Best Home Design Services in Phoenix AZ

Sean initially came out in April of 2019 and I thought he was creative. He appeared to be listening to what I wanted as I shared my vision. I made it a point to let him know what plants I did and did not like, as well as how I wanted to extend out my covered patio with was already attached to my roof. After our consultation, I paid him $500 to draw up the plans. He came back a few weeks later and showed me what he came up with. Needless to say, I was flabbergasted. I told him I did not like palm trees nor bamboo and yet he placed bamboo as my privacy hedge around the perimeter of my house. Palm trees were scattered throughout my landscape. In addition, he did not draw a covered patio as I had asked him in the initial meeting, but instead had his signature fan structure. His response was that the plants were just placeholders and I can change them. As for the fan structure, I think he just likes to promote those. I felt like I had been taken advantage of and that he was not a true professional. Fast forward to July 2021 and still no landscape. I was mad at myself for not insisting that he provide updated drawings reflecting what I asked him to provide, so I sent him an email asking if he would fix my plans since I never gave him the opportunity to make things right. I knew a lot of time had gone by but I had paid him and never received what I paid for plus I felt he deserved an opportunity to rectify things. He accepted to meet again in August of 2021. On the day of our meeting, the scheduled time came but he did not show up. After a bit of time, he called me and asked why I didn't come to the Zoom meeting. I informed him that I did not know we were meeting via Zoom and had no idea that was how he wanted to meet. He then sent me a link and told him again, what I had wanted all along. Because it was on Zoom, it was incredibly difficult trying to communicate. He ended up asking me to send him any changes I wanted so I emailed him what I wanted. On February 11th, I get an email stating the following received your email regarding the 10 x 10 covered patio. Sean mentioned that we don't do this type of work. But if you're interested in the shade structure he presented earlier he is willing to continue with that. When I initially met with Sean, he told me he was an engineer by trade and a builder. He told me it would be no problem for him. That is why I had confidence in his ability to fix my covered patio issue. What a waste of time, energy and $500. If he always knew that he doesn't provide that type of work, then at a minimum, he could have at least updated my plans with the changes I gave him so I could at least see my vision on paper since I never even received a single revision.

I normally never bother to write reviews, but I have to share what was the worst customer service experience I've ever had to warn others of how they may get treated.

In April 2018, I paid in full for Chris to put together plans for my rather large back yard. Contacting him is an extreme pain - do not bother calling their business number as you will get connected with someone who seems like they could care less about your concerns. I emailed Chris roughly 15 times over the past 5 months and called countless times to try to get updates on blown deadlines, which there were 4 of them and countless excuses.

He eventually agreed to come meet at my house to try to right things and talk details of the plan, which came out to be incorrect twice (probably because there was such a long gap between the meeting and when he sent me the next drawing).

Finally in September of 2018, after missing the deadline for the 'final plan' twice, he sends me a drawing with no dimensions, no renderings, no estimates, and no water/power/gas line configurations like I had asked for. When I asked him about it - the drawing is 'to scale'. Now nobody can do any work without converting the plot plans to what a PDF hopefully correctly converts tiny measurements to.

All of this to say, I highly warn anyone who doesn't have money in hand (do not pay in full before the job is done, or this may happen to you too) for a specific job and dimensions ready to go to work with Lone Star. They really need to work on their communication and committing to promises. I am now out almost $2,000 with no workable plan. I am hoping they will now bother to call me and correct this imbalance.

These guys are the best! I love kicking back with some Dale Juniors on the weekend while enjoying my new backyard! One of the best companies I've EVER worked with!

I have been using BJ's services for about 3 years now. They do a good job of maintaining the yard. They let you know when they will be coming and they are always on time. They are very friendly and responsive. I highly recommend them.

Branko and his crew are absolutely the best! Great service and totally committed to bringing our long-neglected yard back to its prime. I’d give 10 stars if I could!

It was a a great experience great people

I highly recommended them because they did a great job. They highly appreciated them.

Their landscape designs are wonderful, they added natural beauty to my landscape which I have never dreamt of. They were a joy to work with.

Excellent service, excellent work, reasonable price and dependable. Very impressed and I will use this landscaping company again.

Victor's landscaping is probably the best landscaper I have used in the past 5 years. The crew was polite and very friendly. They worked hard and got the job done. Most importantly, they left the area in better condition than they found it. Great company!

The company was hired by the homeowner to replace an irrigation valve. We discovered that the valve was leaking and asked them to go back and repair it. They went to the property, claimed the valve wasn't leaking and charged me a trip charge of $62. I went to the property, took a picture of the valve spraying water and sent it to them. They refuse to look at the video and want to charge me to go back to the property to check it again. I would never recommend a company with this kind of customer service policy.

One of the best outdoor landscaping consultants and swimming pool designers in this area. Having personally visited their sites, you are assured that Desert Sunview Landscaping LLC owner is very passionate about her work. She takes a lot of pride in converting the property into a signature home. Guaranteed results!

I've done the research for everybody who's reading this review don't bother with any other nursery as they are all a laughing joke with their prices. This spot not only guarantees and uphold their promises but their prices are unbeatable see for yourself apples to apples called Moon valley and they were over $6,000 more stick with Whitfield they're the best!

Yard looks great! Reasonably priced and quick to respond to service requests.

Provided free estimates, answered all my questions even through text, they were on time and ready to work without any hiccups, respectful to my neighbors and most of all communicated step by step what he’ll be doing so I stayed informed along the way.

This is one of my top favorite places to buy my house plants. The plants that I have bought are the fullest and fastest growers. Great quality plants, and pots. The people are so nice and if you have any plant questions they will answer them , even if you didn’t buy the plant from them.

I have been using E&S landscaping for over 7 years. They have maintained fair pricing with us this entire time. They are very responsive and do good work. They have done some projects for us including installing a new drip line around our yard but they also do biweekly maintenance for us as well. They always show up when they’re scheduled. If there’s ever a reason they can’t show up in a scheduled day they will always text me to let me know they’ll be there the next day. I highly recommend this company.

I am sure the workers are great but the leadership is a mess.

I contacted this company MULTIPLE times to come fix a issue I was having. My home builder wanted me to contact this company since they use them to do all their new home landscaping.

The guy (don't want to put his name up) constantly said he would come by but never showed up when he was suppose to. Weeks went by, and even months until I would finally call him back but was followed by more empty promises. I can't believe I was nearly begging this company to take my money.

Overall, I did the job myself and saved a ton of money. How can companies like this keep up? I feel bad for the employees because I am sure they are great people. The management sucks.

Best Cuts In The Valley.