Best Plumbers in Detroit, MI

Jacob was at our historic home in Detroit and upgraded out home from a very dated and undersized water heater to a tankless Rinnai and we were absolutely thrilled with his work! His team was professional, fast, reliable, and took the time to clean up our basement when they were done, leaving it cleaner down there then when they started! Overall I was impressed with his knowledge of Rinnai systems, he clearly spends a lot of time educating himself on the product and even spent time with us showing us how to set up the app and how it worked.

His prices were very fair and his work was exceptional so we absolutely do not hesitate to recommend him to anyone looking to upgrade their home system to a tankless in the future. My bubble baths in my large cast iron tub are so much better now that I know I am not blowing through our home’s tank of water and its amazing!

Edit: recently had them back to install a natural gas heater for our sunroom and again, their work was great!

The technicians was very professional and quick. He informed me of what the problem was and preventative measures to use in the future. I highly recommend this business.

This plumber is bonded and licensed and very dependable

I had a few companies come to try and help me with my broken pipe. One cut off my cap and let it fall into the pipe and then asked me to take down my garage to fix the pipe....another wanted almost 2k more then Best and were so unprofessional. Best had the best price, best people and now that the work is done I am thrilled at how fast they got it done and didn't even mention something so silly as removing my garage. I won't use another plumber and you shouldn't either.

Cheap parts used, wont stand behind their work, I wouldn't recommend this place to my worst enemy! A 1 star review is to high but it wouldn't let me rate this trash without a rating.

absolute trash of a company wouldn't recommend to anyone. my house was left in worse shape after this company came out. look else where.

BEWARE- Jim will become aggressive and even confrontational when asked about the work he has performed. If you want to be able to understand the work you are paying thousands for, i would not recommend his services. Completely unprofessional and rude. Anybody who hangs up on a customer that is simply trying to understand the price for the work should not service the community. Highly recommend he check his ego and that you look for someone else if you want good customer service. Never recommending him to any of my network and hope you do not trust him when he says you have a warranty on his work.

Called back in a timely manner, found the issue, resolved it, cleaned up after completing job.

I was very happy with Waterwork when I first used their services after buying an old house in Detroit over two years ago. The experienced plumbers on their team really know their stuff. They replaced the broken stack, routed the tree root clogged external sewer pipe, and more. I was very grateful: my heroes!But I stopped using them after it took multiple requests to get them back out for a bathroom and kitchen remodel estimate (there were serious communication issues with their office personnel). When i did finally get an estimate, it was so disappointingly high, I used another company.But I called them again last week after another tree root issue that a routing company failed to solve. Again, great work. While here, the WW Plumber and I then discussed a couple of basement pipe projects, and with renewed confidence in WW, I called yesterday for a formal estimate so I could plan my budget.The admin person who called back in the afternoon could not have been more condescending and wanted to charge me to send out another plumber to look at the projects, which she insisted was outside work --even though I had diagrams drawn by the plumber who had just been here. I then wrote the office with a photo of the broken basement pipe issue and plumber's diagram, and to call them out on their rudeness (and mistakenness).Instead of just apologizing, the OMgr responded i should use another company. Which, of course, I will.--In short, good plumbers, though very pricey for some things. But there are serious, ongoing administration issues at WW if you need some customer support. -- Something is amiss there.

Terrible service, never recommend to no one.