Description
Johns Plumbing, Heating and Air Conditioning, Inc., has been servicing the Triad area for over 45 years. Greg Johns started the company back in 1974 with only one thing in mind-quality plumbing, heating, and air conditioning combined with superior customer service.
Today we continue to provide outstanding service. With over 100 years of combined experience, quality products, and affordable flat-rate pricing, we have proudly extended our services to the homes and businesses of over 250,000 satisfied customers.
SERVICES
A/C filter replacement, A/C system maintenance, A/C system repair, Cleaning, Ductless heating & A/C services, HVAC system maintenance, Heating system maintenance, Heating system installation, Heating system repair, Install AC, Installation, Portable A/C services, Repair HVAC, 24 Hour Emergency Service, Ac Units, Air Conditioning Residential, Air Conditioning Units, Air Purifiers, Annual Maintenance, Backflow Prevention & Testing, Burst Pipes, Change Filters, Commercial And Residential Plumbing, Continuous Maintenance, Cooling Contractors, Cooling System, Cracked Pipes, Drain Issues, Electrical Check, Electronic Air Cleaners, Emergency Repairs, Frozen Pipes Preventative, Frozen/Split Pipes, Grey & Rain Water Reclamation, Heater Issues, Heater Work, Heating And Cooling, Heating, Ventilation, And Air Conditioning, Home Plumbing, Household Appliance, Household Repairs, Industrial Facilities, Isolation & Main Valve Lines, Kitchen Sink, Laundry Room, Leaking Faucets, Main Water Line, Maintenance Contracts, Need Repairs, New A C System, New Unit Installed, Ongoing Maintenance, Plumbing Contractors, Plumbing Emergency, Plumbing Jobs, Plumbing Problems, Plumbing Repairs, Plumbing Work, Preventive Plumbing Maintenance, Priority Service, Refrigerant Check, Regular Maintenance, Remodeling Work, Repair Or Replacement, Rinnai Tankless Water Heaters, Service Calls, Service Scheduling, Sewage Treatment, Sump Pumps – All Brands, Toilets/Urinals – All Brands, Traditional Water Heaters, Trane System, Uv Lights, Vacation Rentals, Video Camera/Locating Systems, Washing Machine, Water Conditioning System, Water Damage, Water Filtration System, Water Issue, Water Main Replacement, Water Pipes – Waste Lines, Water Purification Systems, Drain cleaning, Faucet repair, Garbage disposal repair, Plumbing pipe repair, Sewer repair, Shower repair, Toilet repair, Water heater installation, Water heater repair,
Reviews
Arnold Peterson
4 years ago
First time customer with Johns and took care of my problem on the same day I called. Richard was
the technician did a great job and I am very happy.
ronda crawford
5 years ago
Did the job great.
Kristy Cortes
5 years ago
Johns Plumbing Heating and Air is amazing company. The employees are very professional and helpful. Thank you for being amazing.
kristian hultgren
5 years ago
Doug and Roy just finished a job at my place on. Friday night. They diagnosed the problem, went to work, and fixed the problem. Very knowledgeable and thorough! I highly recommend John’s Plumbing.
John mcpherson
3 years ago
Use them for my business, always done right the first time.
Leigh Marlow
15 years ago
We've used Johns Plumbing Heating & Air for years and have never had a bad experience. They are always on time and their service technicians are always friendly and professional. It's nice that you can schedule appointments on their website. We recommend Johns to all our neighbors and friends.
ACES ANIMAL CAPTURE John Deal
5 years ago
Ritchie was courteous and prompt, and had our system up and running in no time at midnight when we called, they came! It’s great customer service that keeps us coming back!
Johns Plumbing has provided wonderful customer service. It’s rare that they cannot repair a plumbing issue - and with an older home, I’ve had my share. Even when a problem returned, they came back to fix it without any questions. And every person I have spoken with or dealt with has been polite and professional. It has been refreshing compared to other service providers in the area.
I've used John's Plumbing twice for plumbing services. Both times they have been friendly and helpful over the phone as well as fast (a real bonus in plumbing needs) and professional in my home. I have friends and family who have offered to do my repairs for free, but I'd rather pay John's and know the job will be done quickly and properly.
Rich Kegarise
7 years ago
My air conditioning went out on a Sunday. They came out within 2 hours and had it fixed in 30 minutes. I am very satisfied!
William Adair
4 years ago
Knew what he was doing and gave good advice of what I should do next.
Chris Langley
2 years ago
Shawn was so nice and helpful. I really appreciate good customer service
Had to.cur our water off and they made sure that my problems were corrected the day I called. Husband was sick and John's made sure it was corrected that and I was very grateful. Great service.
Jennifer Crawford
3 years ago
We Had an after hours plumbing emergency. I was skeptical about calling them because I figured they were over the top expensive. I was pleasantly surprised when I called and spoke to Christy as how reasonable the after hours charge actually was. She dispatched the guys out and even though they were already on a prior service call the response time to my door was another surprise. The two men that came out were extremely knowledgeable. There was no guess work as to what was going on. They informed us as to what the problem was, what they had to do to repair and what the charge would be. Once they had completed the work they left their work area extremely clean. I could not be more pleased with the quality of work these gentlemen preformed. Johns Plumbing has earned a new customer. Two thumbs up!
Andrew Furman
6 years ago
installation was good. But there is no set price. So you never know how much you'll pay until you are put on the stop with $200+ per hour bill or more for a simple install. Make sure to get someone who charges by the hour and you know what to expect. Or better yet, if you buy your unit on Amazon just purchase it with installation, which is usually is offered on Amazon.
Rushi B. Patel
2 years ago
Sammy and his helper were outstanding! They were polite, professional, and knowledgeable. They kept me informed every step of the way. Thank you for making what could have been a painful experience more enjoyable.
Great service and Fair price.
Elizabeth Lawson
3 years ago
Tyler Adamson
5 years ago
Johns team members show up in clean equipment wearing nice uniforms, use shoe covers when entering the home, and deal in a highly professional manner. I have been an annual service contract holder for years and recently had to replace both of my hvac units. Brandon Peach came out to quote the job and I found him to be a fair, pleasant professional. He was very knowledgable and helped to educate me on the systems, how they work, and even steered me away from spending money I thought I needed to in order to properly complete the project. In my opinion, Johns is top value.
Alison Gueriera
3 years ago
Chris Ratliff
5 years ago
Incredibly shocked and disappointed in the treatment I received for Johns.
