He has very good understanding of HVAC unit.

Jose, was great. I paid a little more than what I expected, but as long as the problem is fixed I’m okay

Highly recommend Tempo Air. Their communication was incredibly professional and had top notch customer service. During the cold snap this year we lost our heating which made our living environment extremely uncomfortable. The Tempo Air team jumped into action and got our unit in top notch working order with a fast turn around time. Their follow up and follow through along with good communication gave us confidence that we made the best choice with Tempo Air. Cannot recommend them enough!

Very thorough and honest.

Kevin diagnosed problem & explained repair required.

I've been a customer of Tempo Air for a long time. Great service. Randy has been our go-to guy – super nice, answers all my questions when he's maintaining my systems and is very prompt.

Alex did come over on the weekend and helped in restoring power to the thermostat

Got the work done, but buyer beware re: high costs and cust.service issues. We determined we had a gas leak on a Saturday less than two weeks after the massive cold front that recently hit Texas, so plumbers are in short supply. We knew it would cost more to have a plumber come last minute and were prepared for an emergency callout price point. The tech was able to come out quickly (thank you for that) and told us it would be 1100.00 to find the leak. The tech spent about 45 minutes at the house and located a small leak at the gas connection for our stove. Fixed that, installed a pressure gauge on our gas line, and told us he'd be back Monday morning to check- if the pressure holds, no additional leaks are present and we can get the city to pass us off so Atmos can reconnect the line. We pay the bill, which landed at 1307.00 with taxes/service charges.Monday rolls around, no sign of anybody. Spouse calls Tempo who has NO record of a Monday appt so supervisor is contacted and says tech will be out immediately. Two techs show, and as the line has not maintained pressure, they look for additional leaks. They tighten/bolster connections where the gas line hits the property and also where the line enters the house. They wait about an hour to ensure line is not losing pressure, then leave confirming the city has been contacted for same day check. For these services (tightening/reinforcing two exterior above ground pipes), they charge an additional 796.00. This was surprising as we thought the 1300 we already paid included this final check/visit. City never shows, we call city utilities office at close of day Monday, the city says they were never informed of the check. City inspector is notified and he comes out and passes us off. He inspects the work done and all looks good but he was visibly startled at our total bill and confirmed city never got the request to check the line.So, all's well that ends well- but we spent 2103.00 for about three hours' of time/service. No major repairs were done - the gas connector for the stove was replaced, and two pipes were tightened or fit was improved. We contacted a separate large master plumbing company afterwards and asked what they would charge for this exact work/time (without disclosing what we had just paid). They said 650.00 for the first hour and 150/hr for each hour after that. That gets us closer to the 1300 we paid initially, and which I think would have been reasonable given the weekend call out and the skill level required to ensure gas safety. We are more than happy to pay fair prices and truly appreciate the expertise required but this felt a little like gouging, especially given the lack of effective follow up (the missing Monday appt and the city not receiving the request for check). Totally understand plumbers are working insane hours right now and appreciate the fact that they got us back online but 2100.00 for the services rendered is really hard to justify.

Arrived promptly, diagnosed the problem quickly and was able to fix it with equipment he had on hand. The technician Alex was very Friendly and efficient. I will definitely be using them for all future work I need

Alberto showed up on time, and conducted the inspection of our HVAC system in a very professional manner.

We had Khuong Do from Tempo out again today for our semiannual AC system check. He's been our tech for many years and love him. He always does a very through job and provides detailed feedback on both our AC units. With his advice and great maintenance we've now had our upstairs unit in service for more than over 15 years and counting. I'd highly recommend Tempo.

We used Tempo Mechanical Services to replace our heating and cooling system. Danny, Dylan and Bryan took care of us from the quote to the installation. Everything was done from start to finish without any problems.
These guys are GREAT!!!!!! Thanks Tempo!!

Just want to recognize Mike H. Mike arrived at our home as scheduled and did a great job servicing our two HVAC systems. He was very professional in his approach, communicated exactly what he was going to do, made recommendations about taking care of the systems in the future and was respectful of our home. Mike is an asset to your organization.

Very professional and friendly. Highly recommended!

Brayan was on time, professional and took his time to explain what was going on with my A/C. Tempo Air got me in the same day for service. Highly recommend.

