Best Home Ac Repair in Phoenix AZ

We used this company years ago for garage cabinets and had a fabulous experience. When it came time to do our closet, we knew we wanted to use them. The designer was able to come out and get our design to us very quickly. However, when I wanted to change things or had a question, communication was awful. I would have to follow up several times to get a response. It was super frustrating. Fast forward to our install, at first glance, our closet turned out great. But upon closer inspection, there were tons if little dings and areas where the finish was chippped. We decided to let it go. A week or so later I was sitting on the floor painting baseboards and noticed a gigantic damaged area- it could not be seen unless you are on the ground. The installers HAD to have known this was damaged and chose to install it anyways. They assumed we would never notice. For a $7000+ closet, this is unacceptable. In order to fix this, an entire wall of the closet will need to be removed- I will have to take a day off work, take everything out of my closet again, and clean up the sawdust mess again. The closet goes all the way up to the ceiling, so the ceiling drywall would inevitably get dinged up and need drywall repairs and paint touch ups, etc. In other words, this is not an easy fix. I am SO mad that their installers felt it was acceptable to install damaged pieces. But, the lack of customer service is even more frustrating. I don’t want the closet redone, but feel that they owe me a portion of my money back. Their customer service department refuses to discuss this with me despite multiple calls to them. I do not recommend this company unless you’re ok with getting a damaged $7000 product.

Response Crew (Kelly) dismounted and remounted our gutters. Great work and despite some scheduling challenges beyond their control, they performed the service with alacrity. Kept me in the loop. Would not hesitate to use them again.

Steve was on time, professional and quick to diagnose the problem and fix it. They charge for a full hour regardless if the repair takes 15 minutes or an hour, so Steve took some time to fix a few other small issues while he was there. He even pointed out and repaired something that I hadn't noticed. I appreciated his insight and ideas on a future project too. I would definitely use again.

Great experience! Highly recommend! Nice ,clean and on time work! Reasonable price for quality job!

(Translated by Google) Excellent friendly service with a lot of ethics ☝? only when☝? orders verify that your order and your cabinet measurements are correct so as not to have inconveniences

(Original)
Exelente un servicio amable con mucha ética ☝?solo cuando☝? órdenes verifica que este bien tu orden y tus medidas de gabinetes para no tener inconvenientes

Save your money and avoid this company! We decided to buy custom garage cabinets after the salesperson presented the product as being able to hold 250 pounds per shelf (much more than the systems we were looking at through Home Depot/Lowes). We were skeptical at first but she insisted several times the weight capacity was 250 pounds per shelf and 1000 pounds per cabinet. The cabinets were installed 1 day before we went north for the summer. When we returned in the fall and started filling the shelves they sagged starting at 120 pounds. We called Cabinets by Design several times and were promised calls back. 2 of 8 calls were returned. We were told the cabinets could not hold the stated 250# by a different company rep on one for the 2 return calls we received. The one time we were able to talk with our salesperson she confirmed they should hold 250#. We spent about $500 more for this system than if we had gone with Home Depot or Lowes precisely for the added weight capacity that was falsely promised. The company has been very unresponsive in trying to resolve this issue. Avoid this company. They do not stand behind their product.

After an initial miscommunication (on my part) the office responded professionally - very pleased so far.

So happy with the work John did. His whole team was professional and did an excellent job. Will be using them again for my future projects!