This past Sunday morning I smelled gas across the bottom floor of my home. I immediately called my natural gas company and they came to do an inspection. They found two gas leaks supplying my furnace and put a lock on my system for safety precautions. They informed me that as soon as I had the leaks fixed, they would return to re-inspect and remove the lock. I searched local companies that were available on weekends and found Johns. I called and spoke to a lady and informed her of my situation. I specifically informed her that I smelled gas, called my gas company to inspect, they found two leaks, locked my gas unit, and expected me to have it fixed for a return visit to remove the lock. I asked if she had someone that could fix it that day because it was going to be below freezing that night. She ensured me that they would fix the problem and sent a technician to my home. When the technician arrived at my home he took one look at the lock the gas company put on my meter and said they couldn't do anything. I was confused because I had already told their dispatch about the lock. He mentioned that the only way he could fix the leaks were if the gas company could turn the gas back on. I then called the gas company and their response was that they do not turn natural gas on for companies to check their repair work and if the company I chose thinks that, then I should probably choose a different company for my repairs. After this news the technician tells me I owe $150 for a service visit. At this point I was infuriated. You send a technician to my home after being informed of the lock on my meter only to have the technician say he can't fix it because of the lock, but still charge me $150. After he left my home I called back and they said a manager would call me the next morning. The next morning I had already called another company. They came, fixed my leaks, and I was able to call the gas company back out to remove the lock. A man from Johns did call me the next morning, I assume he was a manager. I quickly informed him that my repairs were completed and I wanted a refund of the $150 that was charged to me. He said he wasn't going to refund the money and rudely said, that's the risk you take calling us on the weekend.
I have since filed a complaint with the BBB as well as my credit card company.
granny gordon
5 years ago
Jackie Middlebrook
2 years ago
Brent was very helpful and just plain nice. I’d request him.
We chose Johns Heating for our maintenance because...they have live person answering phones
24/7, no machines; their service techs are competent, friendly, honest and always on time; I knew
of these traits because my former employer uses Johns.
So we switched from the original maintenance company for Coble Farms and could not be
happier!
We would recommend them to anyone 😀
Annette Schaeffer
2 years ago
Shawn was great as usual so glad to have him work on our hvac and ac/ heat repairs. Always pleasant and efficient goes above and beyond .
Tony Lancaster
5 years ago
I can always trust Johns for great service. Highly recommended.
Rick Langhorne
6 years ago
I believe these guys have more business than they can handle! I called to get a water leak in the shower fixed in a rental house in Greensboro, but the plumber went to Gibsonville, due to what they called a system failure. When the plumber called from the supply house he did not tell me the parts had to be ordered, so my tenant is still waiting to use their shower. Lots of excuses but not much customer service. I'm not sure If my problem fell through the cracks or of this is normal.
Stay away i know how they do business!!
ben rainwater
11 months ago
Had water dripping from upstairs bathroom into downstairs laundry room, called middle of the night last night. Was able to get dripping stopped and Justin from John's was at my door at 8:45am the next morning. He quickly figured out what the problem was, got it fixed and fixed a couple of other small things I had been procrastinating on and price was very reasonable. Highly recommend Justin and Johns!
Patti Durnwald
2 years ago
Very courteous and professional technician. He arrived right on time and work was performed efficiently and completely.
Amanda Schultz
3 years ago
We have been so impressed with the professionalism and customer service from this company! They are so nice, prompt to respond to calls/emails, so knowledgeable, and willing to help! Their prices are reasonable and quality work is done! I highly recommend them and so glad that our realtor referred us to them!
We love John's! We use every service they offer and would call them for pretty much anything else they decide to offer. Consistently responsive, honest, quality-conscious and dedicated to customer service. Our service provider Ridge Stanley is awesome and we trust him completely. Do yourself a favor and call John's!!
Carl Anderson
4 years ago
The Service Techs showed up exactly on time and were great to work with. They took the time to diagnose the issue and make sure they were adequately resolving it. I wouldn’t hesitate to recommend them to anyone needing work done at their house or business.
Miriam Turriff
5 years ago
Rich was very thorough and knowledgeable about the AC unit. Will definitely use them again!
Sarah Connolly
5 years ago
We were having trouble with our AC unit, called Johns and no more than an hour later a technician was at our house! The technician called us when he was on his way and once he arrived, he was very nice, thorough, and knowledgeable. I will definitely be calling Johns for all my plumbing, heating, and AC needs.
cortney collins
4 years ago
A honest plumbing company. With fair prices.
Joanne Mercado
4 years ago
As a new customer we loved the idea that we were called ahead of time to let me know that they were on their way. The two plumbers arrived on time and were very professional. Work was completed and we are satisfied with Johns Plumbing, and would use them again.
Whoever I just spoke with was extremely rude!!!!!!!!!!!!! Someone is in the attics above the condo I live in and no one notified me that someone would be up there. I'm showering and getting ready on a Saturday eve at 5:00pm....the vents are in my ceiling and that makes me uncomfortable!!!!
They will cancel your appointment and never show up. Awful customer service. Go Green Plumbing has much better customer service.
Cindy Rudd Sharpe
5 years ago
Very curious, professional and nice men. They did the job and answered all my questions. I will use them again.
Thanks again
Cindy
Brent was absolutely wonderful! Very responsive and professional and explained everything in detail! The cost was very reasonable for all of the work that he did! Brent is a true asset to the company! Thank you so much!
timmy lineberry
3 years ago
Prices are stupidly high
Clayton Langheim
5 years ago
The Johns Plumbing team responded very quickly to 2 major issues with our hot water heater and Heating Unit. The team was very polite and courteous! And the pricing is very reasonable! Grateful we have our hot water and heat back up and running in less than 24 hours when it’s below 30 outside! Thanks Johns!!!!!
They did a great job and fixed my HVAC.......Put on a mask, gloves and booties the entire time they were in my house and disinfected the work area before he left. Highly recommend them to anyone
Michael Elliott
9 years ago
I have used John's for years and purchased two HVAC systems from them. I had an issue with the AC unit and called them for service. I was asked if I had a service contract which I did not, so I was told I had to wait until all the service contract spring maintenance appt's were finished. Over a week out for an appt. Then I was told that it could be done today after hours for about 15% more than normal rates. I attempted to discuss this, but I was told they have plenty of business and are not worried about losing a customer. After years of business with this company, this is a terrible policy to attempt to push up after hours work. I would avoid this company, there are many other options.
In this review I am not talking about the service or work that was done which I would believe would be excellent. This will be about someone employed by John's. I was in a particular situation where my wallet was left at the house and when I usually use my phone to pay wirelessly my phone was dead and I had no charger. I was just sitting there and Paul was there at the speedway on Silas Creek filling up his company vehicle and he saw that I was in a tough place. Paul offered to help me out which was tough for me because I was the one usually helping others in those situations. It was enough to get me home and I tell you it made me think about how much those things can mean to others. I owe him but much more than what he gave me. He looked like he has put in a hard days work and was ready to relax when he got home. I look forward to seeing him one day to get him back as he said he could be anywhere tomorrow when I asked where I could meet him. This is the kind of guy who probably gets overlooked so if you see him tell him what a difference he makes. Thanks Paul.