I am new to Tempo HVAC services but so they have been very informative and fair.

They are very responsible and perform services as requested. They have my highest recommendation.

Told me they were going to come on two calls made sure i was home and changed plans. Called me at 8:45 pm making up an excuse about the tech not having the correct part and the other tech that did have it wansnt working anymore. They had all day to figure out who was scheduled to come and have the parts needed. I dont know why Lennar is using this company, but i let them know my complaints. Ive had issues with my ac since the beginning.

Technician Kim Faulkenbury was personable, professional, showed up on a rainy day, wore shoe protectors, was punctual, informed us of filter status, checked inside unit and controller, outside compressor, and we had a great experience. We have been using Tempo for many years and are satisfied.

Edgar from Tempo Air was knowledgeable and courteous. We recommend Tempo Air for services!!

I am always pleased with the work that Tempo Plumbing and Heat/Air provide. I know they will do the job correctly and professionally.

Edgar was awesome - very professional, polite, courteous, knowledgeable.

100+ on a Saturday after 5pm and my AC stops working. Called Tempo and they were able to get Fernando to me by 1030am Sunday. Fernando worked his magic and got the AC back up and cooling. Very happy with Tempo and Fernando. Thank you!!

Stephan S was the very best technician we have had come out to our home to service our A/C in the past decade. Bravo Stephan for being passionate and knowledgeable about what you do, and for genuinely having the customer's best interest at heart.

Excellent, friendly and thorough service.

Eric Stewart is definitely a master plumber. We had a water leak from our condensation ac pipe under our upstairs bathroom sink. He was very patient and thorough in determining if it was a water leak or ac leak. He repaired the pvc pipe and fixed the leak quickly.

Randy Newkirk is a great technician for Tempo Mechanical Services. I am very pleased my heating checkup. Randy is courteous and takes time to explain activities he is performing. I always ask for him by name.

Perfect team job - knowledgeable professionals, inform you in advance for the specialist arrival.Fantastic customer service.Mike, the technician, explained everything I needed to know, checked everything including air filters.

Randy is thorough with his inspections and did a fantastic job as usual. Thank you

New Lennar home, Tempo Air installed vents and ducts. Having issues with my vents letting all sorts of smells in the house, not sure they were installed correctly. Was told Tempo would be at my house on Thursday, they call and say they are just calling to set an appointment for next week. I set the appointment for 8 AM Monday, no one shows up. I rearranged my super busy schedule, woke up at 4 AM to make sure 8 am was free, completely disrespected my time. Got a callback eventually, tech had an emergency and didn't come into work. Reschedule for today, after 12 noon. No call, no one shows up. I will not be using Tempo for any future service, will not be recommending Tempo for anyone else, and I'm completely disgusted with their service.

Plumbing membership installation was performed by Jose in professional manner.

Courteous, knowledgeable employee! Thanks!

Randy was incredible! He was so Professional and Courteous!

Fernando P. Is an excellent technician. I will ask for him on any future service calls.

John Rogers did an excellent job! I've used Tempo for all my HVAC needs since 2012, and for plumbing since 2017. Their technicians are knowledgable, conscientious, and are happy to take the time to answer questions, explain how your systems work, and address any concerns. The dispatch and scheduling coordinators are friendly, efficient, and extremely responsive.Their high standards for customer service and value for service and equipment are simply the best I've encountered over 20+ years of home ownership. Highly and wholeheartedly recommend.

We had Randy Newkirk out to the house for our spring tune up and he was kind, informative and efficient. He explained things in laymen’s term and didn’t make me feel silly or stupid even when i had A million questions. He seems as honest as the day is long and we are grateful!

Randy has been servicing our AC/Heat units for over 9 years. He is professional, honest and thorough. I appreciate a company that can keep stellar employees this long. I always request Randy to be our technician and I know our 4 units are in good hands!

This review covers two visits, both by Randy N, the service tech. He came during the appointed time window. He was very friendly and helpful. When I mentioned replacing the filters and putting water through the drains, he volunteered to do that for me, and did so. When I asked him to show me how to replace the filters and flush the drains myself, he did so pleasantly and patiently. On the first visit he checked my thermostats to make sure that they were properly set up.

