Best Commercial And Residential in Phoenix AZ

(Translated by Google) God Bless your Excellent Work, 100% Recommended ?

(Original)
Dios Bendiga su Excelente Trabajo, 100% Recomendado ?

Great people to deal with... gave a great price ... and better product than we have gotten from other companies..

Mike is a master Craftsman! We had the pleasure of working with Mike 20yrs ago when we built our 1st home. Now we are so happy to have him create our beautiful cabinetry in our dream home. Our forever home. I have the kitchen I always dreamed of. Mike worked with me on my needs down to measuring me for one of my ovens because I am built a little closer to the floor ? . One of the many little perks working with mike and his expert craftsmanship is that he will use every nook and craney . No space goes unused if you don't want . I recently called him and told him you were right. I'm having him make and install more roll out shelves. JUST DO IT! You won't regret it. I highly recommend Mike and his team. I'm am a 2nd timer and very happy with everything in my home. Mike creates high end custom cabinetry at affordable prices. Thanks Mike for everything.

I cannot say enough good things about this company. Professional —- quality materials —- arrived on time & did a beautiful installation, and all for a great price. Installer cleaned the entire unit upon completion, including washing out all drawers and cabinet shelves. This business deserves 10 stars.

Kelly and Shane came out from Axis and installed countertops in our kitchen. BEAUTIFUL. They were true professionals and the craftsmanship was 100%. Took the time to measure and install each section to perfection. Will recommend to anyone and everyone that asks.

Greatly appreciate their knowledge, experience, professional guidance and value for the pricing. The best cabinets and furnisher ever selected and purchased.

To be fair, the team at Design Lab did get our vision for the kitchen and bath remodel we planned, and their designs did, eventually, work out. HOWEVER, we’d suggest, should you opt for their services, to be very clear about what services they plan to provide and to be certain that they are doing what they promised correctly. In our experience:

1. Design Lab represented themselves as the lead team for our remodel. Without telling us, after we hired the contractor they introduced us to, they signed a contract with the contractor and Design Lab became a subcontractor. This created confusion for all parties throughout the project.
2. We kept the same footprint in the kitchen. Despite this, Design Lab did not measure the existing cabinets correctly. The cabinets they ordered for one wall would not have fit. Fortunately, the contractor identified that issue, but it led to a 2-week delay.
3. There was a gap from design to construction, which was our choice. By the time the project started, the kitchen cabinets we had selected were no longer available. Rather than telling us, Design Lab simply ordered different cabinets they thought we’d like. We didn’t like their choice. This led to a 4+-month delay, during which we had no kitchen.
4. Design Lab often did not order sufficient quantities of materials (like tile, cabinet filler, crown molding, kitchen cabinet knobs). In the deal they made with the contractor, Design Lab apparently maintained control over ordering materials and supplies. This added time and frustration, because projects could not be completed in one visit from the trades brought in by the contractor. All these issues led to completely using the contingency piece of the project budget, even though there was only 1 change order ever made.
5. Design Lab incorrectly ordered the backsplash tile, when they made up for the shortage of the first order. We had 2 different style tiles waiting to be installed, but fortunately this was spotted by the contractor before the tile was to be installed. Design Lab also ordered kitchen knobs that were different from what was in the specs.

All of this made a project the contractor estimated would take 6 weeks ultimately take 8 months!

Janet complains about TIME being so precious, but she can sure take the time to write a bad review on here.
How about nobody listen to Janet...

Went shopping for wood options. I am truly amazed the selection choices they have and how helpful the staff was. Can't wait to start all of our wood projects. Thanks Matt from KNIX for the referral!!