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Fletch-Barney, LLC

Fletch-Barney, LLC


1440 Atlanta Rd SE, Marietta, GA 30060

Description


Full Service Plumbing Company

SERVICES


Reviews


Allie Fletcher
Allie Fletcher
4 years ago
Excellent company with reasonable prices! they get the job done well. I would reccomend them for any plumbing work you need.

Kari Baumil
Kari Baumil
5 months ago
We love Fletch Barney, and Roland is just the real MVP! Someone give that man a raise. He was prompt, responsive, friendly and just an excellent technician! Never calling any other plumbers!

Heather Maughn
Heather Maughn
3 years ago
Employees were on time and promptly diagnosed and corrected the issue.

Ashley Westerhoff
Ashley Westerhoff
4 years ago
Great company!! Very professional and knowledgeable. Highly recommend

Patricia Doughten
Patricia Doughten
4 years ago
Very satisfied with the service done. A very Pleasant and professional worker. Would highly recommend Fetch-Barney. Thanks

Erica Schneider
Erica Schneider
a year ago
This is always my go to plumber for EVERYTHING! They cleanup after themselves and always make sure that the issue is fixed for they leave. If you want reasonable pricing and quality repair, this is who you need.

D. Spencer
D. Spencer
4 years ago

Sherlonda Baskin Smith
Sherlonda Baskin Smith
5 months ago
They did great work replacing my garbage disposal. I recommend them to anyone

Cobra Kai Costumes
Cobra Kai Costumes
2 years ago
Fletch-Barney was terrific to work with, they really saved the day when we were in a bind and the old pipe burst that brings water coming into the house. Able to serve us fast and easy to communicate with over email and phone. I would call them again!

Maci Parker
Maci Parker
4 years ago
Great group! Very detail oriented and reasonable pricing. Would highly recommend to anyone needing plumbing work done!

Shane Meyers
Shane Meyers
7 months ago

FB Office
FB Office
4 years ago

Jessica Howe
Jessica Howe
4 years ago
We had a pipe burst in our front yard that the city said was our responsibility. We had to turn the water to the house off completely. Fletch-Barney came out quickly and got me taken care of at a reasonable rate. I'll never use anyone else!

Randy Aska
Randy Aska
a year ago
The crew that replaced the two water heaters in my 90 year old moms house were very professional an hard working. They explained what they were going to do an why. They cleaned the area up an hauled off the two old hot water heaters. They worked for 6 without a break an stayed till the job was complete. I’ll definitely use them again.

Joniece Hinds
Joniece Hinds
2 years ago
This team has done a few plumbing projects for me. They are very responsive, fairly priced and do great work. I would recommend!

Dave Kramer
Dave Kramer
4 years ago
We have used F-B for our HOA plumbing issues as well as individual homeowner work. They are a pleasure to do business with and their plumbers are professional, smart, and respectful. The result is excellent plumbing work at reasonable prices, done right 100% of the time.

Dick Fuller
Dick Fuller
3 years ago
They do work fast and efficiently, treat customers like real people, are flexible in scheduling, and even clean up when through. Marvelous experience!!!

mark burdette
mark burdette
2 years ago

Karen King
Karen King
2 years ago
The team at Fletch-Barney was extremely professional, thorough and they educated us of the entire process for our plumbing issues. They did a great job! Thank you!

david craig
david craig
5 years ago

Sabrina
Sabrina
2 years ago
Had a big job replacing the water line leading to the house, which was done as requested. But they broke the outside faucet and didn't offer an fix.

Edna Dorantes
Edna Dorantes
4 years ago
I have used Fletch-Barney for various repairs over the past 5 years. They are a great company to work with. Their technicians are knowledgeable and their office staff is very responsive. High recommend this company!

Austin Waycaster
Austin Waycaster
2 years ago
I have used Fletch-Barney for 5+ years now and will continue to do so for years to come. Everyone you deal with is easy to talk to and care about getting your issues resolved. These are the plumbers you want in Metro Atlanta.

KF Diamond
KF Diamond
3 years ago
Do not use this plumbing company. They're inept, incompetent and should not be allowed to practice plumbing anywhere. #FACT!!!

Niko Maresco
Niko Maresco
2 years ago
we had a sewage clog in our building that turned out to be related to our cast iron 6 pipe having about 1 scaling around the inner diameter. contacted four plumbers to do the job. two of them recommended Fletch Barney. one said that in case the job goes south, they would subcontract Fletch Barney. I figured I should call them directly!

after the initial inspection, I was still uneasy about the scope. when I called, Mr Fletcher took the time to chat with me and educate me on the process, assuring me I was making the right call.

best decision I could have made. the price was well under the other plumbers' quotes and they did a great job -- my cast iron line is now smoother than the day it was installed some 120 years ago.

absolutely recommend dealing with them and I will call them again for future plumbing work!