I have used Tempo Mechanical for both HVAC and plumbing problems and maintenance for at least 7 years. I trust them to do the work properly and at a reasonable price. They are prompt, courteous and professional.

good job

We moved into a brand new house a little over 5 years ago and kept Tempo Heat & Air as our yearly service hvac contractor. That was a mistake that have cost us thousands. Took their word and signed up for their annual service membership which they come out twice a year. Appear each year there was some kind of problems with the units starting the first year. Thank goodness the first major problem was under warranty. A-coil went out. Second year something else. Well, here in our 5th year they came out to do their routine maintenance and the technician stated the capacitor in the other unit is still good but has signs of going bad so will need to replace. Everything else looks good though. He's stating when replacing that capacitor he will need to put 1-2 lbs of refrigerants. Last I checked, replacing a capacitor has nothing to do with losing refrigerant. Anyway, I went along with it and let him know I have pulled the hose out so he can use to clean the condensers since that was part of the routine service. When the casing was opened to the condenser the fins were not even clean which is something that should have been done during the yearly service. He has sent me an email recommending replacement of things that were worn and old. Remind you, these are 5 years old units. Two days later the a/c stop working so we got a second opinion which appear that the unit have somehow lost all the refrigerants within the A-coil compartment of the unit. Spoke to owner which he stated his company will need to do another leak test ($200.+) that will be charge to me plus all the labor and refrigerants before they can do the repair under warranty. Even though this has already been done by another company and we have identified the leak. He will have someone call to scheduled an appt to do the test the following day, then it will be a few days later before they can do the work. A day later and I have yet hear from anyone. Guess this is the service you get when you pay a membership which advertised that your call and service will be a priority. A company that can’t be trusted.

Mike is very friendly and takes time to answer all of my questions. My experience with him gives me peace of mind that the equipment he services is well maintained.

My home is currently under warranty with Lennar and we have been having issues with one room not cooling as well as the others. I put in a service request and was told Tempo would be out to inspect on the morning of 7/6. I reached out to Tempo once it got close to 2pm with no call from them saying they would be late. I was assured we were still on the schedule and that the tech was just running behind. I called again at 7pm when I still had not received a call from dispatch. Again I was assured I would receive a call when they were on the way. No contact, no technician.I called this morning around 9am to let them know I waited all day yesterday and heard nothing. The rep I spoke with this morning stated that they were short a technician yesterday and that's probably why my appointment was missed. That's extremely unprofessional. I should have been told yesterday that I was wasting my time waiting at home all day for someone who would not show. Furthermore, no one reached out to let me know I needed to be rescheduled. So now I'm waiting for the second day in a row without knowing if someone will show up or not. I see lots of positive reviews for this company but that unfortunately has not been my experience so far and definitely makes me not want to use them for future jobs.

I use them for HVAC maintenance. I like them and plan to use them for tankless water heater maintenance as well.

Great service, great employees. Always very honest, hard working, and helpful.

Bryan was very thorough and knowledgeable when he came to work on our A/C unit. I feel like I’m in good hands with Tempo going forward!

The Tempo service team is top-shelf. Good work!

Ray M was great today! Definitely use them!

Excellent service tech. Very professional and knowledgeable, provided quick service, would highly recommend.

Today, Michelle and Vicki arranged for an emergency service visit in response to recent tornado activity that impacted my home. Mike Haghdoust arrived promptly, explained the problem, proceeded to make the much-needed repairs, and approached the issues with caring and professionalism. Thank you for being there for me and for being YOU!!

I had a bathroom sink that would not drain I tried to clear it myself but was not successful.i called the Professionals at Tempo and Deanna F. Was wonderful she got me scheduled for the next day. John Rogers and Derrick came out and fixed the problem in a timely manner. I would recommend them for any plumbing repairs.

Ray M. performed spring checkup maintenance on our heating and A/C systems. Ray was prompt, friendly, knowledgeable and completed his work to our satisfaction. One of the main reasons we have been Tempo customers for years is the level of quality customer service we receive from technicians like Ray. We highly recommend both Ray and Tempo.

