Best Water Filter System in Atlanta GA

1. Very promp with responding to leak in my bathroom.

2. Spent the time to accurately find the reason of the leak, instead of just jumping on the first issue that might have caused it.

3. Very easy to get a hold of, and worked around my hectic schedule.

4. Day of install very prompt. Walked me trough the entire process.

5. Made sure to check after work was done to make sure that there were no leaks.

If you need plumbing work this is the company to call to get your Home back to full health.

Carl and Stephanie came a day earlier than expected and fixed the entire pipe situation so I now have water. This is the day after Christmas 2022 and the county is covered with broken pipes. They texted me back on Christmas (!) which helped calm the nerves after the water problems that afternoon.

So grateful that today these experts traced the problem and within 2 hours had us back in business. Also the charge was very reasonable compared to other friends in my same HOA community. Appreciate your professionalism and kindness.

The assistance they provided was greatly appreciated. The company found a leak and remedied the mold. I highly recommend their services.

Technicians did a great job. Found the leak, made the repairs. Great people to work with, highly recommend Fletch Barney.

I love the customer service and the guys were friendly and explained everything you wanted and needed to know thanks guys we need more businesses in our community

I hired Lee for a couple of plumbing projects and have had issues with everything that was done. When he completed the work, he told me his warranty was good for one year. So I called Lee within just a couple of weeks and left many voice messages and sent text messages asking him to get back with me to set up a time at his convenience to come back out and I have gotten no response. I have been trying to reach him for a couple of months and he has been completely unresponsive. I let him know in my voicemails what the issues were and he has ignored all of my attempts to reach him. I do not recommend this plumbing service.

Eric is very rude and is clearly a misogynist. Like all other reviews on here, his company was contracted to do work through our warranty company. After arriving, he did not greet me or introduce himself to inform me who he was. Once inside my home he refused to listen to what the issue was. He argued with me the entire time he was here. He demanded I pay him upfront prior to doing any work and then did not perform any work stating there was no issue even though the toilet and sinks had overflowed the night before. After leaving my house, he called my husband on the phone and had a completely different attitude with him, was very kind and polite but continued to state there was no issue. Bottom line, this company has poor customer service and very inexperienced with repairing any sort of plumbing issues beyond attempting to snake a toilet.

This was one of the most accurate and fastest repair I have ever seen thanks

They came out with charging a trip charge and was able to quote me a price before service.

Jonte, was a profesional and got right to work and even found an issue we didnt realize was wrong. He made many helpful sugestions.

Excellent customer service

Keith did a great job replacing my old water heater. In addition to replacing the water heater itself, Keith made updates to the plumbing in the crawl space to ensure everything was safe and up to date. The project was quoted online with pictures which was convenient and I received a detailed estimate outlining the work that would be done as well as potential extra costs that could be expected upon installation. Price was affordable and communication was easy. I would recommend Benson & Douglas and will use them for future projects as well.

I heard that they’re good and we scheduled an 8am appointment to fix a broken sink but they didn’t show. :(
We called at 8:45 and was told it would be at least another hour.
Guess they’re too busy for new customers.
Sucks when you’ve arranged the whole week’s schedule to be home!