Annie M
Annie M
4 years ago
I highly recommend them for any of your plumbing needs. Their prices are affordable, and the quality of their work is outstanding. I am so impressed with this company. The office staff is very polite and friendly. I have always asked too many questions when I needed their help and Ashley, their secretary, was more than helpful and courteous to me.

Pat Bartee
Pat Bartee
2 years ago
Quick, responsive service on a uniquely-vented water heater which was clogged. Professional. Even the propietor came to evaluate.

Madison Floyd
Madison Floyd
4 years ago
Amazing people to work with. I highly recommend to everybody that’s in need of their service. I would definitely use them again!

JIM DONOVAN
JIM DONOVAN
3 years ago
I originally scheduled Fletch-Barney to fix a leaking faucet and replace some parts in our toilets. The morning of our appointment I found our water heater (18-years old) was leaking from the bottom. I called F-B and talked to Ashley. I asked her to re-purpose my appointment to a water heater replacement. She took care of everything, making sure the right heater was put on the truck and the men coming to install it knew about the changes to the original plan.

I was particularly happy with the two plumbers who delivered and installed the new water heater after removing the old one. They were professional and friendly, answering all the questions I asked them. After installing the water heater they fixed the leaking faucet in a bathroom and replaced worn parts in three toilets.

I have found my new plumbing company.

John Delancey
John Delancey
2 years ago
The whole team at Fletch and Barney were great to work with. I can’t say enough good things about there quality and professionalism. They did exactly what they said they were going to do and saved me money by recommending alternative solutions. We will use them for all of our future plumbing needs.

Melissa Mular
Melissa Mular
3 years ago
The guys always show up on time and get the job completed quickly. Very professional and price/value is good.

Alexandra Chastain
Alexandra Chastain
2 weeks ago
I haven't actually had work done by Fletch-Barney but just after dealing with their office manager Kristen. I can say she lacks professionalism, basic manners and organization to run an office.

My first interaction with her was getting a message that a work order had been placed for my unit. First I don't own a unit. I own an actual townhome. Had I heard of the work order? nope. So I call to confirm that she's called the right person.

To which I had an unpleasant conversation of her being annoyed of me asking details of what was supposedly an issue with my home. This was a Tuesday. She tells me she needs to schedule an appointment. I tell her I won't be home until Friday. She grumpily tells me to call back Friday.

I call back Friday morning and get some other girls that tells me the appointment had been set for 3-5 on Friday. I ask who set this appointment and she tells me my neighbor. So I ask am I needing to be home then. I was told yes. My schedule did not allow for that. I was told if I wasn't home during that time I may not have water when I return so I had to be there.

I rearranged my whole day last minute to get a call after three that afternoon to let me they weren't going to make it out due to the rain.

Then I'm given a new time of 3-5 pm on Wednesday. Again not asked if this is the best time for me.

It's 12:30 on Wednesday and there's a guy just messing with my water in the rain. Does he introduce himself to let me know he's there? Nope. Does he really know why he's out there? Nope. Did anyone call to give me a heads up about the change of schedule? Nope.

The dude was able to tell me the HOA sent. Well the HOA does not own my home so the HOA does not have the right to grant permission to my home so you actually have to make sure I'm cool with what's going on.

Purely gross professionalism at this company.

Update 3 weeks later.
I have asked to speak to the owner several times and be ignored. I got a call mid week again from Kristen telling me there is a work order on my place and she demands I be home Friday 3-5 (today). I return home from work later that day and I don't see any water coming from my place. I do see it coming from two doors down. So I call Fletch-Barney and get the after hours answering lady that was super polite. I ask can someone confirm that it is my place that needs the work. She tells me she'll have Kristen call me back. That was Tuesday evening. Wednesday no call. Thursday I call back and no one knows what up. Friday I call and no answer. The window was between 3-5. Well no one showed up between 3-5 today for any of my neighbors. Once again no consideration for people's calendars or lives. More complete unprofessionalism. My whole neighborhood is fed up.

People have been living with temporary water lines for over 6 months due to inactivity by Fletch-Barney.

Rose
Rose
2 months ago
Highly recommend. Roland and DJ were extremely professional and courteous and took the time to explain the work every step of the way and took no shortcuts. They went above and beyond to complete the job completely and efficiently and to leave my yard and the surrounding area as clean and put back together as they found it. I would not hesitate to use Fletch Barney again and personally request that work be done by Roland and DJ.