Bobby Stafford
5 years ago
Sunday, May 13, Mother's Day we discovered our upstairs unit was not putting our cool air and the weather was in the 90's We called and within 2 hours Ricky was here and discovered it was frozen up. Within 2 hours with had cool air..........Ricky was very efficient and courteous, explaining everything as he worked.
Could not have ask for BETTER Service! We've been using John's since we moved to Greensboro 14 years ago.
Ricky is an excellent worker!!!
I have been a customer for years; and, I wanted to let you all know I truly appreciate the quality of John's Plumbing people and the work they do. I give them a net promoter score of 10. Also kudos to Mr. Jimmy Hill. He has had a few jobs in our home and always does a great job. Also all my past interactions with John's Plumbing employees has been great.
Teresa Biffle
3 years ago
Adam H. did a wonderful job addressing our issues. Won't hesitate to call them again for service.
chuck middleton
5 years ago
Leslie Wannamaker
3 years ago
Fast response. Very professional. Careful and thorough.
Had a pipe burst under the house and Johns was able to come that day after hours that fix it. They were professional and were able to fix the issue quickly. Thanks Johns!
Absolutely the BEST customer service I’ve received!!! After hours service, incredibly professional and very affordable!!! Can’t recommend them enough!!! Megan M.
Morris Kington
4 years ago
They were on time and very professional.
Margaret Ball
3 years ago
Shawn was fantastic! Great communication, was prompt and friendly, and and was very willing to educate me about our heating system. The system has been working great since he worked on it. Would definitely recommend!
samuel barton
4 years ago
Love Johns plumbing always have used them through the years. They have always treated me well and with respect. Johns has the best prices and amazing work.
josh cottrell
2 years ago
Mark Schanewolf
2 years ago
John's has always been very attentive, courteous and professional. They will always be the first ones we call for our plumbing and HVAC needs.
Hyperion Creations
6 years ago
Called to request a quote on adding an irrigation meter to my existing city services line. I was told it would be $89.95 for a quote and any parts required would be extra...??? Uhm...what parts are needed for a job quote...pencils, paper and a calculator? I will gladly provide my own for them to use to save the extra charges.
I asked if the $89.95 would be credited if they did the work and the girl said it depended on the size of the job. Really?? I'm still stunned.
I am hopeful she simply misunderstood what I was asking for because there is no way I would pay $90 to get a quote for work. If this is the approach this company takes to securing new business then I will definitely pass and find somebody else who wants to Earn my business the old fashion way.
Always so friendly, and they don’t mind that I’m a huge ditz and try to do DIY first. Lol! They’re out at my house every other month due to our shoddy 1970’s plumbing.
carlton Guyer
4 years ago
John’s Plumbing has always assisted me with plumbing, heating, & air conditioning problems. They are always on time and always professional in their work. They’re the best.
David Carlson
3 years ago
Brad was a very pleasent and informative technician. He verified everything that needed to be done. We had 2 sinks with faucet issues and 2 toilets that were rocking on their base. He fixed all items and even checked out our gas fireplace burner that had quit. The charge was fair and we got the invoice by email. We feel that we can trust John’s to do what we need done and the appointment time was easy to book. We got a 30 minute arrival call which is much appreciated.
The staff on the phone was extremely knowledgeable and was able to work us in to disconnect our sink, faucet, disposal, & glass top stove in preparation for countertops being installed. The 2 men that came out were professional & had everything disconnected within 10 minutes. Excellent service & we would highly recommend Johns Plumbing!
Paul Schaeffer
5 years ago
fixing it very quickly.
And that is a fairly price. It is a conscientious company. Highly recommand!
Barbara Deskins
3 days ago
The pump in my well went out, so two guys from John's Plumbing came out the next day and replaced the pump and the wiring to get water running in my house again. Brad and Harley did a top-notch job and got the water back in service in less than 2 hours. Fast, friendly, professional service. An excellent experience with John's Plumbing.
Chris Mitchell
2 years ago
Lucinda Cunningham
9 months ago
John’s Plumbing is outstanding!! We recently had an issue where the abs tubing came apart for sewage drain, resulting in sewage accumulation in the crawl space. Jimmie (the plumber) came out and want above and beyond to repair the problem. His work ethic, creativity in plumbing repairs, professionalism, and interpersonal skills were all extremely impressive. He also helped in identifying a local water damage specialist that was immediately available for cleanup, drying, and full restoration of our crawl space — all at a reasonable price. Thanks to Jimmie we were able to keep our 2022 Thanksgiving travel plans. Experts like Jimmie make John’s Plumbing a gem among stones.
Excellent and fast service. The workmen were very professional.
dixiedougal 254
4 years ago
8.16.13 Friday after work and with a cold, the last thing I wanted to hear was water spewing from my pipe under the house. I was put in the que and John's Plumbing came and did a good job!
Johns Plumbing was a wonderful company to work with when we had a plumbing issue arise on the weekend. The guys were very informative and worked quickly to resolve the issue. We were very satisfied and would highly recommend this company for any plumbing or HVAC needs!
Shannon Neese
5 years ago
John's Plumbing is the type of professional company you want at your home or business. I have been working alongside them for over 8 years and they have done numerous projects for us here at Welborn Electric and at our home. Their professionalism and customer service that you will receive is outstanding and I recommend them to everyone there isn't another choice!
Rose Anne Benvenga
4 years ago
Here are a few words to describe Tory: professional, knowledgeable, very friendly, respectful and perfectionist! I must say that Tori is one of the best technicians I have had in my home for a long while. He is definitely a credit to your company!!
On a recent Saturday I decided to fix the leaking faucet in our bathtub. For some reason I had convinced myself that this would be a relatively simple sort of non-event . . . Long story short . . . brass is a soft metal . . . . damages easily if you don't have the right tools. When I determined that the valve I had damaged when removing it was essentially an antique not carried by any of the usual home improvement stores in the area . . . . and . . . that I could not turn my water back on until the problem was fixed . . . I threw in the towel and called Johns Plumbing. The gentleman that answered the phone asked me what kind of valve it was and I said it was a Central valve to which he replied that is a pretty difficult valve to find without going to a supplier that deals specifically in plumbing parts . . . .we have 3 of them in the shop in inventory and have been there for quite some time . . . . I will tell our guy to pick them up before coming to your house. The repairmen showed up about an hour and a half later (on Saturday) and after comparing the 1st 2 valves he had with him determined that the 3rd one was an EXACT MATCH!! I actually teared up in a moment of silence . . . he then got us back in business with running water in less than 30 minutes. Very nice overall experience . . . reasonable pricing . . . and again . . . on a Saturday! GREAT JOB!