I don't normally take time to post reviews but am compelled to share my positive experience w/ two Tempo specialists that came to service my house recently. I was having the typical problem of the A/C unit not cooling like it should and so called Tempo. Mike and Reuben from Tempo were on-time, courteous and truly professional. They took the time to look at my history on file, clarified exactly what my problem was, and then took it a step further by arguing on my behalf to have the repairs I needed done for free. I am simply stunned that guys like this are still in this field, and am truly grateful to them and to Tempo for their outstanding work. The issue was fixed promptly and at no charge. It may not seem like a big thing, but Tempo will now be the first and only number I call when I have any A/C or plumbing issues.

Excellent communication skills. Extremely polite. Technical info was impressive. Very confident and trustworthy.
I would like for Gustavo to be our regular service person.

We have been purchasing annual membership from Tempo over the past 4 years which includes 2 annual inspections: AC and Heat. Their team has always been professional and attentive with honest recommendations. They will not try to upsell if a repair is more efficient and cost effective. We trust them with our system and will continue to do business with them.

I recently purchased a new construction home from MainVue Homes in Frisco and Tempo Air is the company that installed my a/c. It has never worked properly since I moved in in May, 2018. The company has been out a total of four times so far and sent out four different technicians who don't seem to know what they are doing. One of them even asked me which direction the vent was supposed to go. They have terrible customer service and getting them to come out takes weeks in itself and when they do come out they spend hours at my house, never seem to know what they are doing and never resolve the issue. I will never refer this company to any of my clients!

Jesus and Tempo are great! They came same day and had it fixed in no time. Super friendly and professional. Will definitely use Tempo again!

The installers were right on time and got the system installed without any issues. They cleaned up after the work was complete.

Very knowledgeable and very effective.

Mike Haghdoust is very thorough and efficient. He is very pleasant as well.

Randy is punctual, very thorough in his job and well mannered. He always takes the time to answer my questions and concerns.
I highly recommend Randy and Tempo Services.

My AC unit had failed and the heat was unbearable. I called Tempo Mechanical Services and Randy Newkirk was the technician assigned to my work order. The service he provided was very professional and thorough. He diagnosed everything to make sure the problem(s) were addressed and resolved. The AC unit was in working condition within 2 days. Thank you for the wonderful service!

Khoung always does a superb job. He goes above and beyond. His professional manner and knowledge shows through. He explains everything so iy is easily understandable. He is an invaluable asset to Tempo.

The team performed well. They work focus on the job and did the installation. Charles This Team is an asset to Tempo

Great timely and honest service. Would recommend!

Everything was smooth. I make a call because my furnace stopped working on our new house after 1.5 years (Tempo was the installer of the furnaces). They were quick to identify our house information, provided us warranty info, and made an appointment. The technician (Ray) who came out was prompt on time and was very experienced. Within 10-15 min, he identified the problem, notified that a part needs ordered and he needs to come back. He answered all my questions very kindly. He came back when the part was in, fixed it promptly and everything got back to normal very quickly. Their communication level is impressive and we would definitely use them again.

We had Randy with Tempo come out to do an orientation with our new A/C. He was friendly and very knowledgable. We ended up picking a mintanence plan through him and got an air scrubber installed same day. Will look forward to working with Randy and Tempo in the future.

Broke
Now fixed
Fast and good deal
Thank you

Worst customer service I've ever experienced. I've been waiting for a month to have the a/c in my house serviced. 2 weeks ago we had an appointment and the technician never came. Received a call last week and was promised that since they didn't show up the week prior that the service would be done in the morning. Morning came and went today and I received a call around noon telling g me he would be here in the afternoon. Told them I had another appointment at 3:30 since my appointment with them was originally in the morning, was told they would call and come after I was back. I've been calling the office for over an hour now because I'm still waiting. Finally got a dispatcher on the phone that now wanted to make me another appointment for Friday. Told them they needed to come today and they I would only accept another appointment if they could confirm that they would be here tomorrow at 8am. Still waiting for a call. This company has mo sense of professionalism or good customer service.

I trust Tempo.

Updated and Current Review: I’ve been trying to get a manager to respond to my concerns about my a/c drain not being flushed during the spring service, especially since the drain has water sitting in it and it’s leaking outside. I’m guessing my concerns are not important since I keep being told someone will call me and they have not. I’ve been a customer for over 10 years and occasionally have had issues with this company, but have been very patient. I paid for a service and can’t get my concerns addressed with the people I paid, so I guess I’ll have to find someone elsewhere who will address them with them since they’re not responding to me. Ridiculous.

