Best Home Design Services in Phoenix AZ

My wife and I were looking to update our flooring. We wanted a wood look but did not want the upkeep or the price of wood. We had shopped Home Depot, Lowes, and a couple other big flooring stores. One of my customers suggested we visit Arizona Floors. Well, best thing we ever did. We met with Robert and he was very knowledgeable. He explained the advantages of a wood look ceramic tile. We were able to take home a few samples. Two days later, Robert came out for a measure and had a quote same day. We were very impressed with the level of service we received and went ahead with our purchase from Arizona Floors and have them do the installation. Two weeks later we have our new floors. They are perfect. We will be a customer for life, you can count on that. Thank you Arizona Floors.
Kirk

The sales representative, Jared, was very friendly and knowledgeable about the different wood flooring products. We were trying to match an existing wood floor that was discontinued. He took the time to listen and helped us to choose the right flooring.

Tony and Christin did an outstanding job installing our wood floors. They were warm and friendly, went over all the details with us and made sure all our needs were not only considered, but met. From moving the furniture to removing the carpet, to installing the floor, cleaning up and moving the furniture back, they made sure everything was done right.
It was truly great to see someone taking such pride in their work!!

We love our new wood floors!

Andy is great to work with.

Crew performed a poor , sloppy job. Daniel personally agreed the baseboards and floors needed to be retouched. He promised to be back in 3 weeks . It has been 6 weeks and no sounds of them coming back !
Glue on walls, doors...Room had to be repainted. Was charged for removal of old rug but we finally asked and paid our gardener to remove since everything was left in side yard.Very disappointed . Do not pay unless job is satisfactory.
Loads of promises.........

We love our new shower! These ladies are professional, prompt, friendly, and have a great eye for design! Thank you!

I picked this vibrant Moroccan cement tile in custom colors which is a service I never knew existed. Either way very excited to receive this and further add to my review but the service I got at Home Solutionz - Scottsdale was 1st class and I’m certain the material I chose is equally as top grade. Have to check out this place the showroom is insane. Classic cars, weird and wonderful floors, tiles from all over.

They did an absolutely amazing job on my garage floor! My friends Chad and Mike could not believe the before and after pics of the garage and want to have theirs done too!

Timing was crucial for my Vinyl Project. Home Solutionz - Laveen's made it happen and it arrived two days early, the installers were on time, and they were highly professional and efficient. I wish all my professional projects were this easy.

Thеу did а great job. Fixed my floors for cheaper, lesser than thеіr initial quote! Thеу were honest, on time, did а through job and I am completely satisfied with thеіr work. Highly recommend them.

Had great input and options for my man cave of a garage. Floor came out great.

Romeo and his crew installed our granite countertops and did a tremendous job it was done in one day and we were very pleased with the service. Later his crew installed our backsplash and also did a fabulous job on that. We would recommend his company for anyone searching for an experienced and very professional installation contractor.

This company refuses to refund it’s customers unless they sign a contract saying they won’t put up any negative reviews. So I am putting this up for a friend who cannot. They were charged ($3000!) for a product that was not even used in their house. If you look also the majority of the 5 star reviews are obviously fake (all starting with the name of the company) and the lower star reviews detail similar problems as the one my friend experienced. Stay away from this company.

Very happy with the service from beginning to end. Very professional and would highly recommend there services for a kitchen remodel

I used Desert Coatings (DC) to do painted concrete flooring throughout our house back in August or September of 2017. The flooring consisted of a total of approximately 1,700 square feet of flooring. The house that this work was done at was a vacation house at the time, so I wasn’t there to supervise the work when it was done. Other work was being done at the house by another contractor at the same time. Overall, the final finished floor was okay, but there were some things I wasn’t happy about.

During their install process I received a call from my general contractor that the flooring installers had gotten cement material all over the newly painted doors and baseboards. I called DC and they gave me a $700 credit to have the doors and baseboards fixed and repainted. After the flooring job was done, I came out to the house and discovered that the workers had spilled concrete in various spots on my newly painted patio cool deck. I was able to power wash some of it away, but some still remains to this day.

In a bedroom some tile had to be removed and DC had to use a self-leveling concrete to even out the floor, as well as raise a portion to make it level with the rest of the room. When I was able to come out and look at the flooring, I noticed that this area was very wavy and had bumps in some spots. I called DC and they came out and applied another coat, which improved it, but the finish still wasn’t smooth flat in the end.

In the living room they had to fill the entire room with about 2-3 inches of concrete to fill the void left by removing the existing wood underlayment that was previously used to build up the floor. Where this new poured concrete met the existing concrete, a crack developed about 6-12 months later, which caused the paint to chip away. There were a couple other cracks that developed too. I called DC and they sent someone out to fix it. The repair consisted of them applying more paint over the cracked area. The repair ended up not being flush with the rest of the finish, and the color did not match the rest of the flooring. This crack is in a prominently noticeable area of the house too.

Fast forward to 2020-2021, the crack reappeared and the paint began to crack and chip away again. I didn’t call DC right away because I still was not living in the house full time yet. After moving in full time, the chipping away became worse from walking over the area. I called DC twice in August 2022 (8/25 & 8/29), both times reaching an answering service. They said they would pass the message along and someone would call me by the next day. No one called me back. After the second call I decided to start emailing them (9/1/22). The first email response I got was that Tom Allen (the owner) was out of state that week, so I waited about two weeks and emailed them again (9/14). I received an email back (9/16) stating that they were on vacation and would call me back when they returned. I waited a month and did not receive a response, so I emailed again (10/17/22) and received no response. I emailed a final time (10/27/22) and again no response.

In addition to the above there are a few spots here and there that I wasn’t happy with – under the kitchen island (uneven finish and sheen), a few wavy uneven spots here and there throughout the house. I didn’t write a review at the time, because I just figured I’d live with it as is, but now that I can’t get a response from them, or have them come out to do the repair, I’m writing a response now.

I do not recommend and would not use Desert Coatings again (I felt this way before the lack of response, but even more so now), especially if you’re looking for a high-end finish. I have since read other reviews where they do not respond to follow up calls for repairs when needed.

10am appt. Arrived 0945. Backed in 1230. Unloaded at 1800. Had to reschedule my next 2 deliveries.

Had different typed, which a lot of them don't.