SAMUEL did an outstanding job. I had 2 drains giving me trouble and Samuel showed me the problem and repaired them both. The price was very reasonable as well. 👍🏽 To Samuel and John's Plumbing and Heating ⭐⭐⭐⭐⭐💯
Johnathan Tamper
4 years ago
They have created an app for a radio station. They constantly make it restart so their advertisements play again.
That is aggravating and sort of back handed.
June Kornegay
2 years ago
Rebecca Richardson
4 years ago
Would not recommend this company. We paid 135 for an estimate ...than they had to send another person out to look again..I feel this company is all about the 💰..there is no urgency..we are still waiting and estimate. I feel if you pay someone 135..than you should be able to provide an estimate that day!! I called the office.. and here is what I was told.. we placed a call on Sat the dispatcher took the call and the call was placed wrong!!! JOHN'S PLUMBING SAID... O WELL That stuff happens didn't try to correct are offer an adjustment it was o well sometimes people answer the phone get the call wrong... really this is poor and lame excuse! best of luck in the business and feel sorry for the customers whom do hire you because there getting ripped off!!
My experience with Johns Plumbing has been excellent. We have had several times that we had need immediate service and the JOHNS team always answer the phone live and handles our plumbing and HVAC promptly and professionally.
Great company to work for. Treated me well and certainly take care of customers.
Susan Rinehart
5 months ago
Never use John’s Plumbing! I had them replace my main water line and sewer line about 15 years ago. About a year after the problems started. Eventually I found out they had put a hole in the top of the sewer pipe when they installed it. After that the copper pipe started developing pin size holes. The cleanout they installed only went to the street and not into the house which would require you to remove a toilet, if your clog was in the house. I just paid another company to replace the entire thing again after finding yet another hole in the sewer pipe! Never Ever use them!
Great company! Very reliable, honest and friendly. Highly recommend John’s Plumbing, Heating and Air!
Arun Raghavan
6 years ago
I had to replace a thermostat and something went wrong, and needed to call John's for help. Allen from John's HVAC came to help and quickly discovered that I had blown a fuse in my gas furnace by shorting some wires. He was extremely helpful and patient and rates were very reasonable. I will definitely be using John's for any future HVAC or Plumbing needs. Thanks Allen!
I had made an appointment for them to do a yearly service/inspection for my tankless water heater this past spring. After they did their service, our water heater continued having intermittent issues which they came back for once and said was fixed. Within three months, the water heater issues kept occurring and I spent two weeks trying to get a service call scheduled, but two different associates (Danielle and Michelle) stopped responding to my emails. I decided to go through a different company and they found corrosion in the water heater flame rods/sensors that we weren't made aware the past two times they came to service the water heater.
EDIT: As a reply to the owner's reply - the tech only came back and cleaned the rods for free was because the water heater had issues a week or so after it was serviced. Additionally, we were told that the rods were dirty and not corroded. We were told that we were all set and no mention of any other damage/rod replacement was mentioned.
John Bradley Nosek
5 years ago
Johns plumbing is the best in town and they know it. That’s why they stand behind their work and always get the job done right, no matter the cost to them. If it isn’t right, they fix it. No questions asked.
For all my plumbing and HVAC needs I know to call one company for piece of mind. They installed our new HVAC and were quick, polite and reasonably priced for the quality. After they installed it, we had some issues with the thermostat (not related to Johns) and they came to troubleshoot the problem. It turned out to be a short in the wiring and they fixed it without question.
For the best service in town and great products and quick response, call Johns!
Called after hours was told it was going to be 139 ,just for call Then 190 first hour, then 140 next hours after that .I have no problem with that .But if Im paying that kind of money I expected the plumber to know what he was doing .Instead of being on the phone asking what to do for then at least and hour .Bill was $480 and I was told to call a well guy to fix the well.?
These guys are the best! No matter the day or time they show up and provide the best quality service! Thank you John's Heating and Plumbing!
Michael maceo
4 years ago
Benjamin Scott
5 years ago
Great people that are experts in their field. The company I work for uses Johns Plumbing with great results and I use them at my personal house as well. You can find plumbers cheaper than Johns but it would be hard to find better customer service or the proven results that they provide. Give Johns a call today for plumbing, HVAC, and water purification - you won't regret it.
Yvonne Merritt
4 years ago
A/C went out on a Sunday night. After texting John’s, yes... TEXTING! They were out here within 45 min. Great response when you have an infant and a three year old in your house. And Ritchie was professional courteous and thorough. Got the problem diagnosed and fixed in about an hour. He was a pleasure to be around and now we are loyal John’s Plumbing and HVAC customers for life.
The John's technician, Shawn, called to confirm an earlier appointment, which worked out great! He was courteous, explained what needed to be corrected, and was finished with his work within the hour. I would most certainly refommere Shawn and John's Plumbing, Heating, & Air!
Jon Traurig
10 months ago
We had a severe plumbing problem and even though that had no opening they fit us in the same day
Called this company in an emergency on a weekend, so I paid extra for that. I had a water leak that was leaking into my closet from my garage. 2 guys came out, didnt do much looking around, assumed it was coming from my shower. They were wrong. 2 more guys came out, after I found the leak, they told me the water needs to be shutoff from the street. They were wrong as well. 149.99 wasted. Thanks.
Good customer service,they were on time and got the job done.
Wow they respond quickly... And they know their stuff... Found the problem quick.
Cameron is the best when it comes to ac work!
I wouldn't trust my plumbing problems to anyone else. These guys are reasonable in price and the service is top notch. They tell you what the issues are but never pressure you into doing more than what is needed. Plus they are always patient with my cat who wants to make a new friend :) I recommend John's for any and all your plumbing needs.
Shawn Garrett performed the 2019 Fall inspection and maintenance service for my natural gas furnace. Shawn was on time, professional and very informative of what he was doing during the service. As always with Greg John's Plumbing and Heating Service the technicians, Shawn Garrett was super.
Thank you,
Gary Popp
Kinda of expensive for their work. They did get the problem fixed but we probably won’t use them again.
Donald Zielinski
a year ago
They were on time and courteous. Price was reasonable. Would definitely use them again!
We have used John’s for several years and they are always exceptional. Last week they replaced our water heater after hours (these always happen this way!). This time they were over the top working until the early morning to get everything just right.
EXCELLENT! They get our highest recommendation.