On time, professional, and was expertly trained on finding all the problems with our system and making the needed repairs very efficiently all the while communicating with us the costs beforehand. I will be requesting Tempo to send Mr. Ray Mansour whenever I need HVAC repairs or upgrades.

Edgar did a great job and was extremely efficient in his service.

Very satisfied with service provided.Professional and courteous.Handled everything we needed.

We r very satisfied how Bryan and his company installed the evaporator coil and also taught us the do's and don'ts to manage and protect our AC unit that we don't know of. The did the job in just 2 hours that we taught will take longer.

I always schedule with Mark! He is the epitome of what customer service is! Tempo’s most valuable asset indeed!

Fernando found the solution to a problem we have had for years. No other technicians have discovered the issue as thoroughly as Fernando. His perseverance and tenacity resulted in a permanent solution to our AC issues. We are deeply grateful.

Tempo's Leroy did a great job installing our water heater leak detection device. Thanks, Leroy and everybody at Tempo! We've been using you for years.

Mike H. was an absolute professional who knows his trade like the back of his hand. Tempo is a fantastic service company and always knows what to do - and if they can’t get it done they can help with who to call and those other folks are also just as top notch.

Tempo Mechanical Services technician Hugo came to check our hearing unit after we submitted a ticket through our builder. He tested a few things and quickly identified the problem and had to order a part. He said he would come back and check once the part is installed by his team and set an ETA of 4-5 business days. However, in 2 days I.e., the part was installed by Tomas Noris at 11 AM. After a few mins another appt was scheduled at 4 PM. Hugo came and tested the unit, adjusted the thermostats and ensured everything is working as expected. He asked if I had any questions and got the job done exceeding our expectations.I would highly recommend Tempo Mechanical Services for your HVAC needs. Hugo and Tomas are the best at their work and exceeding customers expectations.

I would give negative stars if I can. Total ripoff. The technician didn’t know how to change the filter and wanted to charge $200 for that. The customer service person is so rude when I called to express my concern. And on top off that they are trying to up-sell some filters and monthly plan and stuff. Horrible business and service that you should stay away from.

They did the HVAC system at ournew build and the duct system is terribly done. Rooms are temps are not balanced with over 15 degrees variation in temp. Not responsive to repair requests and eventually after months of contacting the builder, they came out 3 times to rebalance the air and every single time they made things worse. Do yourself a favor and make sure that your builder did not use them and they did, make sure that your HVAC system is i.spected by a reputable company. Would strongly recommend against using them.

Jose is a very professional technician. He is very respectfully of the house and any activities taking place here during his service calls, which is very appreciated but unnecessary. Working in the hot summer temperatures both outside and inside of the house do not seem to spoil his attitude, he is a pleasure to have here taking care of business! SEND HIM BACK ANYTIME!

Kevin was very professional, respectful and took the time to understand what I needed and then explained what he was going to do. His work was well done and I think the bathroom was cleaner after he left than when he got there. I will ask for him by name on all future repairs.

Randy is very professional, answers every question and through in his inspections of my units!

Mr. Khuong Do was very meticulous in keeping me informed of all issues relating to my bi-annual service process. He took time to explain key features about how my system and thermostat operate together, how to care for it and what to do if I ran into problems. His technical abilities are above and beyond reproach! He typifies those qualities, which separate the spectator from the player. His genuine care and interest during this scheduled maintenance reflects great credit upon himself and the Tempo Mechanical.

I have used Tempo for years. Bryan is the best. He arrives on time, immediately puts on his booties, gets right to work, answers any and all questions thoroughly, and shows me the parts that must be replaced and why. Very professional.

This was our first experience with Tempo Air, and we were beyond pleased with them! Our technician, Bryan, was excellent. He was punctual, knowledgeable, and efficient. We were so pleased, that we signed up to become members! It feels good knowing that our ac and heating needs are in good hands. Thanks Tempo Air!

Eric was responsive professional and effective at restoring our system to full operation.

kim is my usual tech. He is always very pleasant. I never worry when I know he is coming. Totally professional and gets the job done. I really think Tempo is fortunate to have him.

