Best Businesses in Oregon

Craig Anderson plumber Rick came out to help on short notice. I had broken one of the bolts on our ancient toilet flange and I thought the flange would need to be replaced (only toilet in the house). Rick came out and dug out the rest of the old bolt and installed new t-bolts. The flange was good to go and now completely functional. Saved us so much time and money. He also placed my new toilet expertly and leveled it perfectly using shims. Very professional troubleshooting and installation.

Gave me an honest reference.

Aquifer Plumbing installed a new sink and two faucets once we had our countertops replaced. Very professional, with an eye for detail. The owner, Mike Goodwin, and his assistant were on-time, detail oriented, and conscientious. They use top tier materials and our water pressure and faucet flow has never been better (new hardware really helped!). Thanks for your hard work!

Excellent, reliable company. Just called them yesterday for an emergency with my toilet as I have people coming over for Thanksgiving tomorrow!! Luckily, they were able to fix it quickly and Thanksgiving at my house won't be threatened :) Happy holidays

Silas and Jake are the best. Professional, prompt, friendly and great work at competitive prices. Highly recommended!

I was extremely impressed with the professionalism, communication, and responsiveness of Ben and his team. Ben gave an initial quote, walked me through the process of the work that would be done, and made sure I understood. The plumbers were also very professional and the quality of work was great. I’ll be calling again for any plumbing needs in the future.

Mr. Cody was our tech and he was wonderful!

Great work! I had isolated the source of a leak but need a plumber to help me fix it. I had a workaround to minimize the leak so I didn’t think it was urgent and scheduled for the following day. Once David saw my picture and my workaround he said he wanted to treat it as urgent and came out same day. He not only fixed the leak but also identified another item to be addressed and then showed me how I could fix it myself to save. I ended up paying him to do it for convenience but you just don’t get that level of service and honesty very often. He did the initial repair very quickly but stuck around and tested and checked it for almost 15 minutes after he was done. Lucky he did as it leaked again due to calcium buildup in another area. No second service call needed. I really appreciated it and will use him again!

Just started working with Bob as one of my subcontractors. So far, really happy with quality of the work performed by his guy Correy and have had only good encounters with Bob so far coordinating the work and choosing products and he has taken time totanswer phone and respondel to texts reguarding questions about project consistently. The fact that I haven't had any headaches or frustration working with him as a subcontractor says a lot.

Things started out great. But ended in the worst experience I have ever had with someone doing work in my home, and left me feeling unsafe.

My husband set up the appointment and I was there alone with my two toddler-age kids when the two employees arrived. They were kind and congenial. In fact, one offered to show me how he installed something so I could do it myself on a different tub if desired. Great service. When the employee was finished, my husband called the employee with some questions about the bill. If you care, they were rate-related questions detailed below. If not, skip to next paragraph:

One question was about the rate we were charged being different than the rate agreed upon by phone beforehand (Which Paul, the boss, confirmed when he finally listened.) The second question was about how much time he was logging. He was charging us for time filling out the invoice, for example. (A previous plumber we used had the invoice and payment ready within sixty seconds. This plumber took 15 minutes out in the car after he finished the work. Seems nitpicky... but really adds up at $160 an hr. When you consider we are being charged for transportation time to the site, that means we are paying a total of $75 for time they are not doing plumbing work).

At the end of the conversation my husband asked to talk to Paul to verify the rate. Meanwhile, I had no idea what is going on, but within about sixty seconds into the phone conversation, I hear the employee downstairs yelling on the phone to my husband. I was upstairs in my bedroom with my two young children. The employee then called his boss and was ranting loudly about my husband as the employee walked up the stairs to my bedroom. At that point, this large male who was speaking loudly and aggressively was standing in my bedroom between me and the door, about five feet away from me and my children, both of whom were wide-eyed staring at the man yelling about my husband. I motioned and quietly asked him to please finish the conversation downstairs. He did not stop or move and instead said loudly into the phone Now they're both suddenly unsatisfied.

Honestly this is a major safety issue. The employee was so congenial and appropriate up until that point, and escalated so quickly that I wondered if he has an anger management issue. Here are a few rules that I should not have to tell you: Do not walk up the stairs to my bedroom while you're yelling on the phone. Do not stand in my bedroom, between me and the doorway while yelling on the phone. If a female with young children in tow, politely asks you (a stranger acting aggressively and unpredictably) to leave her bedroom, you say Oh my goodness, of course. You do not argue with her.

I probably wouldn't even be writing this review, if I had gotten a response from Paul (the boss and owner) that indicated he understood the gravity of the problem. Instead, Paul was defensive. His first response to me when I told him what was happening was settle down and then well yeah, he was upset because your husband wasn't paying the bill (This is not at all true. The employee told my husband he'd have to talk to Paul to verify what rate was quoted and then he hung up on my husband. There was no threat whatsoever of not paying, and Paul jumped to this conclusion before even talking to my husband.). Once I told Paul it would be really wise to just listen well and recognize that this is an important safety issue and that the employee needs to take responsibility for his actions regardless of whoever is making him mad on the phone, he finally said okay, okay, he understood and would reprimand the employee.

Frankly, it seemed pretty clear to me that Paul didn't see it as a serious issue. That is concerning. He was apparently more apologetic to my husband and said they have all be working really hard and are tired. I hope indeed this was an anomaly, but we won't be using them again and wouldn't recommend them.

Company was quick to get the job scheduled and a technician to the work site incredibly fast. The technician was knowledgeable.

Jerry Bales is an excellent service technician! I had a sewer scope done and he was prompt and very professional. He explained the issues he found thoroughly and gave me an honest opinion on a course of action. I highly recommend!

Great work, abs reasonably priced.

I called and Terry answered. He was honest, and said he had just shown up on another job but would call me when he finished it. And then he did call me.

He said he was about a half an hour away. And he got here in half an hour.

My main drain had clogged. My homeowner style snake was not up to the job. My basement had some standing water.

Terry asked several intelligent questions in order to diagnose the most likely problem, and then got to work. In not much time he had the drain open and cleaned up some of the water.

He charged me the low end of what he estimated over the phone.

I would certainly recommend Terry to anyone with a drain problem. He's reliable, fast and reasonably priced.

Matt came out and replaced my water heater. He installed a new tankless gas heater and did an excellent job. Will certainly contact Matt for future plumbing projects.

Cancelled our appointment at the time they were supposed to arrive and then rescheduled with less than an hour notice. Had a sewer scope done and was charged over $150 more than the average going rate. Technician was slow and rude, was charged for travel time both to and from location. Was also charged $25 for a flash drive. Technician also drove off before I could ask any questions. Called to complain but no one would speak to me. Left a voicemail and never got a call back. I would give 0 stars if possible.

He almost set our house on fire yesterday! And he made the issue worse! The Kitchen sink drain is completely blocked. I swear to god I am not kidding or lying. He was left a extremely hot light under the sink, there is outlet under the sink. Thank god we were at home and we smelled smoke. He arrived 1 hour late, and he went out to rent a machine during the work, it took him 6 hours to make the issue worse! He is assigned by Select Home Warranty which is a horrible warranty company!

Call the company for the first time a man answer the phone did not tell me the company name just said hello super standoffish I asked if he can come out to check out my home he said no he can’t I asked him if he can refer to anybody he said no and hung up on me super weird I would not recommend them