Rebecca Moore
2 years ago
I called John's when my grandma's hvac was leaking in her attic. Apparently, it had been leaking for a long time and she never noticed as the ceiling was wet and sagging....anyway they came out after hours, blew out the drain and pointed out some other issues having to do with a shoddy installation job by another company (I'm not going to name names, but they're going to hear about it) My tech was very professional and super nice. I'm going to set it up with them to come out and fix all of the issues at a later date. I will never call any other company! Johns is the best!
There are many companies to choose from for your water softener/filtration needs but Johns is by far the best. Right from the start when a tech came to my house to test my water and talk about what system would best suit my needs, they were very polite and completely professional. I have had my system for two years now and on the rare occasion when I did need some help, Kieth Garrison was there either that day or no later than the next. Kieth is one of the most professional, polite and knowledgeable service techs I have ever had the pleasure of dealing with. I definitely made the right choice with Dr. Johns and would gladly recommend them to anybody who asks.
On Friday at 7 pm I had a leak in my house and after turning off the water began to look for a plumber with extended hours. Johns was down for 24 hrs and I have seen their trucks so I called them and two others to see who could help. Johns couldn’t get to me that evening but put me on the list for Saturday which was ok with me. The other two companies I reached out to called and said they could come but I thanked them and said I was on the list with Johns and had it covered. At noon on Saturday I called and was told I was on the list and they would get to me. At 5 pm I called them again as I had heard nothing and was told again that I was on the list and they would call me. At 6 pm I wished I had gone with one of the other plumbers. At 2 am Sunday morning I got a call asking if I still needed help which is 30 hours after my original call - I declined. I just called to share my disappointment in a professional way that this is not how you treat customers if you offer a 24 hour service. My expectations were not set properly and I wasn’t given an update to keep me informed. It is up to Christy and the team to sort if they will improve this process for the future.
I am going another direction with my business.
John’s Plumbing has done a couple of jobs for me and their professionalism has been extraordinary.
Patricia Matthews
8 months ago
Most un professional employee tried to put a septic pump in that didn’t fit by breaking parts off. He was rude and incompetent. Called the office they blamed me and refused to fix anything. Crooks
Meredith Coladonato
4 years ago
Sarah Flathers
4 years ago
We have used Johns for years! They have worked on my home, and two family businesses. We would not go anywhere else! Each of their employees is always nice, on time, and you know you are consistent care. Thank you Greg and Anne Christian!
Richie Post called prior to arrival to let me know he was on his way to our home. As discussed he arrived a few minutes early for his appointment for our semi-annual preventive maintenance service. A very qualified and experienced technician. His depth of knowledge was also quite impressive. I am happy to have found Johns Plumbing & HVAC, an established business since 1974, and highly recommend their services to anyone.
Good experience. Adam was knowledgeable and he repaired the problem quickly.
Piers Clarkson
4 years ago
Fantastic, quick, professional and courteous! From first phone call to the job being complete, Richard fixed our heating on a freezing day in less than 3.5 hours. Highly recommended!
George Francis
5 years ago
I live in PA and have a home in Greensboro. Made an emergency visit and My renters informed me they Were very very Professional and got the job done! THANKS!
Thom Williams
2 years ago
We used them on a weekend and paid the additional monies for emergency service. We messaged them on Saturday and they showed up at about 7:15pm on Sunday. They told me it was an electrical problem and asked for $149, which I paid, and told me they have one electrician and he did not have anything in the morning and he would have him come out. After hearing nothing by noon I messaged them through the website and spoke to Danielle and explained everything you have read above and explained that I did not feel like I have gotten emergency service for their emergency fee. She said she would try to get the electrician to call me. By this time I was starting to see a pattern so I made a couple of phone calls and had a different electrician on the way, which he took 30 minutes to fix my problem. I did eventually get a phone call from their electrician at about 2:30 telling me he would be a bit longer. I did inform him that I was good and he did not need to come. I will say that all of the people that I spoke to at Johns were nice, but I feel they need to look at their idea of emergency service and what it should mean to them and their customers. I paid $149 for a key chain, ink pen and a magnet clip for my refrigerator along with two guys telling me I was right that there was no power on my hot water heater. I will cherish the pen and clip... the key chain isn't good quality.
I hardly ever leave reviews for any business but I was so pleased with Johns that I wanted to. Our AC stopped blowing cool last night, I put in a service request with our home warranty company, they called and said it would be Friday before they had an appointment. That isn't going to work for me so I called Johns and they said someone would be out today. I called at around 10am tech was on site by 1pm. Luckily it was something that could be fixed today but I know I will need service in the future and I will definitely use them again but I may be cancelling my home warranty.
Gabriel Neeriemer
4 years ago
They were on time and worked until the problem was fixed.
Julia Gentry
6 months ago
Cameron one of the techs , did an excellent job with my water leak in my home . He went over and beyond to help me even after he had completed the job. The office staff was friendly too . They were able to fit me in earlier than the time expected.
Charles Hepler
5 years ago
The service person called about 30 minutes before they were to show up and they were on time. They perform there job in a timely efficient manner. They were also very friendly and easy to work with. It was a pleasure doing business with John's Plumbing Heating and Air.
Charles
John Burroughs
7 years ago
For plumping repairs DO NOT CALL JOHN's Plumbing. They will rip you off. They charged me $253.00 to replace a Universal Toilet Kit. Please note that a Universal Toilet Kit cost $20.00 at Lowe's or Home Depot.
Sarah Welborn
a month ago
My step cousin used to work here and I believe that he liked working Herr.
Nancy Kenerly
5 years ago
After trying several local companies, I found John’s to be the most dependable and honest.
The experience was quick and efficient! A professional knowledgeable team...from the lady that scheduled the gentlemen that came out to fix the broken fitting/pipe. 100% recommend them!
Great communication, excellent timelines and wonderful service!
I used this company in conjunction with a home purchase in the Greater Greensboro area. I worked with 3 sets of technicians. One man helped me with the HVAC. Two men did the plumbing. Two men did all of the electrical work. In total, it was a big job. All staff were very courteous, professional and informative. The work was neatly done. I couldn’t have asked for better.
A special thanks to Tim, Mon & Ben!
1 Mean N.Y.er!
2 years ago
Every experience I've had this with this company has been a pleasant experience! Today's tech Sean was super knowledgeable and most importantly very honest. He explained my options, let me know the best route to go & put my mind @ ease. There's never been a situation where I felt that I was trying to get sold something unnecessarily. The goal with Dr Johns is to make sure the work is done efficiently, safely all protocols are met the customers happy! HIGHLY RECOMMENDED!
Crystal Simmons
4 years ago
I highly recommend John's HVAC services. Our technician, Richard, was extremely professional and informative along with being a really nice guy! He serviced the unit and answered all my questions thoroughly. I feel confident about the work done and will absolutely recommend this company and will be using for all my future HVAC needs as well as plumbing!