Khalid Mejrhirh
Khalid Mejrhirh
2 years ago
Fair pricing and accurate timing. Victor came by an looked at the leak outside the house and quoted me $800 and explained that it could be more or could be less depending on how far they need to dig to get to the leak. They showed up as scheduled (which rare for a plumber) and performed the repair, 2 hours later job completed. The final bill was $620. Three other companies quoted me in the range of $1,500~1,700. I will recommend this company.

Kimberly Robinson
Kimberly Robinson
4 years ago
Great company. Great service. Highly recommend.

Andrew Lanier
Andrew Lanier
4 years ago
I have used Fletch-Barney for over 5 years and they always get it done right. Thanks Jeffney!

Beth Simmons
Beth Simmons
2 years ago
I am so pleased with the work that Fletch-Barney has done to fix the plumbing problems at my house! Victor and Garland came out to troubleshoot our low water pressure and a leaking shower. They were friendly, professional, and extremely knowledgeable in answering all of my questions. And they fixed what was wrong so quickly! I will definitely recommend them to my friends and family. Their excellent customer service and very fair pricing set them far apart from the others!

Eric Jones
Eric Jones
2 years ago

Nate Speers
Nate Speers
4 years ago
Lee Krinsky and the folks at Fletch Barney have done plumbing work for me on 2 separate occasions and I couldn't be happier with the work. I highly recommend them if you are looking for a great plumber.

Gilberto Colin
Gilberto Colin
4 years ago
Mui bien

Jamie Walters
Jamie Walters
3 years ago
I was recommended to use this company last week so I was excited to work with them and have my plumbing issues fixed! First off, they showed up without any prior information and didn’t have the equipment to do the work that I called them for. Secondly, the woman who answers the phone quoted me an assessment price 1 week before our service date. An invoice was not sent to me to verify what was discussed so naturally when the service men came to our house, they told me a different price. When we called the office, the same women had the nerve to argue with me about the price she quoted verses what we discussed the prior week. Now whether she just didn’t explain their fees well could very well have been the case however, her lack of understanding and unwillingness to work with the customer couldn’t be denied. She demanded that I pay the amount with little care about the misunderstanding. The only reason why I gave them 2 stars was because Jeremy and his associate were kind, apologetic, and very helpful. My advice, find a company who cares a little more about customer service because those are usually companies that you can trust. If you decide to use Fletch Barney, make sure they send you a quote so all parties are on the same page.

Eva Giang
Eva Giang
3 years ago
John and Galin came out to fix my clogged kitchen sink. This is the first time I've used a plumber so I had a lot of questions about the process and I was also concerned about the cost. The person I made the appointment with wasn't very patient answering my questions, but Fletch-Barney is an approved vendor for my complex so I took a chance with them. John and Galin were professional and patient with me. I asked John to tell me if there's anything they're going to do that will cost me extra money, and he did exactly that. There were no surprise charges at the end! (apparently, if they have to use any expensive specialized machine to fix a problem, they will charge you for the use of the machine). Because their minimum charge is for an hour, and my sink was fixed within 40 minutes, I had them check out a leak and my bathroom sink and they were happy to do so and gave me some advise. I appreciate John and Galin for making my first plumbing experience painless.

Randy Henderson
Randy Henderson
2 years ago
Fletch - Barney has done work at my condo
complex for years and has done fantastic work. Alan and Team have also helped me
with pipe issues in my unit and the work was
great. I would recommend Alan & Jeffney Fletcher as they are price competitive and
very competent.
Another job well done in repairs of my kitchen
faucet..Very knowledgeable and efficient.

Dolores Henriquez
Dolores Henriquez
a year ago
Roland was very professional, polite, knowledgeable, and efficient. All of my plumbing issues were resolved. I am 100% satisfied.

Janice Saturday
Janice Saturday
2 years ago
My hot water heater was leaking. Ashley at Fletch-Barney understood the implications of damage to my house if the leak was not quickly addressed. She arranged to have someone come out that very morning. The technicians arrived within two hours; they were friendly, professional and respectful. Victor and Garland replaced my hot water heater, and answered all my questions. Overall it was a very good experience and I will not hesitate to use Fletch-Barney again in the future.

spfitz46
spfitz46
2 years ago

Chris Kilroy
Chris Kilroy
2 years ago
Had these guys out today to evaluate roots in my drain line. Very thorough and professional. The guys were meticulous in making sure they had a very detailed understanding of the problem.

Kari Leavelle Wease
Kari Leavelle Wease
3 years ago
Fixed our problem quickly and did a great job. Would definitely recommend to anyone.

Hemant Patel
Hemant Patel
4 years ago
I had called for service at my business and was very happy with their service and price. Very professional and they know what they are doing. For any plumbing work they will be my 1st option.

