Best Our Plumbing Services in Greensboro NC

Highly recommend Edwards Plumbing! They were quick to fix a leak we had and affordable. I will definitely be calling on them for any future plumbing needs!

Chris and Kyle were awesome. I know NOTHING about plumbing and they made sure to explain the work they were doing and the price. Going above and beyond to give to let me know its time to consider a new toilet and giving me an estimate on that as well!! Thank you!!

I purchased an heating and air until almost 3 years ago and I have complained about the same issue since the beginning. The company has not resolved the issue blaming it on the google nest they provided, and the company wants to be paid for technician fees upfront for services that should be covered under the warranty. I was told to relax it is not a big deal by the phone rep and that they don't have access to warranty information so if it is there I had no problems. Why is this not something they have knowledge of up front? It makes the experience worse being informed and asked for payment up front for things covered under your warranty and when your previous calls have not fixed the same issue!

The guy they had install the softener broke it. They kept sending him to repair it but he never did. My wife caught him pulling a test out of his pocket that said I had soft water. I had a third party test my water several times. All of which showed hard water. So I sent the results to the company. Nothing was done. I was contacted by management who claimed they would resolve the situation but then they went silent for weeks. They used Aqua Finance for the financing and are refusing to discuss the issue with them. So for months I’ve had this defective equipment in my home, debt going up, credit score going down, and WIT refuses to resolve the issue. I was also told I would receive a Home Depot gift card just for letting them test my water. Never got it. I spoke to Home Depot and as it turns out, they have no affiliation at all. Home Depot informed me these guys are not a vender or someone they have any affiliation with at all. Steer clear of these folks until they get trustworthy management and competent service technicians.

Rey and Ben did a great job. They were very polite, professional and got the work done very quickly and efficiently.

Progressive Service is top notch. Installer Frank was very knowledgeable, professional and explained every detail of the equipment and every aspect of code requirements for the installation.
As important he was a really great guy and a pleasure to talk with.
If you want a better than competitive price, outstanding service you're looking at the right company.

We've had some problems with a sump pump occasionally failing causing a portion of our crawl space to flood during heavy rains. Our furnace and water heater are located on a cement pad that was built into the crawl space and this is the location that floods since it is lower than the rest of the ground. When water backs up enough, it can flood the water heater and furnace so when it happens it is urgent that it gets taken care of quickly. I noticed our sump pump was overheated and not working around 4pm yesterday and called Aurora and Chris was at our house by 6pm. He brought a portable sump pump that we were able to use to drain the water periodically over night until he was able to come back the next day and install a new sump pump and get everything working correctly. In addition to a doing a good (and affordable) job replacing the sump pump, he made some valuable recommendations about some long term fixes to the problem. I can't stress enough how thoroughly relieved we are to have this problem addressed for now and how happy we are that we had someone as professional and knowledgeable as Chris with Aurora Services come and help us out.

Called them after discovering my kitchen drain was stopped up. Initially thought of clearing it myself but called roto rooter first. Customer service for the appointment was great initially told someone would arrive between 1 to 3 pm. They called back after an hour and said a tech was available to respond within the hour. Danny showed up and was very thorough in going over what he was going to do as well as the cost. Danny made sure the line was as clear as he could get it before he left and that I was satisfied with the service. He was also able to answer any questions I had while completing the work. He also gave recommendations as to how to prevent backups going forward. I would recommend Danny for any future plumbing needs that may happen.

We have had the plumbing services of the plumbing firm, three times . First time to replace water pipe from the meter to the home, short pipe and fittings. At the home and done in an hour. Second time was to replace an ice maker line, not only did they replace the line, but also brought our plumbing up to code. All during the holiday season at 7pm The third time was to replace our 16 year old hot water heater and reduce the water pressure, as always Justin did and excellent job, courteous and professional! l highly recommend the plumbing firm for your plumbing needs! William Burgess, Moravian Falls

I was stood up for my appointment not once, but twice in one week. No courtesy call on either day or even the day after. I am quite disappointed since this business is local to me and I was hoping to establish a good customer relationship with them.

We have only been using Sutton Brothers since April of this year (2023), but they have been very professional and kind. Our A/C unit broke in July and the company sent a technician, Daniel, out on a Saturday. He was amazing and came 3x that day, even though it was his birthday. He ended up coming back a couple of days later; he worked tirelessly and with a great attitude. In the end, we needed a new A/C unit and Ian was very helpful in finding one for a good price and with a tax rebate. The company provided us with a mini window unit to help us keep cool until our new unit was installed. And they were able to allow us to pay for our new unit over 25 months, interest-free. Lisa and Maura (in the office) were so sweet and helpful over the phone. I would definitely recommend this company.

We hired Custom to replace an existing ceiling fan. The tech got pretty far along in the process before realizing that the new fan required three wires and the ceiling had only two. He told us he couldn't install the fan and repackaged it. Custom still charged us the full cost of install which was $267. When I asked if they have something like a service fee that they charge in lieu of the full price of a job when that job's not completed like other electricians and plumbers I've worked with, they said no.

Great service and quick response time! Will call again! 😁

Marvin and Dan were both friendly and great to work with. When my water heater failed and I needed some plumbing rerouted and the new one to be installed, they came out the next day to assess the project, then fixed it in a few hours the next day (a Saturday!) Their work looked very tidy, they were fast, and everything is working perfectly. I couldn't be more happy with my experience and would recommend them!

Ken and Gino provided excellent service and knowledge about our ac unit and what we needed to do to fix it/replace it. They both showed up on time and were very professional. We will be doing more business with go green in the future and will definitely recommend them to friends and family.

Not doing good

I will like to take time out to give my review about Carolina Blue Plumbing, LLC and to Bill Smith the owner. This was the second time using them to repair a leak to my toilet in both my two bathrooms One last year and one today. We currently have a Warrenty Plan but for both incidents we went outside our network to call Carolina Blue Plumbing. Bill is polite, knowledgeable, honest and fair when it comes to the cost of your repair. He does not take advantage of his customers. He schedules appointments, always on time and he would even work around your availability to have your repair done. I’m giving Carolina Blue Plumbing five stars. Thanks Bill.

TL:DR strung along for 24 hours before canceling with them in an emergent situation.

I had an emergent situation and was told at 12pm that someone would be out at 7pm, then 7-9pm, then someone would call me back but didn't, then they couldn't come out at all that night but first thing in the morning, then finally later afternoon. I canceled the appointment and found someone else to do the work. They knew all along that it was an emergent situation. I would be fine with it if they had just been honest instead of stringing me along. Later I find out that they likely were overselling what they could do to test air quality anyway. Capitalism at it's finest.