Very professional and dependable. Technicians are very reliable, we trust them to keep our heating and air in good condition.
Becca Timmons
4 years ago
Super amazing customer service! I called asking about my water heater- being a new homeowner I wanted to figure out all I could. The man on the phone (I feel so bad I did not get his name) was so sweet and answered all of my questions and did a great job educating me without making me feel dumb. I really appreciated how he took his time to explain things and educate me. Thank you so much!
Patrick (on the planet)
2 years ago
Not sure why Google has TWO Johns Plumbing listed for same company, so I'll leave a review here, also. Wonderful job fixing my plumbing. Highly recommend A++++++
Magda Isikhuemhenova Magee Design
6 years ago
I paid $90 for a visit, in which two guys took a picture of my house and said they will e-mail me the price estimate that evening or the next day. This was two weeks ago and I have no estimate. I have been calling them every day for the past three days and they always say that someone will get in touch with me, but nobody does. I want a refund!
Traci Middleton
2 years ago
Shannon Burnett
6 years ago
I had two different companies come out to look at my broken AC unit before stumbling upon John. I was told I needed a whole new unit and that it would cost roughly $3000. John came out the next day and took a look at the unit and fixed the problem in under an hour!
He's definitely reliable, caring, trustworthy and very knowledgeable at what he does. THANKS JOHN!!
I called and explained that I needed to have a new toilet flange installed and have the toilet installed. I also wanted a new sink plumed in. The tech did not arrive until 2 pm. I showed him the toilet and the sink. I explained that the plumbing needed to be re-routed because one of the drawers was bumping the old plumbing. His response was “ what would you like me to do about that? Then he told me to “notch out the drawer to fit around the plumbing. It turns out that I paid 90 some dollars to be told that they could not even start the work today. Not happy at all.
Wonderful staff, installers and helpers!!! Awesome to work with, and great communication. Take care of your needs promptly!!!
We had some drain issues and also needed some work done on bathtub drain...all work done in a timely manner ... Paul and Jordan did an excellent job!!!
Thanks for all your help!!
If you're in need of quality plumbing services, you're in the right place. John's Plumbing, Heating & Air Conditioning is awesome! We've used them 3x (old plumbing, not their fault) in the last 6 months and each visit was professional and FAST. 5 STARS!!
J I M M Y C O L L I N S
5 years ago
Company truly cares for its customers, there was a slight misunderstanding, but they went above and beyond to make things right. Thank you Anne and Eddie for going out of the way to insure customer satisfaction.
Frank Beamon
8 months ago
Hot water heater died at 7am. Called John's at 7:15. Guys arrived around 2pm. Due to their schedule was going to have to wait 2 days for a new water heater. Some how they were able to send someone out at 5:30. Less than 4 hours later I got hot water again. Great company.
Housin around with Aaron and Austin
5 years ago
Amazing local company that gets the job done extremely fast and efficiently! We have been flipping a house in the area and couldn’t imagine getting it done in our time frame without their help and expertise!!
Excellent work, fairly priced, and an honorable employee. Shawn came out during the winter and worked on my furnace. It is over 20 years old and parts can no longer be found for it. He fabricated the necessary parts and got it running at a price that I felt was very fair. When my air conditioning went out this spring, I called and he again fixed the problem in just a few minutes. I am very satisfied with both the work that was done and the price that it cost. I will be using this company for all of my future work from now on.
On time, professional and do only what needs to be done. Nothing hidden from customer 👍👍👍
Fast, price lower than quoted, quality work. 24/7
First time I've used them, I normally do all my own electrical and plumbing. I will use again, HVAC too.
Wow, what a fantastic company John’s Plumbing is! Through their longtime name recognition I called them to install a Toto Washlet that I’d purchased online. The young man who did the work was very polite, pleasant and extremely efficient. A few days later I found that I needed to have someone come back because there was a problem with the new system. John’s Plumbing promptly sent someone who discovered that the item itself was defective and he uninstalled it at no charge to me. But even better, John’s Plumbing was generous enough to schedule a return visit to install the replacement Washlet and since I was only marginally successful in getting the manufacturer to refund me the original cost of installation (of their defective product) the management of John’s Plumbing offered to reinstall the replacement at no additional charge! This was indeed above and beyond any service I have ever received from any outside contract services and I did insist on paying them the small amount that I was able to recover from the manufacturer. I am just so very pleased with the professionalism and personal attention that I have received from all of the staff that I’ve dealt with at John’s Plumbing. What a privilege it is to write this review and share it with anyone who is looking for absolutely the best in the business. I’m simply delighted!
Mark Woodward
3 years ago
No complaints with their service. My water heater went out and Brent had me up and running again within 2 days. He provided great details on everything and was very professional. Would definitely recommend!
James W. Carter II
3 years ago
Robert Sexton
2 years ago
Gary Pasterka
4 years ago
Tech(Shawn) came exactly when scheduled. He was prompt, courteous and diagnosed the issue immediately.
Made repair in a short time and the noise was eliminated. Excellent company and service!
On time.. very polite. Fix my problem.
Riccky Deeycke
4 years ago
Well my experience wasn't so good I work out of town and my mom took it upon herself to get a leak fixed and John's came out and rigged everything and used the same fitting that were there to begin with now I am instrument fitter sorta plumber and in my industry we use new fitting and do away with the old one if not then boom so I am dumbfounded by the professionalism at the point of taking legal matters
Christine Holder
5 years ago
I called Johns earlier this morning about our heat pump which had failed overnight. Johns got on the problem immediately and had a first class technician named Shawn at our door within an hour or so. Shawn diagnosed our problem and explained our options and then arranged for an estimator to come to our home early this afternoon. Service does not get any better than that!
Shawn is a blue chipper and he is a great credit to Johns Plumbing and Heating.
Sincerely
James Bulger
Summerfield, NC
Richie Post did an outstanding job answering our questions
and servicing our air conditioners. We talked with him the day
after with a question, he was very prompt in calling us back!
Thank You!
James Metzler
2 years ago
Tech nice and job was routine.WAY overpriced. Won't use again
If I could give a zero I would. I called yesterday and spoke to a very nice man who was very nice, informative and helpful. He said they would try to fix my mom's water heater yesterday, but more than likely it would be today. I specifically asked - you can definitely get to it tomorrow because my mom is disabled and handicap and needs water asap .....he said yes. Well tomorrow is here and now they will only have time to check it and give an estimate today (at 3:00 in the afternoon I call to find this out after being told this morning it would be fixed today). Different people today and different story. Very unsatisfied and would never recommend them for anything.