Kenneth Williams
Kenneth Williams
2 years ago
Best plumbing company in Marietta

Steven Cook
Steven Cook
3 years ago

Laura Matarazzo
Laura Matarazzo
2 years ago
I am extremely pleased with the work from Fletch-Barney to fix the plumbing problems at my house! I have had this issue for years where backup/clogs were happening almost every two years. Victor and Nate came out and took care of the clog that day but also assessed my bigger plumbing problem and talked through my options with me, which I had heard from another plumbing company nearly 2 years prior for nearly double the cost that Fletch-Barney charged.

Victor was very knowledgeable and provided the most comprehensive explanation so I could really understand what they needed to do. He answered all my questions and what if's that made me feel comfortable to have him come back and do the job. In my case, the if that doesn't work, we'll have to do... ended up happening after digging up my front lawn to uncover that Plan A was not going to work. Victor reassessed and brought out the big guns - the owner, and they assured me that drilling into my foundation would resolve my problem from happening again. It turned out to be a much bigger job than what I originally expected, but Victor and Nate made sure that I was fully functioning and my yard was back to order before they left that night - they even brought in additional guys to make sure they could get done before it got super late. All the work and communication they did really eased my mind and reassured me that I made the right decision to use Fletch-Barney.

I will definitely use them again and recommend them to others. Their excellent customer service and very fair pricing set them far apart from the others, no doubt.

L Parker
L Parker
a year ago

Fitz Randolph
Fitz Randolph
2 years ago
The crew came on time and worked very efficiently to identify and solve the problems with my sewer system.

Andres Fonts
Andres Fonts
8 months ago
Roland helped me unclog my toilet over the phone with a few tips. Saved me time and money.

Taylor Williams
Taylor Williams
a year ago
Very punctual, showed up at the first opportunity in our window. Very honest as well. When they had to call a specialist due to the nature of the problem billing was very fair and was adjusted due to how long it took to diagnose the problem.

Michelle H
Michelle H
2 years ago
Unexpected home repairs are never fun to have to deal with especially involving plumbing problems. Victor arrived as scheduled and was ready to inspect the water pressure issue. He was friendly and took the time to explain the problem and the needed repairs to me in detail. After completing the job, he checked to make sure everything was working properly and to my satisfaction. He also gave an overview of the repairs he completed. Great customer service and job well done, Victor! I would definitely recommend and not hesitate to call for any future plumbing needs.

Kyle Watson
Kyle Watson
a year ago
Somehow they wasted 1600 gallons of water when replacing our recirculation pump. Who knows where it went…

Elizabeth Lambert
Elizabeth Lambert
11 months ago
Technicians did a great job. Found the leak, made the repairs. Great people to work with, highly recommend Fletch Barney.

bnosbig
bnosbig
3 years ago
Unfortunately we have had to use F-B several times because of recurring leaks but am pleased to say that they have responded on time and have fixed the leaks quickly, efficiently , and cleaned up well when finished. Bob Gibson

Chuck Genoar
Chuck Genoar
4 years ago
Great professional plumbing company. I would strongly recommend them to anyone for your plumbing and drain cleaning needs.

Cathy Torie
Cathy Torie
2 years ago
The plumbing staff were professional

Hinal Patel
Hinal Patel
5 months ago
Highly recommend- They repaired 3 toilets that were constantly running water and installed a faucet for me. This company charges by the hour and they did not run the clock at all. They were in and out within 45 minutes.

Pat Tilson
Pat Tilson
2 years ago
We have been customers of Fletch-Barney for years - both for our home and for our business. They have been able to find solutions to difficult problems! I always know I can count of them. I would highly recommend Fletch-Barney!

Logan Townsend
Logan Townsend
2 years ago

Bryan Smith
Bryan Smith
5 years ago
Great group and reasonably priced .
They do a quality job and do not try to sell you something you do not need.
Highly recommend them for all of your plumbing needs.

Debbie Malek
Debbie Malek
10 months ago
Very pleased with the efficient and timely service, great customer service with office staff. Will definitely use them again!

Sharon Cuppett
Sharon Cuppett
3 years ago

Nick Matlick
Nick Matlick
4 years ago
Great store!

Margaret O'Brien
Margaret O'Brien
3 years ago
I am so happy with this company! I have paid two less-expensive plumbers to fix my plumbing issues, only to have them come back. Fletch-Barney fixed my problem quickly and I have had no further issues. I wish that I had gone to them first!

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Hours


Friday Open 24 hours

Saturday Open 24 hours

Sunday Closed

Monday Open 24 hours

Tuesday Open 24 hours

Wednesday Open 24 hours

Thursday Open 24 hours

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