Thank you Tempo Air! Ray Mansour is very professional, attentive and knowledgeable. Ray addressed the concerns we had and fixed the issue. I’m now considering the maintainer plan he recommended!

Great customer service, Khuong Do tracked down the cause of our problem late into the night & had us back up and cooling!

excellent service and right on time. Great as usual

Service was fast and efficient. Paul G. was friendly, informative, and quick to solve the problem.

Tyler came with Ruben to work on several plumbing tasks in our house on the July 19th. He did great jobs to fixing the toilets and replacing the washer hoses. He is a very humble young man. Keep it up.

Everyone I've encountered at Tempo Air has treated me as a valued customer, been kind, responsive to my needs and has done their job professionally and well. I can't praise them highly enough.

Very professional and courteous.

Technicians are good, only if you can get hold of it, i live in a new built home, tempo air installed the hvac system, only when weather is bad we have had issues with heating (perfect timing). Called the helpdesk, they are lazy and unprofessional, my first floor heating stopped completely and its 20 degrees (F) outside and inside temp started dropping to 66 and continue to go down and the lady on the phone said well upstairs is working so this is not the emergency and the technician would come 4 days later thats the earliest they can come.I cannot express my frustration, the call center staff is useless, i had similar experience 2-3 months ago. If you have a option do yourself a favour and chose someone else, tempo is the worst especially when you need them

I want to work with Fernando exclusively! Very educational professional.

Randy went above and beyond. He didn't just say it is hot and that was why my A/C wasn't cooling as well as it should. He tested the unit in the attic and outside. He found our damper wasn't opening as it should and replaced it. I am literally shivering as I am writing this. GREAT SERVICE!!

Adan E. was very knowledgeable, personable, and efficient! There was an issue with the flame sensor on my furnace and he filmed a video of the issue. He showed me the video, so I could see exactly what the issue was. Great customer service! I highly recommend both Adan and Tempo Air!Tempo Air goes above and beyond about confirming your appointments. The day before my maintenance check, I received a text message. Then, an hour before my appointment, I received both a phone call and a text that Adan was on the way. In my text, there was a photo of Adan (with a little bio about him), so I would know exactly what he looked like - very much appreciated!

it is always a pleasure when Mr. Khuong Do arrives to do his job.He is very meticulous and informative about anything the units could be having.Never doubt his knowledge and experience. I see him doing his job and not loosing time or pretending doing something.He is a diamond in Tempo Company

Fernando arrived and immediately began doing maintenance. We have two systems. Fernando has done our maintenance for over two years and he is professional, gets right to work, shares his findings. Our systems work optimally.

Excellent work with scheduling and being on time.

Ray dismantled and cleaned all five of my mini split indoor units and installed Aerus Airscrubbers in each one. He is a genius with mini splits.Ray discovered errors that the installers from a different company had made and corrected them. They all purr like a kitten now. He is one of the most honest and trustworthy HVAC techs that I have ever met. The company that installed them two years ago doesn't have experienced techs to service them. It's such a relief to know that Ray and Tempo Air are there if there is ever a problem. I just wish I had purchased the units from Tempo Air but I didn't know about they existed until I found them on the Daikin web site.

Tempo has taken excellent care of us for the past 19 years. There has been Only two difficulties in all of their services including semiannual inspection’s. They promptly handled both difficulties to my complete satisfaction. I cannot recommend them highly enough.

Jose explained me in details about what they need to do to repair the Air Condition, maintenance programs, etc. Great service!. Thanks!

Randy was on time and pleasant (as usual). He got right to work and explained what he was doing and what my options were.

Joseph E. was the technician assigned to perform a routine checkup on my unit. I was scheduled for and afternoon however I was advised that the Joseph could see me sooner if I wanted. This really helped me out as I had errands to run later in the day. Joseph did a thorough inspection of my system advised me to change filter. He provided me a quote for ordering filters and also recommended a air scrubber for Covid -19. He asked me if I had any questions and went over my system status. I was also surprised to see that he provided me a complimentary outdoor faucet cover. Joseph really helped me out coming early to inspect unit. I hope on future calls I get him again. He’s a wonderful asset to his company and very professional. Thanks Joseph great job.