Adrienne Cregar Jandler
9 years ago
I am extremely pleased with Johns Plumbing, Heating & Air. I had a water heater die last night - when it was freezing cold out - and Johns had a technician out to fix it at 9:30 p.m. In spite of the freezing cold weather, the tech was extremely friendly, attentive and professional. We needed a new one, which was not unexpected considering the age of the existing system. So, the tech was back first thing this morning (a Saturday) - with a smile - and got the new system installed. Very reasonable price, especially considering that this is both after hours and on a weekend. I highly recommend Johns' services. Outstanding!
Shawn Mitchell
6 years ago
$89.95 to get a quote!!! F*** these people.
Always come out and take care of the problems we have.
Our AC went out at 10:30 on a Friday night. I called John's after hours, their emergency fee is $139.99 + repairs. Rich arrived in about an hour and was very professional and personable. He took the time to explain his work and teach me about the capacitor while he replaced it in no time. I highly recommend the company and compliment Rich.
THE TECH WAS VERY KNOWLEDGABLE OF MY SYSTEM AND SETTINGS. HE KEPT ME INFORMED ON WHAT HE WAS DOING. I TRUST MY UNIT TO SOMEONE LIKE HIM. JOHN'S IS FIRST ON MY LIST FOR WORK.
MarySusan Ross
5 years ago
Thank you for providing excellent and prompt service. Your technicians Patrick and Sam were polite and efficient and quickly resolved a difficult situation.
Would highly recommend Johns Plumbing.
Good experience getting my hot water heater replaced. Got it all done same day.
Lisa Stubblefield
4 years ago
Patricia Spears
4 years ago
We hooked up to city sewer. They did not get to our house until 10:30am. They did stay until they were done around 7pm. I was totally impressed. They were very neat on digging the trench in our yard. Now if we could just get the city out here to do an inspection.
We had 2 guys to come on Friday to work on the water connections to our washer. They to replace the hoses. They also unclogged my shower. No more standing water over my feet.
I will definitely be using them again.
We had a pipe that busted and they were able to work us in over the holiday. They were on time very friendly and cleaned up after they were done. Prices were reasonable. They are highly recommended.
Great service, service guy was professional and explained the repairs, etc.
used to think Johns Plumbing was good but have been treated so rudely by office people. They want to charge me twice as much as another Trane dealership with a five star rating. So after ten years parting company
Shawn was great. He was able to determine why we weren't getting much air from a recently installed AC unit. Turns out the previous homeowner didn't have heating and cooling zones. We can upgrade the current system with zones and won't have to buy a whole new system. This has been an excellent experience!
Marilyn Schendel
5 years ago
William Moore
5 years ago
Richie was my HVAC tech and did a great job gave our family a Great experience, will come anytime you need them there. Great communication from the service tech I had and very good at explaining everything I needed to know about my unit, because of this I’m a new customer.
Dorothy Johns
3 years ago
Russell Simpson
5 years ago
Excellent service start to finish! The initial technician, Jesse, diagnosed the downstairs service pack issue and explained our options. Due to time constraints, Jesse contacted a salesperson (Robert, I believe) who was able to come to our home immediately to develop our home requirements and prepare our 3 best purchase options. Decision was made and John's was able to schedule installation the following Monday. Installation team was friendly and efficient installing the new system. Final technician visit was today; Jesse was great helping me get the thermostat connected to our wifi. Guilford County inspector came out this afternoon and signed off. I'm one satisfied customer!
Randall McMullen
3 years ago
Great service! It is good to have the same competent technician do the maintenance year after year. They also listen well to comments you might have about the heating system. Their work makes a difference!
Sean performed the Winter maintenance tasks on our gas furnace in the professional manner we've grown accustomed to from Johns. He discovered cracks in the 20 years old heat exchanger and quickly had a Johns estimator review our situation. A job well done by Sean and Robert.
I called them on a week day (2/10/21) because me heater wasn’t working and I couldn’t find the issue myself. I called them and they came out after hours so I paid the extra amount which was fine. They found the issue was the main board for the blower . They ordered the main board and it came 3 business days later (5 days in total) when they came out again (2/15/21) they realized they ordered the wrong board. So another board was ordered. I was told it should have been here earlier this week (estimated 2/22/21) and I should have had a tech out. I called the office yesterday (Thursday 2/25/21) and was told the notes in the system wasn’t clear/up to date so the gentleman at the office would have to call the tech and reach back out. It is now almost the end of day 2/26/21 and I still have not gotten a call about if the part is in or when they are coming back out.
We have went through 2 winter storms through this and I have not had any heat in my house other then the living room where I have had to pay quite a bit to keep a fire going and have a small space heater when I take into the bedroom at night.
This is very unprofessional and this is coming from someone who works as a service tech in another field of business.
Niels Pedersen
3 years ago
Installers and service technicians did a great job and left site clean and orderly.
We used John’s Plumbing for several projects recently and in the past. Most recently we needed a filter system to take the Iron out of our well water. Jason Barnes diagnosed what we needed and then installed the filter system in a quick and efficient manner. It made a huge difference in our water.
Also, we needed some electrical work at our well house which John’s Plumbing was able to handle it with their own crew as well. David Murphy was very responsive helping us work through the details. In addition to the work for our well house I needed power to two more buildings on our property. Tim Stalvey led a crew that came in and took on all three projects! He and his team were very professional and customer oriented!
I had tried some other local electrical companies and they couldn’t take on the entire project. We were very pleased with the finished product, and how professional and efficient everyone was! It was a pleasure working with everyone at John’s Plumbing!
Emily Garrard
2 years ago
Sam and Paul came and did an amazing job! I could not of asked for better service. They were so thorough and so kind the entire time. Had 3 plumbers come out and they had the best prices!! Highly recommend!!
The tech Paul was very nice and he explained every detail of my problem in the terms that I could fully understand. I will use this company for future work. I would “highly” recommend them!!!!! Lisa Rankin
Just felt we were not treated fairly but this day and time, I guess that's good enough.
Kathleen Wright
4 years ago
These guys are the best! They always arrive when they say they will, explain exactly what is wrong and how they are going to fix it and never nickel and dime you. I wouldn’t trust any other plumber- highly recommend!
Called these guys for a weekend emergency repair, we were 9th in the que, and the plumber arrives at 7:30 PM to say that he can't do anything, it will take 3 weeks to order a part for that shower. I had to press further and ask what else can you do, can you replace the valve assembly? and he says yes, but that has to be scheduled and he has to order the part from the warehouse. Get a clue, you're a plumber right? showers are fairly common and you can't stock a couple different assemblies on the back of your truck for emergencies like this? $181 to tell me that you can't help? Bad customer service, bad etiquette and a waste of time. Now off to the home center to purchase an assembly and fix myself.
Nancy Robinette
a year ago
They came on a service call for underground water leak. First thing the man said we charge $96.02 for a service charge. The only thing he check was the water cut off to the house . He said he would get with his estimate man and let me know what they could do. Two weeks today they never got back to me with an estimate. I called 2 times and the lady said they had been real busy! My husband called and they said they were working on it. So for my $ 96.92 we never received nothing!!!
I have fixed a lot of issues behind them
Suzanne Miller
5 years ago
Paul Flynn was the plumber who helped us unclog a stubborn drain. As a plumber, he is outstanding. He is competent, friendly and clearly takes pride in his work. I was especially impressed with how clean he left our bathroom after the job was finished. He will be our plumber from this point forward. He is awesome!
Michael Arthur
4 years ago
I recently have decided to go with this company to perform my plumbing repairs as needed for my Business.
They show up and get the job done !
And charge Fair.
I look forward to future Projects.
Thanks Johns ,
DRI-WRX
The Firm for Restoration.
Johns plumbing is great. They come when you call. The people they send out are smart and trustworthy. Over the weekend we had an issue with our heating system. They told me I was Number 6 in line and that I would receive a call about 30 minutes before he would arrive. We did and not only was he on time, he was pleasant, knowledgeable and conscientious. I highly recommend them!
My husband used Johns Plumbing at my previous home for plumbing needs and well filtration. Since his passing and moving into my new home, I continue to use this wonderful company for my water filtration of city water and checking my copper pipes. I continue to experience the knowledgeable and professional service that was experienced in the previous home. There has never been a problem with their work. Also, each technician who has been out, has taken the time to answer my questions thoroughly as well as show me how each different system operates. In my new home, they made sure I also knew how and when to replace the Carbon Filter for the whole house and the kitchen Reverse Osmosis, even showing me how to maintain my ice maker after having the reverse osmosis hooked to the refrigerator. I highly recommend this company!
Shawn, as always, did an excellent job of getting our thermostat calibrated, and explaining how to get our maximum use out of our HVAC units. We always appreciate this company, and have recommended it to others, who are also now using your company.
Thank you Shawn, for your prompt service, and for helping out us old folks.
Myrna & Gary Graham
Summerfield, NC
These guys do a great job and are very upfront with pricing and what needs to be done! I will call them again if I need them!
My service was great. Efficient and very courteous. Thanks
This past snow storm I came home to a burnt air handler in my heat pump. Eric took the risk of coming out to to replace it and took the time to make sure it was right, have not been a customer before and I was treated like a long term one. Will definitely use John's from now on.
Mark Mandelstamm
2 years ago
They put in new water heater and did an excellent job. They were careful in our house and safe as well.
I received excellent service at a reasonable price point. I would highly recommend this company to others.
Kevin Dockery
4 years ago
I love this company. I love their honesty, prompt service and professionalism. I love Christy she always calms my fears and the company itself is very reputable. I reccomend this company to anyone. I will always be a loyal customer. Also I love the technicians , they are always professional as well.
Our AC went out last week. We called after hours and someone was there within 2 hours. Problem was fixed in 15 minutes. Their pricing was reasonable being it was an after hours call. Very satisfied and would use them again.
Terri Fletcher
3 years ago
They wouldn't give me my receipt. I had to physically go to their office to get my receipt.
Ben did a great job on repairs/replacements and did so in a timely manner. Thank you!
Knowledgeable and Friendly service .On time and very efficient. I highly recommend.
The service was done in a professional and timely manner and far exceeded my expectations after dealing with other companies. I would highly recommend Johns plumbing to all my friends and family.
I recently had a main water line leak under the driveway at my house. Johns Plumbing came out, assessed the situation and took care of all requirements related to the leak quickly and efficiently. They did a great job at very fair cost to me. I will use Johns for any plumbing needs that may arise in the future. Excellent company and great employees.
Jessica Potts
3 years ago
Erin Molinaro
5 years ago
One of our AC units went out recently around 6:00 pm and we called Johns Plumbing. They came out within an hour and a half and the service tech even called when he was on his way to let us know when we should expect him. Once he arrived, it was a part that needed to be replaced which the service tech had in his truck. It took about 10 minutes for him to fix it. We couldn't have been happier with the service. Thank you Johns Plumbing!
Prompt, friendly service! Couldn’t ask for a better experience.
Lillian DuBlina
4 years ago
I would highly recommend this company. I was referred by a co-worker and was very pleased with the work!!
I had someone come out from Johns heating & air to look at my AC unit as to why it wasn’t wanting to work good I stated that the fan would stop working at times and get hot in my house. When the man arrives he goes and checks the unit and says that it needs refrigerant okay so he adds refrigerant and let me tell you it cost me almost $400 for that to be done and says it need cleaning as well and the price for both of them would be over $500 I said just put the refrigerant in it well some days go by and my system still isn’t working so I call A different AC repair place to come out for them to tell me my system has failed and that Johns heating & air should have seen that there was A hard start kit on it from the previous owners of the house. With that being said Johns heating & air should have did proper test to figure out what was wrong with it not going down the list trying to make me pay for everything until they found the real problem. So I will never use them again they sure took almost $400 from me to add refrigerant into A failed system.
They sell you more HVAC then you need for big $$$$$, and I was too trusting of them. Lord help me!!!
John Phillippi
3 years ago
We have been using John's Plumbing for the 27 years that we have lived in our house. John's plumbing (as wells as their HVAC division) have reliably provided expert services, on-time, at reasonable prices over these years.
I'd like to give a shout out for : Keith at HQ, Jimmy field and Danielle receptionist. It is a true pleasure to have found a reliable and professional that we can depend on.
After waiting two days for another plumber to respond, I called Johns'. Mike and Michael came within a couple hours and quickly determined that we didn't have a leaky pipe; instead they isolated the problem to an HVAC unit in our attic with a bad condenser. Quick service, great techs...I won't hesitate to call them next time.
Wolfie Monster
a year ago
Shawn did a great job, very courteous and responded quickly.
Letha Zackowski
4 years ago
Roberto and Mike were very thorough and helpful with my repairs. They were courteous and efficient and considered all of my concerns about other potential problems. I recommend their services.
We had them come out to service our AC. They said it was a freon leak. We asked where is it leaking? They said they are not allowed to trace a leak. I dont understand a service company that will not investigate a problem. They said all they could do was recharge the freon. I asked did he think it would last the rest of the summer? He said yes, so we told him to proceed with the recharge. $900 + was the charge. Now 5 days later it has all leaked out again and the system is frozen again. What a waste of money. Never again will we use their service.
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